Revisiting Leadership Communication: A Need for Conversation

2021 ◽  
pp. 097215092110619
Author(s):  
Irfan A Rizvi ◽  
Sapna Popli

Effective communication is critical for leaders to influence and create an impact within and outside organizations. Despite this, questions are raised regarding the efficacy & effectiveness of organizational leaders in conducting meaningful communication & conversations with their teams. Often, organizations are unsure of the specific leadership communication attributes and their outcomes at the individual, team and organizational levels. The primary objective of this study is to evaluate the impact of leaders’ communication on the feelings and thoughts of subordinates and to identify attributes for a possible measure of ‘effective leadership communication’. On the basis of ‘communicative leadership’ theorization by Johansson et al. (2014) , primary data was collected from employees’ across organizations. The study reveals gaps in the leader’s communication competence and suggests a need for more meaningful conversation with subordinates. The study proposes a tool for leadership communication assessment comprising two factors: transforming thoughts and transforming individuals.

2017 ◽  
Vol 30 (6) ◽  
pp. 872-887 ◽  
Author(s):  
Hongli Wang

Purpose Creativity itself does not necessarily lead to idea implementation. The purpose of this paper is to deeply understand the impact of the individual culture value orientation on employees’ motivation on whether they want to push creative ideas into implementation. Design/methodology/approach In this study, drawing on socially desirable responding (SDR) theory, the author reasons that individual value on power distance and superficial harmony and that these two factors interact to influence employees transform their creativity into implementation. The author argues that prevalence of the failure where creativity cannot be transformed into implementation results from the lack of understanding for two elusive individual culture value orientations: individual superficial harmony orientations (ISHO) and individual power distance orientations (IPDO). Data from 66 middle managers and 301 members of five high-tech firms provide a considerable support for the hypothesized model. Findings The results showed that individuals were able to improve the possibility of putting their creative ideas into practice when they are both lower in IPDO and ISHO. Originality/value Such findings help the author to understand how individual cultural value orientation complements each other to generate joint impact on the relationship between their creative ideas to idea implementation.


2018 ◽  
Vol 3 (2) ◽  
pp. 61 ◽  
Author(s):  
Lauren Jodi Van Scoy ◽  
Whittney Darnell ◽  
Tara Watterson ◽  
Vernon M Chinchilli ◽  
Emily J Wasserman ◽  
...  

Objectives: Small group learning is a well-established medical education strategy for cultivating essential communication skills. Yet, how best to measure communication quality in these groups remains understudied. This study aimed to adapt a communication assessment to medical education small group settings. Methods: This was an observational study of Preclinical Medical Humanities group discussions. Audio-recordings of 12 sessions (3 groups; n=22 students and 3 facilitators) were analyzed using Communication Quality Analysis. Three coders assessed communication quality by assigning numeric scores based on how well participants accomplished communication goals within five domains: content, engagement, relationship, emotion and identity. Coder reliability was assessed using intra-class correlations. Variance components were assessed using a generalized linear model.Results: High inter-rater reliability was established for each of five communication quality domains (ICC range 0.875 to 0.98). Variability in content, emotion, and engagement domains was primarily driven by the individual subjects (nested within the three communication groups)–accounting for 49%, 57% and 78% of the variability respectively; relational and identity domain score variability was accounted for by duration of class (accounting for 66% and 47% of the variability, respectively). Considerable variability was observed between participants, suggesting that the assessment is sensitive enough to detect nuanced differences between participants.Conclusions: Our study shows that CQA is reliable when adapted to medical education small groups.With further refinement, CQA provides an important measure that could be used in medical education to evaluate the impact of novel curricular activities or varied facilitation techniques on communication quality and other educational outcomes.


2019 ◽  
Vol 61 (6) ◽  
pp. 718-736
Author(s):  
Swagatika Sahoo ◽  
Rajeev Kumar Panda

