Comparing Non-Users, Moderate Users and High Users of Self-Service Technologies in an Emerging Economy

2015 ◽  
pp. 138-142
Author(s):  
Sevgi Öztürk ◽  
Selda Kıygı ◽  
Ceyda Ürper ◽  
Utku Özgür
Keyword(s):  
Emerging Economy ◽  
Self Service

Consumer Brand Marketing through Full- and Self-Service Channels in an Emerging Economy

2015 ◽  
Vol 91 (4) ◽  
pp. 644-659 ◽  
Author(s):  
Rajkumar Venkatesan ◽  
Paul Farris ◽  
Leandro A. Guissoni ◽  
Marcos Fava Neves
Keyword(s):  
Emerging Economy ◽  
Brand Marketing ◽  
Self Service ◽  
Service Channels

Economic Performance and Public Finance in Kenya, 1960-2010

2018 ◽  
Vol 47 (2) ◽  
Author(s):  
Kempe Ronald Hope
Keyword(s):  
Public Finance ◽  
Economic Performance ◽  
Emerging Economy ◽  
The Other ◽  
Government Investment ◽  
The Past ◽  
Other Hand ◽  
Private Savings ◽  
Per Capita ◽  
Real Growth

Countries with positive per capita real growth are characterised by positive national savings—including government savings, increases in government investment, and strong increases in private savings and investment. On the other hand, countries with negative per capita real growth tend to be characterised by declines in savings and investment. During the past several decades, Kenya’s emerging economy has undergone many changes and economic performance has been epitomised by periods of stability, decline, or unevenness. This article discusses and analyses the record of economic performance and public finance in Kenya during the period 1960‒2010, as well as policies and other factors that have influenced that record in this emerging economy. 

The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention

MIS Quarterly ◽  
2015 ◽  
Vol 39 (1) ◽  
pp. 177-200 ◽  
Author(s):  
Anne Scherer ◽  
◽  
Nancy V. Wünderlich ◽  
Florian von Wangenheim ◽  
◽  
...  
Keyword(s):  
Customer Retention ◽  
Long Term Effects ◽  
Service Usage ◽  
Self Service
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