THE PROVISION OF VETERINARY SERVICES: WHO ARE THE INFLUENTIAL ACTORS AND WHAT ARE THE GOVERNANCE CHALLENGES? A CASE STUDY OF UGANDA

2015 ◽  
Vol 51 (3) ◽  
pp. 408-434 ◽  
Author(s):  
J. ILUKOR ◽  
R. BIRNER ◽  
P. B. RWAMIGISA ◽  
N. NANTIMA
Keyword(s):  
Service Delivery ◽  
Social Relations ◽  
Good Governance ◽  
Production Systems ◽  
Health Workers ◽  
Animal Health ◽  
Veterinary Services ◽  
Veterinary Service ◽  
Governance Challenges ◽  
The Government

SUMMARYAs a result of continued fiscal challenges from the late 1980s to date, the government of Uganda liberalized and decentralized the provision of veterinary services. As a result, many actors are involved in providing veterinary services without adequate regulation and supervision. With the resurgence of infectious diseases, and increased economic and health risks, especially to the rural poor, there is the need to understand relational patterns of actors to ensure good governance, and address emerging and re-emerging risks of animal diseases. A participatory mapping tool called Process Net-Map was used to identify relevant actors and assess their influence in the delivery of clinical and preventive veterinary services in both pastoral and intensive livestock production systems. The tool also served to elicit governance challenges in veterinary service delivery. The results reveal that important social relations in veterinary service delivery include the following: (1) Cooperation between private veterinarians and paraprofessionals as well as private veterinarians and government veterinarians in intensive production systems; and (2) cooperation between NGOs, government veterinarians and community-based animal health workers in pastoral areas. Staff absenteeism, insufficient and unpredictable budgets, weak legislation, exclusion of technical staff from the decision-making process and policy illogicality were identified as major governance problems of veterinary service delivery. The paper concludes that given the existing fiscal challenges, the key to improving animal service delivery in Uganda is getting priorities, policies and institutions right.

scholarly journals OPTIMALISASI PENYELENGGARAN PELAYANAN PUBLIK DALAM MASA PERUBAHAN MELAWAN COVID-19 DI INDONESIA

2021 ◽  
Vol 5 (1) ◽  
pp. 210
Author(s):  
Diana Setiyo Dewi ◽  
Tiur Nurlini Wenang Tobing
Keyword(s):  
Service Delivery ◽  
Public Service ◽  
Good Governance ◽  
Negative Impact ◽  
Community Services ◽  
Public Service Delivery ◽  
Work From Home ◽  
The Government ◽  
New Policies ◽  
The Impact

This study focuses on COVID-19 as a global pandemic that has a negative impact on various government fields. The government made a new online-based policy on public service delivery. Public services before COVID-19 are seen as not optimal, the improvement needs are piling up in line with the delays during the COVID-19 pandemic, it is very necessary to optimize the implementation of good governance, problems we are facing now are the threat of COVID-19 against the deterioration of the country, new policies that do not produce solutions, difficulties in implementing online-based work policies due to uneven technological progress in each region, increasing COVID-19 cases, and the pile-up task of improving public service delivery. Current pandemic situations in Indonesia; an increasing number of COVID-19 cases in Indonesia with a total of 93,657 on July, 23rd 2020; The government-issued social distancing policies, physical distancing, work from home and PSBB to break the chain of COVID-19; Conducting community intelligence through online and offline COVID-19 prevention education; Java island as the most populated area in Indonesia (SUPAS 2015) experienced a prolonged red zone until the implementation of the PSBB; it's affected the economic turnover. The Impact of the COVID-19 Pandemic on Public Service Delivery; Limited access for providing community services; Issued a new policy; Closure of schools, markets, public facilities, restrictions on transportation passengers, and others; Providing online-based services. The conclusions and suggestions in this study are the application and development of the E-Government system; Creating new reliable policy standards; Employee training regarding online-based work systems; Efforts to distribute technology and information to every remote area in Indonesia

scholarly journals Plan Estratégico de Modernización Tecnológica de la Ganadería Colombiana