Purpose The purpose of this paper is to empirically investigate the impact of the contextual antecedents on the individual entrepreneurial orientation (IEO) of university graduates, which, in turn, affects their entrepreneurial intentions (EIs). Design/methodology/approach Primary data were collected in the form of 510 valid responses from engineering students across two technical universities in India, through a structured questionnaire consisting of scales adapted from the extant literature, and the data were empirically validated in this study. The reliability and validity measures of the constructs were validated through the confirmatory factor analysis, and the proposed hypotheses were validated using structural equation modelling. Findings The results of this empirical analysis validate that the contextual antecedents have a significant positive impact on students’ entrepreneurial orientation (EO), which, in turn, has a significant positive influence on EIs. Research limitations/implications This analysis depicts the significance of EO as a perceptual driver at the individual level and substantiates that the availability of resources such as startup capital, access to business information, social networks and supportive university context significantly affects the decision-making process of an individual to venture into an otherwise uncertain occupation of entrepreneurship. Practical implications The study has the likely potential to help university administrators and policymakers to allocate resources, develop strategies and provide effective entrepreneurial learning in entrepreneurship-oriented courses aimed at honing entrepreneurial skills and self-confidence of the university students. This holistic model can be used as a tool for resource planning and prioritising in order to provide the desired contextual support essential for fostering the IEO of the university students towards adopting entrepreneurial career, thereby assisting them to achieve their career goals and the broader objective of nation-building. Originality/value This study adopts an innovative approach to empirically validate the EO construct at the individual level, which has been studied at the organisation (firm) level till today. This research explores the relevant contextual antecedents and analyses their impact on IEO as well as the explanatory capacity of IEO to explain students’ EIs in the contextual backdrop of universities in a fast transitioning economy like India.


1977 ◽  
Vol 1 (3) ◽  
pp. 283-293 ◽  
Author(s):  
Joseph Veroff

The author presents a new taxonomy of six achievement motivation types, with the categories based on an interaction between two factors: (a) whether the individual emphasizes the process of achieving or the impact of the accomplishment itself; and (b) whether the person derives his standards of excellence from within himself, from some social reference, or from an impersonal task demand. The hypothesis is proposed that females in American society have been taught to emphasize the process of their achievement strivings and males the impact of their achievement attempts. Empirical evidence is given to support this hypothesis and to elucidate the six types of achievement motivation.


2017 ◽  
Vol 21 (02) ◽  
pp. 1750014 ◽  
Author(s):  
SONJA CHRISTINA SPERBER

Innovation is an ever-increasing focus for modern organizations; yet research studies on organizational culture have tended to neglect this aspect. This paper specifies the key factors characterising a company's innovation culture and examines the top managers' executed impact as organizational leaders from the individual perspective on implementing and fostering it in their respective organizations. Based on a conceptual framework, the empirically identified key factors of the (1) formal embedment, (2) climate, (3) incentives and reward allocation, (4) integration into decision process, (5) cross-hierarchical communication and (6) communication style are presented. Within the empirical study, 37 top managers of 21 leading companies in the industries of “fashion and accessories” and “watch and jewelry” were interviewed. The results indicate that the impact of top managers lag behind their potential to advance innovativeness through innovation culture, and the detected deficit represents scope for improvement. The paper concludes by highlighting the implications of the study and its limitations.


Author(s):  
Tessla Arakal ◽  
Dr.Sebastian Rupert Mampilly

Trust is the degree of confidence the individual partners have in the reliability and integrity of each other and lack of it can undermine almost any other developmental effort .In today’s world of uncertainty , interpersonal trust is an imperative concept which has to be probed inorder to reap its benefits. Interpersonal trust implicitly means that the probability that one party will perform an action that is beneficial or atleast not detrimental to us is high enough for us to consider engaging in some form of cooperation with the party. Trust is both the specific expectation that another’s action will be beneficial rather than detrimental and the generalized ability to take for granted, to take under trust, a vast array of features of the social order. The second concept discussed in this paper is group cohesion. Group cohesion refers to the member’s attraction to the group. It is the total field of forces which act on members to remain in the group and my research on the concept illuminate this verity. This study is based on primary data collected from 172 scientists working in a nationalized Research and Development organization in central Kerala .The survey conducted during the last quarter of 2015, is expected to enlighten the linkage between interpersonal trust as the predictor and group cohesion as the outcome. The realistic and the pragmatic findings outlined in this paper can be guidelines to harness, employee’s trust in turn strengthening the group leading to better response, energy and enterprise.


