scholarly journals Technological perspectives of a balanced scorecard for business incubators: Evidence from South Africa

2021 ◽  
Vol 19 (4) ◽  
pp. 40-47
Author(s):  
Thobekani Lose ◽  
Sebenzile Khuzwayo
Keyword(s):  
South Africa ◽  
Thematic Analysis ◽  
Balanced Scorecard ◽  
Collection Management ◽  
Business Incubators ◽  
The Balanced Scorecard ◽  
Technological Adoption ◽  
Technological Tools ◽  
The Government ◽  
Start Ups

This study was deemed relevant in the current epoch given the need for rebuilding enterprises that were devastated by the Covid-19 pandemic. To ensure economic restoration, particular interest in small business start-ups and incubators has become especially important. In addition, measurements for effectiveness are critical since, without them, progress cannot be ascertained. The aim of this study was to assess the balanced scorecard and its applicability to business incubators in the context of the present technological explosion. Specifically, the study assessed the technological dimension of the balanced scorecard with the particular intention of establishing how technological tools affect the balanced scorecard. The study was based on phenomenological interviews to provide data that were relevant to the study objectives. A thematic analysis of the data collected supported literature perspectives that technological tools and platforms such as social media, robotics, expert systems, online as well as web platforms strengthen and improve the measurement of both financial and non-financial criteria for measurement on the balanced scorecard. Technological tools were found to improve data collection, management, and analytics thereby improving the quality and credibility of balanced scorecard measurement. The study recommends the accelerated adoption of technological tools for use within the balanced scorecard among incubators. It also recommends that the government should support incubators in their technological adoption measures as this has the potential of increasing economic development.

Evaluation of Hospital Supply Chain Performance During the COVID-19 Pandemic

2022 ◽  
pp. 95-110
Author(s):  
Doni Maryono ◽  
Rita Ambarwati
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Balanced Scorecard ◽  
Large Scale ◽  
Supply Chain Performance ◽  
Chain Management ◽  
The Balanced Scorecard ◽  
New Finding ◽  
The Government ◽  
Almost All

The pandemic has an impact on almost all sectors of people's lives, in the economic, political, and socio-cultural sectors. The government has implemented large-scale social restrictions (PSBB) as an effort to stop the spread of the COVID-19 virus. With the PSBB, it causes disruption to the hospital supply chain management. As a step to anticipate the hospital's impact on the PSBB, the hospital needs to evaluate the performance of supply chain management. The purpose of this chapter is to describe the performance evaluation of hospital supply chain management using a balanced scorecard approach. A new finding from this study is to measure the performance of hospitals experiencing various disruptions in their supply chain management caused by the COVID-19 pandemic with a balanced scorecard. The author concludes that measurements with the balanced scorecard approach can provide information about the performance of hospital supply chain management broadly in areas experiencing disruption due to the COVID-19 pandemic.

scholarly journals The balanced scorecard as a potential instrument for supporting planning and improvement in accounting education: Comparative survey findings

2004 ◽  
Vol 7 (3) ◽  
pp. 480-491 ◽  
Author(s):  
CJ Cronje ◽  
FNS Vermaak
Keyword(s):  
South Africa ◽  
Balanced Scorecard ◽  
Research Paper ◽  
Accounting Education ◽  
The Balanced Scorecard ◽  
Education Environment ◽  
Comparative Survey

This paper is firstly a comparison of the components of a potential balanced scorecard for accounting departments of universities in South Africa and Australia. Secondly, the various suggested measurement criteria of the balanced scorecard components are also compared. The findings of the research paper indicate no significant differences. The conclusion is that the balanced scorecard constitutes a potential instrument for supporting the planning and improvement of the accounting education environment.

scholarly journals A generic balanced scorecard for small and medium manufacturing enterprises in South Africa

2019 ◽  
Vol 11 (1) ◽  
Author(s):  
Arthur Reynolds ◽  
Houdini Fourie ◽  
Lourens Erasmus
Keyword(s):  
South Africa ◽  
South African ◽  
Balanced Scorecard ◽  
Delphi Study ◽  
Small And Medium Enterprises ◽  
Manufacturing Sector ◽  
Local Economy ◽  
The Balanced Scorecard ◽  
Manufacturing Enterprises ◽  
Medium Enterprises

Background: Prior research confirmed that the balanced scorecard (BSC) can be used successfully at manufacturing small and medium enterprises (SMEs), to assist with sustainability. South African SMEs have a low survival rate despite being a significant contributor to the local economy with the manufacturing sector in particular hampered by negative growth.Aim: The objective of this study was to develop a BSC for manufacturing SMEs in South Africa with measurable key performance indicators (KPIs).Setting: We conducted a Delphi study with cost accounting specialists in different industries.Methods: The development of the generic BSC was facilitated with a Delphi survey and analytical hierarchy process (AHP).Results: The research presents a generic yet flexible BSC for manufacturing SMEs. A total number of 12 generic and 104 specific KPIs were identified. The results revealed a greater emphasis on the financial and customer perspectives that may be conducive to SME sustainability and success.Conclusion: A generic BSC that can be adapted to specific organisational and industry requirements has the potential to enhance SME sustainability and success.

