Context and Implications Document for: Concretising Design Thinking: A Content Analysis of Systematic and Extended Literature Reviews on Design Thinking and Human‐Centred Design

2019 ◽  
Vol 8 (1) ◽  
pp. 334-339
Author(s):  
Fredrick W. Baker ◽  
Sarah Moukhliss
Author(s):  
Leanne SOBEL ◽  
Katrina SKELLERN ◽  
Kat PEREIRA

Design thinking and human-centred design is often discussed and utilised by teams and organisations seeking to develop more optimal, effective or innovative solutions for better customer outcomes. In the healthcare sector the opportunity presented by the practice of human-centred design and design thinking in the pursuit of better patient outcomes is a natural alignment. However, healthcare challenges often involve complex problem sets, many stakeholders, large systems and actors that resist change. High-levels of investment and risk aversion results in the status quo of traditional technology-led processes and analytical decision-making dominating product and strategy development. In this case study we present the opportunities, challenges and benefits that including a design-led approach in developing complex healthcare technology can bring. Drawing on interviews with participants and reflections from the project team, we explore and articulate the key learning from using a design-led approach. In particular we discuss how design-led practices that place patients at the heart of technology development facilitated the project team in aligning key stakeholders, unearthing critical system considerations, and identifying product and sector-wide opportunities.


2020 ◽  
Vol 5 (18) ◽  
pp. 122-132
Author(s):  
Madzli Harun ◽  
ZatulIffah Hussin ◽  
Khatijah Omar ◽  
Siti Falindah Padlee

The National Tourism Policy of Malaysia is known as the National Ecotourism Plan 2016-2025. It focuses on progressive and competitive tourism in the country by giving full thrust to appreciating a prosperous environment for stakeholders in the tourism sector. Hence the study of the systematic literature review focuses on several elements as the determinants of tourism policy namely Malaysia Tourism. Consequently, each of the previous study elements will explore the scope and dimensions functionality of each scientific article is consistently discussing to analyse the year in which the authors regularly publish their publications. This is to prove that a significant element of publication by the author. Meanwhile, the scope of the study by the author also risked the priority areas in each article by the authors of each element. It is important to prove that the scope supports the main headline of the paper which deals with the formulation of the National Tourism Policy. In fact, dimensions give priority to what they want to achieve in each article from the authors related to Tourism Policy. This paper reviews the Qualitative Method concept by referring to Content Analysis. As a result, it will illustrate that dimensions will be in sync with Tourism to achieve the national tourism policy aspirations.


2021 ◽  
Author(s):  
Rebeccah Bartlett

BACKGROUND Australian women from migrant and refugee communities report less sexual and reproductive health (SRH) awareness. They experience reduced access to SRH-specific care as well as culturally-relevant support that could assist them to make evidence-based decisions about their own health and service utilisation. Addressing public health problems through human-centred design (HCD) is an ethical and effective approach to developing solutions with underserved populations that are more likely to experience significant disadvantage or social marginalisation. OBJECTIVE This study aimed to evaluate the HCD approach that Shifra, a small Australian-based not-for-profit focused on improving access to healthcare for refugees and new migrants, undertook in developing a web-based application to deliver local, evidence-based and culturally relevant SRH information to its users. The evaluation focused on the following three questions: 1. To what extent did Shifra complete all the steps of the design thinking process shown? 2. To what extent did the final Shifra app incorporate the contributions of all co-designers? 3. To what extent were the co-designers satisfied with the process? METHODS The primary data for the first question involved a thorough review of all of Shifra’s organisational documents. Since there is a notable lack of validated tools evaluate HCD projects a maturity rubric was designed to synthesise the findings from the document review. This rubric was developed through consultation and several iterations of feedback from the expert panel were used to improve the usability, completeness and level of detail of the rubric. RESULTS A co-design process was successfully applied to the development of a web-based app for refugee and migrant women in reproductive health. This evaluation also yielded several important recommendations for improving Shifra’s HCD approach moving forward, findings that can be applied to other projects seeking to undertake an authentic community co-design process. First, with so many people of diverse backgrounds contributing to the project, clear communication about roles and expectations is critical. Second, it is important to set realistic expectations and role clarifications with co-designers. Third, it is important not to view all end users as interchangeable. Finally, by setting aside adequate time to develop collaborative relationships amongst all co-design groups the HCD process is an opportunity to give power and control back to the end user population for whom one is designing the health intervention. CONCLUSIONS Improving refugees’ access to SRH is complex and multidimensional and requires innovative and thoughtful problem solving. HCD is one way to address complex problems in an ethical and effective way and it is how Shifra chose to approach the development of its solution to this problem. This evaluation of Shifra’s HCD approach provides a helpful and rigorous guide in reporting that may encourage other organisations undertaking HCD work to evaluate their own implementation. CLINICALTRIAL N/A


