Social media efficacy and workplace relationships

2020 ◽  
Vol 25 (3) ◽  
pp. 463-476
Author(s):  
Jason Snyder ◽  
Mark D. Cistulli
Keyword(s):  
Professional Development ◽  
Social Media ◽  
Policy Development ◽  
Online Survey ◽  
Future Research ◽  
Development Programs ◽  
Content Type ◽  
Professional Development Programs ◽  
Communication Privacy ◽  
Supervisor Trust

PurposeWith the increase of social media usage in the workplace as a background, this paper specifically addresses social media efficacy's and social media privacy's impact on supervisor and subordinate trust, affective organizational commitment (AOC) and organizational citizenship behavior (OCB) through the theoretical lens of communication privacy management (CPM) theory.Design/methodology/approachAn online survey of 337 full- and part-time workers was conducted.FindingsPath models showed that social media efficacy positively influenced social media privacy which in turn impacted both supervisor trust and subordinate trust. Supervisor trust was positively related to AOC, while subordinate trust positively influenced OCB. t-tests revealed differences between workers who have social media relationships with supervisors and/or subordinates and those workers without such relationships.Practical implicationsIf workers believe they are adept at using social media, they will also be less concerned about the company's ability to infringe upon privacy through unwanted access to social media content. If social media efficacy drives perceptions of social media privacy and indirectly influences trust and organizational outcomes then it may be worthwhile for organizations to help enhance workers' feelings of social media efficacy through professional development programs.Originality/valueThis study is the first to extend research on workplace communication privacy into the realm of social media. Social media relationships also influence the work environment. These findings can be used as information in future research as well as policy development and professional development programs.

Developing effective professional development programs: a case study

2014 ◽  
Vol 115 (11/12) ◽  
pp. 542-557 ◽  
Author(s):  
Shu Guo
Keyword(s):  
Professional Development ◽  
Needs Assessment ◽  
Professional Growth ◽  
Development Program ◽  
Professional Development Program ◽  
Development Programs ◽  
Need Assessment ◽  
Content Type ◽  
Effective Professional Development ◽  
Professional Development Programs

Purpose – This paper aims to investigate the practices of a well-established professional development committee (PDC) at an academic library to reveal the development of effective professional development programs with various themes and the diversified delivering formats and the assessment of library employees’ training needs and the effectiveness of professional development programs with Needs Assessment Surveys and Program Follow-up Employee Opinion Surveys. Professional development programs are widely adopted in academic libraries to support the professional growth of library employees and improve the quality of library services. Developing, promoting and administering professional development programs are main responsibilities of the PDC. Design/methodology/approach – The study is based upon the PDC’s recent practices since 2011. The Needs Assessment Surveys (in 2012 and 2013) are conducted electronically, so are the Opinion Surveys since 2013 which are formerly conducted in paper. Findings – The well-planned professional development program themes with special designed delivery formats have demonstrated their effectiveness through high attendance of each professional development event. The positive results and high compliments from both Need Assessment Surveys and Opinion Surveys also endorse their values to employee’s professional growth. Originality/value – This paper classifies various professional development program ideas into six program themes and three special delivery formats, and each is presented with intention, planning and organization. This paper also provides details of using different Need Assessment Surveys and Opinion Surveys for evaluation, which is also lacked in published literature.

Social media usage in hotel human resources: recruitment, hiring and communication

2015 ◽  
Vol 27 (2) ◽  
pp. 170-184 ◽  
Author(s):  
Chris Gibbs ◽  
Fraser MacDonald ◽  
Kelly MacKay
Keyword(s):  
Social Media ◽  
North American ◽  
Online Survey ◽  
Population Data ◽  
Service Level ◽  
Internal Communication ◽  
Perceived Usefulness ◽  
Future Research ◽  
Sampling Frame ◽  
Content Type

