scholarly journals Exploring compassionate managerial leadership style in reducing employee stress level during COVID-19 crisis: the case of Nigeria

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emeka Smart Oruh ◽  
Chima Mordi ◽  
Chianu Harmony Dibia ◽  
Hakeem Adeniyi Ajonbadi
Keyword(s):  
Leadership Style ◽  
High Stress ◽  
Managerial Leadership ◽  
Content Type ◽  
Telephone Interviews ◽  
Workplace Stressors ◽  
Analysis Process ◽  
Stress Levels ◽  
Employee Stress ◽  
Analyse Data

PurposeThis study explores how compassionate managerial leadership style can help to mitigate workplace stressors and alleviate stress experiences among employees — particularly in an extreme situation, such as the current global COVID-19 pandemic. The study's context is Nigeria's banking, manufacturing and healthcare sectors, which have a history of high employee stress levels.Design/methodology/approachUsing a qualitative, interpretive methodology, the study adopts the thematic analysis process (TAP) to draw and analyse data from semi-structured telephone interviews with 10 banking, 11 manufacturing and 9 frontline healthcare workers in Nigeria.FindingsIt was found that a compassionate managerial leadership can drive a considerate response to employees' “fear of job (in)security”, “healthcare risk” and concerns about “work overload, underpayment and delayed payment”, which respondents considered to be some of the key causes of increased stress among employees during the current COVID-19 pandemic.Research limitations/implicationsThe study is limited to exploring the relationship between compassionate managerial leadership and an organisation's ability to manage employee stress in the COVID-19 situation, using 30 samples from organisations operating in three Nigerian cities and sectors. Future studies may involve more Nigerian cities, sectors and samples. It may also possibly include quantitative combination to allow generalisation of findings.Practical implicationsIn order to survive in extreme situations, such as the COVID-19 pandemic, organisations are forced to take drastic and often managerialist-driven work measures which can trigger high stress levels, low productivity and absenteeism among employees. Hence, organisations would benefit from implementing compassion-driven policies that are more inclusive and responsive to the workplace stressors facing employees.Originality/valueEmployee stress has been widely explored in many areas, including definitions, stressors, strains, possible interventions and coping strategies. There remains, however, a dearth of scholarship on how management-leadership compassion can help to reduce employee stress levels in extreme conditions, such as the COVID-19 pandemic — particularly in emerging economies.

scholarly journals Contextual ambidexterity and innovation in healthcare in India: the role of HRM

2017 ◽  
Vol 46 (7) ◽  
pp. 1358-1380 ◽  
Author(s):  
Ashish Malik ◽  
Brendan Boyle ◽  
Rebecca Mitchell
Keyword(s):  
Leadership Style ◽  
Healthcare Providers ◽  
Healthcare Management ◽  
Multiple Informants ◽  
Healthcare Sector ◽  
Managerial Leadership ◽  
Content Type ◽  
Hrm Practices ◽  
Hr Practices

Purpose The purpose of this paper is to examine innovation in the resource-constrained context of India’s healthcare industry. It is argued that the process of innovation in addressing healthcare management challenges in such a context occurs through organisational ambidexterity and that human resource management (HRM) plays an important role. Design/methodology/approach A qualitative research methodology is applied to explore the role of HR practices in facilitating contextual ambidexterity and subsequent innovations in healthcare in India. The unit of analysis is the “case” of healthcare providers in India and in-depth interview and documentary data in two case sites are analysed to reveal the role of HRM in facilitating contextual ambidexterity and innovation. Data analysis was undertaken first at a within-case and then at a cross-case analysis level using interpretive manual coding based on how the data explained the role of HRM in delivering innovative outcomes and supporting organisational ambidexterity. Findings The authors found evidence of the use of sets of high-involvement HRM practices for exploration of new ideas and efficiency-driven HRM practices for creating contextual ambidexterity in the case organisations. Further, managerial/leadership style was found to play an important role in creating cultures of trust, openness, risk-taking and employee empowerment, supported by an appropriate mix of intrinsic and extrinsic rewards. Finally, training was also reported as being central to creating an ambidextrous context for delivering on various innovations in these healthcare providers. Originality/value This study represents an exploration of innovation in the context of India’s healthcare sector through intersecting literatures of ambidexterity, innovation and HRM practices. In light of the emerging economy research context, an important empirical contribution is palpable. Moreover, through a study design which included collecting data from multiple informants on the role of human resources in facilitating innovative outcomes, the authors reveal the role of HR-related initiatives, beyond formal HR practices in creating contextual ambidexterity. This study also reveals the degree to which contextual idiosyncrasies enhance our understanding of the role of HR in facilitating innovation in emerging economies.

