scholarly journals A Study on Change Management and Employees Performance in IMS

Author(s):  
Yu Hai Yun

The result or outcome of an entity for its deliberate operational success is the outcome or outcome of an institution with regard to the desired objectives and targets. Operational output the study utilizes the analytical data collection process. For analysis, though, it will use both primary and secondary information. The main statistics is information that the author gathers through surveys or questionnaires and the secondary data is the data collected from prior studies and research. The study examined the effect of change management on the quality of workers, taking into account many factors such as ethics, productivity, morale and interaction among others. The research findings have shown that the greater the integrity of workers and the better the interaction, the higher the productivity and the lower the attrition. The study analyzed the impact of change management on employees’ performance, taking into account many factors such as organizational ethics, recruitment, morale and interaction. The research results demonstrate that the higher the moral and communication standards of employees are at work, the greater the retention and the lower the turnover.

2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Widodo Widodo ◽  
Marshelly Chandra Kumala

<em>The objective of this is research was conducted to find out how the influence of the price and quality of products against customer loyalty at PT. Alakasa Extrusindo Jakarta. This research was conducted in Alakasa Extrusindo PT by doing data collection, through the primary data and secondary data.  The research results showed that the simultaneous price variables  and product quality  has a positive and significant effect against the variable customer loyalty. partially showed that price variables has a positive and significant influence towards customer loyalty. And partially showed that product quality variables  has a positive and significant influence towards customer loyalty</em>


2016 ◽  
Vol 1 (4) ◽  
pp. 319-337
Author(s):  
Cecep Abdu Rohman ◽  
Aep Kusnawan ◽  
Yuliani Yuliani

Penelitian ini menggambarkan mutu kepuasan pelayanan ibadah haji; untuk memperoleh gambaran mutu kemabruran jemaah haji; dan dampak alumni jemaah haji di tengah masyarakat setelah melaksanakan ibadah haji yang diselenggarakan oleh kantor wilayah Kementerian agama Provinsi Jawa Barat. Metode penelitian ini menggunakan metode deskriptif, jenis data yang di gunakan adalah kulitatif, sumber data yang digunakan adalah data primer dan juga sekunder adapun teknik pengumpulan data yang digunakan dalam penelitian adalah observasi, wawancara, dan studi dokumentasi. Adapun analisis data dilakukan melalui penafsiran logika yang dihubungkan dengan konteks Manajemen Dakwah. Hasil penelitian menunjukkan bahwa: Pertama, Kanwil Kemenag Jabar bidang haji dan Umrah dalam meraih kesuksesannya memperhatikan tahapan-tahapan, yaitu: Perencanaan; Pengorganisasian; Pelaksanaan pelayanan pada jemaah haji. Kedua, Mutu kemabruran jemaah haji didasarkan pada perubahan sikap jemaah haji yang lebih baik. Ketiga, Dampak alumni haji ditengah masyarkat. Secara umum penelitian ini dapat disimpulkan bahwa manajemen mutu suatu penyelenggara ibadah haji menghasilkan outcome dari alumni jemaah haji yang mabrur dan memiliki manfaat yang fositif ditengah masyarakat. This study describes the quality of satisfaction of Hajj services; to obtain a picture of the quality of the pilgrims' journey; and the impact of alumni of pilgrims in the community after performing the pilgrimage held by the office of the Ministry of Religious Affairs of West Java Province. This research method using descriptive method, the type of data that is used is leather, the data source used is primary data and also the secondary data collection techniques used in the research are observation, interview, and documentation study. The data analysis is done through the interpretation of logic that is connected with the context of Da'wah Management. The results showed that: First, Kanwil Kemenag Jabar field of pilgrimage and Umrah in achieving its success attention to the stages, namely: Planning; Organizing; Implementation of service to pilgrims. Second, the quality of the pilgrims' pilgrimage is based on a better attitude of pilgrims. Third, the impact of Hajj alumni in the community. In general, this study can be concluded that the quality management of a pilgrimage provider produces outcomes from alumni pilgrims who mabrur and has a fossil benefits in the community.


Author(s):  
Umi Rusilowati ◽  
Agus Budiyana

The impact of technological developments and the application of GNNT or Cashless in toll road transactions can trigger company to terminate employment, but the company is not allowed to lay off, this is a challenge for Jasa Marga so that there are no layoffs and operational services in the field continue to run by Government policies and the PUPR Ministerial Decree. In 2017-2019 PT Jasa Marga (Persero) Tbk. made a change by preparing a voluntary Professional Transfer Program (A-Life) for employees. In this process, Jasa Marga Management, the Employees, and Employees Union are committed to jointly leading the change management process in a professional transfer program that takes into account the interests of the Company and the Employees, however should improve the quality of organizational culture as well. The method used a qualitative approach based on a case study to examine the state of natural objects, in which the researcher is the key tool, the data collection technique is performed by triangulation (a combination of observations, interviews, documents), the resulting data tends to be qualitative data, analytical data is inductive/qualitative and research finding of qualitative research is about understanding meaning, understanding unique, construct phenomena and find hypotheses. The conclusion there were the process, obstacles, and effectiveness of change management implementation in the professional transition program (ALife) and organizational culture which has not been implemented optimally.


