Sustainable international tourist hotels: the role of the executive chef

2017 ◽  
Vol 29 (7) ◽  
pp. 1873-1891 ◽  
Author(s):  
Tung-Hsuan Wan ◽  
Yun-Shu Hsu ◽  
Jehn-Yih Wong ◽  
Shin-Hao Liu

Purpose Human capital is the most important determinant of the Hospitality industry’s success. Executive chefs should be skilled in both management and culinary arts, in addition to ensuring the success of the entire hospitality division. The study aims to understand the competencies of executive chefs in international tourist hotels in Taiwan. Design/methodology/approach Literature review and behavioral event interviews were conducted with ten executive chefs and executive sous chefs. The modified Delphi method verified the results using 15 experts. Findings A competency framework was created, with four quadrants – managerial, operational, behaviors and skills – to classify executive chefs’ competencies. Each competency was further divided into sub-competencies – culinary research, emotional control, negotiation skills, job guidance and proactive thinking ability – for 25 items. Quadrants I and II are hard competencies that can be improved through education and training, whereas the third and fourth are soft competencies that require more time for development in workers. Practical implications The two-step study developed a competency framework with a practical reference value. The study results could be utilized by human resources managers during their companies’ training, recruitment, selection and promotion. Originality/value Besides the Delphi method, a deep behavioral event interview that enabled determining critical competencies was also used to collect data. The results obtained could be used to structure schools’ curricula. Collaborations between the hospitality industry and schools could help develop better curricula and training plans to maximize the availability of educational resources.

2019 ◽  
Vol 51 (2) ◽  
pp. 85-103 ◽  
Author(s):  
Nuria Gisbert-Trejo ◽  
Jon Landeta ◽  
Eneka Albizu ◽  
Pilar Fernández-Ferrín

PurposeThe purpose of this paper is to explore the essential mentor characteristics for effective inter-organizational mentoring. This kind of HR development technique, where mentor and mentee belong to different organizations, is becoming increasingly popular and so far has been scarcely studied.Design/methodology/approachFirst, a rigorous literature analysis to identify primary mentor characteristics for managers and professionals has been performed; second, a Delphi analysis has determined their relevance according to the opinion of 125 experienced mentors, mentees and program coordinators that have carried out inter-organizational mentoring processes in Spain; and third, an exploratory factor analysis has reclassified the mentor characteristics into a smaller number of factors.FindingsIn total, 29 relevant mentor characteristics have been identified and valued. The foregoing characteristics are related to seven underlying dimensions or factors that serve to characterize an effective mentor for inter-organizational mentoring programs.Originality/valueThe research extends the existing literature regarding mentor characteristics of those mentors who are engaged in inter-organizational mentoring. In addition, this work offers a valuable contribution to inter-organizational mentoring research based in a Delphi method that includes both academic and practitioner perspectives in a cultural context that may have not received previous attention. The findings can be valuable for both academics who investigate this topic of growing interest, and for practitioners who must face the selection and training of mentors.


CJEM ◽  
2013 ◽  
Vol 15 (01) ◽  
pp. 24-33 ◽  
Author(s):  
Rick Penciner ◽  
Robert A. Woods ◽  
Jill McEwen ◽  
Richard Lee ◽  
Trevor Langhan ◽  
...  

ABSTRACTObjectives:There is no consensus on what constitutes the core competencies for emergency medicine (EM) clerkship rotations in Canada. Existing EM curricula have been developed through informal consensus and often focus on EM content to be known at the end of training rather than what is an appropriate focus for a time-limited rotation in EM. We sought to define the core competencies for EM clerkship in Canada through consensus among an expert panel of Canadian EM educators.Methods:We used a modified Delphi method and the CanMEDS 2005 Physician Competency Framework to develop a consensus among expert EM educators from across Canada.Results:Thirty experts from nine different medical schools across Canada participated on the panel. The initial list consisted of 152 competencies organized in the seven domains of the CanMEDS 2005 Physician Competency Framework. After the second round of the Delphi process, the list of competencies was reduced to 62 (59% reduction). A complete list of competencies is provided.Conclusion:This study established a national consensus defining the core competencies for EM clerkship in Canada.


foresight ◽  
2019 ◽  
Vol 21 (5) ◽  
pp. 525-544 ◽  
Author(s):  
Jhon Wilder Zartha Sossa ◽  
William Halal ◽  
Raul Hernandez Zarta

Purpose The purpose of this study is to review the literature on the Delphi method, its characteristics and current applications through an analysis of recent most-cited scientific papers, with an emphasis on three axes, namely, the number of rounds used, stakeholder participation relevance or only academic experts’ participation and the possibility of using indicators or techniques different from those related to descriptive statistics. Design/methodology/approach In total, 57 papers were initially reviewed, 10 of them with a high citation rate. Then, an analysis was made of papers in Scopus for the period 2015-2018 published in the Technological Forecasting and Social Change Journal and in the Futures and Foresight Journal, which had the characteristic of displaying quartile Q1 or Q2 in Scimago in addition to being in Scopus. Findings Among the main results, the authors observe the tendency to use fewer rounds, a higher prevalence of stakeholder participation and not only academic experts but also the use of new types of modified Delphi such as real-time spatial Delphi, Delphi group, market Delphi, real-world Delphi and policy Delphi. Originality/value Among the conclusions, the possibility of using other indicators or complementary techniques to the descriptive statistics is highlighted such as number of justifications or comments between rounds, coefficients to quantify the competence or degree of expertise of the participants, measures of the perception of the expert on the usefulness of the presented feedback, graphs of the number of arguments according to the number of questions, the Wilcoxon Ranked Pairs Test, the k means, Kolmogorov–Simonov test and the Mann–Whitney U-test.