Purpose – The purpose of this study is to explore the use and non-use of social media (SM) by North American hotels for human resource (HR) activities. Design/methodology/approach – This exploratory study used an online survey and a sampling frame of 1,711 North American hotels with 300 or more rooms, excluding economy properties. With a response rate of 17.1 per cent and a defined population, data were weighted to reflect the midscale, upscale and luxury market classes. Findings – Slightly more than half of North American hotels use SM for HR activities. Higher service level hotels are related to SM HR use generally; midscale properties report higher usage for internal communication. Use of SM in hotel HR is more focused on marketing versus recruitment activities. Research limitations/implications – The generalizability and, therefore, implications are limited to North American hotels, midscale or higher with 300 or more rooms. Future research should complement this broad-based study by delving more deeply into rationale for HR communication over hiring functions for SM and its overall adoption for HR in the hospitality industry. Practical implications – This study provides an understanding of how SM is being used and its perceived usefulness across a variety of HR activities. The findings will inform the application of SM for hotel HR purposes. Originality/value – This is the first empirical study about SM and HR practices in the North American hotel industry.

scholarly journals Identifying Training Needs of In-Service EFL Teachers in Inclusive Schools in Egypt

2018 ◽  
Author(s):  
Arab World English Journal ◽  
Amira desouky Ibrahim Ali
Keyword(s):  
Professional Development ◽  
Public Schools ◽  
Inclusive Education ◽  
Behavioral Problems ◽  
Primary Schools ◽  
Project Based Learning ◽  
Future Research ◽  
Development Programs ◽  
Curriculum Adaptation ◽  
Professional Development Programs

With the implementation of inclusion in public schools in Egypt, there are demands for improving the professional development programs provided to in-service teachers concerning inclusive education. To that end, this mixed methods study aimed to identify the needs and preferences of English as a Foreign Language teachers regarding working with special-need students. The study also sought to explore the relationship between participants’ profile and their needs. Two hundred eighteen in-service teachers at primary schools in Egypt were selected by cluster sampling method to participate in a need assessment questionnaire while eight were interviewed. Participants reported lack of training in inclusive education, large class size, negative attitudes, shortage of time, heavy workload, and unfamiliarity with necessary strategies as barriers to inclusion. In addition, participants prioritized their needs for identification of language disorders, teaching methods, individualized instruction through curriculum adaptation and Individualized Educational Plans, and controlling behavioral problems. There were significant differences in participants’ needs based on age, years of experience and qualifications. The teachers preferred face-to-face workshops, mentor-supported learning and project-based learning besides morning sessions in weekdays. Recommendations for professional development programs and future research were provided.

The communicative processes of attempted political persuasion in social media environments

2019 ◽  
Vol 33 (2) ◽  
pp. 813-828 ◽  
Author(s):  
Bumsoo Kim ◽  
Matthew Barnidge ◽  
Yonghwan Kim
Keyword(s):  
Social Media ◽  
Online Survey ◽  
Political Knowledge ◽  
Political Efficacy ◽  
Political Interest ◽  
Future Research ◽  
Content Type ◽  
Cognitive Elaboration ◽  
Political Persuasion ◽  
News Use

Purpose The purpose of this paper is to investigate the process by which social media news use leads individuals to engage in attempted political persuasion, examining the mediating roles of cognitive elaboration, political knowledge, political efficacy and political interest. Design/methodology/approach The study relies on a nationally representative two-wave online survey collected before the 2016 US Presidential Election. Serial mediation is tested using the PROCESS macro. Findings The study finds significant indirect effects of social media news use on political persuasion via cognitive elaboration, political knowledge, political efficacy and political interest. Research limitations/implications Causal inferences should be made with caution. While the measurement of cognitive elaboration is based on prior literature, it is a complex mental process that could be measured more directly in future research. Social implications The findings imply that social media news use contributes to a potentially discursive environment in which cross-cutting views may drive argumentation. Thus, the study sheds light on how social media contribute to persuasive political conversation. Originality/value The study applies the O-S-R-O-R model to political persuasion and highlights the processes of reflection, understanding and elaboration that convert news use into attempted persuasion.