2005 ◽  
Vol 36 (2) ◽  
pp. 5-14 ◽  
Author(s):  
Morgan Henrie ◽  
Andres Sousa-Poza

This paper describes the methodology and results of content analysis research on culture within the leading project management peer review journals and recent published project management books. A review of 770 journal articles and 93 books was conducted, extending four earlier project management literature reviews while focusing on culture within project management. Emerging from this research are three primary themes: (1) knowledge and awareness of culture is important for project management professionals, (2) the percentage of culture-related articles remained fairly constant with earlier research, and (3) empirical-based project management research continues to be limited.


2019 ◽  
Vol 6 (1-2) ◽  
pp. 47-53
Author(s):  
Low Hui Ching ◽  
Raja Nafida Raja Shahminan ◽  
Gurupiah Mursib

In the 19th century, Chinese immigrants were drawn to Johor via the entirely unique Kangchu system that was only adapted in the state, later contributed significantly to its economic progress. The Chinese came for pepper and gambier plantation and settled at riverside which formed the frontier Chinese settlement called “Kangkar”. It is also believed that kangkar is the earliest established Chinese settlement in Johor, then many of them substituted by New Village in 1950s, and today’s modern housing in the 20th century. Irony the kangkar settlements are declining while some already abandoned. Furthermore, study of Chinese settled at Johor in kangkar settlement is still lacking, which severely constrain the preservation of such historical settlement. To help fill this gap, this paper aims to delineate the kangkar settlement which represents strong historical significance to Chinese architectural paradigm in Johor. It is crucial to start paying attention on this Chinese heritage to avoid irreversible loss of humanity’s heritage as well as diversity. As the formation of kangkar settlement was mainly ranged from 1844 to 1917, historical data was collected through content analysis of archival documents, literature reviews, and interviews of scholars. The special terms used were revealed such as Kangchu, kangkar, and “surat sungai”. Kangkar as a unique Chinese living settlement which existed due to Kangchu system, plays important and positive roles in Johor development in terms of economy, co-existence, and identity. It is hence crucial to preserve the kangkar settlements by providing insight of guideline to sustain and avoid further decline.


Author(s):  
Vladimir Mokiy ◽  
Tatiana Lukyanova

Aim/Purpose: The article is designed to contradict the existing opinion that “transdisciplinarity is a marginal direction of contemporary science.” Background: The difficulties of implementing transdisciplinarity into science and education are connected with the fact that its generally accepted definition, identification characteristics, and methodological features are still missing. In order to eliminate these disadvantages of transdisciplinarity, its prime cause and initial idea had to be detected. Then an attempt was made to analyze correspondence of the existing opinions about transdisciplinarity with the content of its prime cause and initial ideas. Methodology: The bibliometric content analysis of the literature reviews on the subject of transdisciplinary was used in order to determine correspondence of the opinions about transdisciplinarity with the meaning of its prime cause and initial ideas, as well as to generalize these opinions. This method allowed detecting and classifying opinions into 11 groups including 39 stereotypes of transdisciplinarity. For substantiation of transdisciplinary approaches consistency with the approaches of the contemporary science C.F. Gauss random variables normal distribution was used. The “Gauss curve” helped to show the place of transdisciplinary and systems transdisciplinary approaches in the structure of academic and systems approaches. The “Gauss curve” demonstrated the step-by-step broadening of the scientific worldview horizon due to sequential intensification of synthesis, integration, unification, and generalization of the disciplinary knowledge. Contribution: Based on rethinking the results from bibliometric content analysis of the literature reviews, the generalized definition of transdisciplinarity could be formulated, as well as the definition for the transdisciplinary and systems transdisciplinary approaches could be given. It was shown that transdisciplinarity is a natural stage for development of contemporary science and education, and the transdisciplinary approaches were capable to suggest the methods and tools to solve the complex and poorly structured problems of science and society. Findings: Many existing stereotypes of transdisciplinarity do not meet its prime cause and initial ideas. Such stereotypes do not have deep philosophic and theoretical substantiation, as well as not suggesting the transdisciplinary methods and tools. Thus, the authors of such stereotypes often claim them to be transdisciplinary or suggest perceiving them as transdisciplinarity. This circumstance contributed to the fact that many disciplinary scientists, practitioners, and initiators of higher education view transdisciplinarity as a marginal direction of contemporary science. Based on the generalized definition of transdisciplinarity, as well as its prime cause and initial ideas, we managed to show that transdisciplinarity is presented in contemporary science in the form of two different approaches: the transdisciplinary approach and the systems transdisciplinary approaches. The objective of the transdisciplinary approach is ensuring science development at the stage of synthesis and integration of disciplinary knowledge. The objective of the systems transdisciplinary approach is ensuring solving of modern society problems using unification and generalization of disciplinary knowledge. Recommendation for Researchers: The researchers should consider that within the limits of the transdisciplinary approach the disciplinary specialists are managed. Within the limits of the systems transdisciplinary approach the disciplinary knowledge is managed. Thus, the transdisciplinary approach is efficient for organization and research with participation of the scientists of complementary disciplines. An example for such research can be a team of researchers of medical disciplines and complimentary disciplines from chemistry, physics, and engineering. The systems transdisciplinary approach is efficient for organization and performance of research with participation of scientists of non-complementary disciplines, for example, economics, physics, meteorology, chemistry, ecology, geology, and sociology. Future Research: In terms of the main initial idea, transdisciplinarity is formed as a global approach. The global approach should have a traditional institutional form: it should be a science discipline (meta-discipline) and have carriers with the transdisciplinary worldview. Training for such carriers can be organized by the universities within the limits of the systems transdisciplinarity departments and Centers of Systems Transdisciplinary Retraining for Disciplinary Specialists. Thus, it is reasonable to initiate discussion for the idea to reform the disciplinary structure of the universities considering creation of such departments and centers.


