Cultural resilience and the Smart and Sustainable City

2019 ◽  
Vol 9 (2) ◽  
pp. 144-155
Author(s):  
Nicholas John Clarke ◽  
Marieke Cornelie Kuipers ◽  
Job Roos
Keyword(s):  
Urban Landscape ◽  
Cultural Resilience ◽  
Sustainable City ◽  
Content Type ◽  
Heritage Sites ◽  
Societal Challenges ◽  
New Concepts ◽  
Historic Centre ◽  
Planning Strategies ◽  
Integrated Urban Planning

Purpose The purpose of this paper is to explore the conceptualisation of the Smart Sustainable City (SSC) with new concepts of resilience thinking in relation to urgent societal challenges facing the built environment. The paper aims to identify novel methodologies for smart reuse of heritage sites with a pluralist past as integral to inclusive urban development. Design/methodology/approach SSC concepts in the global literature are studied to define a new reference framework for integrated urban planning strategies in which cultural resilience and co-creation matter. This framework, augmented by UNESCO’s holistic recommendation on the Historic Urban Landscape (HUL), was tested in two investigative projects: the historic centre of South Africa’s capital Tshwane and the proximate former Westfort leprosy colony. Findings The research confirms that SSC concepts need enlargement to become more inclusive in acknowledging “cultural diversity” of communities and engaging “chrono-diversity” of extant fabric. A paradigm shift in the discourse on integrated urban (re)development and adaptive reuse of built heritage is identified, influenced by resilience and sustainability thinking. Both projects show that different architectural intervention strategies are required to modulate built fabric and its emergent qualities and to unlock embedded cultural energy. Originality/value Together with a critical review of SSC concepts and the HUL in relation to urban (re)development, this paper provides innovative methodologies on creative adaptation of urban heritage, reconciling “hard” and “soft” issues, tested in the highly resilient systems of Tshwane.

A clash with volunteer tourists? An extreme case study in Guatemala

2015 ◽  
Vol 7 (2) ◽  
pp. 189-200 ◽  
Author(s):  
Ferdi R.M. Klaver
Keyword(s):  
Extreme Case ◽  
Host Community ◽  
Cultural Dimension ◽  
Content Type ◽  
Governmental Organization ◽  
Volunteer Organization ◽  
Staff Members ◽  
New Concepts ◽  
Volunteer Organizations

Purpose – The purpose of this paper is to examine value change and changed consciousness with reference to three projects operated by a Guatemalan volunteer organization. Design/methodology/approach – An extreme case field study design is used. It was extreme in terms of Hofstede’s cultural dimension individualism versus collectivism. Semi-structural interviews were held with 28 staff members in local projects, 43 volunteer tourists and the Guatemalan Country Manager. Two tests to measure cultural psychological concepts were held with 151 children (M = 12.26, SD = 2.96) and the volunteer tourists (M = 25.54 years old, SD = 13.07 years). Finally, an ethnographical analysis was made through volunteering at each of the three projects for one month. Findings – All but two volunteer tourists had positive volunteer experiences. The culture clash did not influence the positive experience of each other, but neither did value exchange occur. Research limitations/implications – It is crucial for volunteer tourists to address the needs of the host community, for the volunteer organization to offer projects wherein people really are in need and for researchers, media and non-governmental organization watchers to generate more transparency at the volunteer organizations. Originality/value – This paper focuses on all stakeholders in relation to the volunteering experience. More specifically, it focuses on the cultural differences of stakeholders to examine the relative influence on volunteering. Furthermore, this paper introduces new concepts like the hidden fact and awareness change.

Hedonic experiences at heritage attractions: the visitor’s perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ana Carolina Bender ◽  
Manuela Guerreiro ◽  
Bernardete Dias Sequeira ◽  
Júlio Mendes
Keyword(s):  
Design Methodology ◽  
Theory And Practice ◽  
Structured Interviews ◽  
Content Type ◽  
Heritage Sites ◽  
Exploratory Approach ◽  
Hedonic Experience ◽  
Using Data

Purpose The purpose of this study is to explore the hedonic experience and its formation at heritage attractions. Design/methodology/approach A qualitative and exploratory approach was applied, using data from 21 semi-structured interviews and three in-situ focus groups. Findings Findings highlight that senses, imagery and emotions are stimulated by the physical landscape and by triggers of memorable experiences. Research limitations/implications To further explore this topic, a broader range of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these sites is needed. Originality/value Given the scarcity of research dedicated to the hedonic experience at heritage sites, this study provides a contribution by exploring the visitor’s perspective and points out relevant insights. As the hedonic feelings of pleasure, comfort and related affective responses impact the quality of memorable experiences, relevant implications for theory and practice are discussed.

