scholarly journals Mapping information systems maturity: the case of the portuguese hospitality industry

2021 ◽  
Vol 17 (4) ◽  
pp. 7-21
Author(s):  
Gustavo Sá ◽  
◽  
Nuno António ◽  

Hospitality is a highly competitive market that struggles to improve its performance. The use of technology is a critical factor for more efficient performance. To understand decision-makers' perception of information systems' influence and importance in their organisations, we conduct a case study in Portugal. The objective was to assess information systems' maturity level of independent hotels and small hotel chains, mapping the level to the hotel's characteristics. In addition, this study explores the types of systems used and hoteliers' main factors, drivers, and limitations to invest in information systems' maturity. We examined 86 companies, representing a total of 195 hotels. The analysis design was done following the Network Exploitation Capability (NEC) model. We found that, generally, hoteliers consider that their companies take more advantage of technology and information systems than they really do. These findings emphasise the importance of the use of technology in hospitality performance and the lack of knowledge that hoteliers have on the subject.

2017 ◽  
Vol 7 (3) ◽  
pp. 103
Author(s):  
Fatma Sasmaz Oren

This research aims to determine the technologies that pre-service science teachers prefer to use in micro teaching presentations performed for improving their teaching skills and to determine the purposes of using these technologies. For this purpose, the case study model was used in the research. The research was made with some 48 pre-service science teachers. In the research, data was collected from the presentation files the pre-service science teachers had prepared with respect to the microteaching applications, from the instructor’s observation notes on their presentations, from the view form and from the semi-structured interviews. According to the findings obtained from the research, the pre-service science teachers used computers, projection apparatuses, overhead projectors, videos, animations, simulations and microscopes the most in the microteaching applications. The pre-service science teacher’s expressed that they used technology primarily for reasons such as enhancing the comprehensibility of the subject, concretizing abstract subjects, ensuring visuality and saving time. Considering these results, some recommendations were made regarding the use of technology in science courses.


1997 ◽  
Vol 20 (3) ◽  
pp. 68 ◽  
Author(s):  
Rohan Jayasuriya

The rapid increase in investments for computerised systems is a major concern for all health organisations. Questions about these investments arise as information technologyis only one of the areas that are competing for a finite amount of resources. There is also some concern that some of the failures of information technology would have been detected if proper evaluation of information systems were conducted. The state of the art of evaluating information systems shows changes from a very positivist approach tomore comprehensive approaches that would incorporate multiple methods. This paperpresents an assessment of the techniques and methods for information systems evaluation, followed by an application to a case study in community health to illustrate the value of the contextualist approach to evaluation. The paper argues for the use of longitudinal, contextualist approaches to information systems evaluation if decision-makers seek to improve the situation of information systems in the health industry.


Author(s):  
Omar Mendoza-González ◽  
Mónica Amador-García ◽  
Yurivia Torres-Meraz ◽  
Fabiola García-Padrón

In this paper results of a quantitative and qualitative study are shown to identify interest and acceptance level of Big Data in university students. The creation of a learning program is proposed that will allow students to obtain the necessary knowledge to form a solid foundation regarding Big Data, as well as the necessary tools to start working with this technology. A survey has been carried out of students who study the Educational Programs of Computer Engineering and Engineering in Computer Systems at ITSRV, the results show that 41% of the respondent’s report having zero knowledge of Big Data, 51.28% mention that it is important to learn about the subject by development professional and the most suitable way, according to the answers, is through a workshop or a certification. Of the eight most used Big Data tools, Hadoop and Spark were the ones identified by the respondents, due to this, and the literature reviewed, it is important that spaces and Big Data learning programs are generated in higher level institutions that allow Students obtain the necessary basic knowledge and identify applications of Big Data in the professional and job context.


Author(s):  
Stephanus Eko Wahyudi ◽  
Kartika Gianina Tileng

This research aimed to find the system features for remote, synchronous, and asynchronous communication and collaboration among the students. The research design was through an exploratory case study. The data collection method was in-depth interview with experienced supervisors and the subject coordinators. The result of the research is the necessary features to be included in the updated version of the information systems. The various coaching and mentoring features can support subject coordinators, supervisors, and students and allow them to complete the subject on time and in accordance with the standards


Information ◽  
2020 ◽  
Vol 11 (9) ◽  
pp. 427
Author(s):  
Veronica Telino ◽  
Ricardo Massa ◽  
Ioná Mota ◽  
Alexsandro Gomes ◽  
Fernando Moreira

Information Technologies represent a primary instrument in all types of organizations. However, their use is not always well planned in the public sector. The research proposes a methodology to build a realistic action plan that improves the use of information technology and its governance in public organizations. We conduct a case study using semi-structured interviews to investigate the different views of 8 decision-makers regarding the use of IT and its governance. The findings were analyzed systematically and synthesized into a set of perspectives on the subject. An interference matrix reveals how each view interferes and receives positive and/or negative interference from the others. Based on the matrix, the methodology applies criteria to prioritize the perspectives with the highest potential to improve the use of IT and its governance. The final product of the methodology is an action plan aligned with the vision of the institution’s decision-makers. The plan requires little effort to improve the use of IT and its governance. Seventeen views related to the use of IT and its governance emerged from the interviews. Four views that do not cause or receive harmful interference from other perspectives were selected to guide the plan elaboration. The methodology proved to be efficient for creating an action plan adapted to the institutional reality. According to the managers, the action plan represents with high precision the most urgent needs of the organization, respecting its work capacity and available resources for a project to improve the use of IT and its governance.