2019 ◽  
Vol 8 (3) ◽  
pp. 8297-8301

Behavioural Finance has gained a lot more importance in recent era. In the fast moving world where the standard finance fails to explain the irrational behavior of the investors, behavioural finance tries to identify the cause for such behavior which otherwise called as behavioural anomalies. The purpose of this research paper is to identify such anomalies and also to examine whether the behavioural biases has any influence in the investment decision making by the retail investors. This paper also put an emphasis to find out which among the different biases has the most and least influence on the individual investment decision making process. This study has used primary data for knowing the impact of factors such as gender, age, occupation, income, sector preference, and instruments preferred for investments, source of information, intention behind investment and consideration before investment. Descriptive analysis has been done to check the impact of these factors along with correlation and other. The sampling technique used here is non-probabilistic convenience sampling. The data has been collected through structured questionnaire based on five point Likert scale from the retail investors of Bhubaneswar region. This research shall interest the company, policy makers and the issuers of securities about the interest and preferences of individuals before issuing securities in the market.


Author(s):  
Olanrewaju AbdulLateef ◽  
Xi Xuan Law ◽  
Christoper Preece Nigel

The impact of construction related accidents to the individual, the construction sector and the economy is huge. In Malaysia about 6000 workers’ related accidents are reported annually. Scaffold accidents are one of the major causes of injury and death on Malaysian construction sites. This research investigated the scaffolding accidents during maintenance work in the Malaysian construction industry. This study provides answers to two questions: 1) what are the causes of scaffolding accidents during maintenance work? and 2) what are the possible measures to reduce scaffolding accidents during maintenance work? Primary data were collected through survey interview techniques involving 10 maintenance construction stakeholders. The research revealed that the scaffold accidents that occurred during maintenance works are due to lack of a fall protection system, lack of proper baseplate, user behavior, lack of proper guardrail and weather conditions. To reduce scaffolding accidents during maintenance works adequate poor cross bracing, safety netting, jack base, pin lock and adequate inspection of the scaffolding during operations are required. Implicit in the findings of this research is that scaffold accidents are due to behavioral issues of the sites operative and contractors’ organizations as whole. The findings provide feedback and feed for-ward information and knowledge to construction site operatives.


2021 ◽  
pp. 227868212110017
Author(s):  
Farha Naz Khan ◽  
Neeraj Sehrawat ◽  
Sumanjeet Singh

Gender sensitivity aids as a probable solution for facilitating female talent in an organization. This study measures gender sensitivity by applying multilevel modeling in hotel industry with a twofold objective: to identify explanatory predictors at the organizational level as well as to check whether insensitivity is the result of inherent bias in the industry at the individual level. Primary data were obtained from 355 employees and 10 HR (human resource) managers of both five and four-star hotels of Udaipur, India. Since 19.132% of the variation in gender sensitivity lies among the hotels and variation at the individual level is 8.731%, the data is analyzed through hierarchical linear modeling. Perceived gender bias (PGB) and human resource policies and practices (HRP) were found to be both significant and enough to explain variation in gender sensitivity among hotels. Also, an inverse and significant relationship between perceived gender bias (PGB) and perceived gender sensitivity (PGS) and a positive and significant relationship between PGS and HRP were identified.


The radical and rapid customer shift from Bricks-and-Mortar retail to e-Tail (electronic retail) in the e-commerce landscape demands the enterprise to relook their business model by adding innovative strategy to survive in the highly competitive and digitally driven marketplace. To succeed in today’s business world i.e., e-business world, the e-tailers must focus on leveraging the right digital technologies for enhancing the e-customer shopping experience. In order to provide a better customer shopping experience, e-tailers need to seamlessly enable customers to quickly and easily locate their desired products/services both online and in-store. Retail industry is one of the few top segments that is projected to reap the benefits of today’s digital transformation waves. In recent years, a number of fundamental changes have occurred in the corporate world which have caused the emergence of Customer Experience Management as both a strategic field and a rapid-growing enterprise, complete with a wide array of tools and solution sets. This study aims to reveal the challenges experienced by Singapore customers during online shopping and identify the ways to overcome the customer challenges in online shopping which create the opportunities for web store owners. Given the importance of the data for this research, quantitative data has been collected though primary data source. The individual email of Singapore online shoppers has been collected and validated using the “Atomic Email Studio” Software. A structured questionnaire has been sent using Google forms. 164 samples were collected and considered for research. To attain the given objectives, the statistical tools such as Measure of Central Tendency, Standard Deviation, Analysis of Variance (ANOVA), Levey-Jennings Control, Correlation and Multiple Regression have been used. NCSS Version 10.0.5 software has been used in this research to execute the statistical and graphical tests. Customer Perceived Value (CPV), which is modern industry accepted measure of the Customer Experience, derived from customer responses to the questionnaire. The results highlights that there is a significant relationship between e-tail factors and Customer Experience


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