scholarly journals The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers

Author(s):  
Alexandra Marcos ◽  
Cristina García-Ael ◽  
Gabriela Topa

The present study aims to analyze the influence of work demands and resources (support and control) on the attitudes and behaviors (satisfaction, organizational commitment, and organizational citizenship behaviors toward the organization, OCBO) of Spanish police officers, and to examine the potential mediating role of the flexibility-oriented organizational culture. Participants were 182 Spanish police officers. The analysis was carried out using the Smart PLS (Partial Least Squares) program. Firstly, reliability and convergent and discriminant validity were analyzed. Secondly, the structural model was evaluated. Overall, findings support the hypothesized model, except there was not a significant effect of demands and support on OCBO (Organizational Citizenship Behavior Organization-oriented). Results of the importance-performance map analysis also show that, in terms of predicted job satisfaction and organizational commitment, control and support are not so important, but both of them perform relatively well compared to the remaining constructs (demands and flexibility-oriented culture).

Author(s):  
Ahmad Azmy

This study analyzes the successful implementation of Organizational Citizenship Behavior (OCB) through the roles of job satisfaction, organizational culture, and organizational commitment. The research was conducted at the Indonesian Electrical Contractors Associations using the Partial Least Square (PLS) method. A number of 100 respondents were asked to fill in a questionnaire distributed via a google form. The results explain that both organizational commitment and organizational culture affect positive behavior (OCB) while job satisfaction does not. These three variables have implications for behavior change represented by culture, job satisfaction, and commitment.  Thus, it is possible to deduce that the success of organizational citizenship behavior (OCB) is influenced by organizational commitment and culture that shape employee professionalism. As for job satisfaction, it must be improved through a competitive salary system, support among employees, and a conducive work environment.


2018 ◽  
Vol 8 (1) ◽  
pp. 380
Author(s):  
I Nyoman Bayu Putra Mahardika ◽  
I Made Artha Wibawa

The purpose of this study is to determine the influence of organizational culture, job satisfaction and organizational commitment to organizational citizenship behavior. This research was conducted at the company Focus Design Artglass Ubud. The number of samples taken as many as 67 employees, using saturated sample technique, especially simple random sampling. The data were collected through questionnaires. The analysis technique used is multiple linear regression. Based on the analysis results found that organizational culture, job satisfaction and organizational commitment have positive and significant impact on organizational citizenship behavior. The higher the organizational culture OCB will also increase, the higher the job satisfaction the higher the OCB, and the higher the organizational commitment the higher the OCB in the company Focus Design Artglass Ubud.     Keywords:      organizational culture, job satisfaction, organizational commitment, organizational citizenship behavior


2002 ◽  
Vol 91 (2) ◽  
pp. 607-617 ◽  
Author(s):  
Christopher M. Lowery ◽  
N. A. Beadles ◽  
Thomas J. Krilowicz

Previous research which has established a relationship between organizational citizenship behavior and job satisfaction has involved primarily white collar workers. This study extends the prior research to a different sample—blue collar workers—and investigates the relations of organizational citizenship behavior to the various facets of job satisfaction as measured by the Job Descriptive Index. We also examine the relative effects of organizational commitment and job satisfaction on citizenship behaviors. Analysis of responses from a sample of 91 machine operators employed by a clothing manufacturer in the southeastern United States indicates that citizenship behaviors of blue collar workers are related to satisfaction with coworkers, satisfaction with supervision, and satisfaction with pay, but not satisfaction with opportunities for advancement, satisfaction with the work itself, or organizational commitment.


2018 ◽  
Vol 25 (2) ◽  
pp. 149
Author(s):  
Mawar Ratih Kusumawardani ◽  
Brahma Wahyu Kurniawan

The results of this study indicate that: (1) Organizational culture has a significant influence on Organizational Citizenship Behavior, (2) Job satisfaction hasn’t influence on Organizational Citizenship Behavior, (3) Organizational culture has a significant influence on organizational commitment, (4) Job satisfactin hasn’t influence on organizational commitment, (5) Organizational Citizenship Behavior has a significant influence on organizational commitment, (6) Organizational culture has an indirrect influence on organizational commitment through Organizational Citizenship Behavior, and (7) Job satisfaction has an indirrect influence on organizational commitment through Organizational Citizenship Behavior.


2012 ◽  
Vol 19 (4) ◽  
pp. 513-529 ◽  
Author(s):  
Chun-Chen Huang ◽  
Ching-Sing You ◽  
Ming-Tien Tsai

The high turnover of nurses has become a global problem. Several studies have proposed that nurses’ perceptions of the ethical climate of their organization are related to higher job satisfaction and organizational commitment and thus lead to higher organizational citizenship behaviors. This study uses hierarchical regression to understand which types of ethical climate, facets of job satisfaction, and the three components of organizational commitment influence different dimensions of organizational citizenship behaviors. Questionnaires were distributed to 450 nurses, and 352 usable questionnaires were returned. The findings of the article suggest that hospitals can increase organizational citizenship behaviors by influencing an organization’s ethical climate, job satisfaction, and organizational commitment. Hospital administrators can foster within organizations, the climate types of caring, law and code and rules climate, satisfaction with coworkers, and affective commitment and normative commitment that increase organizational citizenship behavior, while preventing organizations from developing the type of instrumental climate and continuance commitment that decreases it.


2018 ◽  
Vol 2 (4) ◽  
pp. 231
Author(s):  
Triane Wahyu Lestari

This study aims to examine and analyze empirically the influence of job satisfaction, organizational culture, motivation and organizational commitment to OCB on employees of PT. Smartfren Jember. This research was conducted on employees of PT. Smartfren Jember. The research population was employees of PT. Smartfren Jember numbered 120 people. The sampling technique used in this study is proportional sampling. The numbers of samples of this study were 50 people scattered in all parts of PT. Smartfren Jember. Data analysis method uses multiple linear regression. The results showed that 1) Job satisfaction had a positive effect through OCB on employees of PT. Smartfren Jember; 2) Organizational Culture has a positive effect through OCB on employees of PT. Smartfren Jember; 3) Motivation has a positive effect through OCB on employees of PT. Smartfren Jember; 4) Organizational commitment has a positive effect through OCB on employees of PT. Smartfren Jember; 5) Job satisfaction, organizational culture, motivation, organizational commitment simultaneously have a positive effect through OCB on employees of PT. Smartfren Jember


2020 ◽  
Vol 1 (2) ◽  
pp. 59-64
Author(s):  
Marlinda Rofiqoh ◽  
Isharijadi Isharijadi ◽  
Farida Styaningrum

Abstract— This research aim to know influence of job satisfaction, organizational commitment, and organizational culture to organizational citizenship behaviour of PDAM Tirta Taman Sari Madiun City. This research is quantitative analytical research with primary data. These samples in this research is 104 regular employees. While used data collecting technique that is with questioner and documentation. The research instrument used was the Likert scale. The calculation data analysis technique uses Smart PLS, which includes descriptive statistical analysis, the outer model, inner model, and hypothesis testing by looking at the t-statistical value. The result showed job satisfaction, organizational commitment, and organizational culture positive and significant impact on organizational citizenship behavior. Keywords—: job satisfaction; organizational commitment; organizational culture; organizational citizenship behaviour.


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