Digital library services to support online learning amid COVID-19: a study of a private university library in Bangladesh

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dilara Begum ◽  
Md. Hasinul Elahi
Keyword(s):  
Reflective Practice ◽  
Digital Library ◽  
Private University ◽  
Library Services ◽  
Content Type ◽  
User Community ◽  
Digital Services ◽  
Practice Approach ◽  
Digital Library Services ◽  
East West

Purpose The purpose of this paper is to discuss the East West University Library’s (EWUL’s) response to COVID-19 situation through their transformation to digital services. The paper tries to explain how these digital library services support the user community of East West University (EWU) in online teaching and access to information resources. Design/methodology/approach This paper describes the EWUL’s several digital services that are used to meet the needs of its user community during the COVID-19 pandemic. The reflective practice approach has been undertaken for this study on the basis of the authors’ personal experiences working at an academic library. The authors used the reflective practice approach to assess the library’s practice during crisis situation, make the use of technological interventions in service providing and also to re-innovate the digital services for future. Findings During the pandemic, the library shifted all the possible physical or on-site services to digital services, i.e. online resource facilities and remote access to these, federated searching, Web online public access catalog, engaging users through social media, specialized knowledge space, online document delivery, article on request, information literacy training, virtual reference service, etc. The user engagement in all these services is also notable. Research limitations/implications The nature of this study is limited to the COVID-19 pandemic and within a particular geographic location. Practical implications This paper has implications and possible applications for other university libraries in developing countries, which intends to transform their services into digital for ensuring better service quality for their respective user community. Originality/value This paper makes a valuable contribution to the literature on how a private university library of a developing country is responding to pandemics such as COVID-19.

COVID-19 and digital library services – a case study of a university library

2020 ◽  
Vol 36 (4) ◽  
pp. 351-363 ◽  
Author(s):  
Dipti Mehta ◽  
Xiaocan Wang
Keyword(s):  
Digital Library ◽  
Online Teaching ◽  
Academic Library ◽  
Library Services ◽  
Health Crisis ◽  
Content Type ◽  
University Library ◽  
Digital Services ◽  
Digital Format ◽  
Digital Library Services

Purpose The purpose of this paper is to share the experience of a university library in response to the COVID-19 pandemic since early March 2020. The paper describes the library’s position during the crisis and illustrates the uncharted challenges that the pandemic has posed to its digital services. Furthermore, it details how the library has adapted some existing services into a digital format and explored new initiatives/practices to support the university’s full online teaching and learning since March 23, 2020. Design/methodology/approach This paper describes the library’s various digital services that are used to meet the needs of its end-users during the COVID-19 pandemic. The approaches used are the authors’ personal experiences working at an academic library, observations of the library’s responses with regards to its digital services, as well as their reflections on what can be considered for development now and in the future. It highlights the current initiatives and best practices for digital library services during a public health crisis. Findings This paper aims to make other university libraries aware of what the library has implemented with providing digital services to its teaching faculty and students during the pandemic. It also describes the challenges and implications for the library professionals working in-house and remotely. Originality/value This paper is of great value in providing insights and practical solutions responding to the global health crisis for other libraries that are coping with the similar challenges for digital library services.

Integrating ISSM into TAM to enhance digital library services

2016 ◽  
Vol 34 (1) ◽  
pp. 58-73 ◽  
Author(s):  
Jung-Fang Chen ◽  
Jui-Fang Chang ◽  
Cheng-Wan Kao ◽  
Yueh-Min Huang
Keyword(s):  
Information System ◽  
Digital Library ◽  
User Satisfaction ◽  
Perceived Usefulness ◽  
Assessment Model ◽  
Library Services ◽  
Content Type ◽  
New Model ◽  
Digital Library Services ◽  
Net Benefits