Author(s):  
Faîçal Felhi ◽  
Jalel Akaichi

Real time impact in many applications is the subject of a recent field of studies in information systems. Web services are a solution for the integration of distributed information systems that are autonomous, heterogeneous and auto adaptable to the context. This impact can resolve many problems in different systems based on Service Oriented Architecture (SOA) and web services. In this paper, the authors are interested in defining an approach to provide the different needs of self-adaptability of SOA to the context based on workflow, define the real time goal in their approach and show the feasibility and performance evaluation of their approach in an ambulance trajectory case study.


Author(s):  
Andrea Reupert ◽  
Darryl Maybery

Research on higher education distance education tends to focus on the technical aspects of distance teaching, with little focus on the personal components of teaching and learning. In this chapter, students are interviewed to identify whether they want a personal presence from their lecturers and if so, what this presence might look like in distance education. Conversely, lecturers are interviewed to determine what they personally bring of themselves when teaching in distance mode. Results indicate that many, but not all, distance students want their lecturers to be passionate about their subject, form relationships and be open and available. However, there were some students, albeit a minority, who wanted to focus solely on the subject. Other students were clear that even though they valued lecturers’ personal revelations, these needed to be directly related to subject materials. Similarly, distance lecturers suggest that while they do reveal aspects of their personality there are also boundaries as to how much they ‘give’ of themselves. A case study is presented that extends this discussion and provides one approach, through the use of technology, for taking the ‘distance’ out of distance teaching.


2018 ◽  
Vol 45 (10) ◽  
pp. 866-877 ◽  
Author(s):  
Conrad Boton ◽  
Daniel Forgues ◽  
Gilles Halin

Universities are facing many challenges to their efforts to introduce building information modeling (BIM) in engineering education. Many research efforts have been dedicated to the subject and addressed some specific aspects of the issue. Thus, there is no comprehensive framework to provide decision-makers with practical and neutral guidelines. The framework proposed in this paper identifies the main challenges to address. A case study from a Canadian engineering school is used to evaluate and to validate the proposed framework, and to illustrate the challenges. The strategy of integrating BIM in engineering education should be based on the specific skills the students are expected to acquire. It is then possible to define the appropriate teaching approaches. An effective implementation strategy should be gradual to progressively raise community awareness, learn from mistakes, and identify best practices. A particular emphasis should be placed on the needs of the local industry.


2002 ◽  
Vol 41 (01) ◽  
pp. 76-80 ◽  
Author(s):  
T. Timpka ◽  
V. Vimarlund

Summary Objectives: The aim of this paper is to build a theoretical framework for analysis of when decision-makers should use end-user participation as a form of insurance for unforeseen consequences of implementing information systems in healthcare organizations. Method: Data were collected in a case study of an information system development project in a small clinical setting. During the initial phase, the future end-users of the system were allowed to actively influence the system design and test every new tool that was considered for implementation. Results: The results of the case study suggest that when time and effort are invested in allowing health-care staff to participate in information system development processes, the benefits can well exceed the costs throughout the life cycle of the project. Risk-averse decision-makers fearing negative secondary consequences of a HIS, with regard to clinical work flow, will always adopt measures to prevent future failures, if they can find a possibility of shifting these risks. Therefore, they calculate the present discounted value of the effects accrued over time to the unit and predict the amount of resources they are willing to pay to acquire an insurance (such as design participation) that will protect the organization from future losses. Conclusions: End-user participation in the design process can be the key positive influence on the quality of the service and, thereby, organizational effectiveness. Investments in broad design participation can, consequently, be a productive activity that transforms potential current income into future benefits.


1986 ◽  
Vol 12 (6) ◽  
pp. 319-331 ◽  
Author(s):  
Simon Bell

Aimed primarily at academics working in the field of development studies. First, it is intended to give an overview of the major issues involved in the diffusion of information to less developed countnes (LDCs), and a review of the types of organization that operate in the field, their accessibility and specializations. It is hoped that this presentation will encour age academics to become interested in the value and power of information as a thing in itself, and correspondingly to dedi cate greater efforts to making use of, and furthenng the cause of those information services which are appropriate and cost effective Second, the paper is an attempt to pull together the various aspects of the subject of 'information for LDCs', encouraging librarians and information specialists to consider issues other than those concerned mainly with technical access to facilities, (e.g. the political control of information, the 'privatization of information' and appropriate information systems for local populations, etc.). Generally, recent literature (1978-84) is used throughout This is partly in order to demonstrate the latest thinking on the subject, but also due to the relative sparseness of earlier matenal which is still relevant.


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