Microcomputer Users' Preferences for Software Documentation: An Analysis

1988 ◽  
Vol 18 (4) ◽  
pp. 355-366 ◽  
Author(s):  
John M. Penrose ◽  
Lawrence M. Seiford

Fundamental requirements for good user documentation have not changed over the years. Manuals must be complete, accurate, clear, readable, and available on time. What has changed are tolerances and standards. Today's users—typically business professionals but even expert technicians and engineers—will no longer accept unreadable and inaccessible publications. The days of documentation with poor organization, limited graphic support, and poor aesthetics have passed. This article analyzes users' opinions and preferences for microcomputer software documentation. The results provide valuable guidance for software authors, designers, and publishers.

Author(s):  
Anthony Townley

Abstract Emails have become the institutionalised communication medium for many discourse activities in work contexts. Sociolinguistic research in this area has mainly focused on the textual and communicative conventions of emails, as defined by disciplinary cultures and practices. This study is the first to analyse the intertextual nature of email communication for commercial contract negotiation purposes, with a particular focus on the communicative function of embedded emails. This concept relates to a genre of email discourse, which embeds the meaning of a series of messages generated by different participants in response to the original email, hence the name ‘embedded emails’. This study uses discourse and genre analysis to examine how a geographically dispersed team of legal and business professionals in Europe exploited the dialogic nature of embedded emails to negotiate amendments to contracts pertaining to an international Merger & Acquisition (M&A) transaction in English. The findings of this study show that embedded emails facilitate transparent collaboration between the individual professionals, by enabling them to monitor the exchange of proposals and counter-proposals during the negotiation process. This documented ability to trace and participate in contract negotiation activities through intertextual chains of embedded email communication is a key feature of professional communicative competence.


2018 ◽  
Vol 10 (12) ◽  
pp. 4741
Author(s):  
Cristian Marinaș ◽  
Simona Goia (Agoston) ◽  
Ramona Igreț ◽  
Laura Marinaș

To a large extent, research regarding internship programs emphasizes their crucial role in the future career of students. Business professionals and educators acknowledge the positive influence in the engagement of companies towards future potential employees. However, the quality of these internship programs in Romania is sometimes questionable and further research is needed in the field. Our paper aims at identifying and analyzing the main factors which influence the quality of an internship program from Romanian business and administration students’ perspective. The findings and analysis of the current paper are based on a survey conducted on 458 undergraduate and master students of the Bucharest University of Economic Studies. By acknowledging these qualitative factors, third parties such as policy makers in educational sector, universities, and companies receive important information to better organize internships in order to meet students’ expectations and discover real high potential candidates.


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