Comparison of CRM Systems Dedicated to SMEs in Terms of the Omnichannel Concept

Smart and Sustainable Supply Chain and Logistics – Trends, Challenges, Methods and Best Practices - EcoProduction ◽

10.1007/978-3-030-61947-3_8 ◽

2020 ◽

pp. 113-130

Author(s):

Roman Domański ◽

Hubert Wojciechowski

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