Purpose This study aims to propose a new model by incorporating information system success model (ISSM) into technology acceptance model (TAM) with an “attitude toward using” as the connection variable. The new model is then adopted to analyse and investigate empirical data and develop relevant factors, which affect the personal usage behaviour and net benefits for National Central Library in Taiwan to enhance digital library services. The research results can benefit future establishment and design of library information system or improvement of website service procedures. Design/methodology/approach This study selected National Central Library Taiwan Digital Meta-Library as the research theme, and used stratified convenience sampling to perform interviews in various colleges and universities in the southern Taiwan. A total of 264 valid questionnaires were returned, and this study used structural equation modelling (SEM) to perform analyses. Findings The results reveal that attitude toward using is significantly and positively affected by perceived usefulness, perceived ease of use and user satisfaction. However, service quality of information system and personal net benefits do not have a significant and positive effect on attitude toward using, while they have an indirect and significant effect on attitude toward using through user satisfaction. Based on the results above, “user satisfaction” is the critical factor affecting the attitude toward using. Therefore, to strengthen users’ positive attitude toward using, the factor of user satisfaction is a key for enhancing digital library service. Originality/value This study constructed the “New Technology Information Assessment Model” as the reference for improving practical assessment. Moreover, this study also proposed the suggestions concerning digital library information services.

UX gardens

2014 ◽  
Vol 30 (1) ◽  
pp. 5-10
Author(s):  
Robert Fox
Keyword(s):  
User Experience ◽  
Digital Library ◽  
Design Methodology ◽  
Design Principles ◽  
Library Services ◽  
Web Based ◽  
Content Type ◽  
Digital Library Services

Purpose – This column aims to explore the important role of user experience analysis in the design of web based digital library services and tools. Design/methodology/approach – Three key areas of UX are talked about. Findings – Three key areas of UX are applied to digital librarianship. Originality/value – The needs of the patron populations served by individual libraries are unique, but certain design principles can be followed that will significantly enhance the user experience. This column contributes to the discussion regarding those principles.

scholarly journals COVID-19: strategies for positioning the university library in support of e-learning

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stephen Tsekea ◽  
Josiline Phiri Chigwada
Keyword(s):  
Higher Education ◽  
Digital Library ◽  
Academic Libraries ◽  
Higher Education Institutions ◽  
Library Services ◽  
Online Questionnaire ◽  
Content Type ◽  
Research Activities ◽  
E Learning ◽  
Digital Library Services

Purpose The purpose of this study was to investigate the various innovative support strategies rendered by academic libraries in support of e-learning in Zimbabwean universities. This was necessitated by the change in nature of learning and services provision in universities as a result of COVID-19. Despite the crisis caused by the pandemic, users of libraries still expect services to answer their information needs. Design/methodology/approach A quantitative study was done to unpack the role of digital library services in supporting e-learning in universities in Zimbabwe. An online questionnaire was developed using survey monkey and distributed to 50 professional librarians in both private and state universities in Zimbabwe. A total of 34 librarians responded to the questionnaire and the data was analysed and presented thematically. Data were presented using descriptive statistics in the form of figures. Findings The findings revealed that academic libraries play an important role in supporting e-learning in higher education institutions by providing electronic information resources, which are key in research, learning and teaching. The libraries provide a one-stop shop for accessing electronic resources through the digital library. Patrons have benefitted by accessing and using digital library services during the COVID-19 lockdown period. It was also discovered that libraries should ensure that they are prepared to always offer their services despite the closure of physical buildings because of the pandemic. Research limitations/implications The study used an online questionnaire only as the data collection instrument, as it was the most suitable one to get data from librarians working from home and also because of the COVID-19 health guidance such as maintaining social distance. The other methods were not used because of financial constraints. Practical implications This research showed the importance of digital services in e-learning environments, especially in developing countries. The work revealed how university librarians in Zimbabwe are coming up with practical solutions in supporting e-learning in times of crisis. The research therefore becomes handy for higher education institutions and authorities in crafting e-learning frameworks and positioning academic libraries at the centre of teaching, learning and research activities. Social implications This paper provides useful insights into how libraries can support learning especially during a pandemic. The paper details how libraries support communities by offering correct and reliable information from scholarly information sources. It also chronicles how libraries play an important part in the support of researchers in higher institutions in the fight against COVID-19. Originality/value To the best of authors’ knowledge, this research is one of the first done in Zimbabwe on strategies that libraries are using in the COVID-19 era to support e-learning. The findings presented in this study are helpful for higher and tertiary education authorities and other policymakers in improving e-learning and digital libraries.

