How to improve company performances from outside: a benchmarking model

IFIP Advances in Information and Communication Technology - Benchmarking — Theory and Practice ◽

10.1007/978-0-387-34847-6_21 ◽

1995 ◽

pp. 179-189

Author(s):

Mario Lucertini ◽

Fernando Nicolò ◽

Daniela Telmon

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