scholarly journals Stakeholder identification methods used in private organisations’ projects in Nigeria

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nathaniel Ayinde Olatunde ◽  
Imoleayo Abraham Awodele ◽  
Henry Agboola Odeyinka

PurposeThe purpose of the study is to examine the stakeholder identification (SI) methods used in building projects procured by private corporate organisations in Southwestern Nigeria to draw a correlation between methods used for SI and project performance in the study area, thereby enhancing project performance.Design/methodology/approachThe study used a census survey to purposively select 30 projects managers (who indicated from a first-stage questionnaire) that they have participated in structured stakeholder management (SM) from a list of 106 project managers and client representatives who have been involved in SM of building projects procured by private corporate organisations between 2008 and 2017 in the study area. A second-stage questionnaire was designed to elicit information from the respondents. The quantitative data that were collected were analysed using mean score (MS) analysis and Analysis of variance (ANOVA).FindingsThe study found that brainstorming in group meetings (MS = 4.33), interviews with the expert (MS = 3.20) and identification by other stakeholders (MS = 3.00) are the most frequently used SI methods in the study area. It was also found that the use of a questionnaire (MS = 0.87), Delphi method (MS = 0.80) and public hearing (MS = 0.57) was rare for SI in the study area. A further result showed that there was no significant difference in the opinion of project managers on 85% of methods used for SI in the study area irrespective of the procurement method employed.Practical implicationsThe study examined the methods project managers used for SI on building projects procured by private corporate organisations to advocate for more robust and all-inclusive SI methods.Originality/valueThe study empirically examined methods used for SI and correlated them to project performance.

2017 ◽  
Vol 1 (2) ◽  
pp. 11-23
Author(s):  
Oluwaseun Dosumu ◽  
Godwin Idoro ◽  
Henry Onukwube

The issue of continual poor project performance in the construction industry remains unresolved and there is need for improvement. In view of improving project performance, the study aims at investigating the frequent causes of errors in construction contract documents. The survey research design and mixed research methods were used for the study. The respondents for the study consist of 86 consulting and 98 contracting firms that have been engaged on building projects that is above one floor between 2012 and 2015. Fifty one (51) interviews were also conducted on contractors, project managers and consultants on the projects they were involved and can equally provide necessary information for the study. Statistical Package for Social Sciences (SPSS 20) was used for the analysis of the study. The study found that the frequent causes of the errors in contract documents are frequent design changes by clients, lack of adequate time to prepare documents and design management experience among others. Based on the findings, it was concluded that the causes of errors in contract documents vary from one state to the other. It was also concluded that there is difference in the causes of errors in contract documents based on types of building, services rendered by construction organisations and states in South West, Nigeria. However, there is no significant difference in the causes of errors in contract documents based on procurement method except where there is incomplete documentation or contracting organisations have overlapping activities. The study recommends that the frequent errors identified should always be prevented from occurring if cost and time overrun are to be minimized. Also since most of the causes identified are related to consultants, it was recommended as suggested by interviewees that all designs must go through quality assurance process.Keywords: Building projects, Construction, Contract documents, Errors, project performance


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nathaniel Ayinde Olatunde ◽  
Henry A. Odeyinka

PurposeStudies on stakeholder management (SM) in developing countries have largely focused on public projects. However, projects of private organisations also need much improvement. The purpose of the study was to examine the extent of SM practices in building projects procured by private corporate organisations.Design/methodology/approachPurposive sampling technique was used to select project managers (PMs) and client representatives (CRs) who have been involved in projects procured by private corporate organisations between 2008 and 2017 in Southwestern Nigeria. The PMs are comprised of executive and non-executive PMs as well as contract administrators. Both the PMs and CRs were requested to provide information on one building project in which they were involved within the period under consideration. The data collected were analysed using mean score (MS) analysis, t-test, and analysis of variance.FindingsThe results showed that structured SM processes were followed in only 30.65% of building projects procured by private corporate organisations in the study area. Results further showed on a five-point scale 5-max scale that SM practice was highest with an MS of 3.92 on projects where executive PMs were appointed and lowest (MS = 2.85) on projects where PMs were appointed as contract administrators. Furthermore, it was found that respondents placed the highest premium (MS = 3.73) on stakeholder identification while they placed the lowest premium (MS = 3.45) on developing implementation strategies and stakeholder classification.Practical implicationsThe study examines the status quo regarding SM practice in the study area in order to devise a means of refinement.Originality/valueThe study is an attempt to evaluate the premium placed on different components of SM practices by differing categories of project managers.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nathaniel Ayinde Olatunde