1996 ◽  
Vol 1 (1) ◽  
pp. 52 ◽  
Author(s):  
Germán Afanador
Keyword(s):  
Production Systems ◽  
Animal Health ◽  
Business Management ◽  
Agricultural Technology ◽  
Management Tool ◽  
Forage Production ◽  
Inappropriate Use ◽  
Technological Modernization ◽  
Interactive Relationship ◽  
The Government

<p>El Plan de Modernización Tecnológica de la Ganadería Colombiana es el resultado de la concertación entre los productores ganaderos a través de su gremio cúpula, FEDEGAN y de gremios y productores regionales el Gobierno Nacional a través del Ministerio de Agricultura y Desarrollo Rural, el Departamento Nacional de Planeación, COLCIENCIAS y CORPOICA y expresa una nueva manera de concebir la innovación tecnológica agropecuaria. Por otra parte, como instrumento de gestión tecnológica promueve el cierre de la brecha tradicional entre la investigación y la adopción de tecnología a través de un mayor contacto y relación interactiva entre investigadores y productores a través de escenarios tecnológicos que reflejan primero, el análisis de la problemática de los sistemas de producción ganaderos predominantes en áreas como: la estacionalidad de la producción de forrajes, el uso inapropiado del recurso genético, los bajos planos nutricionales y de alimentación animal, la degradación de praderas, los problemas de salud animal, la baja calidad de los productos e ineficiencia en los procesos de transformación y de gestión empresarial y segundo una estrategia de acción específica en: fincas, empresas ganaderas, centros de investigación y microrregiones.</p><p> </p><p><strong>Strategic Technology Modernization Plan of Livestock Colombiana</strong></p><p>Technological Modernization Plan of Livestock Colombiana is the result of consultation between livestock producers through its dome guild , guilds FEDEGAN and regional producers and the Government through the Ministry of Agriculture and Rural Development, the National Department of planning and CORPOICA COLCIENCIAS and expresses a new way of thinking about agricultural technology innovation . Moreover, as technology management tool promotes closing the traditional gap between research and technology adoption through greater contact and interactive relationship between researchers and farmers through technological scenarios that reflect first analysis problems of livestock production systems prevalent in areas such as the seasonality of forage production , inappropriate use of genetic resources , low nutrition and feed levels , degradation of grasslands, animal health problems , low quality products and inefficiency in processing and business management and strategy second specific action : farms , livestock enterprises , research centers and micro.</p>

scholarly journals Challenges, Distrust, and Understanding: Employing Communicative Action in Improving Trust in a Public Medical Sector in Uganda

SAGE Open ◽  
2019 ◽  
Vol 9 (4) ◽  
pp. 215824401989370
Author(s):  
Grace Akello ◽  
Ulrike Beisel
Keyword(s):  
Service Delivery ◽  
Health Workers ◽  
Communicative Action ◽  
Care Delivery ◽  
Participant Observation ◽  
Health Sector ◽  
Medical Sector ◽  
Government Hospitals ◽  
The Government

We assessed how the everyday work challenges that frontline health workers (FRHWs) face in the government health sector in northern Uganda influence their trust in the Ministry of Health (MOH). We employed qualitative research techniques, including interviews and participant observation, over a 9-month period to examine FRHWs’ viewpoints about how the MOH should address these challenges in service delivery. One hundred and sixty-five FRHWs, of whom 48 were recruited for extensive follow-up, participated in our study. Key findings include distrust in the MOH is prevalent among FRHWs, there is a lack of trust in the organization’s coordination role in service delivery and this affects health care delivery to patients, interrelations, and provider cooperation. Therefore, restoring trust in government hospitals will require a truthful non-violent response by the MOH in its contractual agreement with FRHWs. In our analysis, we employ Habermas’s Theory of Communicative Action.

scholarly journals Constraints in animal health service delivery and sustainable improvement alternatives in North Gondar, Ethiopia

2014 ◽  
Vol 81 (1) ◽  
Author(s):  
Hassen Kebede ◽  
Achenef Melaku ◽  
Elias Kebede
Keyword(s):  
Health Service ◽  
Service Delivery ◽  
Animal Health ◽  
Clinical Signs ◽  
Health Service Delivery ◽  
Government Service ◽  
Private Practitioners ◽  
Private Service ◽  
Sustainable Improvement ◽  
The Government