2021 ◽  
Vol 10 (2) ◽  
Author(s):  
Suradi Suradi ◽  

The Corona-19 outbreak, which has now become a pandemic, and has had an impact on health conditions and people's behavior, “called” TKSK to get involved in handling the impact of the Covid-19 outbreak. This study aims to describe the role of TKSK in overcoming the impact of the Covid-19 pandemic in various regions in Indonesia. The primary data sources of this research are program implementersat the Directorate of Social Empowerment for Individuals, Families, Groups and Communities (Dit-PSPKKM), Ministry of Social Affairs RI, and TKSK coordinators in 34 provinces. For primary data collection, interviews were conducted online with program implementers, and virtual discussions involving the TKSK coordinator in 34 provinces, the person in charge and program implementers at Dit-PSPKKM), and a team of consultants. Secondary data sources are regulations, guidelines, resumes from consultant team meetings, and literature. For secondary data collection, documentation study and literature study were conducted. The research findings,TKSK has played a role in overcoming the impact of the Covid-19 pandemic in its working area. Activities carried out are categorized onprevention, distribution of social assistance, complaints and social advocacy. The results of this study contribute conceptually and in an applied manner related to management in overcoming the impact of the Covid-19 pandemic through optimal utilization of TKSK


2018 ◽  
Author(s):  
Meagan M Hanbury ◽  
Banafsheh Sadeghi ◽  
Iraklis Erik Tseregounis ◽  
Rosa Gomez-Camacho ◽  
Rosa D Manzo ◽  
...  

BACKGROUND Although participatory action research (PAR) studies have proliferated in recent years, the development of technological resources to manage these types of projects has not kept pace. Few studies show how Web-based applications can be used to efficiently manage the data collection process. OBJECTIVE This study described the development, use, and impact of a Web-based application to facilitate data management in Niños Sanos, Familia Sana (Healthy Children, Healthy Family), an interventional multifaceted PAR field study. METHODS We described the transformation of the data management process and evaluated the impact of the application in terms of time efficiency of data collection and engagement of community-based data collectors. We defined time efficiency as the total number of days it took to collect 3 main surveys, per year of data collection. The engagement of data collectors was assessed based on qualitative reports. RESULTS The amount of time it took to perform a round of data collection was reduced after implementation of the field team application (between 382 and 383 days and 198 and 233 days). Secondary data were also collected in a tighter time frame around collection of the primary outcome, and communication among data collectors, the field staff, and the research team was streamlined. In focus groups, community-based data collectors reported feeling more empowered and engaged in the data collection process after implementation of the application. CONCLUSIONS A Web-based management application was successful in improving data collection time efficiency and engagement among data collectors.


2018 ◽  
Vol 1 (2) ◽  
pp. 25-32
Author(s):  
Galamda Israk ◽  
Slamet Widodo ◽  
Andy Alfatih

ABSTRACT This study aims to determine the quality of service issuance of Proof of Registration of Fishing Vessels (BPKP) in the Department of Maritime Affairs and Fisheries of South Sumatra Province and what factors influence it. Data collection techniques used were the distribution of questionnaires to 60 respondents who were capture fisheries business actors with a Likert Scale assessment, as well as conducting unstructured interviews, non-participant observation and secondary data collection. The dimensions used are tangible, reliability, responsiveness, assurance and empathy. The value of service quality based on tangible dimensions is 4.2 or good, based on the reliability dimension is 4.1 or good, the responsiveness dimension is 4.0 or good, the guarantee dimension is 4.1 or good, and based on the empathy dimension is 4.1 or good. Of all these parameters, it was concluded that the quality of BPKP issuance services in the Department of Maritime Affairs and Fisheries of South Sumatra Province in 2016 was good with a score of 4.1. The conclusion is based on an assessment of an average of 58 respondents or 97.4% of respondents.


2015 ◽  
Vol 115 (8) ◽  
pp. 1457-1480 ◽  
Author(s):  
Dagmara Lewicka ◽  
Katarzyna Krot

Purpose – It is worth focusing on the examination of factors influencing the quality of the work environment. The purpose of this paper is to verify the influence of the HRM system and organisational trust on employee commitment. Design/methodology/approach – The survey was conducted in Poland among 370 employees in organisations from two sectors of the economy: services and industry. The verification of the theoretical model was performed based on structural equation modelling. Findings – Research findings made it possible to successfully verify the model of the relationship between the HRM system (practices, process), organisational trust and commitment. The starting point for trust in an organisation followed by commitment is the HRM system. It seems that the impact of the HRM process on creating organisational trust is higher. Research findings have also confirmed a relationship between each type of organisational trust and calculative commitment based on benefits, which is a strong determinant of affective commitment. Organisational trust is, therefore, an intermediary factor because the organisation must build trust in employees first before they become affectively committed. Originality/value – Current studies have not examined the issue of a mutual relationship between three constructs: perceived HRM practices and process, organisational trust and commitment. What is more, previous research was confined to the constructs analysed holistically without considering their complexity (different types of trust and commitment). In addition, the authors attempted to enrich Allen and Mayer’s (1991) model with a new aspect of the commitment – calculative, which is linked to the benefits received by employees. The authors also identified the mediating influence of the trust and calculative commitment onto the affective commitment.