Expatriate coaching: factors impacting coaching success

2015 ◽  
Vol 3 (3) ◽  
pp. 216-243 ◽  
Author(s):  
Raija Salomaa
Keyword(s):  
Leadership Style ◽  
Organizational Support ◽  
Challenging Behavior ◽  
Interpretative Phenomenological Analysis ◽  
Structured Interviews ◽  
Managerial Leadership ◽  
Content Type ◽  
Coaching Relationship ◽  
Four Quadrant ◽  
Tools And Techniques

Purpose – The purpose of this paper is to investigate factors impacting successful coaching of expatriates. Design/methodology/approach – Data were gathered from 25 semi-structured interviews of coached expatriates, coaches and HR professionals. Interpretative Phenomenological Analysis was used to analyze and interpret the data. Findings – Altogether, 16 factors impacting expatriate coaching success were identified. They were categorized with respect to the four-quadrant framework of Wilber. The findings suggest, for example, that coaching success is impacted by: from the coach and coachee as individuals perspective, international experience of the coach; from the coaching relationship perspective, coaching language and managerial leadership style; from the behaviors, processes, models and techniques perspective, a clear contract with objectives and evaluation, and challenging behavior of the coach; and from the systems perspective, organizational support. Practical implications – Coaching processes, tools and techniques should be adapted to the needs and situation of the assignee. It would be beneficial if organizations ensured that their coaches are internationally experienced and that their managerial leadership style supports coaching. Coaching should be clearly defined and contracted with goals and evaluation. Coaching tools and techniques suitable for international coaching should be added to coach-training programs. Originality/value – Given the paucity of expatriate coaching research, and the fact that expatriation continues to be a key component of the international management field, this paper contributes to coaching and expatriate research by identifying factors that give expatriate coaching success and by analyzing and presenting them using Wilber’s systemic four-quadrant framework.

scholarly journals Literature Review: Best Practices of Principal’s Leadership in Improving Teacher Performance

2021 ◽  
pp. 51-55
Author(s):  
Suci Yulyanti ◽  
Enung Hasanah
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Leadership Styles ◽  
Leadership Style ◽  
Principal Leadership ◽  
Teacher Performance ◽  
Teacher Competence ◽  
Managerial Leadership ◽  
Analysis Process ◽  
Clear Vision

The style or way of a principal in leading an organization greatly determines teachers' performance under his leadership. This study aims to assess the principal's leadership style, which can improve teacher performance. This research uses literature review research. The writings reviewed in this study are articles with the keywords of principal leadership, leadership best practices and teacher performance. This study uses 15 articles published in the 2010-2020 period. In the data analysis process, we conducted an analysis of leadership styles that have succeeded in increasing teacher competence based on the results of previous studies. This study shows that (1) principals who apply a leadership style that can provide motivation and provide change for their subordinates are proven to improve an educator's performance. (2) principals who apply democratic, responsible and managerial leadership styles can improve teacher performance (3) principals who apply leadership styles that are comfortable, conducive and skilled at work can improve teacher performance. (4) principals who apply a leadership style that is skilled in solving problems and influencing their subordinates in terms of kindness are proven to increase educators' performance. (5) Leaders who have a clear vision and mission that are strong, have hope, protect, encourage, and guide their subordinates to do work according to their duties and functions, this leadership style can improve educators' performance.

Internship as a criterion for South African educators’ registration

2018 ◽  
Vol 32 (7) ◽  
pp. 1333-1347
Author(s):  
Gideon Petrus van Tonder ◽  
Elsa Fourie
Keyword(s):  
South African ◽  
Work Experience ◽  
High Stress ◽  
Real Life ◽  
Well Being ◽  
Structured Interviews ◽  
Content Type ◽  
Learner Performance ◽  
Stress Levels ◽  
Method Approach

Purpose The purpose of this paper is to explore the possible use of internships to support educators with the increase in their administrative, professional workload. Design/methodology/approach This research utilised a mixed method approach. Quantitative and qualitative data was gathered. Pragmatism was the research paradigm. Two structured Likert scale questionnaires were used. Semi-structured interviews were conducted with purposefully selected in-service educators from schools. Findings The participants in this study indicated that the increase in their administrative workload impacted negatively on their well-being, they were overwhelmed by the amount of documentation they had to compile, they indicated that assessment was difficult, that they did not have time to constantly adapt to changes, that they had limited opportunities for professional development. Educators said they suffered from anxiety, had high stress levels, were moody, physically and emotionally exhausted and considered to leave the profession. Practical implications The implementation of an internship model could impact positively on educators’ administrative workload. It could lead to a decrease in educators’ administrative workload; lower stress levels and increased learner performance. Student educators will have opportunities to experience how a school operates, get feedback on their teaching skills, learn to discipline learners, attend meetings and serve as part of an educational team. Originality/value In the light of the findings of this research it seems that the implementation of an internship model would provide opportunities to expose student educators to a real-life work experience and opportunities to work together with experienced educators acting as mentors.

