The Quality Matters Program

Author(s):  
Ronald Legon

The Quality Matters™ Program (www.qualitymatters. org) is a set of standards (or rubric) for the design of online college-level courses and the online components of hybrid/blended courses, and a peer review process for applying these standards. The Quality Matters Rubric is based on recognized best practices, built on the expertise of instructional designers and experienced online teachers, and supported by distance education literature and research. The goals of the program are to increase student retention, learning and satisfaction in online courses by implementing better course design.

2017 ◽  
Vol 4 (3) ◽  
pp. 184-189 ◽  
Author(s):  
Amar Kanekar

The purpose of this coaching article is to assist health education academicians and specialist practitioners to understand the design of a fully distance learning health program and planning course applying the Quality Matters and Blackboard Exemplary Course rubric frameworks. Quality Matters is a nationally recognized, faculty-centered, peer-review process designed to certify the quality of online and blended courses and online components. The Blackboard Exemplary course framework uses best practices in designing engaging online courses with detailed feedback and course improvement. This article is a peer to peer teaching effort of step by step application of various rubric features, used nationally, providing examples of its applications toward a distance learning course. Additionally, the course designer discusses literature related to the evidence base of Quality Matters and some of the limitations of using course design tools.


2011 ◽  
Vol 3 ◽  
pp. 49 ◽  
Author(s):  
Kay Shattuck

One of the dilemmas faced by today’s faculty is assuring quality in online courses. As one solution to that dilemma, Quality Matters (QM), a program of MarylandOnline, built a rubric of design standards informed by existing research literature and best practices. The rubric was implemented within a faculty-centred, peer review process in which colleagues share their expertise to facilitate course design improvements and to achieve an established level of quality in online course design. This article will describe the basic tenets and processes of QM as an inter-institutional quality assurance program for online learning.


2007 ◽  
Vol 36 (1) ◽  
pp. 105-112 ◽  
Author(s):  
Beth Dietz-Uhler ◽  
Amy Fisher ◽  
Andrea Han

Although the issue of student retention is a campus-wide one, it is of special interest in online distance learning courses, where retention rates are reported to be lower than in face-to-face classes. Among the explanations and theories of retention rates in online courses, one that struck us as most useful is a structural one, namely, course design. The question we raise is, can online course designs promote student retention? In this article, we report on how we used Quality Matters to design and revise online courses in psychology and statistics. Quality Matters, a research-based initiative, advocates the use of eight general review standards to review online courses. In our psychology and statistics courses, our retention rate across multiple offerings of both courses is approximately 95%.


Author(s):  
Derek E. Baird ◽  
Mercedes Fisher

Investigating the social structure that works in online courses helps us design for and facilitate student collaboration. The integration of social technologies, and collaborative activities into the course design has a positive influence on student retention in online courses. In this chapter, the authors present an exploratory study of computer-mediated groups that utilized this collaborative-based model to participate in online and/or blended learning courses. Participants were put into groups and observed as they constructed new knowledge using both online dialogue (synchronous and asynchronous), and social media technologies (blogs, Facebook, Twitter, wiki) as tools to support and facilitate their learning in the program.


Author(s):  
Ruth Gannon Cook ◽  
Kathryn Ley

This study approaches educational marketing from the perspective of the customers, the students. Instructors and instructional designers have designed online learning using a process that revolves around delivery. The process addresses meeting the needs of administrators and aligns well with the growing demands of the educational marketplace. But the growing failure of students to successfully complete online courses warrants further exploration than simply adding more interactivities or instructor interaction. The authors pose that advertising and marketing have addressed complex consumer relationships for almost a century and have created long term successful customer relationships which could provide insights to help with higher education student retention issues. A look at design development research and marketing semiotics could provide greater understanding and student involvement to help marketing semiotics provide a deeper understanding of the importance of inclusion of students' life experiences and cultural histories.


