Teaching Business Intelligence in Higher Education

Author(s):  
Paul Hawking

In the 1990s there was considerable growth in implementations of enterprise resource planning (ERP) systems. Companies expected these systems to support many of the day-to-day business transactions. The growth in ERP implementations had a resultant impact on the demand for ERP skills. Many universities recognised this demand and the potential of using ERP systems software as a teaching tool and endeavoured to incorporate ERP systems into their curriculum. ERP systems have now evolved to incorporate more strategic components such as business intelligence (BI) solutions. Universities and ERP vendors are investigating ways in which curriculum can be developed to support these new solutions. This chapter discusses a blended approach adopted by a university in the development and implementation of BI curriculum.

Author(s):  
Muhammad A. Razi

Enterprise resource planning (ERP) systems have become indispensable software systems for many corporations worldwide. As more and more companies implement ERP to sup-port daily business transactions, the need for ERP trained employees are increasing as well. Industry demand has prompted many universities to consider incorporating ERP into their curricula. Information systems curriculum in many universities have started offering courses that include ERP education; however, most universities have faced multi-faceted challenges related to lab setup, training, software support, and curriculum design. In this chapter, a guideline for development and teaching an ERP based course with MS Great Plains™ is provided. Teaching approach is discussed and an ERP based business curriculum is proposed. Effectiveness of the curriculum design in the classroom is analyzed based on a single semester trial of the course in two classrooms.


Author(s):  
Adekunle Okunoye ◽  
Mark Frolick ◽  
Elaine Crable

Enterprise Resource Planning (ERP) systems long have been known as systems that bring integration to numerous business activities within complex organizations. However, in today’s contemporary organizations, ERP systems are becoming a standard information system, irrespective of size and nature of the business. This case focuses on the implementation of an ERP system in higher education. The case covers the key stages of implementation. Particular emphasis is placed on the selection of the ERP system and the organizational dynamics involved. The implementation of the first two modules and the views of users are discussed. The depth of the case can enable managers to understand the complexity of an ERP system selection and the organizational issues involved. The analysis of the case sheds light on the activities involved in ERP projects and what to expect during the implementation stage.


2021 ◽  
pp. 097215092098865
Author(s):  
Mohamed Soliman ◽  
Noorliza Karia

In light of higher education institutions (HEIs) need to implement intelligent, innovative systems for their digital strategic transformation to stay competitive, the enterprise resource planning (ERP) system can tailor solutions to such technological problems through its integration characteristic. The present study sheds light on the emergence of enablers and inhibitors, explaining technological readiness insight for ERP adoption. The study aims to understand better ERP readiness among HEIs to ease the substantial change required for the adoption process. The findings show a profound perception of ERP systems among 112 Egyptian HEIs, demonstrating that HEIs are technologically ready for adoption. Results reveal that HEIs have positive ERP readiness, although HEIs’ managers are still uncertain and expect some ERP inhibitors. Therefore, ERP adoption is principally contingent on perceiving enablers and eliminating any inhibitors comprising ERP technological readiness. This study delivers practical verification to the higher education context by advancing ERP concepts and characteristics from the HEIs’ perspective. This study, finally, suggests that ERP adoption is beneficial for HEIs


2021 ◽  
Vol 17 (1) ◽  
pp. 144-163
Author(s):  
Dalal Bamufleh ◽  
Maram Abdulrahman Almalki ◽  
Randa Almohammadi ◽  
Esraa Alharbi

It has become common practice for higher education institutions (HEIs) to replace existing computer systems, called legacy administrative information systems, with new ones to cope with the continuously changing demands in the context of education. At the top of these systems is enterprise resource planning (ERP) systems that integrate HEIs' business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. In addition, various research projects have concluded that, quite often, HEIs do not obtain the expected advantages from the adoption of the ERP system. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in the context of HEIs. Based on works from literature and authors' observations of the PeopleSoft system (ERP system) implementation at Yanbu University College (YUC) in Yanbu City, Saudi Arabia (SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology (UTAUT) model and is extended with additional constructs. The present study offers a theoretical contribution by extending the UTAUT model to provide a richer understanding of users' adoption behavior of ERP systems in the HEI context. In addition, according to the authors' knowledge, this is the first paper that to address ERP users' adoption perspective in HEIs in SA.