Principals’ knowledge of school law in Kuwait: implications for professional development

2020 ◽  
Vol 35 (1) ◽  
pp. 283-296
Author(s):  
Ayeshah Ahmed Alazmi
Keyword(s):  
Professional Development ◽  
School Principals ◽  
Arab Countries ◽  
School Law ◽  
School Level ◽  
Legal Rights ◽  
Development Programs ◽  
Content Type ◽  
Significant Difference ◽  
Professional Development Programs

PurposeThe purpose of this study is to examine a principal's knowledge of school law in Kuwait. It further aims to examine the relationship between a principal's knowledge of school law and other variables.Design/methodology/approachThe study employed a quantitative research paradigm. Data for this study, collected via survey, were collected from a sample of 369 public school principals.FindingsUsing descriptive and inferential statistical methods, the findings indicated that school principals have only limited knowledge about the legal rights of teachers and students. Furthermore, the results revealed a significant difference in knowledge of school law relative to a principal's gender, school level, years of experience, knowledge source and the number of completed school law training courses.Practical implicationsThe implications for professional development programs which prepare all school leaders to serve the needs of students’ and teachers’ rights are included.Originality/valueStudies showed that there is a lack of research regarding a principal's legal knowledge in the Arab countries. As such, this study examined a school principal's knowledge of school law in Kuwait and discussed the associated implications for principal professional development programs.

scholarly journals Who am I if you can’t see me? The “self” of young travellers as driver of eWOM in social media

2018 ◽  
Vol 4 (1) ◽  
pp. 80-92 ◽  
Author(s):  
Maria Ek Styvén ◽  
Tim Foster
Keyword(s):  
Social Media ◽  
Structural Equation ◽  
Online Survey ◽  
International Perspective ◽  
Future Research ◽  
Design Strategies ◽  
Content Type ◽  
Travel And Tourism ◽  
Need For Uniqueness ◽  
Generation Z

Purpose The purpose of this paper is to analyse factors influencing the propensity to share travel experiences in social media during a trip, across a sample of Millennial and Generation Z consumers in three different countries. Design/methodology/approach An online survey was sent to consumers between 16 and 30 years in Sweden, UK and India. Structural equation modelling and multigroup analysis was conducted to compare results between countries and generations. Findings Young travellers’ need for uniqueness (NFU) and opinion leadership (OL) with regard to travel tends to increase their propensity to share travel experiences in social media during a trip. Reflected appraisal of self is strongly related to NFU and OL and may therefore indirectly influence the propensity to share. Some differences were found between generations and countries. Research limitations/implications Future research could consider comparisons between travellers from younger and older generations. The hypotheses formulated in this study could be tested in other countries. Further adaptions or extensions of existing NFU scales to fit in the travel and tourism context are suggested. Practical implications Millennial and Gen Z consumers will constitute an increasing part of travellers and visitors in the future. Through a better understanding of their behaviour, tourism managers can design strategies to engage them and increase electronic word-of-mouth (eWOM). Originality/value This study contributes by addressing the lack of research on “self”-related drivers of eWOM in general social media during the trip, and by providing an international perspective through cross-cultural comparisons.

scholarly journals Professional Development for Online Teaching: A Literature Review

2020 ◽  
Vol 24 (4) ◽  
Author(s):  
Heather Leary ◽  
Cade Dopp ◽  
Chad Turley ◽  
Matthew Cheney ◽  
Zach Simmons ◽  
...  
Keyword(s):  
Professional Development ◽  
Literature Review ◽  
Online Teaching ◽  
Online Courses ◽  
Future Research ◽  
Development Programs ◽  
Online Instructors ◽  
Institutional Settings ◽  
Research Questions ◽  
Professional Development Programs

