The change in environmental perception in strategic plans: the case of local governments in Turkey

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahmut Hiziroglu
Keyword(s):  
Local Governments ◽  
Design Methodology ◽  
Public Institutions ◽  
Content Type ◽  
The Public ◽  
Strategic Plans ◽  
Metropolitan Municipalities ◽  
Practical Implications ◽  
Insight Into

PurposeThis study aims to find out whether strategic plans contribute to change by exploring to what extent environmental (external and internal) perceptions of the public institutions changed in consecutive plans.Design/methodology/approachThe research is an explorative case study of three metropolitan municipalities in Turkey: Istanbul, Ankara and Izmir, which represent about one-third of population of the country. In this context, three consecutive strategic plans of metropolitan municipalities in question were examined based on a content analysis using a guideline developed by the author.FindingsThe findings reveal that the use of strategic plans as a guide is indispensable. The study argues that consecutive strategic plans of metropolitan municipalities are both conducive to change and are useful tools for the effectiveness of the strategy.Research limitations/implicationsWhile this study analyses the strategic plans regardless of considering the extent to which the institutions have achieved their desired goals, it recommends that the “strategic plans” should not only be used as rituals but also as a guide to change.Practical implicationsThe study emphasizes the fact that strategic plans provide managers with the necessary tools to perform an analysis that gives insight into the extent to which they are able to manage the change when they compare their strategic plans and put them into practice in the consecutive periods.Originality/valueThis study contributes to the field by questioning the basis of criticisms of strategic planning in the context of public sector and shows how strategic plans play a role in tracing the change in institutions.

Role reflections of police reservists: a study of volunteer reserve officers in Malaysia

2018 ◽  
Vol 41 (6) ◽  
pp. 813-827 ◽  
Author(s):  
Phaik Kin Cheah ◽  
N. Prabha Unnithan ◽  
Suresh Suppiah
Keyword(s):  
Police Officers ◽  
Design Methodology ◽  
Theory Approach ◽  
Structured Interviews ◽  
Content Type ◽  
The Public ◽  
Role Orientations ◽  
Grounded Theory Approach ◽  
Practical Implications ◽  
Insight Into

PurposeThe purpose of this paper is to investigate the work roles of the Royal Malaysia Police Volunteer Reserve officers.Design/methodology/approachA grounded theory approach was utilized for the generation and analysis of the data. Data were collected through interviews, observations and follow-ups. Semi-structured interviews were conducted with 20 male and female volunteer reserve officers and 5 regular police officers aged between 24 and 58 years of mixed socioeconomic backgrounds, ethnicities and ranking in the Royal Malaysia Police force. Two civilian respondents (spouses of the Police Volunteer Reserve officers) were also interviewed for this study for the purpose of theory sampling.FindingsThe data were analyzed qualitatively resulting in a model of Royal Malaysia Police Volunteer Reserve officer roles consisting of four orientations.Research limitations/implicationsStudy outcomes are discussed theoretically and administratively. The four role orientations identified will assist researchers studying police reserve volunteerism.Practical implicationsStudy outcomes allow administrators to utilize and deploy police reservists in consonance with the four role orientations identified.Social implicationsThis study provides insight into how police reservists conceive of and execute their roles as they negotiate them in relation to the regular police officers they work with and the public from which they are drawn.Originality/valueThis is the first study of police volunteerism in Malaysia.

The use of accounting in managing the institutional complexities of a festival organisation pursuing financial and social objectives

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Per Ståle Knardal ◽  
John Burns
Keyword(s):  
Design Methodology ◽  
Qualitative Case Study ◽  
Primary Data ◽  
Institutional Work ◽  
Institutional Complexity ◽  
Content Type ◽  
The Public ◽  
Alternative Community ◽  
Insight Into

Purpose The purpose of this paper is to explore the use of accounting when managing the institutional complexities of a festival organisation pursuing financial and social objectives. Specifically, it focuses on how accounting can be implicated in handling a festival’s multiple and potentially conflicting logics. Also, through mobilising the concept of institutional work, the following builds on our knowledge of the importance of what people do, in managing an organisation’s institutional complexity. Design/methodology/approach This paper is grounded in a qualitative case study, for which the primary data derives from interviews, plus examination of internal documents and information in the public domain. Findings The festival studied is commercially successful, though ultimately one of its main organisational goals is to maximise donations to charitable causes. Other goals include: offering an alternative community through music, particularly to the young; fostering new and innovative artistry; and nurturing a festival family that is rooted to a large extent in its army of volunteers. The paper reveals how seeking such goals simultaneously requires the handling of logics that potentially can pull in opposite directions. Moreover, it highlights the efforts of festival organisers to maintain coexistence between the different logics, including the utilisation of accounting, accounts and accountability to facilitate this. Originality/value There are three main contributions of the paper. First, it offers new insight into how accounting can be purposefully used to mediate between potentially opposing logics in a complex organisational setting. Second, the paper extends our knowledge of the use of accounting specifically within a popular culture context. Third, the following adds to recent use of the concept of institutional work to understand why and how people mobilise accounting to handle institutional complexity in organisational settings.