Associative dimension in World Heritage: an analysis of criterion (vi)

2015 ◽  
Vol 5 (2) ◽  
pp. 115-129 ◽  
Author(s):  
Judith Herrmann ◽  
Christina Cameron
Keyword(s):  
Research Result ◽  
Historical Analysis ◽  
World Heritage ◽  
Content Type ◽  
World Heritage Sites ◽  
Heritage Sites ◽  
Qualitative Approaches ◽  
The World ◽  
Outstanding Universal Value ◽  
Expert Meeting

Purpose – This paper is based on a presentation given at the international World Heritage expert meeting on criterion (vi) held in Warsaw, Poland, in March 2012. Results were updated and adapted to scientific standards. The purpose of this paper is to understand the associative dimension in World Heritage by looking at the evolution and application of criterion (vi). Design/methodology/approach – For this paper, historical and qualitative approaches were combined. An understanding of the evolution of the criterion (vi) wording was gained through historical analysis and the consultation of relevant World Heritage statutory documents. A selected number of criterion (vi) statements were analyzed in qualitative terms. Results were then discussed in relation to the evolution of criterion (vi) wording and the understanding of pertinent World Heritage concepts. Findings – Criterion (vi) holds a special position. It addresses an associative dimension of cultural World Heritage sites. Due to its special character, its wording was subject to several changes. While its wording became ever more flexible, this development has not fostered the inscription of exceptional cases or the equal use of cultural associations. An inconsistent interpretation has also weakened the concept of Outstanding Universal Value. Research limitations/implications – Only inscriptions were taken into consideration. They usually have a World Heritage Committee approved criterion (vi) statement. Limitations to this research result from this restriction. Originality/value – The paper represents a comprehensive study of the application and interpretation of criterion (vi) that combines the understanding of the evolution of the criterion’s wording with the analysis of a large number of World Heritage inscriptions. It is of interest to the World Heritage community and contributes to the World Heritage discourse.

Merging research, conservation and community engagement

2014 ◽  
Vol 4 (2) ◽  
pp. 184-195 ◽  
Author(s):  
Gloria Borona ◽  
Emmanuel Ndiema
Keyword(s):  
Community Engagement ◽  
Community Involvement ◽  
Local Community ◽  
Rock Art ◽  
Conservation Strategy ◽  
Content Type ◽  
Heritage Sites ◽  
Research Programmes ◽  
Research Findings ◽  
Community Projects

Purpose – Archaeological, palaeontological and geological research has been conducted in Kenya for many years. These research efforts have resulted in exceptional depth of understanding of the region's cultural heritage including those with rock art. Unfortunately, very few of the research programmes have engaged communities as active participants in conservation and consumers of the research findings. The purpose of this paper is to report how collaboration between the National Museums of Kenya and the Trust of African Rock Art (TARA) is creating a link between research, conserving heritage and community engagement. Design/methodology/approach – An overview of two rock art tourism community projects undertaken by TARA will reveal that engaging communities and disseminating research findings does not only foster preservation of sites but is critical in transforming rock art sites into economic endeavours whose outcomes are providing alternative livelihoods. Findings – Community engagement remains the only viable way of ensuring long-term conservation of heritage sites going forward. Originality/value – TARA is the only organization conducting this kind of work in the African continent. This case study therefore, provides authentic information on local community involvement as a conservation strategy in the African context.

scholarly journals Community perception of heritage values regarding a global monument in Ghana: Implications for sustainable heritage management

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Justice Mensah
Keyword(s):  
Local Community ◽  
Economic Benefits ◽  
Heritage Management ◽  
Local People ◽  
Inclusive Development ◽  
Content Type ◽  
Heritage Sites ◽  
Heritage Site ◽  
The People ◽  
Limited Opportunity

Purpose Scholarly discourses regarding heritage values for sustainable heritage management abound in heritage literature but appear elitist as they tend to exclude the perspectives of the people at the lower echelons of society. The study explored the values ascribed to a global heritage monument by the people living around a global heritage site in Ghana and the implications of their perceptual values for sustainable heritage management. Design/methodology/approach This study used the qualitative design. It was guided by Costin’s heritage values, community attachment theory and values-based approach to heritage management. Data was gathered from the local people living close to the heritage site, and the staff of Museums and Monuments Board at the heritage site. Data were gathered through focus group discussions and in-depth interviews and analysed using the thematic approach and most significant stories. Findings The results revealed that the local people were aware of the economic, aesthetic, historic, symbolic and informational values of the heritage monument but showed little attachment to the monument. The main reasons for the low attachment were the limited opportunity for them to participate in the management of the monument, and the limited opportunity for direct economic benefits from the heritage asset. Research limitations/implications A comprehensive understanding of heritage monument management that reflects the perspectives and values of the local people is imperative. Practical implications United Nations Education, Scientific and Cultural Organisation and Ghana Museums and Monuments Board could consider a more community-inclusive heritage management framework that takes cognizance of local values and perspectives to ensure sustainable heritage management and development. Social implications The values and perspectives of the local community matter in heritage management. The heritage authorities need to engage more with the community people and educate them on the best practices regarding the sustainable management of World Heritage Sites. Originality/value This paper argues that the management of global heritage sites should not be elitist in orientation and character. It should respect the principle of community participation for inclusive development.