PurposeAdvocates of structured stakeholder management (SM) processes have emphasized the use of the appropriate strategies as the most important process in SM. Yet, research effort in this regard in developing countries has been inadequate. The purpose of the study was to examine the SM strategies used on building projects procured by private corporate organisations in south-western Nigeria to enhance project performance.Design/methodology/approachThe study used a census survey to select 30 projects managers who indicated (from 106 who responded to a first stage questionnaire) that they have participated in structured SM in the study area between 2008 and 2017. A second-stage questionnaire was designed to elicit information from the respondents. Data analysis was done with the use of frequency, percentile and mean score (MS) and analysis of variance (ANOVA).FindingsStakeholders with high power and high interest were managed with the use of “collaborate/partner” strategy (MS = 3.86), stakeholders with high power and low interest were “kept satisfied” (MS = 4.09), stakeholders with low power and high interest were managed by using “keep them informed regularly” strategy (MS = 4.10) and stakeholders with low power and low interest were managed using “monitor and respond when necessary” strategy (M = 3.94). Further results show that static stakeholders with high power were managed by using the “monitor constantly” strategy (MS = 4.11), stakeholders with high power, high legitimacy and high urgency were managed by adopting the “keep satisfied” strategy (MS = 4.26), to manage non-supportive stakeholders, project managers adopted the “keep satisfied” strategy (MS = 4.18) and supportive stakeholders were managed by using “involved” strategy (MS = 4.02). More results showed that there is no significant difference in the opinion of project managers on SM strategies employed irrespective of procurement method.Practical implicationsThe study provided a guide to project managers on the appropriate SM strategies to use for future projects.Originality/valueThe study was an attempt to appraise the SM strategies in relation to the procurement methods and their relationship with project performance.


2019 ◽  
Vol 10 (1) ◽  
pp. 50-63
Author(s):  
Emmanuel Eyiah-Botwe ◽  
Clinton O. Aigbavboa ◽  
Wellington Didibhuku Thwala

Purpose Globally, inadequate resources, skills deficiency and poor infrastructure have necessitated public-private partnerships (PPPs) as investment initiative for public sector projects. The purpose of this paper is to evaluate the key constructs for improved stakeholder management (SM) success in curbing PPP projects’ failure in developing countries to fill the research gap. Pre-stakeholder identification (PSI); implementation, monitoring and feedback (IMF) factors impact on PPP projects’ success in Ghana were examined. Design/methodology/approach In total, 16 models were studied as part of literature review followed by a qualitative three-round Delphi survey for SM key factors and validated using a quantitative questionnaire survey. The findings were analysed using structural equation modelling and a model fit test. Findings PSI, IMF factors directly influence PPP SM success model hence are key constructs. Furthermore, stakeholder consideration, a clear statement of objectives, adopting design and build are variables established as influencing PPP projects failures. Stakeholder identification, engagement, communication and analysis are generic factors. Practical implications Project managers can achieve stakeholder satisfaction and improve PPP projects delivery by considering the innovative PPP SM model. Furthermore, considering the identified factors and variables in holistic models will enhance stakeholder involvement thereby curbing PPP projects failure. Social implications Reducing PPP projects’ failure will enhance socio-economic growth. Originality/value PSI; IMF factors have never been included in holistic PPP SM model. They are proposed to curb PPP projects’ failure.


2021 ◽  
Vol 11 (1) ◽  
pp. 9-18
Author(s):  
Nathaniel Ayinde Olatunde ◽  
Henry Agboola Odeyinka