Author(s):  
Ahed Abugabah ◽  
Louis Sanzogni ◽  
Osama Alfarraj

Purpose – The purpose of this paper is to evaluate the impacts of enterprise resource planning (ERP) systems on user performance (UP) in higher education institutions with a view to better understanding the ERP phenomenon in these institutions, and to determine whether or not these systems work well in such a complex environment. Design/methodology/approach – A quantitative methodology was used in this study and data were collected by means of a written questionnaire. Measurement items used in the operationalization of the study instrument were adopted from relevant prior research. Findings – The findings indicated that system quality, task technology fit and information quality are the most important factors that lead to better end UP. The provides evidence of the appropriateness of extending IS models as a useful way to give more powerful insights into user aspects and system impact. Research limitations/implications – Although the study factors explained a large portion of the variance in UP, there is a part of the variance that still remains unexplained. Practical implications – Vendors and designers must consider user needs and concerns in the design of ERP packages. Understanding user characteristics and their interaction will lead to better benefits. For example, if ERP users are predominantly individuals with little computer experience, the system designers should invest more in making the systems easier to use to facilitate more system impacts and benefits. Originality/value – There has been a general lack of awareness about the importance of evaluating ERP systems from a user perspective. Rather, the main focus of previous studies was either on critical factors and implementation issues and/or on user acceptance and satisfaction. This study underscores the importance of this issue and presents some insights into the benefits of ERP systems in higher education by taking lessons from IS theory in general.


This paper discusses the use of Enterprise Resource Planning (ERP) systems as a teaching tool in Accounting Courses. Students can understand better the accounting cycle and business transaction processing by doing exercises and projects using the ERP system because it clearly shows the complete transaction cycle from the beginning to the end in a systematic and integrated way. Specifically, practical suggestions and usages in the class setting are illustrated based on the SAP system. This hands-on and active learning approach greatly enhances the learning of Accounting Courses such as financial and managerial accounting courses, finance courses, and information systems courses.


2021 ◽  
Vol 17 (4) ◽  
pp. 1-20
Author(s):  
Dalal Bamufleh ◽  
Maram Abdulrahman Almalki ◽  
Randa Almohammadi ◽  
Esraa Alharbi

Nowadays, many higher education institutions(HEIs) replace existing computer systems with new ones to cope with the changing demands. At the top of these systems is enterprise resource planning(ERP) systems that integrate HEIs’ business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in HEIs. Based on literature and authors’ observations of the PeopleSoft system(ERP) implementation at Yanbu University College in Saudi Arabia(SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology(UTAUT) model. The study offers a theoretical contribution by extending the UTAUT model and according to the authors’ knowledge, this is the first paper that to address ERP users’ adoption perspective in HEIs in SA


2017 ◽  
Vol 7 (3) ◽  
pp. 1719-1724 ◽  
Author(s):  
M. Soliman ◽  
N. Karia

Although the Enterprise Resource Planning (ERP) system has long been acknowledged in higher education institutions (HEIs) to improve their performance and efficiency, there are not many HEIs in Egypt that adopt ERP system and those that do are in an early stage. The research on ERP system in HEI is still limited and in the immature stage, hence little is known about the success factors for the adoption stage of ERP systems. Consequently, this article aims to understand what are the success factors for ERP adoption and further develop a conceptual model that explains the successful implementation of ERP in HEIs and its impact on competitive advantage. Based on previous studies, this paper identifies and conceptualizes success factors for ERP and further develops the proposed model for the adoption of ERP system in HEIs. This article contributes to the development of the theoretical framework of the successful implementation of the ERP system to explain the competitive advantage of HEI by merging information system (IS) success and diffusion of innovation (DOI) theories with the success factors for the adoption stage of ERP systems. The current study will provide recommendations and guidelines for both the potential adopters and the vendors on the successful ERP system adoption.


Author(s):  
Mohammed Albarghouthi ◽  
Baomin Qi ◽  
Chengbo Wang ◽  
Muneer Abbad

Enterprise resource planning (ERP) systems are integrated information systems inter-connecting different functional areas within organisations. It has been widely implemented by large manufacturers globally to enhance operational excellence. However, ERP in the Higher Education sector is less accepted and research in this area still remains at its infancy. Although many higher education institutions (HEIs) have implemented ERP solutions or are in the course of implementing the ERP systems, the failure rate ERP projects within HE is much higher than in other sectors. Through critically examining the existing literature the aim of this research is to develop an extended technology acceptance model (TAM) taking into account the critical factors of ERP adoption for HEIs. Two categories of these factors have been identified from literature based upon a conceptual model is developed. It was clear from reviewing the literature that the main categories of factors that have been studied extensively and shown to be key to understanding ERP adoption and acceptance are: the individual-related factors such as computer self-efficacy and organisational-related factors such as top management.


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