Complicity and Solidarity

2021 ◽  
pp. 41-74
Author(s):  
Erich Hatala Matthes

The ethics of our individual consumer behavior regarding the work of immoral artists is complex. Some commentators claim that it is morally wrong to continue engaging with the work of artists who commit immoral acts. After dismissing consequentialist arguments in favor of this position, this chapter argues that we have considerable moral latitude when it comes to our private choices about art consumption. Our public art consumption, on the other hand, can have a social meaning that is independent of our intentions. The chapter argues that, ultimately, ethical consumption of art is about how we engage with art rather than what art we engage with.

2016 ◽  
Vol 4 ◽  
pp. 121-125
Author(s):  
Marta Grybś-Kabocik

The activities of misbehaving customers represent a significant problem for organizations across diverse sectors and industries. Their need for satisfaction is the most important driver of consumer behavior with the consumer choosing how they fulfill this need. Unfortunately, consumer decisions often lead to consumer misbehavior and negative effects on the service provider or on other consumers. Consumer misbehavior is difficult to control. First, it is not always possible to prove misbehavior of a particular consumer. On the other hand, preventive actions, like social campaigns, may not always reach the target audience. Moreover, neither service provider regulations nor monitoring of infrastructure sufficiently prevents consumers from misbehaving in every case. It seems, however, that the consumers who reject the fraudulent behavior of others have a crucial role in the fight against consumer misbehavior, as they are constant observers of this phenomenon and can react immediately. The aim of this article, therefore, is to present the concept of consumer misbehavior with examples relating to the tourism market. Moreover, the attitudes of consumers towards consumer misbehavior are examined through nethnographic research.


1967 ◽  
Vol 31 (4) ◽  
pp. 28-31 ◽  
Author(s):  
Stanley Kaish

The theory of cognitive dissonance is one of the recently developed tools that marketing has borrowed from the behavioral sciences to investigate consumer behavior. The classification of goods into convenience, shopping, and specialty categories, on the other hand, is among the most venerable ideas in marketing literature. This article merges the two by using the theory of cognitive dissonance to give a new dimension to the classification of consumer goods. The result is a fresh set of behavioral criteria for classifying goods.


2021 ◽  
pp. 002224372110650
Author(s):  
Rhia Catapano ◽  
Fuad Shennib ◽  
Jonathan Levav

The proliferation of digital goods has led to an increased interest in how the digitization of products and services affects consumer behavior. In this paper, the authors show that although consumers are willing to pay more for physical than digital goods, this difference attenuates—and even reverses—when consumers are asked to make a choice between the two product formats. This effect is explained by a contingent weighting principle: In willingness to pay, a quantitative task, consumers anchor on quantitative information (e.g., market beliefs). On the other hand, in choice, a qualitative task, consumers anchor on qualitative information (e.g., which good dominates on the most important attribute). These differences in contingent weighting result in physical goods being preferred in willingness to pay, but their digital equivalent being preferred relatively more in choice. The authors draw conclusions from ten pre-registered experiments and six supplemental studies using a variety of goods in hypothetical and incentive-compatible contexts, as well as within- and between-subjects designs. The paper concludes with a discussion of implications for the marketing of digital goods.


Author(s):  
Saïd Aboubaker Ettis ◽  
Afef Ben Zin El Abidine

Our work has a two-fold general objectives: on the one hand, we wish to describe the mobile commerce environment and, on the other hand, to establish the determinants of the mobile consumer behavior. To achieve our objectives, first, we describe the concept of mobile commerce, constraints and benefits. Second, we study the determinants of mobile commerce adoption. Third, we focus on the determinants of mobile consumer satisfaction and loyalty. Finally, we summarize future avenues of investigation in a research agenda.


Author(s):  
GerShun Avilez

This chapter shows how artists recognize the political reading of sex and use it to examine the social realm and the intimate realm simultaneously, ultimately illustrating a disintegration of the distinction between the two. Cecil Brown's Black Arts novel The Life and Loves of Mr. Jiveass Nigger (1969) provides an extended look at hypersexual masculinity in hopes of exhibiting its flaws. On the other hand, Jayne Cortez's Black Arts poetry collections Pissstained Stairs and the Monkey Man's Wares (1969) and Festivals and Funerals (1971) turn their attention to limiting constructions of Black femininity and sexual minority existence that impede self-definition. The chapter also highlights Darieck Scott's experimental novel Traitor to the Race (1995) because it presents queer desire specifically as having the potential to disrupt social meaning.