AbstractStakeholder management (SM) is of utmost importance in ensuring timely project delivery, delivery within budget, to the right quality level and to client’s satisfaction. Private corporate organizations have limited resources and so could not afford project cost or time overrun and other issues that could impact project success. While studies are available that examined factors impacting stakeholder management in public building projects, there is a paucity of research on factors influencing stakeholder management in building projects procured by private corporate organizations; hence this study. The objective of the reported study is to assess the factors influencing SM in building projects procured by private corporate organizations in Southwestern Nigeria with a view to enhancing project delivery. The data for the study were collected using a structured questionnaire survey. Purposive sampling technique was used to select project managers (PMs) and client representatives (CRs) that were involved in the management of building projects procured by private corporate organizations between 2008 and 2017. A total of 106 questionnaires were received from PMs and CRs that responded to the questionnaire survey. The data collected were analysed using mean score (MS) analysis, Student’s t-test and factor analysis. The result shows that the most important factors influencing SM comprise of ‘maintaining good relationships with stakeholders’, ‘addressing stakeholders’ concerns and needs’ and ‘avenue for communicating project impacts’. The further result using factor analysis shows that the factors influencing SM could be categorized into six component groupings of - project relationship, information input, stakeholder estimation, decision-making, sustainable support and external project relationship awareness. The study concluded that project managers need to pay attention to the identified topranking factors in order to achieve improved project delivery.


2016 ◽  
Vol 14 (2) ◽  
pp. 139-164 ◽  
Author(s):  
Luqman Oyekunle Oyewobi ◽  
Richard Jimoh ◽  
Bashir Olanrewaju Ganiyu ◽  
Abdullateef Adewale Shittu

Purpose Construction process is complex and traditionally fragmented; thus, it is almost impossible to have a project completed without changes to the original plan or the construction process. The purpose of this study is to identify and examine the causes of variation orders, ascertain their effects and establish the cost and time performance implication as a result of variation orders. Design/methodology/approach This study obtained information from 90 construction stakeholders on 30 completed educational building projects to ascertain the causes and effects of variation orders on project delivery using questionnaire survey. In addition to this, a pro forma document was designed to obtain the project characteristics, cost and time data from these 30 completed educational building projects. Factor analysis was used to categorise the causes of variation orders, while severity index was used to examine their effects on project delivery. The hypothesised statement was tested using paired t-statistics to examine whether a statistically significant difference existed between variation orders, cost and time performance of the projects. Findings The study identified 13 main factors as causes of variation orders and the results revealed that the most frequent effects of variations were increase in construction costs, time, client dissatisfaction, increase construction project rework and demolition and project abandonment. The results also showed that variation orders had significant effects on both cost and scheduled performance of the educational building projects with average cost and time escalation of 33.95 and 29.45 per cent of the original project cost and time, respectively, for the entire projects studied, while average cost implication of variation orders is 23.79 per cent. Practical implications The findings in this study will be of assistance to government agencies and management of public works in higher institutions of learning in managing variations in construction projects. The study will also add to the current literature on the impact of variation orders on educational building projects in developing countries. Finally, it will create the much-needed awareness on the severity and implication of change or variation orders on project delivery. Originality/value The study identified and examined the causes of variation orders, ascertained their effects and established the cost and time effects of the causes of variation order on project performance. This will assist project initiators, contractors, consultants and other stakeholders to fully appreciate and understand the significant effects of variation orders on project performance.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Olufisayo Adewumi Adedokun ◽  
Temitope Egbelakin ◽  
Deborah Oluwafunke Adedokun ◽  
Johnson Adafin

Purpose Despite the huge capital outlay in tertiary education building projects (TEBP), these projects undoubtedly failed in meeting the set objectives of cost, time and quality, among others. Therefore, rather than the impacts of risks on the overall project performance, which is common in the construction management literature, the purpose of this study is to assess the impacts of risk factors on the criteria for measuring the success of public TEBP. Design/methodology/approach The paper adopted a quantitative research method where the data collection was via a questionnaire survey. The researcher administered 452 questionnaires to the client representatives, consultants and contractors involved in building projects across five public tertiary education institutions in Ondo State, Nigeria. Of 452 questionnaires, 279 were retrieved and suitable for the analysis, translating to a 61.73% response rate. The reliability analysis of the research instrument showed 0.965 and 0.807, via Cronbach’s alpha test, indicating high reliability of the instrument used for data collection. Findings The study found different risk factors affecting the criteria for measuring the success of TEBP. For instance, the environmental risk factor significantly impacted completion to cost, while financial and political risk factors significantly impacted completion to time. In addition, while environmental, legal and management risks significantly impacted end-user satisfaction, safety performance was significantly impacted by logistic, legal, design, construction, political and management risks. Besides, the logistic, legal, design, construction, financial, political and management risk factors impacted profit. However, despite profit being one of the criteria for measuring the success of building projects, it recorded the highest risk impacts amounting to 41% variance. Research limitations/implications The findings are limited to the public tertiary education building projects procured via competitive tendering; therefore, the results might differ when considering other procurement methods. Practical implications The practical implication is that rather than focusing on all risk factors, the project stakeholders could give adequate attention to the significant risk factors impacting each of the parameters for measuring the success of education building projects. Originality/value The study revealed specific risk factors impacting the criteria for measuring the success of TEBP, which extend beyond the use of the overall project performance approach.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Amirali Shalwani ◽  
Brian Lines

