scholarly journals TOTAL QUALITY MANAGEMENT IN ISLAMIC EDUCATION INSTITUTION

Ta dib ◽  
2017 ◽  
Vol 20 (2) ◽  
pp. 51
Author(s):  
Indriyenni Indriyenni

There have been five characteristics of a qualified school such as focusing on the customer, total engagement, measurement, commitment, and continuous improvement. Every educational institution including Islamic boarding school (IBS) is required to provide the best services to its customers. In this way, IBS need to be supported by a good management system; the existence of a regular mindset (administrative thinking), the implementation of regular activities (administrative behavior), attitude to the task activities well (administrative attitude), and so forth. To answer the various problems that exist in the educational environment the management should have an Integrated or Total Quality Management (TQM). One of its goals is to transform a school institution into a sincere team, without conflict and internal competition to achieve a single goal of satisfying all customers. TQM will provide educators professional solutions to meet today’s challenges and the future. It is because TQM can be used to build alliance between education, business and government. TQM can also shape the community responsive to the changing demands of society in this era of globalization. Besides, TQM form a responsive school and is able to respond to changes that occur in the field of education in order to give satisfaction to stakeholder.

2019 ◽  
Vol 4 (1) ◽  
pp. 34-51
Author(s):  
Wahyu Septiadi

In the context of progress and the development of management quality in an institution especially in Islamic education institutions in order to improve the quality and quality of islamic education, it is very interesting matter to be studied together. The many phenomena surrounding the success of an Islamic education institution is a challenge for other educational developers to continue to compete in improving the overall quality of management. Total Quality Management is a management concept that is oriented towards improving quality and customer satisfaction for the service provided. Total Quality Management, or integrated quality management, is a paradigm of continuous quality improvement by presenting a set of practical tools to each educational institution in meeting the needs and satisfaction of its customers in the present and in the future. The advantages of TQM lie in the planning system. In the TQM planning process will be carried out with active involvement and full commitment and high consistency from all members of the organization. The evaluation process on TQM will also be carried out maximally through emphasis on the purpose of achieving the TQM goals. Evaluation is also  carried out as a form of continuous reflection followed by supervision and ultimately focuses on quality assurance for customer satisfaction. This paper tries to explain the results of the TQM concept review as an information in a management system that might be implemented in an Islamic education institution, as well as other educational institutions.


2019 ◽  
Vol 2 (1) ◽  
pp. 11
Author(s):  
Yasnimar Ilyas

In education sector, Total Quality Management is philosophy about sustainable improvement, that is contribute a practice tool to each educational institution to cover needs, wills and hopes of consumer’s satisfaction. The main word wich is involved with Total Quality Management is continous improvement and quality improvement. Total Quality Management is one of management strategy to response external challenges to cover consumer’s satisfaction.Fundamental; Total Quality Management consist of two basic aspect:1.                               Quality Manajemen System-QMS2.                               Continous Quality Improvement-CQIIn case to make implementation management concept, the strategy which is able to implement by education institution is evaluation to analyze strongness and weekness. Based on that evaluation, the educational institution and all it’s stakeholder consider and formulate quality target.The next step is to adjust planning including cost that refers to priority scale and national policy and depend on condition and resources each educational institution. In arranging program, the educational institution must define indicators or quality target. The most important step is monitoring and final evaluation. In monitoring, implementation of program is compared with the quality target defined before and also with the cost planning. The result of this evaluation can be used to adjust planning in the future. This process is a sustainable process.


2020 ◽  
Vol 7 (2) ◽  
pp. 377-428
Author(s):  
Imam Syafi’i ◽  
Lailatul Fitriyah

Indonesian in this decade is being echoed about the Industrial Revolution 4.0 which undeniably has big impact on the world of education. The impact of disruptive innovation in the Industrial Revolution 4.0 era forced education to make new innovations by utilizing technology, including Islamic Educational Institutions. The development of management is the right step to advance the sector of Islamic education Institutions so that they can compete whith other schools. Implementation of Total Quality Management in Islamic Education Institutions that focus on quality assurance can be a solution. Quality assurance emphasizes that education is not only focused on products but also the process in making products. By carrying out the principle of custamer satisfaction or service user in this case students, parents and the community in general the presence of Quality-based management will make the branding image of Islamic Education Institutions increase in the eyes of the community. For this reason, the cooperation of each party has greatly contributed to success of Total Quality Management in Islamic Education Institution


2019 ◽  
Vol 11 (2) ◽  
pp. 171
Author(s):  
FITRIANI FITRIANI

This paper describes the Total Quality Management (TQM) planning process in Islamic education. Planning is needed in every process of activity. Without a clear long-term direction, an agency can not plan for quality improvement. Total Quality Management process in Islamic education is more or less the same as the Total Quality Management process in general, its by looking at input that is what is needed, desired, or expected from learners. Then,  the process of learning can be seen how the level of quality of an educational institution that is how the quality of output.