Author(s):  
Osumanu Alhassan ◽  
Oscar Opoku Agyemang Opoku

Despite the major role played by rural and community banks in economic development and in the financial climate, their performance over a decade now have not been up to expectations. They continue to experience huge challenges due to innovations in technology as well as globalization which create opportunities for growth. The study was to examine the impact of liquidity on rural and community banks in the Eastern Region of Ghana selected from eleven (11) banks for the period of ten years from 2007 – 2016. The study used panel data and secondary data to collate the ratios from all the selected rural and community banks. A regression model was developed with Return on Asset as the dependent variable accompanied with other six explanatory variables. It was revealed that quality of loan portfolio ratio; capital ratio and loan to total assets had significant and positive relationship with profitability. It was also revealed that shocks in all the liquidity variables had one or other implications on profitability. Finally, based on finding seven, which states that cost to income has negative and significant effect on profitability, the study recommended that management must adopt information and communication technology to reduce cost and easy access to banks’ product in the form of Automated Teller Machine.  


2021 ◽  
Author(s):  
Anna M. Hood ◽  
Hanne Stotesbury ◽  
Jennifer Murphy ◽  
Melanie Kölbel ◽  
April Slee ◽  
...  

BACKGROUND Behavioral mitigation strategies to slow the spread of COVID-19 have resulted in sweeping lifestyle changes, with short and long-term psychological, well-being, and quality of life implications. The Attitudes About COVID-19 and Health (ATTACH) study focuses on understanding attitudes and beliefs whilst considering the impact on mental and physical health and the influence of broader demographic and geographic factors on attitudes, beliefs, and mental health burden. OBJECTIVE In this assessment of our first wave of data collection, we provide baseline cohort descriptives of ATTACH study participants in the United Kingdom (UK), United States of America (USA), and Mexico. Additionally, we assess responses to daily poll questions related to COVID-19 and conduct a cross-sectional analysis of baseline assessments collected in the UK between June 26 and October 31, 2020. METHODS The ATTACH study uses smartphone-app technology and online survey data collection. Participants completed poll questions twice daily related to COVID-19 and a monthly survey assessing mental health, social isolation, physical health, and quality of life. Poll question responses were graphed using 95% Clopper-Pearson (exact) tests with 95% confidence intervals. Pearson correlations, hierarchical linear regression analyses, and generalized linear models assessed relationships, predictors of self-reported outcomes, and group differences, respectively. RESULTS By October 31, 2020, 1405, 80, and 90 participants had consented to participate in the UK, USA, and Mexico, respectively. Descriptive data for the UK daily poll questions indicated that participants were generally following social distancing measures, but worry and negative impacts on families increased as the pandemic progressed. Although participants generally reported feeling that the reasons for current measures had been made clear, there was low trust that the government was doing everything in its power to meet public needs. In the UK, 1282 participants also completed a monthly survey (95% white, 72% female, 21% key or essential workers). Nineteen percent of UK participants reported a pre-existing mental health disorder, 31% reported a pre-existing chronic medical illness, and 35% were over 65. Fifty-seven percent of participants reported being more sedentary since the pandemic began, and 41% reported reduced access to medical care. Those with poorer mental health outcomes lived in more deprived neighborhoods, in larger households (ps < .05), had more pre-existing mental health disorders and medical conditions, and were younger than 65 years (all ps < .001). CONCLUSIONS Communities who have been exposed to additional harm during the COVID-19 pandemic were experiencing worse mental outcomes. Factors including having a medical condition, or living in a deprived neighborhood or larger household were associated with heightened risk. Future longitudinal studies should investigate the link between COVID-19 exposure, mental health, and sociodemographic and residential characteristics.


2021 ◽  
Vol 7 (1) ◽  
pp. 74-81
Author(s):  
Nur Sindi Jannati ◽  
M Rusdi ◽  
Melis Melis

This study aims to determine and analyze the impact of the Covid-19 pandemic on the income of the cracker/kemplang home industry in the Jakabaring District, Palembang City. The analytical method used in this research is a qualitative method with data collection techniques in the form of interviews, discussions with business actors and from several sources of other articles. From the research that has been carried out, it is found that the cracker/kemplang home industry continues to run its business, and the income earned by the cracker/kemplang home industry tends to be stable even in the Covid-19 pandemic situation. The factor that supports the traders to keep doing business is the awareness to continue to struggle to meet the needs of their daily lives. There are several attempts by business actors to increase an income, such as by adapting to market changes, providing good service to consumers and paying attention to the quality of goods to be sold to consumers.


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