Strengthening the effectiveness of whistleblowing system

2018 ◽  
Vol 25 (1) ◽  
pp. 140-154 ◽  
Author(s):  
Ilham Nurhidayat ◽  
Bevaola Kusumasari
Keyword(s):  
Design Methodology ◽  
Legal Protection ◽  
Public Institutions ◽  
Ethical Challenge ◽  
Ethical Culture ◽  
Public Organization ◽  
Content Type ◽  
The Public ◽  
Prevention Approach ◽  
Practical Implications

Purpose The purpose of this paper is to identify and map out various aspects and key elements, which are necessary to strengthen an effective and systematic whistleblowing system (WBS) and ensure adequate protection in accordance with the characteristics typical of Indonesia. Design/methodology/approach This research emphasizes the extensive use of literature review and previous research that analyze whistleblowing as an issue and ethical challenge in public institutions. This research also reviews documents pertaining to the formulation and implementation of existing WBS. Additionally, this research also analyzes some cases experienced by a number of whistleblower figures in Indonesia as a contribution and recommendation to parties interested in formulating a more effective and systematic WBS. Findings An effective and systematic WBS, assuring adequate protection, needs a number of key elements which will be identified and mapped out in this research and, subsequently, categorized into several aspects covering human and ethical culture; policy; legal protection; organizational structure; and procedures and process in accordance to Indonesia’s specific characteristics. Practical implications The paper can be a source to explore anti-corruption policy and the prevention approach of corruption based on Indonesian perspectives. Originality/value This paper is a significant undertaking aimed at raising public trust in public institutions and providing adequate protection to whistleblowers. It also contributes by encouraging the public organization to prevent corruption and other wrongdoing, which, nowadays, are common in Indonesia.

Big Macs and a three-legged stool

2014 ◽  
Vol 30 (5) ◽  
pp. 25-27
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Content Type ◽  
The Past ◽  
Internationalization Strategy ◽  
Pertinent Information ◽  
Practical Implications ◽  
Insight Into

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – The case study and interview offers a unique insight into factors contributing to McDonald’s unprecedented success (it has paid an increased dividend for the past 37 years). It also sheds light on its successful internationalization strategy. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Do public sector mergers (re)shape reputation?

2014 ◽  
Vol 27 (1) ◽  
pp. 39-52 ◽  
Author(s):  
Vilma L. Luoma-aho ◽  
Mirja E. Makikangas
Keyword(s):  
Content Analysis ◽  
Longitudinal Study ◽  
Public Sector ◽  
Design Methodology ◽  
Theory And Practice ◽  
Content Type ◽  
The Public ◽  
The Stability ◽  
Practical Implications ◽  
Insight Into

Purpose – The public sector worldwide is under pressure to downsize, which has led to mergers of public sector organisations. This paper seeks to bridge the unstudied gap of what happens to organisational reputation after a merger. The paper discusses change and reputation in the public sector, and reports findings of a longitudinal study on stakeholder assessments of four public sector organisations undergoing mergers recently. Design/methodology/approach – Following a theory-driven content analysis, this longitudinal study compares stakeholder assessments of four public sector organisations' reputations a year before an organisational merger with assessments of the two resulting organisations' reputations two years after the merger. Findings – The paper finds that the mergers did not really re-shape reputation, but the once established reputation persevered. Although the organisations faced greater expectations after the merger, only minor changes in reputation were detected post-merger: the reputation for expertise, heavy bureaucracy and trustworthiness remained strong after the merger, but certain traits, such as being international and esteemed, were lost. In both cases, one organisation's prior reputation slightly dominated the new reputation. Research limitations/implications – The findings may be limited to Finland and other Nordic countries, as well as those countries where trust in the public sector is high. Practical implications – Mergers may not change once-established reputations, and hence the improvements desired by mergers may go unnoticed by the different stakeholders. Organisations merging must prepare for increased stakeholder expectations, as the new organisations arise questions. Previous organisational traits may remain in stakeholders' assessments despite any achieved improvements. Originality/value – This paper addresses the gap in studying organisational reputation after public sector mergers, and contributes to both theory and practice by providing insight into the stability of once-established reputations.

scholarly journals Alternatives for airport management in Brazil

2019 ◽  
Vol 16 (4) ◽  
pp. 298-322
Author(s):  
Vitor Augusto Martins da Costa ◽  
Danielle Carvalho Ribeiro
Keyword(s):  
Design Methodology ◽  
Value For Money ◽  
Airport Management ◽  
Content Type ◽  
The Public ◽  
Management Alternative ◽  
Efficient Alternative ◽  
Regional Airports ◽  
Practical Implications

Purpose This paper aims to answer the following question: Is PPP a financially viable alternative for the management of regional airports in Brazil? Design/methodology/approach The methodology is based on the case study of the innovative model of Zona da Mata Regional Airport management. It was used Value for Money as a method to compare this case with the conventional airport management alternative. Findings It was observed that, when compared to the airport management alternative through contracting third parties, the public–private partnership (PPP) provided a reduction of almost 70% of public spending on the management of this infrastructure. Besides the financial advantage, other benefits of this PPP contract were also observed. Research limitations/implications The analyses carried out in this study are not exhaustive and can be improved and remade as the life cycle of the PPP contract studied is progressed. Practical implications It was concluded, from the results found, that PPP is an efficient alternative for the management of regional airports in Brazil, and the model can be replicated for similar airports. Originality/value When analyzing the results of this innovative project of managing a regional airport through a PPP, this work made it possible to measure the positive impacts of this alternative and demonstrate the potential of the PPP as an alternative for the management of other regional airports in Brazil.