2021 ◽  
Vol 123 (13) ◽  
pp. 511-528
Author(s):  
Yugang Ji ◽  
Wen-Hwa Ko

PurposeThis study used the literature review and the modified Delphi method to evaluate the importance of the catering quality indices of university canteens in China. In order to compile the catering quality indices of university canteens in China as reference for the subsequent improvement of Chinese canteens.Design/methodology/approachThis study first analysed literature data to establish the preliminary quality indices and used the modified Delphi method for measurement. After three rounds of Delphi analysis by 35 experts, the results of the catering quality indices of university canteens in China are summarised.FindingsThe research results show that university canteen catering quality issues are divided into six dimensions, including catering safety management, employee hygiene management, catering service, food quality, environmental atmosphere and corporate social responsibility. Catering safety management is the most important index, followed by employee hygiene management.Originality/valueThe research results can be used as suggestions for follow-up improvements in the quality of university canteens in China and a basis of reference for amendments to relevant national or local laws and regulations. The food prices, food quality and whether food hygiene and safety standards are met by university canteens are all related to the health and vital interests of the teachers and students, as well as the stability of the university. Therefore, the government should increase supervision in these aspects to avoid decline in the quality of meals due to low profits and enforce strict requirements for food safety.


2020 ◽  
Vol 40 (3) ◽  
pp. 162-170
Author(s):  
Henrik Andersson ◽  
Jonas Carlsson ◽  
Lene Karlsson ◽  
Mats Holmberg

Patients suffering from mental illness are vulnerable, and they do not always have access to proper emergency care. The aim of this study was to identify competency requirements for the assessment of patients with mental illness by soliciting the views of emergency care nurses. A modified Delphi method comprising four rounds was used. Data were collected in Sweden between October 2018 and March 2019. The data were analyzed using content analysis and descriptive statistics. The panel of experts reached the highest level of consensus regarding basic medical knowledge: the capability to listen and show respect to the patient are essential competency requirements when assessing patients with mental illness in emergency care. Awareness of these competency requirements will enhance teaching and training of emergency care nurses.


Neurology ◽  
2021 ◽  
pp. 10.1212/WNL.0000000000012125
Author(s):  
Aykut Aytulun ◽  
Andrés Cruz-Herranz ◽  
Orhan Aktas ◽  
Laura J. Balcer ◽  
Lisanne Balk ◽  
...  

Objective:To update the consensus recommendations for reporting of quantitative optical coherence tomography (OCT) study results, thus revising the previously published Advised Protocol for OCT Study Terminology and Elements (APOSTEL) recommendations.Methods:To identify studies reporting quantitative OCT results, we performed a PubMed search for the terms “quantitative” and “optical coherence tomography” from 2015 to 2017. Corresponding authors of the identified publications were invited to provide feedback on the initial APOSTEL recommendations via online surveys following the principle of a modified Delphi method. The results were evaluated and discussed by a panel of experts, and changes to the initial recommendations were proposed. A final survey was recirculated among the corresponding authors to obtain a majority vote on the proposed changes.Results:One hundred sixteen authors participated in the surveys, resulting in 15 suggestions, of which 12 were finally accepted and incorporated into an updated 9-point-checklist. We harmonized the nomenclature of the outer retinal layers, added the exact area of measurement to the description of volume scans; we suggested reporting device-specific features. We advised to address potential bias in manual segmentation or manual correction of segmentation errors. References to specific reporting guidelines and room light conditions were removed. The participants’ consensus with the recommendations increased from 80% for the previous APOSTEL version to greater than 90%.Conclusions:The modified Delphi method resulted in an expert-led guideline (evidence class III, GRADE criteria) concerning study protocol, acquisition device, acquisition settings, scanning protocol, fundoscopic imaging, post-acquisition data selection, post-acquisition analysis, nomenclature and abbreviations, and statistical approach. It will still be essential to update these recommendations to new research and practices regularly.


Kybernetes ◽  
2020 ◽  
Vol 49 (12) ◽  
pp. 2947-2976
Author(s):  
Mohammad Abdolhosseinzadeh ◽  
Mahdi Abdolhamid

Purpose The purpose of this paper is to promote governance quality by presenting a school of government model. Design/methodology/approach To this end, seven schools were selected from among 25 outstanding existing schools of government by purposive sampling. Subsequently, these schools were carefully examined and categorized into primary and support processes through a comparative study and the categorical content analysis approach. Findings The resulting four primary processes of education, research and agenda-setting, discourse-making and networking, and training and cadre-building, and the five sub-systems of schools of government were extracted. The outputs of the school of government model were classified into the three categories of training cadres experienced in public policy and administration, discourse-making and influencing the environment and theorizing. Finally, the extracted categories were approved by the relevant experts through the fuzzy Delphi method. Originality/value This paper can contribute to the training of policymakers and policy researchers, as well as to the establishment, and more effective management, of schools of government.


2021 ◽  
pp. 019394592110238
Author(s):  
Winnie Sun ◽  
Magda Grabkowski ◽  
Ping Zou ◽  
Bahar Ashtarieh

The purpose of this article is to report the literature review findings of our larger deprescribing initiative, with the goal of developing a competency framework about deprescribing to be incorporated into the future geriatric nursing education curriculum. A literature review was conducted to examine the facilitators and barriers faced by nurses with regard to the process of deprescribing for older adults, and the development of deprescribing competency in nursing education. We adopted the seven steps of the Comprehensive Literature Review Process Model, which is sub-divided into the following three phases (a) Exploration; (b) Interpretation; and (c) Communication. A total of 24 peer-reviewed documents revealed three major facilitating factors: (a) Effective education and training in deprescribing; (b) Need for continuing education and professional development in medication optimization; and (c) Benefits of multi-disciplinary involvement in medication management.


Sign in / Sign up

Export Citation Format

Share Document