Dramatis personae

2014 ◽  
Vol 30 (2) ◽  
pp. 69-73
Author(s):  
Robert Fox
Keyword(s):  
User Experience ◽  
Digital Library ◽  
Design Methodology ◽  
Design Tool ◽  
Library Services ◽  
Content Type ◽  
Digital Library Services

Purpose – This column aims to discuss a tool used in user experience studies called personas. Design/methodology/approach – This is a conceptual column discussing personas as a design tool. Findings – Personas can be a powerful tool used in the design of digital library services. Originality/value – The personas methodology could be a very powerful tool for libraries in helping them understand their constituent populations and serve them better.

Digital library services in mobile computing

1995 ◽  
Vol 24 (4) ◽  
pp. 34-39 ◽  
Author(s):  
Bharat Bhargava ◽  
Melliyal Annamalai ◽  
Evaggelia Pitoura
Keyword(s):  
Mobile Computing ◽  
Digital Library ◽  
Library Services ◽  
Digital Library Services

scholarly journals Students' Information-Seeking Intention in Academic Digital Libraries

2017 ◽  
pp. 259-273
Author(s):  
Faeizah Salim ◽  
Bavani Saigar ◽  
Pravin Kumar Armoham ◽  
Sarasvathy Gobalakrishnan ◽  
Michelle Yen Pin Jap ◽  
...  
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Information Seeking ◽  
Reasoned Action ◽  
Higher Learning ◽  
Hierarchical Regression ◽  
Library Services ◽  
Planned Behaviour ◽  
Library Users ◽  
Digital Library Services

The purpose of this research is to examine students' information-seeking intention regarding academic digital library services guiding by the Theory of Reasoned Action (TRA) and Theory of Planned Behaviour (TPB). Data was collected among students in a public higher learning institution in Federal Territory of Labuan Malaysia. The empirical result of the hierarchical regression had confirmed that students' intention to seek for information in digital library was influenced mainly by their attitude, implying that, in predicting the information-seeking intention in an academic digital library with TPB was much better than TRA. The findings of the research provide broader insights for the academic digital libraries to be more aware of the important factors that influence library users in seeking for information and fulfil their requirement. A new motion can be developed by using the result of this research, which improve the knowledge from previous studies via the assessment from TPB.

scholarly journals Physical design development for evaluate digital library application based on modified CSE-UCLA with weighted product

2018 ◽  
Vol 197 ◽  
pp. 15003
Author(s):  
Dewa Gede Hendra Divayana ◽  
P. Wayan Arta Suyasa ◽  
Ida Bagus Gede Surya Abadi
Keyword(s):  
Digital Library ◽  
Physical Design ◽  
Trial Result ◽  
Library Services ◽  
Design Development ◽  
Average Percentage ◽  
Analysis Technique ◽  
Digital Library Services ◽  
Library Evaluation

Digital library as one of the supporting services of information technology-based learning process has been found in many universities, but in the implementation, there are still many obstacles. Therefore, it is necessary to evaluate using appropriate tools to obtain accurate results. Based on that, the primary purpose of this paper is to explain the physical design of applications that apply the modified CSE-UCLA model with weighted product method, so it can be used to evaluate the digital library. Subjects involved in conducting trials on this application for digital library evaluation are four peoples consisting of two educational experts and two informatics experts. The location of the experiment was done in one of the computer universities in Bali Province. The tool used to collect data of trial result is in the form of questionnaires. The analysis technique used is descriptive quantitative concerning the quality percentage of each trial aspects. The results obtained from this study were average percentage of evaluation application quality of 92.00% belonging to the excellent category, so it can be concluded in general that applications were ready for use to evaluate the quality of digital library services.

Using data mining to improve digital library services

2010 ◽  
Vol 28 (6) ◽  
pp. 829-843 ◽  
Author(s):  
Ana Kovacevic ◽  
Vladan Devedzic ◽  
Viktor Pocajt
Keyword(s):  
Data Mining ◽  
Digital Library ◽  
Library Services ◽  
Digital Library Services ◽  
Using Data
Sign in / Sign up

Export Citation Format

Share Document