scholarly journals The position of Green Space in Improving Beauty and Quality of sustainable Space of City

2015 ◽  
Vol 16 (SE) ◽  
pp. 269-276
Author(s):  
Mina Bakhshi
Keyword(s):  
Urban Space ◽  
Green Space ◽  
Urban Landscape ◽  
Urban Spaces ◽  
Motor Vehicles ◽  
Critical Conditions ◽  
Sustainable City ◽  
Dynamic Relationship ◽  
Environmental Instability

The ever-increasing growth of urbanization, irregular population growth, multiplicity of motor vehicles, extra use of fossil energies, expansion of constructed buildings and separation of cities from the nature, as well as the environmental instability and problems, urban views are changing from valuable ecological areas into disconnected, inefficient areas in a way that every day the nature trace gets weaker and weaker. One of the conditions of making desired urban spaces is to connect urban spaces with the nature. It seems necessary to present some ideas for strengthening this connection and directing the cities towards getting as dynamic as possible. The methods compatible with nature include green roof, green walls and green corridors designs which make a kind of dynamic relationship between cold, spiritless urban frameworks and natural frames. They are of great importance in prompting urban space quality not only as an aesthetic element but also as a vital one in air pollution critical conditions. On the other hand, the importance of green space as one of the dimensions of urban landscape is in a degree that it improves the quality and beauty of sustainable city. Therefore, the green space can be considered as one of the significant areas in the quality of urban spaces. The main aim of the present study is improving the quality and aesthetic of urban space and sustainable city through green space. This has a great help in achieving applied principles in the sustainable city landscape design. The methodology is descriptive-analytical utilizing library search, sources books, and textbooks reviewing.

scholarly journals Formation of clusters in cultural heritage – strategies for optimizing resources in museums

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Héctor Moreno - Mendoza ◽  
Agustín Santana - Talavera ◽  
José Molina - González
Keyword(s):  
Cultural Heritage ◽  
Statistical Significance ◽  
Management Strategies ◽  
Cultural Development ◽  
Point Of View ◽  
Content Type ◽  
Homogeneous Groups ◽  
Heritage Sites ◽  
Tourism Product ◽  
New Ideas

PurposeThe purpose of this study is to affirm that it is possible to segment visitors of cultural heritage into homogeneous groups according to a series of characteristics to detect the variables that have statistical significance to identify visitor clusters.Design/methodology/approachFour case studies were selected, where a total of 500 questionnaires were made to visitors. The authors proceeded with cluster analysis using SPSS software to differentiate visitor segments. Four groups of visitors were first identified and which have subsequently been reduced to three, according to several factors.FindingsThe main contributions of this paper are: (1) the segment to which each one of the determinants of the cultural tourism product is dedicated; (2) the variable object of the analysis, i.e. the formation of visitor segments; and (3) the inclusion of less studied variables such as type of accommodation contracted, treatment offered in the museums or entrance price.Research limitations/implicationsThe analysis has been developed in different museums, with different management models, in a specific place. However, the results are generalizable to other places and to other institutions that manage cultural heritage. The implications are management strategies for a sustainable cultural development in institutions of tourism and heritage.Practical implicationsFrom a practical point of view, the results are useful for cultural managers, travel agencies, tour operators, tourism companies or political offices, among others, because they generate new ideas and strategies focused on maximizing the use of the resources of cultural institutions.Social implicationsFor both local and non-local agents, the knowledge of the factors that make up the groups of visitors in the heritage sites represents a strategy in aspects of marketing, promotion and distribution, thus generating capacities for the different intermediaries, and the possibility of negotiating lower prices with better benefits. It is also possible to create new products destined for other publics.Originality/valueThe study is original because this has not been published.