2006 ◽  
Vol 2 (1) ◽  
pp. 1-10 ◽  
Author(s):  
Jason K.Y. Chan ◽  
Namin Shin

This article focuses on students' perspectives on various aspects of learning science at a distance, such as ‘expectations,’ ‘learning outcomes,’ and ‘satisfaction’. Two foundation science courses offered by the School of Science and Technology at the Open University of Hong Kong (OUHK) were selected for the study. A series of indepth interviews was carried out with students enrolled in these courses, followed by questionnaire surveys and field observations in order to validate and triangulate the interview data. The findings revealed that students placed a high value on practical work in science courses. Moreover, the more familiar with the course subject, the less difficulty they anticipate in learning science via distance education. Two significant correlations were also found, between the perception of practical work and satisfaction, and between the attendance rate and the perception of practical work with distance learning at OUHK. This research adds to knowledge of disciplinebased distance education research in terms of empirical data in both qualitative and quantitative forms. Further investigation on this issue may help instructional designers and developed of science courses in the decision on various aspects of course design and development.


2014 ◽  
Vol 31 (4) ◽  
pp. 217-229 ◽  
Author(s):  
Evangeline Marlos Varonis

Purpose – The purpose of this paper is to discuss benefits of and barriers to online learning and describe utilization of the Quality Matters (QM) peer review process as a method to assure the quality of online courses. It outlines the QM higher education rubric, explains how the collaborative QM peer review process facilitates online course design and certification, reports on the development of a statewide consortium in Ohio, and explores future directions in online courses. Design/methodology/approach – This paper offers a brief historical review of the incorporation of technology into teaching and learning. It describes attitudes toward online learning and the creation of the non-profit QM program as a vehicle for improving online course design. It summarizes the eight standards of the QM rubric, describes the QM peer review process, and discusses the implementation of the Ohio QM Consortium (OQMC) as a shared services model. Findings – Given existing barriers to online learning, the QM program can improve learning outcomes by offering best practices in online course design, validating the quality of online courses, encouraging faculty buy-in through a focus on design rather than content, and facilitating degree completion through recognition of quality courses. Practical implications – Institutions that seek to validate online course quality in a cost-effective manner can explore a shared services model such as that developed by the OQMC. Originality/value – This paper introduces to an international audience a program and process, widely implemented in the USA, which encourages inter-institutional cooperation and promotes a supportive culture among online educators.


2013 ◽  
Vol 6 (4) ◽  
pp. 381 ◽  
Author(s):  
Connie B. Budden ◽  
Michael C. Budden

As traditional universities grapple with an onslaught of demand for distance education a recurring call to ensure quality in such offerings arises. The Quality Matters Program intends to guarantee such quality through a peer-centered process and offers a certification process to help assure quality in online and blended courses. This report is a preliminary look at perceived benefits and challenges that implementing the process entails.


2016 ◽  
pp. 2010-2024 ◽  
Author(s):  
Ruth Gannon Cook ◽  
Kathryn Ley

This study approaches educational marketing from the perspective of the customers, the students. Instructors and instructional designers have designed online learning using a process that revolves around delivery. The process addresses meeting the needs of administrators and aligns well with the growing demands of the educational marketplace. But the growing failure of students to successfully complete online courses warrants further exploration than simply adding more interactivities or instructor interaction. The authors pose that advertising and marketing have addressed complex consumer relationships for almost a century and have created long term successful customer relationships which could provide insights to help with higher education student retention issues. A look at design development research and marketing semiotics could provide greater understanding and student involvement to help marketing semiotics provide a deeper understanding of the importance of inclusion of students' life experiences and cultural histories.


2019 ◽  
Vol 16 ◽  
Author(s):  
Shannon Viola ◽  
Elina Saeki ◽  
Elise Hendricker

Although online course offerings continue to expand in postsecondary institutions, little research regarding distance education in applied graduate psychology programs is available. This exploratory study evaluated school psychology graduate students’ perceptions, interests, and experience with distance education. Results indicated students view hybrid/blended courses more favorably than fully online courses. While students reported challenges and disadvantages with distance education, they also expressed a desire to have more online and hybrid/blended courses for theoretical and foundational courses. Those who have taken distance education courses reported positively on its impact towards their academic progress. Implications for training programs and future research are discussed.


Sign in / Sign up

Export Citation Format

Share Document