scholarly journals The effect of human capital on organizational performance: The case of sustainability issues in an e-commerce firm

2020 ◽  
Vol 4 (2) ◽  
pp. 20-29
Author(s):  
Patrick Balian ◽  
Assaad Farah ◽  
Udo Braendle

This paper aims to discuss how developing human capital can have a direct positive effect on operational performance. The case study method is used to address the sustainability issues a Lebanon-based retail e-commerce company is facing. We utilize the socio-economic qualimetrics methodology to discuss the corporate change from within the enterprise at all levels and with the contribution of all the participants in the firm. The focus of the case study is on qualitative, quantitative, and financial aspects through competitiveness enhancement and operational effectiveness metrics. The findings of this intervention research contribute to the literature insofar as enhancing the social capital of a retail e-commerce organization positively impacts its performance.

2016 ◽  
Vol 9 (9) ◽  
pp. 133
Author(s):  
Jinan Hatem Issa

<p class="apa">Prior to the vital role that social capital plays in accomplishing prosperity for any educational tertiary institution, it was emphasised in several countries’ agendas, including the Sultanate of Oman. This study endeavours to explore the impediments facing the enhancement of the social capital in Omani educational tertiary institutions through the lens of community engagement. A case study method employing a purely qualitative approach was employed at one of the six public Colleges of Applied Sciences in Oman. Twelve academicians were purposively semi-structured interviewed. Performing the thematic analysis technique, the results revealed more than ten key impediments. Some implications to stakeholders were illustrated and several suggestions were provided for better performances in terms of this specific capital.</p>


Author(s):  
Jumadi Jumadi

This study aims to understand and analyze the social capital and human capital Madura ethnic barbers in Makassar. This type of research is a qualitative case study approach. The subject was a barber Madura in Makassar. Selection of informants snowball, with a focus on issues of social capital and human capital. Researcher as research instrument. The collection of data through observation, interview and documentation, analyzed by a three-stage model of water, including data reduction, data presentation, and stage of development. The validity of data through observation extension technique, perseverance, member check and triangulation. The results showed that the social capital of the aspects of trust, people have to trust how the barber Madura. Aspects of the norm, uphold the norms as Madura seacoast, and the networking aspect, the barber form a network of kinship, ethnic, economic enterprises, and through the organization of Madura in the city. Human capital barber Madura in Makassar based on knowledge gained informally by way of self-taught, environment and hereditary from parents; aspects of the experience, gained since long (hereditary) with satisfactory results; aspects of the skills needed to improve their business and customers barber; aspects of creativity, creative enough to follow the model's hair and innovation aspects of the shaver is making progress, as part of the manual (gothok) to shaving machine (clipper).


2018 ◽  
Vol 3 (1) ◽  
pp. 57-76
Author(s):  
Munjin Munjin

The developent of madrasa should not depend on financial capital, like infrastructure and media. There is another variabel which has an important role, that is social capital. If the two variables are maximally used by the headmaster, madrasah will increase rapidly, moreover that madrasa has geneologically the big mass basis. Practically, there are many madrasas that have that two modals, but only few of them can manage to be a power to develop madrasa.  One of them is Madrasa Istiqomah Sambas Purbalingga, which uses social capital, espesially trust, as a strategi in developing madrasa, despite the fact that it does not stand under a certain religious organization.  So, the research question of this study is how MI Istiqomah Sambas Purbalingga build and manage the social capital of trust. In addition, this reseacrh will find out a good strategy in developing madrasa and strengthening the social capital. To collect data, the writer performed observation and interviewed some informants and collect some needed documentation. The collected data were then analyzed and connected to the theory used and finally was made conclusion. The conclusion of this research is that social capital of trust was built by philosophical, practical and institutional trust. The inclusive character of madrasa can also help to build trust.