Influence of the perceived benefit of a social network-based sales promotion on the perceived quality of a heritage complex

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Esmeralda Crespo-Almendros ◽  
M. Belén Prados-Peña ◽  
Lucia Porcu ◽  
Juan Miguel Alcántara-Pilar
Keyword(s):  
Social Network ◽  
Perceived Quality ◽  
Sales Promotion ◽  
Sales Promotions ◽  
Content Type ◽  
Heritage Sites ◽  
Negative Effect ◽  
Quasi Experimental ◽  
The Impact

Purpose This study seeks to analyze the influence of the consumer's perceived benefits deriving from two different promotional incentives offered via social media on the perceived quality of the heritage complex.Design/methodology/approach A quasi-experimental study was carried out among online users, implementing two different promotional stimuli. Facebook was selected as the social network through which the promotional incentives were offered in the experiment. The sample was obtained via a panel of Internet users provided by Sondea Internet SL.Findings The results showed that the benefits perceived by the tourists will depend on the sales promotion type offered. On the one hand, free VIP pass was found to be mostly related to hedonic benefits that positively affect perceived quality. On the other hand, 2 × 1 offer would be perceived as a utilitarian benefit and is likely to exert a fairly negative effect on perceived quality.Practical implications Tourism managers and practitioners are encouraged to analyze the characteristics of certain types of sales promotions, as each promotional incentive bears different values and associated benefits. The findings of this study suggest managers and practitioners to implement non-monetary promotions to enhance brand equity and perceived quality. Thus, it is paramount for the managers of cultural institutions and heritage sites to trust in sales promotions which can be very helpful if they are designed carefully.Originality/value This study pioneers the analysis of the impact of the benefits associated with different typologies of sales promotions on social networks on the perceived quality of a heritage site.

Digital sustainability: how information and communication technologies (ICTs) support sustainable development goals (SDGs) assessment in municipalities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daielly Melina Nassif Mantovani Ribeiro ◽  
Flavio Hourneaux Junior ◽  
Cristiana Lara Lara Cunha ◽  
Patricia Taeko Taeko Kaetsu ◽  
Patricia Fernanda Dionizio-Leite ◽  
...  
Keyword(s):  
Sustainable Development ◽  
Information And Communication Technologies ◽  
Public Management ◽  
Sustainable Development Goals ◽  
Grey Literature ◽  
Communication Technologies ◽  
Sustainable City ◽  
Content Type ◽  
Information And Communication ◽  
Development Goals

Purpose This paper aims to discuss the role of information and communication technologies (ICTs) in the effective assessment of the sustainable development goals (SDGs) related to smart and sustainable city initiatives. Design/methodology/approach The study is based on a systematic review of the literature within the Web of Science and Scopus databases, comprising the studies about ICTs related to smart and sustainable city initiatives and sustainable assessment. Findings The main results point out that there are several different ways of assessing SDGs performance related to ICTs use in smart and sustainable city initiatives. However, the effectiveness of these assessments can be questioned. The intensive use of technology understood as the core of smart and sustainable cities does not imply an improvement in sustainability unless these technologies are strategically addressed to underpin those objectives. Moreover, not all SDGs have considered the use of ICTs in their targets. Research limitations/implications The scope of the study is limited to “how” the information is used and managed, rather than analysing the sustainable performance itself. As a limitation, the findings and conclusions do not consider other sources of studies, such as grey literature. Practical implications This study suggests some requirements for providing better and more reliable sustainable assessment, making smart and sustainable city initiatives more correlated with the SDGs. Social implications By acknowledging the difficulties associated with SDGs assessment, concerning the municipal level, the study offers valuable insights into the effectiveness of public policies and public management. Besides, the findings shed some light on if and how the use of ICTs can effectively enhance sustainable development issues. Originality/value This study offers valuable contributions to the literature by providing a collection of insights regarding how the ICTs may genuinely lead to a sound assessment of sustainable development, especially regarding the SDGs.

Let the buyer beware: how network structure can enable (and prevent) supply chain fraud

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Scott DuHadway ◽  
Carlos Mena ◽  
Lisa Marie Ellram
Keyword(s):  
Supply Chain ◽  
Network Structure ◽  
Structural Characteristics ◽  
Case Study Research ◽  
Structural Holes ◽  
Content Type ◽  
New Concepts ◽  
Bridge Collapse ◽  
Multiple Case

PurposeSupply chain fraud is a significant global concern for firms, consumers and governments. Evidence of major fraud events suggests the role of supply chain structures in enabling and facilitating fraud, as they often involve several parties in complicated networks designed to obfuscate the fraud. This paper identifies how the structural characteristics of supply chains can play an important role in enabling, facilitating and preventing fraud.Design/methodology/approachThe research follows a theory elaboration approach. The authors build on structural holes theory in conjunction with a multiple case study research design to identify new concepts and develop propositions regarding the role of network structure on supply chain fraud.FindingsThis research shows how structural holes in a supply chain can create advantages for unscrupulous firms, a role we call tertius fraudans, or the cheating third. This situation is exacerbated by structural ignorance, which refers to the lack of knowledge about structural connections in the network. Both structural holes and structural ignorance can create information gaps that facilitate fraud, and the authors propose solutions to detect and prevent this kind of fraud.Originality/valueThis paper extends structural holes theory into the domain of fraud. Novel concepts including tertius fraudans, structural ignorance and bridge collapse are offered, alongside a series of propositions that can help understand and manage structural supply chain fraud.

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