Training needs and preferences of adult public library clients in the use of online resources

2010 ◽  
Vol 59 (3) ◽  
pp. 108-117 ◽  
Joan Ruthven
Hester W.J. Meyer

2021 ◽  
Vol 13 (15) ◽  
pp. 8388
Judit Alamo ◽  
Eduardo Quevedo ◽  
Alejandro Santana ◽  
Samuel Ortega ◽  
Himar Fabelo ◽  

New technologies have offered great alternatives for education. In this context, we place robotics and programming as innovative and versatile tools that adapt to active methodologies. With the arrival of COVID-19 and lockdowns, physical resources were kept out of use, and the virtual lectures did not propose to incorporate these elements in a meaningful way. This recent situation raises as an objective of study the need to evaluate if robotics and programming are content that can be taught virtually in these circumstances, without physical resources and without face-to-face lectures. To do this, a mixed methodology consisting of questionnaires and interviews has been incorporated, aimed at primary education teachers, families, and primary education grade students. The results suggest that the virtualization of robotics and programming is a feasible and beneficial alternative for students, which allows the development of digital skills, while it is enhanced with the use of audiovisual materials and online resources. Even though face-to-face classes have other benefits not offered by virtualization, and teacher training needs to be up to the task to face this situation, it is a matter of time to respond to these situations and to guarantee a high-quality distance education.

2012 ◽  
Vol 7 (1) ◽  
pp. 105 ◽  
Diana K. Wakimoto

Abstract Objective – To discover public library clients’ needs and preferences for modes of training on the use of the Internet and the libraries’ online resources and to apply these findings to improve training offered by public library staff. Design – Multiple exploratory case study. Setting – Two public libraries in New South Wales, Australia: a regional library (Mudgee Branch of the Mid-Western Regional Council Library Service) and a metropolitan library (Marrickville Central Library). Subjects – A total of 24 public library clients. The participants were split evenly between the two libraries, with 12 from the Mudgee Branch and 12 from the Marrickville Central. The respondents were further subdivided into two groups based on age (35 to 44 years old and 65 or older) and evenly distributed by sex within the groups. Methods – This study used naturalistic inquiry to frame the multiple exploratory case study of two public libraries. Ruthven used maximum variation sampling to guide the selection of participants. Library staff helped the researcher to identify possible participants at Marrickville, while the researcher advertised for participants at Mudgee Library and at an Internet/database course taught at the Mudgee Business Enterprise Centre. She used snowball sampling to find additional participants at both sites. Ruthven conducted semi-structured interviews with the participants, with questions covering their preferences, recommendations, and needs for online resource training. The data from the interviews and search logs were analyzed using inductive data analysis. Main Results – Participants preferred small group, face-to-face, formalized instruction for initial training on online resources. For further training, participants preferred individualized assistance and immediate support instead of formal classes. They noted a lack of training opportunities and a lack of help from library staff as sources of frustration when trying to learn to use online resources at the public libraries. Conclusion – Public library staff should offer formalized classes for those beginning to learn about using online resources, and focus on ad hoc, individualized assistance for more advanced learners. Since offering this type of instructional program is dependent on staff knowledge and staff availability, library staff members need to be trained in the use of online resources and classroom presentation skills.

2013 ◽  
Vol 1 (2) ◽  
pp. 95-134
Rhea M. Hebert ◽  
Wesley Roberts

This article describes the Job & Career Education Center (JCEC) tutorial project completed in September of 2012. The article also addresses the website redesign implemented to highlight the tutorials and improve user engagement with JCEC online resources. Grant monies made it possible for a Digital Outreach Librarian to create a series of tutorials with the purpose of providing job-related assistance beyond the JCEC in the Carnegie Library of Pittsburgh—Main location. Benchmarking, planning, implementation, and assessment are addressed. A set of best practices for all libraries (public, academic, school, special) are presented. Best practices are applicable to tutorials created with software other than Camtasia, the software used by the JCEC project.

Cassandra Larose

Public libraries are of vital importance to their communities, providing access to information, shelter, services, and serving as an anchor for economic and social growth. As public libraries adapt to an increasingly digital world, they must address the balance of print and electronic materials to ensure that users have access to what they want and need. While public libraries’ print collections are decreasing at a slower rate than those of their academic counterparts, they are also facing increasing pressure to offer materials electronically. Public libraries must address challenges in tracking usage statistics as well as their users’ attitudes towards ebooks and print materials. Resource issues must be addressed, including costs and staffing. An increased desire for flexible space within library branches may also be a consideration impacting print collections. In addressing issues of accessibility, both print and electronic materials may create barriers in some instances while increasing access in others. The closure of many public library spaces during the COVID-19 pandemic in 2020 has introduced new issues, including limitations to access of print materials, new ease of access to online materials, and additional resource limitations as libraries work with limited budgets and staff. While the shift to online services during the COVID-19 pandemic has likely sped up the transition to increasing availability of online resources in public libraries, an appetite for print materials remains.

2013 ◽  
Vol 23 (73) ◽  
pp. 38-45
Margaret Kendall

This article reports on a research project on the lnternet training needs of public library staff in the Greater Manchester region. The methods used were built around six repeat sessions of a one-day course. The course was a positive experience for participants and provided quantitative and qualitative data. The findings show that the research methods were highly effective, and that an interest in the facilities of the' lnternet quickly develops if staff are guided to material directly relevant to their work. With the forth-coming investment in ICT training, the methods could be replicated to assess their impact.

Endoscopy ◽  
2011 ◽  
Vol 43 (07) ◽  
pp. 557-559 ◽  
L. Palazzo ◽  
D. O’Toole

1985 ◽  
Vol 24 (3) ◽  
pp. 291-297 ◽  

2016 ◽  
Vol 60 (2) ◽  
pp. 231-236
Barry W. Golden

1992 ◽  
Vol 2 (1) ◽  
pp. 495-500 ◽  
Derek E. Mc Brinn

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