Poor livestock health services remain one of the main constraints to livestock production in many developing countries, including Ethiopia. A study was carried out in 11 districts of North Gondar, from December 2011 to September 2012, with the objective of identifying the existing status and constraints of animal health service delivery, and thus recommending possible alternatives for its sustainable improvement. Data were collected by using pre-tested questionnaires and focus group discussion. Findings revealed that 46.34% of the responding farmers had taken their animals to government veterinary clinics after initially trying treatments with local medication. More than 90.00% of the clinical cases were diagnosed solely on clinical signs or even history alone. The antibacterial drugs found in veterinary clinics were procaine penicillin (with or without streptomycin), oxytetracycline and sulphonamides, whilst albendazole, tetramisole and ivermectin were the only anthelmintics. A thermometer was the only clinical aid available in all clinics, whilst only nine (45.00%) clinics had a refrigerator. In the private sector, almost 95.00% were retail veterinary pharmacies and only 41.20% fulfilled the requirement criteria set. Professionals working in the government indicated the following problems: lack of incentives (70.00%), poor management and lack of awareness (60.00%) and inadequate budget (40.00%). For farmers, the most frequent problems were failure of private practitioners to adhere to ethical procedures (74.00%) and lack of knowledge of animal diseases and physical distance from the service centre (50.00%). Of all responding farmers, 58.54% preferred the government service, 21.14% liked both services equally and 20.33% preferred the private service. Farmers’ indiscriminate use of drugs from the black market (23.00%) was also mentioned as a problem by private practitioners. Sustainable improvement of animal health service delivery needs increased awareness for all stakeholders and a well-regulated private service in order to mitigate the constraints apparent in the government service.

scholarly journals Assessment of Healthcare Institutions and Socio-Economic Welfare: A Survey of Secondary and Tertiary Hospitals in Rivers State, Nigeria

2021 ◽  
pp. 11-21
Author(s):  
Dennis B. Ewubare ◽  
Kelechi C. Nnamdi
Keyword(s):  
Service Delivery ◽  
Federal Government ◽  
State Government ◽  
Health Workers ◽  
Sampling Technique ◽  
Public Hospitals ◽  
Quality Healthcare ◽  
Tertiary Hospitals ◽  
The Government ◽  
Rivers State

The purpose of this paper is to access healthcare institutions and the welfare experience of patients and workers in public Secondary and Tertiary Hospitals in Rivers State, with ownership across Federal Government, State Government and the Military. From a stratified sampling technique, a representative survey sample of 90 respondents was involved. Our findings shows that Tertiary hospitals in Rivers state relies on funding by Federal Government, State Government, internally generated funds and grants, in their decending order. Budgetary cut on health institution is perceived to reduce service delivery and health workers motivation, though a cut in funding is expected by few, as a result of the prevalent fall in global oil price. The analysis also shows that the price of health services and medicines have increased in recent times, but we could not establish the symptom of inflation on the prices of healthcare consumption. It was established that the level of qualified health workers without gainful employment has slightly increased, owing to low absorptive capacity of government owned hospital, low renumeration from non-public-owned hospitals. The study found that the populace prefers public hospitals over private hospitals, mainly because of affordability and availability of specialists. Although there is evidence of inadequate workforce, bureaucratic holdup and poor ambience. The study concludes that the government is the provider of very affordable and quality healthcare in Nigeria. It was therefore recommended that there should be proper accountability by the hospital management on the proceeds and expenses. Efforts should be made to strenghten internally generated revenue, while a public-private partnership, improved efficiency and quality of service delivery will attract funds.

scholarly journals Towards Good Governance: Developing an e-Government

2006 ◽  
Vol 45 (4II) ◽  
pp. 1011-1025 ◽  
Author(s):  
Adeel Ghayur
Keyword(s):  
New Media ◽  
Service Delivery ◽  
Information And Communication Technologies ◽  
Good Governance ◽  
Direct Access ◽  
Internet Applications ◽  
Delivery Times ◽  
Use Of Technology ◽  
The Government ◽  
Governance Transparency

