Indian research shows managers fail to distinguish between different performance measures, but show a concern for overall performance
Purpose The purpose was to study the inter-dimensionality of three underlying dimensions -Task Performance (TP), Interpersonal Facilitation (IPF), and Job Dedication (JD) in. the Indian public sector, as seen by managers. Design/methodology/approach The study was based on a pen and paper survey with 162 managers from 13 PBUs in Bhubaneswar, capital of Odisha, a state in eastern India. Most have over 2,000 employees. The respondents were from a mixture of management levels, including junior management (52%), middle management (41%) and senior management (7%). They filled in 621 forms between them, 588 of which were usable. The questionnaire used had 22 items across the three dimensions. Findings The results showed that PSU managers do not perceive a difference between the performance measures, but that their ratings do not reflect that differentiation. Instead, they showed a concern for overall performance. Originality/value The authors said their study was the first to explore the perception of PSU managers on performance dimensionality in an Indian context.