scholarly journals Combinative aspects of leadership style and emotional intelligence

2016 ◽  
Vol 37 (1) ◽  
pp. 107-125 ◽  
Author(s):  
Zhidong Li ◽  
Bindu Gupta ◽  
Mark Loon ◽  
Gian Casimir
Keyword(s):  
Emotional Intelligence ◽  
Leadership Style ◽  
Work Experience ◽  
Leadership Behaviors ◽  
High Stress ◽  
Emotional Impact ◽  
Implicit Assumption ◽  
Content Type ◽  
Hypothetical Scenario ◽  
Social Leadership

Purpose – The purpose of this paper is to examine whether the leader’s emotional intelligence influences the leader’s preferences for different ways of combining leadership behaviors (i.e. combinative aspects of leadership style). Design/methodology/approach – The authors used a hybrid design to collect the data to avoid common-method biases. The authors described a high-stress workplace in a vignette and asked participants to rank four styles of combining a task-oriented leadership (i.e. Pressure) statement and a socio-emotional leadership (i.e. Support) statement. The authors then asked participants to complete a Likert-scale based questionnaire on emotional intelligence. Findings – The authors found that leaders who prefer to provide Support immediately before Pressure have higher levels of emotional intelligence than do leaders who prefer the three other combinative styles. Leaders who prefer to provide Pressure and Support separately (i.e. provide Pressure 30 minutes after Support) have the lowest levels of emotional intelligence. Research limitations/implications – A key implicit assumption in the work is that leaders do not want to evoke negative emotions in followers. The authors did not take into account factors that influence leadership style which participating managers would be likely to encounter on a daily basis such as the relationship with the follower, the follower’s level of performance and work experience, the gender of the leader and the gender of the follower, the hierarchical levels of the leader and follower, and the followers’ preferred combinative style. The nature of the sample and the use of a hypothetical scenario are other limitations of the study. Practical implications – Providing leadership behaviors that are regarded as effective is necessary but not enough because the emotional impact of leadership behaviors appears to also depend on how the behaviors are configured. Originality/value – This is the first study to show that the emotional intelligence of leaders is related to their preferences for the manner in which they combine task and social leadership statements. Furthermore, two-factor theories of leadership propose that the effects of task and social leadership are additive. However, the findings show that the effects are interactive.

scholarly journals Influence of Age and School Type on Reform Practices Performed by School Heads

2021 ◽  
Vol 12 (5) ◽  
pp. 82
Author(s):  
Innocent Kwame Bedi ◽  
Hasso Kukemelk
Keyword(s):  
Leadership Style ◽  
Quantitative Research ◽  
Multinomial Logistic Regression ◽  
High Stress ◽  
School Type ◽  
School Variables ◽  
Stress Levels ◽  
Service Training ◽  
And Gender ◽  
School Heads

The purpose of this study is to examine the level of implementing reform practices and their resulting stress and to explore the influence of age, gender, school type and tracking type on performing reform practices and the perceived stress in implementing reforms among school leaders. A quantitative research design was used with respondents sampled from among senior high school heads. The data were analysed using multinomial logistic regression to examine the influence of demographic (age and gender) and school variables (school type and tracking type) on implementing reform and its perceived stressfulness. The findings showed that on implementing reforms and its inherent stressfulness, a majority of school heads ‘always’ perform reform duties and a greater proportion reported high-stress levels in implementing reforms from 'somewhat causes’ stress to ‘causes great’ stress. Regarding demographic and school variables, age was a significant negative predictor of implementing reforms, indicating that younger heads were more likely to perform reform functions than older heads while school type significantly influences stress level in implementing reforms, implying that heads in boarding schools were more likely to experience higher stress levels in implementing reforms than heads in day schools. The authors recommended continuous in-service training for school heads, the practice of distributive leadership style and provision of infrastructure to phase out the double-track (shift system) in some schools.   Received: 4 June 2020 / Accepted: 20 August 2021 / Published: 5 September 2021

Fatigue testing of 2198 T8 FSW aluminum alloy with and without LoP defect

2017 ◽  
Vol 8 (4) ◽  
pp. 496-504 ◽  
Author(s):  
Michael Papadopoulos ◽  
Spiros Pantelakis
Keyword(s):  
Fatigue Testing ◽  
Fatigue Behavior ◽  
High Stress ◽  
Fracture Initiation ◽  
Initiation Site ◽  
Fatigue Properties ◽  
Welding Parameters ◽  
Content Type ◽  
Friction Stir ◽  
Stress Levels