Information and Communication Technologies (ICT), today, are seen as the miracle medicines for curing a nation from the ails of corruption, mismanagement, poor governance, inflation, monopolies, business stagnation, illiteracy and so on. One important aspect concerns development and implementation of ICTs for the EGovernance. E-Governance holds enormous potential in terms of improving service delivery and efficiency, better response to business and citizen needs, and provision of affordable government services. Defined as “Government’s use of technology, particularly web-based Internet applications, to enhance the access to and delivery of government information and service to citizens, business partners, employees, other agencies, and government entities [McClure (2000)]” or “the continuous optimisation of service delivery, constituency participation, and governance by transforming internal and external relationships through technology, the Internet, and new media [Gartner Group (2000)]”. The e-government makes it possible for a government’s different departments and organisations to have direct access to grassroots and vice-versa. It cuts down the costs and delivery times for the government and simultaneously becomes a tool for check and balances against the government. The e-government in short is a tool for good governance—transparency, participation, regulations and accountability.

Factors Influencing Utilization of Health Services in Kenya: The Case of Homa Bay County

2014 ◽  
Vol 3 (4) ◽  
pp. 213 ◽  
Author(s):  
Stephen Odiwuor Otieno ◽  
David Macharia
Keyword(s):  
Health Services ◽  
Service Delivery ◽  
Qualitative Data ◽  
Health Workers ◽  
Health Sector ◽  
Health Service Delivery ◽  
District Health ◽  
Utilization Of Health Services ◽  
Factors Influencing ◽  
The Government

In order to improve efficiency in health service delivery in Kenya, the Ministry of Health has developed structures through inter-sectoral collaboration at various levels. Despite efforts by the government and key stakeholders to improve health sector, utilization of health services still remains a major challenge. The purpose of the study was to investigate factors that influence utilization of health services in Homa Bay County, Kenya. The study employed survey design and focused on health beneficiaries, District Health Management Team and other key health stakeholders, and used both quantitative and qualitative data. Quantitative data was collected through household interviews of 384 respondents and qualitative data was generated through Key Informant Interviews of 16 respondents. The study reveals that health financing, service delivery, quality, accessibility and equity influence utilization of health services in Homa Bay County. It is for these reasons that the study recommends that the government should allocate adequate budget towards health services, avail adequate trained health workers, and improve infrastructure in health facilities as well as drugs and other supplies. There is also need for further research on cultural factors influencing utilization of health services.

scholarly journals The Dilemma of Accountability and Good Governance for Improved Public Service Delivery in Nigeria

2012 ◽  
Vol 1 (3) ◽  
pp. 25 ◽  
Author(s):  
Kehinde David Adejuwon
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Public Service ◽  
Good Governance ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
The People ◽  
The Government ◽  
Effective Service

The public sector in Nigeria is irrefutably beset with gross  incompetence and ineffective management. Perplexing difficulties endure in the Nigerian public sector in spite of a number of reform programmes that have been designed to enhance efficient and effective service delivery for almost two decades. The fact that public service has failed dismally to achieve its laudable objectives is the reason for the vote of no confidence passed on its administrators by majority of the Nigerian populace. The article examines the dilemma of accountability and good governance in Nigeria and demonstrates that the critical point in achieving meaningful developments in the country intrinsically lay with improved service delivery in the public sector. The basic reason why the public service has become the scorn of the people is because for too long, both the government and public servants have paid lip service to the crucial issue of effective and efficient service delivery. The article argues that improved service delivery will improve both the performance and the image of public service and re-awaken the citizens’ interest and trust in them to do business with public servants. It suggests that  in order to bring sanity back to the Nigerian Public Service,  all unprofessional tendencies such as ethnicity bias and nepotism in appointments and promotions, lack of security of tenure of office, and appointment of non-career public servants into key positions in the public service must stop. Also,  effective service delivery must be tailored to the circumstances of Nigeria. The study made use of secondary data obtained from various sources. It therefore concludes that without a reawakening of the culture of accountability and transparency lost over the years, the trusting relationship needed to forge between the government and the governed for the actualization of good governance will not materialize.

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