2016 ◽  
Vol 5 (1) ◽  
pp. 145-152
Author(s):  
Lucía Sandoval ◽  
María Estela Ortega Rubí

ABSTRACTThe purpose of this research is to analyze the participation of different stakeholders, resulting from the implementation of the Public Policy Magical Towns, aimed at sustainable development of Villa Tapijulapa. This investigation is currently underway, however it has been observed that it has been funded development projects, through various government institutions that contribute to Magic Towns Program, which has not been successful, in addition there is a misuse system resources. These issues are presented by the complexity of cooperation, multiplicity of participants and perspectives; and the various attitudes and degrees of involvement of the various stakeholders. As the analysis of the social capital of the community and the characteristics of the agency charged with implementing achieve identify areas of opportunity to propose strategies for improvement.RESUMENEl propósito de ésta investigación es analizar la participación de los diferentes actores sociales, derivada de la implementación de la Política Pública de Pueblos Mágicos, dirigida al desarrollo sustentable de Villa Tapijulapa. Esta investigación actualmente se encuentra en proceso, sin embargo se ha podido observar que han sido financiados proyectos de desarrollo, a través de diferentes instituciones gubernamentales que coadyuvan al Programa de Pueblos Mágicos, los cuales no han sido exitosos, además de existir, un mal uso del sistema de recursos naturales. Estas problemáticas se presentan por la complejidad de la cooperación, multiplicidad de participantes y perspectivas; así como las diversas actitudes y grados de compromiso de los diferentes actores sociales. Por lo que el análisis del capital social de la comunidad y de las características de la agencia encargada de la implementación lograrán detectar las áreas de oportunidad para proponer estrategias de mejora.


2015 ◽  
Vol 14 (03) ◽  
pp. 1550024 ◽  
Author(s):  
Houshang Taghizadeh ◽  
Abdolhossein Shokri

The main purpose of the present research is to identify the internal relationships among the dimensions of knowledge management from the viewpoint of social capital. The statistical population includes 50 Professors and experts in the field, who have been defined as connoisseurs. The data have been collected through the use of the researcher-designed questionnaire. The validity of the questionnaire was confirmed by content validity, and its reliability was determined by test–retest method. The results indicate that the dimensions of knowledge management, from the social capital perspective, have relatively strong, reciprocal systemic relations with each other. Among the dimensions of knowledge management studied in the research, the "leadership and management" dimension has been identified as the strongest dimension from the viewpoint of leading power, and the "intellectual capital" has been recognised as having the highest rate of dependence on the other dimensions of knowledge management regarding the social capital of knowledge management. The results obtained from the identification and evaluation of the systematic relations can be used as a guide by managers and decision-makers in designing strategic programs concerning knowledge management within the organisation while having social capital in mind.


Author(s):  
Leonidas Papakonstantinidis

The purpose of this paper is to prove that the rationalization of the “Integrated Endogenous Local Development” should be proved to be a valuable policy mean, under the proposed methodological procedure of Sensitizing Local People, through the “animation procedure”, toward developing their own skills, capacities and therefore their place, that are asked by the local SMEs Sensitization may be proved to be the fundamental methodological tool, for building the social capital at local level, by making valuable local people’s “intrinsic inclinations”-a “term” which is stronger than “capacities”- under a new value system, and human communication. ”Sensitization” - as the upper limit of the sensitization procedure- is been approached, step by step, especially: Establishing the “bottom-up approach” in planning the development procedure at local level, Establishing the “animation procedure” among local people, Analysing local people “intrinsic inclinations” in context with a “system value”, Creating a “team psychology” among local people, Encouraging local people in finding and adopting the local “Flag Theme”. The proposed procedure may be useful, especially in small, less developed and isolated rural areas. A case-study “Women Cooperative, Gargaliani, South-West Peloponnesos”, is referred as a typical case of the development procedure, based on local people (women) animation in Greece.


Author(s):  
Kijpokin Kasemsap

This chapter indicates the overview of Knowledge Management (KM); KM and innovation; KM and human capital; KM and social capital; KM and Human Resource Management (HRM); the significant perspectives on KM; and the advanced issues of knowledge transfer, knowledge sharing, and knowledge mapping. KM is the advanced method toward better organizational performance through knowledge transfer and knowledge sharing, and involves various organizational factors, such as people, process, technology, and culture. Utilizing KM can enhance the execution of innovation, human capital, social capital, decision making, and HRM in modern organizations. Regarding KM perspectives, creating and distributing new knowledge through effective knowledge transfer and knowledge sharing have the potential to increase organizational performance and gain sustainable competitive advantage in the knowledge era.


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