scholarly journals PENILAIAN KINERJA KEUANGAN DAN NON KEUANGAN PADA KANTOR KELUARGA BERENCANA KABUPATEN SITUBONDO

BISMA ◽  
2017 ◽  
Vol 11 (2) ◽  
pp. 237
Author(s):  
Dwi Ayu Ramadhani ◽  
Purnamie Titisari ◽  
Yosefa Sayekti
Keyword(s):  
Family Planning ◽  
Performance Assessment ◽  
Balanced Scorecard ◽  
Program Implementation ◽  
Central Government ◽  
Descriptive Analysis ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
The Family ◽  
The Government

Abstract: The performance assessment conducted by the government institutions listed in the Performance Accountability Report of Government Institution (LAKIP) is merely described from the financial perspective. Meanwhile, the main focus of the government organizations is not the financial objective, but its customers, i.e., the community and the central government. This research analyzes financial and non-financial performance assessment of the Family Planning Office in Situbondo Regency by applying the balanced scorecard approach (descriptive analysis method). Data were analyzed following Miles and Huberman’s recommendation: data reduction, data display, and deduction and verification using the triangulation techniques to check data validity. Results show that from the financial perspective, by applying Accrual Financial Information System (SIRKA) the finances can be managed easily, quickly, and precisely. From the customer perspective, the family planning service is in line with customers' expectations based on interview results with several program acceptors in 2015. From the internal business perspective, the performance also has a good achievement. Meanwhile from the growth and learning perspective, the lack of HR personnel inhibits the program implementation that can be overcome by increasing the role of the program’s local assistant (PPKBD) in the villages in Situbondo. Keywords:Performance, Balanced Scorecard, Public Sector Performance.

scholarly journals The Balanced Scorecard Approach in Performance Measurement of The Pharmacy Installation of X Hospital Pangkalpinang

2019 ◽  
Vol 7 (1) ◽  
pp. 8
Author(s):  
Ratih Puspita Kusumadewi Purba ◽  
Syamsul Rizal Sinulingga
Keyword(s):  
Organizational Climate ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Business Processes ◽  
Employee Training ◽  
Team Work ◽  
Training Data ◽  
Health Coverage ◽  
The Balanced Scorecard ◽  
The Government

Balanced Scorecard was developed as a performance management system that sees the company's overall performance through four perspectives: financial; the customer; internal business processes; learning and growth. Cooperation with the Government to serve the patients of the national health coverage needs to be accompanied by good performance especially of human capital, informational capital, and the organizational capital in order to improve the quality of service. This research aims to determine the performance of Pharmacy Installation of X Hospital Pangkalpinang on learning and growth perspective with the Balanced Scorecard approach. This research is a descriptive research. The subjects of the research are head of pharmacy, employee pharmacy, personnel data, employee training data in accordance with the indicators contained in the learning and growth perspective. The results show that there is 100% of employee retention, employee training showed improvement, and management information systems capabilities have been available. Indicators that need to be improved is adequacy of pharmacists, the satisfaction of employees, organizational culture, organizational climate, leadership, team work, and alignment.

scholarly journals EVALUASI KINERJA BADAN PENGELOLA KEUANGAN DAN ASET DAERAH KOTA PADANG MENURUT PERSPEKTIF BALANCED SCORECARD

2021 ◽  
Vol 5 (1) ◽  
pp. 109
Author(s):  
Diga Putri Oktaviane
Keyword(s):  
Organizational Performance ◽  
Balanced Scorecard ◽  
Asset Management ◽  
Employee Performance ◽  
City Government ◽  
Balance Scorecard ◽  
Financial Reports ◽  
The Balanced Scorecard ◽  
Management Agency ◽  
The Government

Each public sector organization was given an annual budget by the government which was used based on the programs launched, so that the vision and mission of the organization could be achieved properly. So far, the evaluation of organizational performance was assessed only on the basis of financial aspects, through financial reports that were provided annually by related agencies or agencies to the Padang City government and similar things were also carried out by the Regional Financial and Asset Management Agency of Padang City. Meanwhile, to assess whether a performance was good or not, it must also be measured based on other criteria, such as performance evaluation using the balanced scorecard method. This research was conducted through a descriptive study with a qualitative approach. Data collection techniques used in this study were interviews and documentation studies. The technique used to measure employee performance was balance scorecard method. Then the data were analysed through manual data analysis procedure. The results showed that in terms of budget management, the Padang City Financial and Asset Management Agency has not fully implemented the balance scorecard method in its performance.