2020 ◽  
Vol 7 (2) ◽  
pp. 162
Author(s):  
Yelfiza Yelfiza ◽  
Siska Siska

This research aimed to investigate the relevance between the literature reviews and the research questions of the theses written by the students who graduated in 2019 from seven study programs in STKIP PGRI Sumatera Barat. The research design was qualitative research which focused on describing, explaining, and exploring the students’ thesis writings, whether the literature reviews described were relevant to their research questions. Purposive sampling was the technique used to select the data that consisted of 13 students’ theses. This research focused on those 13 theses because they were written in a qualitative method, which showed the relevance between research questions and the literature review. Here, content analysis was used to analyze the data to show whether the literature review of each thesis discusses the relevant theories to answer the research questions. The result showed that among 13 students’ theses, 6 theses were relevant, and 7 were irrelevant. It means that more students had written with irrelevant theories. It can be suggested to the thesis advisors to give more attention to the quality of students’ theses because the irrelevance can interfere with the qualities of their theses.  


2021 ◽  
Vol 5 (01) ◽  
pp. 46-54
Author(s):  
Triana Puspita Ningrum

Initially, A smart city was originally a solution used to deal with the environmental crisis that took place in the 20th century. Smart city concepts derive from the use of technology and knowledge to enhance society's efficiency and competitiveness. The indicators are needed that support the achievement of a smart city. We will analyze the indicators that can impact the smart city achievement in this article. The aim of this study is to identify the indicators that influence the process of developing a smart city in order to be able to help other cities to establish sustainable policies and work plans so that they can prepare themselves for a smart city consistently. From the results of content analysis and descriptions of literature reviews, it is concluded that the indicators most used in the assessment of smart cities are divided into eight groups of indicators, including governance, economy, living, mobility, environment, people, branding, and demography.


2021 ◽  
Vol 4 (2) ◽  
pp. 185-200
Author(s):  
Syakir Amir Ab Rahman ◽  
Nur’Hidayah Dura

Abstract: Smart tourism today is a frontier of studies in the tourism field, and is a promising area from various research perspectives in terms of models, tools and strategies in sustaining the process of intelligent configuration of tourism destinations. The emergence of smart devices is highly favourable as it connects everyday infrastructures via the present networks available. Today’s smart tourism has given rise to research efforts that are getting more detailed for future needs. On that count, this study aims to develop Malaysia Smart Tourism Framework for Ecotourism (MSTF-Eco) from Malaysia Smart City Framework. The content analysis is used to identify the characteristics and sub-characteristics for MSTF-Eco by analysing several literature reviews on smart tourism in terms of terminologies and case studies, which will be placed into the characteristics and sub-characteristics for MSTF-Eco. Keywords: Malaysia Smart Tourism Framework for Ecotourism (MSTF-Eco), Malaysia Smart City Framework, Smart Tourism, Content Analysis


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