K ta Kita ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 173-181
Author(s):  
Louis Adhitama

This thesis aims to know why the main characters of Toy Story and Toy Story 2 do excessive consumption on toys. Therefore, I will use the theory of consumer behavior to be applied on Andy, Sid, and Al as the consumers of toys. From this theory, I want to show that consumer behavior can be seen from internal and external traits. The internal trait means the consumer behavior is influenced by the inner side of consumers. On the other hand, the external trait means the consumer behavior is triggered by the outside factor of consumers’ surroundings. I connected the analysis with consumer behavior theory by discussing the factors which have internal and external traits that cause the main characters to have consumer behavior.  In the end, it can be concluded from Toy Story (1995), and Toy Story 2 (1999) that consumer behavior can influence children or adult for doing excessive consumption as the consumers of toys. Keywords: Affective System, Cognitive System, Characteristic, Consumer Behavior, Consumption.


Author(s):  
Tai Anh Kieu ◽  
Tri D. Le

Consumer ethics has increasingly attracted attention by academics and practitioners in recent years. Nonetheless, research so far has mostly focused on understanding consumer's ethical judgments and the associations between those ethics-related general attitudes and selected antecedents drawn from Hunt-Vittel Theory of Ethics. Nonetheless, evidence in practice raises more serious doubts about validity of ethical judgments as a measure of consumer ethics, reminding the attitude-behaviour gap that has been long discussed in the literature. On the other hand, as the ethical consumption turns to the mainstream market, there has been a question whether antecedents of consumer ethical behaviour widely investigated in the literature will exert the same influence on mainstream consumer behaviour. This chapter proposes a conceptual framework arguing for new approach to understand and measure ethical consumption. Implications and research directions are also provided.


2021 ◽  
Vol 1 (2) ◽  
pp. 123-128
Author(s):  
Feri Lupiana ◽  
Robby Andika Kusumajaya

In the era of the Covid-19 pandemic, the marketplace platform by the nation's children dominates the online shopping market in Indonesia. Tokopedia, Shopee, Bukalapak, Lazada, and Bibli are among the top five frequented online shopping sites in Indonesia. Data from Bank Indonesia recorded electronic trade transactions almost doubled in the midst of the Covid-19 pandemic, the use of electronic money is also predicted to rise by 32.3 percent to Rp 266 trillion. In addition, digital banking transactions are expected to grow by 19.1 percent. Based on these data, it can be concluded that online shopping behavior has become a new trend, lifestyle, and culture in the Covid-19 pandemic. The data from Bank Indonesia shows the phenomenon that online shopping and conducting digital banking transactions, on the one hand, is a solution to prevent the spread of Covid-19 while on the other hand, without us knowing, consumers will become "dark eyes" so that it becomes consumptive, excessive shopping, and buying goods / services beyond the limits of needs.


10.26458/1512 ◽  
2015 ◽  
Vol 15 (1) ◽  
pp. 19
Author(s):  
Daniel Adrian GÂRDAN ◽  
Iuliana Petronela GÂRDAN (GEANGU)

Healthcare services consumers’ behavior represents an multidimensional concept, that implies the cumulative effects of different factors. The process of consumption is very different and complex in the case of healthcare services due to the nature of the needs and consumption motivations on one hand and because of the complexity of the services itself on the other hand. Amongst the factors that are influencing the consumer’s behaviour, the social ones represent a particular type. In the case of healthcare services this is because the social interactions of the patients can contribute to their own perception regarding the post consumption satisfaction, or can influence the buying decision in the first place. The influence of social factors can be analysed on multiple layers – from the effect of the affiliation and adhesion groups to the effect of social norms and regulations. 


Author(s):  
Katharina Sophie Kuehn

Approaches that attempt to predict consumer behavior have come a long way since the inception of socio-demographic profiling. This development is, on the one hand, driven by the desire of businesses to perform better and connect better with consumers. On the other hand, this is also driven by consumers who are explicitly seeking personalized guidance in a crowded marketplace and implicitly, nonconsciously, seeking to fulfill underlying emotional needs and goals by consuming brands and products. The author proposes a biopsychological framework to understand personality based on evolutionary studies of primal emotion systems and explains how this framework can predict preferences and behavioral tendencies in consumers. To ascertain the validity of the theory, four experiments were conducted to test and confirm personality-specific predictions regarding the effectiveness of personalized advertising campaigns, product choices, and brand preference.


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