Purpose The Lack of Penetration (LoP) defect is one of the flaws that can be generated during the friction stir welding (FSW) process. Depending on the size, the depth and the severity of the LoP defect, it is possible that it is hardly detectable by optical inspection or other NDT methods. Whether detectable or not, this defect may lead to a significant degradation of the fatigue properties of the welded material, as the improperly welded zone can act as a fracture initiation site. The paper aims to discuss these issues. Design/methodology/approach In this experimental investigation, an attempt is made to assess and compare the fatigue behavior of FSW aluminum joints with and without the LoP defect. Findings It was found that the LoP defect affects the fatigue behavior of the welded material at high stress levels whereas the effect diminishes with decreasing stress levels. Originality/value Depending on the design stress levels, the LoP defect may dominate fracture and thus, the welding parameters should be carefully selected so as to avoid such defect.

Conference report: innovation, interaction … and a lot of data: first time reflections on Internet Librarian International, UK 2018

2019 ◽  
Vol 36 (2) ◽  
pp. 21-22
Author(s):  
Ray Harper
Keyword(s):  
Best Practice ◽  
New Technologies ◽  
Conference Report ◽  
Library Services ◽  
New Techniques ◽  
Content Type ◽  
Making A Difference ◽  
Analyse Data ◽  
Physical Spaces ◽  
First Time

Purpose The purpose of this paper is to summarise a number of presentations at Day 1 of the Internet Librarian International conference, London, UK (16 October 2018). This was the 20th conference in the series, and the three key themes included were the next-gen library and librarian; understanding users, usage and user experience; and inclusion and inspiration: libraries making a difference. Design/methodology/approach This paper reports from the viewpoint of a first-time attendee of the conference. This summarises the main issues raised by each presentation and draws out the key learning points for practical situations. Findings The conference covered a variety of practical ways in which libraries can use technology to support users and make decisions about services. These include developing interactive physical spaces which include augmented reality; introducing “chat-bots” to support users; using new techniques to analyse data; and piloting new ways to engage users (such as coding clubs). A key theme was how we use and harness data in a way that is ethical, effective and relevant to library services. Originality/value This conference focussed on practical examples of how library and information services across sectors and countries are innovating in a period of huge change. The conference gave delegates numerous useful ideas and examples of best practice and demonstrated the strength of the profession in adapting to new technologies and developments.

Managerial Leadership Style in Scientific Organisations

1986 ◽  
Vol 32 (2) ◽  
pp. 354-360
Author(s):  
Kulwant Singh ◽  
Om Singh Verma
Keyword(s):  
Leadership Style ◽  
Managerial Leadership

School leadership, teacher’s psychological empowerment and work-related outcomes

2019 ◽  
Vol 33 (7) ◽  
pp. 1501-1514
Author(s):  
Kersti Kõiv ◽  
Kadi Liik ◽  
Mati Heidmets
Keyword(s):  
Job Satisfaction ◽  
School Leadership ◽  
Leadership Style ◽  
Indirect Effect ◽  
School Principals ◽  
Psychological Empowerment ◽  
Content Type ◽  
Work Related ◽  
Perceived Leadership ◽  
The Relationship

Purpose The purpose of this paper is to examine the mediating effect of teacher’s psychological empowerment between school leadership style and teachers’ work-related outcomes. Design/methodology/approach A total of 711 teachers from 31 Estonian schools were surveyed with a questionnaire measuring four dimensions of psychological empowerment (competence, meaning, self-determination and impact), school leadership characteristics (leadership style, leader’s empowering behavior and trust in leader) and teacher’s work-related outcomes (job satisfaction and workplace attachment). AMOS path analysis was used to investigate the direct and indirect relations between the teachers’ perceptions of school leadership, their psychological empowerment and their workplace attachment and job satisfaction. Findings This study found that psychological empowerment (subscales meaning and impact) mediates the relationship between perceived leadership empowerment behavior and teachers’ work-related outcomes. Also, the psychological empowerment (meaning and impact) mediates the relationship between perceived leadership style and teachers’ work-related outcomes. Trust in the principal has direct and indirect effect (through psychological empowerment) on job satisfaction, whereas there only seems to be indirect effect on workplace attachment through two components of psychological empowerment. Practical implications The mediating role of psychological empowerment includes an important message for school principals – in order to empower employees it is not sufficient to merely delegate formal power and decision-making rights. To facilitate the development of psychological empowerment, it is important to provide employees with an opportunity to experience agency, to experience that their voice and opinions are taken into account (perceived impact) and the purpose and targets of the whole organization are discussed with the employees and formulated in collaboration with them (perceived meaning). Originality/value Psychological empowerment as a mediating variable has not been widely researched, especially in school environment. The results will provide important signals for school principals, where and how to find leverage to improve teachers’ job satisfaction and workplace attachment.

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