A Study on CRM Influence in Small and Medium Retail B2B Industries in India

Lecture Notes in Mechanical Engineering - Emerging Trends in Science, Engineering and Technology ◽

10.1007/978-81-322-1007-8_70 ◽

2012 ◽

pp. 737-743

Author(s):

T. Narayana Reddy ◽

G. Silpa

Download Full-text