PurposeThe Project Management Body of Knowledge recommends the use of issue logs as a best practice to minimize the potential project cost and schedule growth. Although the broader topic of project control has been widely studied in the construction literature, the specific application of issue logs has remained relatively understudied. This study aims to analyze the extent and consistency with which construction teams utilize issue logs and the corresponding project performance outcomes.Design/methodology/approachA dataset of 5,635 individual issues was gathered from the final issue logs of 881 small building projects delivered via the design–bid–build method. Differences between groups were determined using the Kruskal–Wallis H test with post hoc testing via the Mann–Whitney U test with pairwise comparison.FindingsThe results showed that, on average, project teams who used issue logs to a greater extent achieved a 3.1 to 4.3% reduction in cost growth and a 5.3 to 12.3% reduction in schedule growth. This result shows that issue logs can be used to improve construction project performance in the areas of cost and schedule.Originality/valueThis result provides a contribution to practitioners, wherein project teams should be encouraged to establish their issue management practices early in the project schedule to encourage greater issue log usage for the remainder of the project.


2018 ◽  
Vol 35 (7) ◽  
pp. 1306-1320
Author(s):  
Fredrik Backlund ◽  
Erik Sundqvist

Purpose There are limited studies of continuous improvement (CI) from the perspective of a project-based organization (PBO). Hence, the purpose of this paper is to explore challenges that PBOs may encounter when applying CI. Design/methodology/approach An exploratory and qualitative approach has been used, involving six management teams in six different PBOs, using focus groups interviews as data collecting method. Findings A high degree of autonomy among project managers seems to limit a collective approach to project management in PBOs. As a consequence the overall PBO performance becomes subordinate to the individual project performance—an approach opposite to that of CI. Further, the management teams themselves seem to uphold a project focus, also complicating improvement initiatives from a PBO-perspective. Research limitations/implications The management teams have been the unit of analysis, where the PBOs mainly conduct projects in an engineering and construction context, and are located in the same country and region. This approach enables the thorough study of a phenomenon, while preconditions for generalization are limited. However, the findings could be used by researchers as a basis for more in-depth studies of specific challenges, and for making surveys to obtain generalization of results. Practical implications The results can induce awareness and understanding of different challenges if applying CI in a PBO, hence a starting point for finding ways to overcome these challenges. Originality/value The article contributes to an increased understanding of challenges that PBOs may encounter when applying CI, confirming and presenting additional findings compared to previous studies.


2020 ◽  
Vol 27 (10) ◽  
pp. 3095-3113
Author(s):  
Lihui Zhang ◽  
Guyu Dai ◽  
Xin Zou ◽  
Jianxun Qi

PurposeInterrupting work continuity provides a way to improve some project performance, but unexpected and harmful interruptions may impede the implementation. This paper aims to mitigate the negative impact caused by work continuity uncertainty based on the notion of robustness.Design/methodology/approachThis paper develops a float-based robustness measurement method for the work continuity uncertainty in repetitive projects. A multi-objective optimization model is formulated to generate a schedule that achieves a balance between crew numbers and robustness. This model is solved using two modules: optimization module and decision-making module. The Monte Carlo simulation is designed to validate the effectiveness of the generated schedule.FindingsThe results confirmed that it is necessary to consider the robustness as an essential factor when scheduling a repetitive project with uncertainty. Project managers may develop a schedule that is subject to delays if they only make decisions according to the results of the deadline satisfaction problem. The Monte Carlo simulation validated that an appropriate way to measure robustness is conducive to generating a schedule that can avoid unnecessary delay, compared to the schedule generated by the traditional model.Originality/valueAvailable studies assume that the work continuity is constant, but it cannot always be maintained when affected by uncertainty. This paper regards the work continuity as a new type of uncertainty factor and investigates how to mitigate its negative effects. The proposed float-based robustness measurement can measure the ability of a schedule to absorb unpredictable and harmful interruptions, and the proposed multi-objective scheduling model provides a way to incorporate the uncertainty into a schedule.


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