2021 ◽  
Vol 3 (3) ◽  
pp. 319-341
Author(s):  
Ade Salamun ◽  
Maemunah Sa’diyah

This study aims to provide an overview of the process of cultural change through total quality management in Islamic perspective carried out at Daar El Manshur Islamic Boarding School. The method of the study is qualitative method by using in-depth interview techniques with informants. This research was conducted at the Daar El Manshur Islamic Boarding School, Depok City, West Java. Data analysis was carried out using content analysis with the stages of reducing data, triangulating data, presenting data descriptively, and drawing conclusions/verification. The results showed that cultural change through total quality management at Daar El Manshur Islamic Boarding School was seen from 7 focuses. The focus of planning for Islamic boarding schools is still focused on current conditions. The focus of the organization is participatory by involving all individuals to improve the quality of education and to develop Islamic boarding schools. The focus of control is still in the form of monitoring and supervising each section based on the existing SOP. The focus of communication has been two-way communication. The focus of the decision is still reactive and not based on well planning even though decisions are made based on deliberation and consensus. The focus of functional management has not been fully integrated. The focus of quality management is still reactive because it is still in the stage of finding the best and most suitable method to be applied in Islamic boarding schools. Therefore, the process of cultural change at Daar El Manshur Islamic Boarding School has begun to occur.


2016 ◽  
Vol 6 (3) ◽  
pp. 149
Author(s):  
Naail Mohammed Kamil ◽  
Loutfi Boulahlib ◽  
Mohammed Borhandden Musa ◽  
Shafeeq Hussain Vazathodi Al-Hudawi

Purpose-This study examines the attitude of academic staff in one higher education institution in Malaysia towards the implementation of total quality management principles, and how that affects the intention to implement total quality management in the university. It also highlights the impacts of several demographic variables on the implementation of total quality management in the university.Design/methodology/approach-The study used survey data drawn from 149 academic staff selected using stratified random sampling techniques. Regression analysis was used to analyse data.Finding-The findings demonstrate there is a positive significant correlation between attitude toward TQM implementation (customers and stakeholders, employee engagement and teamwork, continuous improvements and total degree of attitude) and the intention to practice TQM among sampled institution faculties.Concerning the correlation between the subjective norms and intention, the analysis manifests that there is no significant correlation between the subjective norms of TQM and the intention to practice TQM principles among institutional staff.Furthermore, the study also found that there are no significant differences in the attitude towards implementation of total quality managementprinciples due to the variables of gender, nationality, marital status, work experiences, the faculty and job positions with the exception of academic degree, where significant differences are shown.Value/originality-Since the study reports the understanding of academic staff of a higher education institution toward the implementation of total quality management principles, top management in the tertiary sector may find the findings and conclusions useful when planning for the implementation of total quality management principles.


2019 ◽  
Vol 12 (2) ◽  
pp. 278
Author(s):  
Hasbi Indra

<p class="15cKeywordsBInggris">Islamic religious of schools that Qur’anic Education, Diniyah and Islamic Boarding School, have Regulation Goverment No. 20/2003, those of a place urgent for development of nations in the future. The Nasional of Education Systems have varians of national education and foundation education have bring a quality its are equity with general Education. The quality of national schools system have under position in Asian State that Singapura, Thailand, Malaysia and Vietnam. This time and in the future Islamic religious school are face of competation with schools in regional as well as international. This era a degree amongts on Asian Nations in freedom trade in MEA. This religious education cannot be avoided and the alumni must prepare themselves with science and technology as well as other competencies or skills. There is already an instrument in this education but to respond to the challenges that need revitalization in its curriculum and this education is managed with total quality management.</p><p class="16aJudulAbstrak"><strong>Abstrak</strong></p><p class="16bIsiAbstrak">Pendidikan keagamaan Islam seperti Taman Pendidikan Al-Quran, Diniyah dan Pesantren telah dipayungi oleh UU No. 20/2003 dan menjadi salah satu pilar penting dalam pengembangan pendidikan nasional ke depan. Pendidikan ini telah menjadi bagian dari sistem pendidikan nasional yang kualitasnya diarahkan setara dengan pendidikan nasional pada umumnya dan bahkan pada tingkat regional maupun internasional. Kualitas pendidikan nasional yang di dalamnya ada pendidikan ini masih berada di bawah negara-negara Asia seperti Singapura, Thailand, Malaysia dan Vietnam. Saat ini dan mendatang produk pendidikan berada di tengah kompetisi perdagangan antar negara di tingkat regional maupun internasional. Di masa ini telah menghadapi perdagangan bebas antar negara Asia yang disebut dengan MEA. Hal ini tidak bisa dihindari oleh pendidikan keagamaan ini dan alumninya harus menyiapkan dirinya dengan ilmu dan teknologi serta kompetensi atau keterampilan lainnya. Telah ada di pendidikan ini instrumennya namun untuk merespons tantangan yang ada diperlukan revitalisasi di kurikulumnya dan pendidikan ini dikelola dengan total quality management.</p>


2020 ◽  
Vol 9 (02) ◽  
pp. 297
Author(s):  
Saihu Saihu

This paper discusses one way to improve teacher competency through academic supervision as a form of implementation of TQM (Total Quality Management). Academic supervision is considered to be able to provide solutions in the improvement process, as well as improving the quality of teachers in an educational institution. This paper focuses on theoretical concepts, objectives, principles, planning, and techniques in the implementation and follow-up of academic supervision. Sources of data in this paper are obtained through collecting data and information through bibliographic aids or commonly referred to as reference books. This paper uses qualitative research methodologies with applied research. The results of this paper indicate that true academic supervision can improve teacher competence in an educational institution. Of course this is supported by careful planning, also the right techniques in its implementation. However, because this academic supervision is a form of implementing TQM, it refers to one of the characteristics of TQM that is continuous improvement, it is necessary to have a follow-up as a form of continual improvement over the implementation of academic supervision that has been carried out previously by the school principal or madrasa headmaster. Thus, the results to be achieved from this implementation are improvements, as well as increasing teacher competence in an educational institution.


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