EXPRESS: Not All Wrongdoers Are Equal in the Public Eye: A Moderated Mediation Model of Country Stereotypes, Condemning Emotions, and Retaliatory Intent in Corporate Crises

2020 ◽  
pp. 1069031X2098380
Author(s):  
Camilla Barbarossa ◽  
Timo Mandler
Keyword(s):  
Experimental Studies ◽  
Corporate Value ◽  
Mediation Model ◽  
Prior Beliefs ◽  
The Public ◽  
Moderated Mediation Model ◽  
Corporate Ability ◽  
Psychological Mechanism ◽  
Corporate Crises ◽  
Value Crisis

Corporate crises generate condemning emotions and retaliatory intent toward wrongdoing companies. However, not all wrongdoers are equal in the public eye. Consumers’ prior beliefs about a company’s country-of-origin may bias these responses. In three experimental studies (combined N = 1,008), the authors (1) establish that country stereotypes of warmth – but not of competence – can buffer condemning emotions and retaliatory intent toward a wrongdoing company. They further (2) reveal the psychological mechanism of greed attributions that underlies this bias and (3) identify the type of crisis as a crucial contingency factor that facilitates (corporate ability crisis) or suppresses (corporate value crisis) the buffering effect of country warmth.

Emotional intelligence as an antidote to the negative implications of perceived managerial supplication: a sectorial comparison

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Galit Meisler
Keyword(s):  
Emotional Intelligence ◽  
Public Sector ◽  
Aggressive Behavior ◽  
Political Behavior ◽  
Turnover Intentions ◽  
Mediation Model ◽  
Public Servants ◽  
Content Type ◽  
The Public ◽  
Moderated Mediation Model

PurposeThis study investigated whether managers' nonaggressive political behavior can result in negative emotional and attitudinal outcomes such as aggressive behavior and the role of emotional intelligence (EI) in this context. The authors explored a moderated mediation model in which perceived managerial supplication elicited hostility that increased turnover intentions and the emotional abilities included in EI acted as antidotes to these outcomes.Design/methodology/approachThe authors tested the moderated mediation model using two large samples, one from the public sector and the other from the private sector, providing a cross-sectorial comparison. The authors collected the data for this study in three waves.FindingsThe authors’ findings revealed that the model fit the public sector alone. Moreover, others' emotion appraisal was the only aspect of EI that moderated the hostility and turnover intentions of public servants.Practical implicationsInterventions aimed at increasing the EI level of public servants can be a powerful tool for reducing their hostility and turnover intentions. However, these interventions must focus on all four aspects of EI , particularly others' emotion appraisal.Originality/valueManagers' nonaggressive political behavior can result in negative emotional and attitudinal outcomes such as aggressive behavior. However, EI reduces these negative outcomes among public servants.

Influence of Social Networks in the Decision to Vote

2015 ◽  
Vol 6 (4) ◽  
pp. 15-34 ◽  
Author(s):  
Daniel Barredo Ibáñez ◽  
Carlos Arcila Calderón ◽  
Jesús Arroyave ◽  
Roxana Silva
Keyword(s):  
Social Networks ◽  
New Media ◽  
Positive Influence ◽  
Mediation Process ◽  
Mediation Model ◽  
Validity And Reliability ◽  
The Public ◽  
Moderated Mediation Model ◽  
Search For Information ◽  
The Relationship

The popularization of the Internet and the adoption of social media have brought major changes in the way of doing politics and managing the public arena. There is extensive scientific literature confirming the relationship between the use of new media and electoral political participation (Willnat et al, 2013; Lee and Shin, 2014; Ceron et al, 2014.). The aim of this study is to determine the mechanism by which using social networks influences the decision to vote. Ecuadorian citizens (n= 3,535) took part in an exploratory survey during the first half of 2013. The authors tested the measures and scales included in the questionnaire for validity and reliability; and they used a moderated mediation model (Hayes, 2013) based on regression. Results show that positive influence of using social networks on the decision to vote is not given directly, but rather through the search for information and need for political deliberation. In this mediation process, the indirect effect is in turn negatively moderated by age (the effect is stronger in young people). It is argued that despite the influence that networks may have on the behavior of voters, traditional factors related to the search for political information in more conventional means (e.g. radio or TV) seem to have a more significant effect. The authors explain both theoretical and practical implications. Finally, they address the study's limitations regarding the representativeness of the sample and suggest testing the model in other political and cultural contexts.

Response Interference as a Mechanism Underlying Implicit Measures

2008 ◽  
Vol 24 (4) ◽  
pp. 218-225 ◽  
Author(s):  
Bertram Gawronski ◽  
Roland Deutsch ◽  
Etienne P. LeBel ◽  
Kurt R. Peters
Keyword(s):  
Task Performance ◽  
Psychological Research ◽  
Implicit Measures ◽  
Mediation Model ◽  
Response Interference ◽  
Relevant Evidence ◽  
Moderated Mediation Model ◽  
Stimulus Features ◽  
Underlying Mechanisms

Over the last decade, implicit measures of mental associations (e.g., Implicit Association Test, sequential priming) have become increasingly popular in many areas of psychological research. Even though successful applications provide preliminary support for the validity of these measures, their underlying mechanisms are still controversial. The present article addresses the role of a particular mechanism that is hypothesized to mediate the influence of activated associations on task performance in many implicit measures: response interference (RI). Based on a review of relevant evidence, we argue that RI effects in implicit measures depend on participants’ attention to association-relevant stimulus features, which in turn can influence the reliability and the construct validity of these measures. Drawing on a moderated-mediation model (MMM) of task performance in RI paradigms, we provide several suggestions on how to address these problems in research using implicit measures.

Employee Strengths Use and Thriving at Work

2020 ◽  
Vol 19 (4) ◽  
pp. 197-205
Author(s):  
He Ding ◽  
Xixi Chu
Keyword(s):  
Self Efficacy ◽  
Mediation Model ◽  
Model Data ◽  
Strengths Use ◽  
Moderated Mediation Model ◽  
Indirect Relationship ◽  
Relationship Of ◽  
The Relationship ◽  
Humble Leadership ◽  
Thriving At Work

Abstract. This study aimed to investigate the relationship of employee strengths use with thriving at work by proposing a moderated mediation model. Data were collected at two time points, spaced by a 2-week interval. A total of 260 medical staff completed strengths use, perceived humble leadership, self-efficacy, and thriving scales. The results of path analysis showed that strengths use is positively related to thriving, and self-efficacy mediates the relationship of strengths use with thriving. In addition, this study also found perceived humble leadership to positively moderate the direct relationship of strengths use with self-efficacy and the indirect relationship of strengths use with thriving via self-efficacy. This study contributes to a better understanding of how and when strengths use affects thriving.

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