A Comparative Analysis of the Balanced Scorecard as Applied in Government and Industry Organizations

2001 ◽  
pp. 253-268
Author(s):  
Nancy Eickelmann
Keyword(s):  
Balanced Scorecard ◽  
Information Technologies ◽  
Value Added ◽  
Economic Benefits ◽  
High Price ◽  
Financial Measures ◽  
The Balanced Scorecard ◽  
Future Performance ◽  
Strategic Plans ◽  
The Government

Organizations have become increasingly dependent on information technologies to conduct daily operations, achieve competitive advantage and to create and penetrate new markets. This dependence has come at a high price, in 1990 U.S. companies spent over $154 billion on information technologies. However, organizations have found it difficult to measure the value added from these investments. Survey results found four significant barriers to measuring financial performance related to information technologies including: • Difficulty of measuring economic benefits • Inability to determine returns • Lack of good metrics • Incomplete records/accounting of investments The Balanced Scorecard framework provides part of the structure required to overcome these barriers. How organizations can overcome these barriers and successfully measure performance with respect to achieving strategic plans is the focus of this chapter. This chapter provides a comparison of results of two case studies regarding the use of the Balanced Scorecard measurement framework. The application of the Balanced Scorecard (BSC) is evaluated for a Fortune 500 information technology organization and a government organization. Both organizations have a business focus of software development. The BSC framework is applied and reviewed in both contexts to provide insight into unique organizational characteristics for government and contract software environments. A specific focus is to inform the use of financial measures such as Return On Investment (ROI) in the government context. The BSC framework provides the necessary structure to evaluate quantitative and qualitative information and identify the critical linkages between financial measures of past performance and key measures of future performance.

Measurement of Transformational Government Strategies Using Balanced Scorecard Approach

2009 ◽  
pp. 329-350
Author(s):  
Ivaylo Gueorguiev
Keyword(s):  
Decision Making ◽  
Performance Measures ◽  
Balanced Scorecard ◽  
Public Services ◽  
The Balanced Scorecard ◽  
Government Services ◽  
Transformational Government ◽  
The Government ◽  
The Right ◽  
Democratic Elections

This chapter puts forth some guidelines for transformational government strategy measurement using balanced scorecard. The complexity of transformational government strategy is rooted in the multistakeholder environment it is derived from. The citizens, the businesses, and the administration have different interests and finding the right balance of these interests would be a challenge for any initiative. Everyone is a stakeholder in the transformational government, since everyone participates in the decision making process through democratic elections, everyone contributes to the financing of the government by paying taxes, and finally everyone uses government services. In this multistakeholder environment the balanced scorecard methodology can provide tools for effective measurement and management of the transformation of public services. Planning and presenting the strategy in strategy maps and creating a system of performance measures in a number of perspectives can ensure a foundation for effective management system of the transformational government on the strategic level.

scholarly journals Nexus between Cost Leadership Strategy and Performance: Fact or Fallacy in Milk Processing Firms in Kenya

2020 ◽  
Vol 13 (10) ◽  
pp. 1
Author(s):  
Paul G. Kimiti ◽  
Stephen M.A. Muathe ◽  
Elishiba M. Murigi
Keyword(s):  
Balanced Scorecard ◽  
Economies Of Scale ◽  
Economies Of Scope ◽  
Cost Leadership ◽  
The Balanced Scorecard ◽  
Milk Processing ◽  
Leadership Strategy ◽  
Food Processing Sector ◽  
The Government ◽  
Cost Leadership Strategy

Milk processing firms as a constituent of the food processing sector play a crucial function both economically and nutritionally. However, performance in the industry continues to be impended by high costs leading to low profitability margins, decline in output and collapse of some firms while others show stunted growth. It is hypothesized that this situation can be remedied by pursuing cost leadership strategy through economies of scale, economies of scope and operational efficiency. Extant literature however is scanty on how this strategy is employed by milk processing firms in Kenya with studies done failing to focus on how the firms manage costs as a driver for better performance. This has made it difficult to determine whether the hypothesized effect is a fact or fallacy. This study thus was an investigation of the effect of cost leadership strategy on performance of milk processing firms in Kenya. It was anchored on the balanced scorecard model complemented by the resource based view and capability based view theories. The study empirically examined the relationship using data from milk processing firms in Kenya obtained from a sample of 168 key respondents. The findings showed that cost leadership strategy had a positive and significant effect on performance of milk processing firms in Kenya. The study recommends that milk processors improve their performance by cutting costs through measures to increase their scale of operations, expand into related business areas and improve operational processes. The government and other the regulatory bodies should implement corresponding supportive policies and reforms.

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