The growth of online learning has created a need for instructors who can competently teach online. This literature review explores the research questions, program recommendations, and future research suggestions related to professional development for online instructors. Articles were selected and coded based on date of publication and the context of the professional development. Results indicate that most research questions focused on (a) professional development programs, (b) instructors, and (c) instructors’ online courses. Most program recommendations focused on (a) professional development programs, (b) context of professional development, and (c) instructors’ activity during professional development. Future recommendations for research topics focused on professional development programs and instructors, while future recommendations for research methods focused on research design and institutional settings. The findings suggest that while professional development for online instructors is important, consistency in both design and delivery is lacking. Future research is needed to provide guidance to programs, instructors, and institutions leading to satisfaction and success for more online students.

Professional development through social media applications: a study of female librarians in Pakistan

2017 ◽  
Vol 118 (7/8) ◽  
pp. 342-353 ◽  
Author(s):  
Arif Khan ◽  
Jia Tina Du
Keyword(s):  
Professional Development ◽  
Social Media ◽  
Online Survey ◽  
Professional Organization ◽  
Social Characteristics ◽  
Content Type ◽  
Non Profit ◽  
Factors Affecting ◽  
Use Of Social Media ◽  
Data Collections

Purpose This paper aims to explore the extent of use of social media by Pakistani female librarians for professional development and their perception of its usefulness. The paper also attempts to find out social characteristics that influence the use of social media among female librarians for career and professional development (PD). Design/methodology/approach Data were collected through an online survey (using self-administered structured questionnaire) from 102 female librarians in Pakistan regarding usage frequency, perception, choice of librarianship as a profession and perceived benefits of social media. The list of participants was obtained from the Directory of Pakistani Library Professionals compiled by Sada-e-Librarian (a non-profit LIS professional organization). Data collections also include online interviews through Facebook chat with 20 key informants selected from the participants of the questionnaire survey. Findings The study reveals that the majority of Pakistani female librarians is well aware of social media and uses it frequently. They are found to make extensive use of social media for PD and perceive social media as a useful tool for PD. However, social media is judged to be less helpful in acquiring technical skills. The study found a number of factors affecting the use of social media for PD among female librarians in Pakistan. These factors include social characteristics such as privacy, parent’s years of schooling, marital status and family support. Originality/value This study is among the first attempts to discover social characteristics, the use of social media and its relationship with PD among female librarians in Pakistan.

eWOM in the performing arts: exploratory insights for the marketing of theaters

2016 ◽  
Vol 6 (1) ◽  
pp. 111-123 ◽  
Author(s):  
Andrea Hausmann ◽  
Lorenz Poellmann
Keyword(s):  
Social Media ◽  
Performing Arts ◽  
Online Survey ◽  
Word Of Mouth ◽  
Research Area ◽  
Third Party ◽  
Future Research ◽  
Content Type ◽  
Study Results ◽  
Arts Marketing

Purpose – Word of mouth (WOM) plays an important role for the decision process of customers. This is especially interesting for service-dominant organizations like theaters where quality is more difficult to evaluate. In times of social media, third party recommendations can be given much more quickly, effectively and in greater detail. However, up to now not much has been researched on electronic word of mouth (eWOM) in a performing arts marketing context. The purpose of this paper is to provide some first exploratory insights into this research area. Design/methodology/approach – To do so, a literature review is conducted to clarify the concept of eWOM and the relevance of recommendations in the performing arts. Then, parts of the results of an online survey on Facebook with 16 German theaters and their fans will be presented. Finally, the implications of the study results for theater marketing are considered and ideas for future research are discussed. Findings – The study results confirm that recommendations have a high relevance for theatergoers and are very relevant in a social media context. They also show that the trustworthiness of eWOM on social media depends on the familiarity between the message sender and receiver. However, the results are limited with regard to the research design. Therefore, this paper concludes with ideas for further research. Originality/value – All in all, though the study’s focus is narrow, this paper fills a research gap in the performing arts. In doing so, the understanding of the phenomenon and its importance for arts marketing will be enhanced.

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