The kids aren’t alright

2018 ◽  
Vol 26 (6) ◽  
pp. 8-10
Keyword(s):  
Public Sector ◽  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Healthcare Sector ◽  
Content Type ◽  
The Public ◽  
Pertinent Information ◽  
Practical Implications ◽  
Insight Into

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds his own impartial comments and places the articles in context. Findings This review gives not only a frightening but also helpful insight into the future of work in the public sector. While a solution presents itself so easily, the way forwards toward it must be regarded with trepidation, as if calls to increase youth employment through additional workers being drawn to the aged healthcare sector are unsuccessful, there will be a very bleak future indeed for those at both ends of the employment spectrum. Practical implications This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives’ and researchers’ hours of reading time by selecting the very best and most pertinent information and by presenting it in a condensed and easy-to-digest format.

scholarly journals Digital ambidexterity in the public sector: empirical evidence of a bias in balancing practices

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Johan Magnusson ◽  
Tero Päivärinta ◽  
Dina Koutsikouri
Keyword(s):  
Public Sector ◽  
Digital Government ◽  
Digital Innovation ◽  
Content Type ◽  
The Public ◽  
New Directions ◽  
Conceptual Distinction ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this study is to explore and theorize on balancing practices (BP) for digital ambidexterity in the public sector. Design/methodology/approach The research is designed as an interpretative case study of a large Swedish authority, involving data collection in the form of interviews and internal documents. The method of analysis involves both theorizing on the findings from a previous framework for digital innovation and deriving design implications for ambidextrous governance. Findings The findings show that all identified BP except one (shadow innovation) is directed toward an increased emphasis on efficiency (exploitation) rather than innovation (exploration). With the increased demand for innovation capabilities in the public sector, this is identified as a problem. Research limitations/implications The limitations identified are related to the choice in the method of an interpretative case study, with issues of transferability and empirical generalizability as the main concerns. The implications for research are related to a need for additional studies into the enactment of digital ambidexterity, where the findings offer insight and inspiration for continued research. Practical implications The study shows that managers and executives involved in the design and imposition of governance within the public sector need to take the design recommendations for digital ambidexterity into consideration. Social implications The study offers two main implications for practice. First, policymakers need to take the conceptual distinction of efficiency and innovation into account when designing policies for the digital government. Second, existing funding practices need to be re-designed to better facilitate innovation. Originality/value This is the first study directed toward enhancing the insight into BP for digital ambidexterity in the public sector. The study has so far resulted in both a localized shift in policy and new directions for research. With the public sector facing needs for increased innovation capabilities, the study offers a first step toward understanding how this is currently counteracted through governance design.

Financing major repairs in apartment buildings through infill development

2017 ◽  
Vol 35 (5) ◽  
pp. 508-527
Author(s):  
Tuulia Puustinen ◽  
Kyösti Pennanen ◽  
Heidi Falkenbach ◽  
Anne Arvola ◽  
Kauko Viitanen
Keyword(s):  
Design Methodology ◽  
Policy Implications ◽  
Public Authorities ◽  
Content Type ◽  
Infill Development ◽  
The Public ◽  
Apartment Buildings ◽  
Financial Benefits ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this paper is to study views of owner-occupiers concerning infill development as a mechanism for financing major repairs in apartment buildings and financial benefits they require from the infill development for accepting it near their homes (on the plot of their housing company). Design/methodology/approach The data used draws upon a survey of 894 respondents concerning residents’ views on infill development in Finland. The required financial benefits from the infill development were questioned in both relative proportions of the expenses related to major repairs and concrete monetary sums. Findings First, the findings indicate that the financial benefits owner-occupiers require in order to accept infill development are significant, covering about two-thirds of the costs of major repairs during following ten years or over 75 percent of an (imagined) upcoming pipeline repair. Second, approximately one-fifth of the respondents regard that no economic benefit is enough to make them support infill development. Third, people’s decision-making concerning infill development is complex, involving also many other factors than monetary. Practical implications This paper provides insight into the feasibility of infill development as a means to finance major repairs from the perspective of owner-occupiers. The paper has strong policy implications as it highlights the significance of the public authorities and their policies in enabling the infill development. Originality/value This is the first academic study to focus on owner-occupiers views and financial requirements for the infill development as a means to finance major repairs in apartment buildings.

The future of e-government

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Local Governments ◽  
Design Methodology ◽  
Reading Time ◽  
Content Type ◽  
The Public ◽  
High Profile ◽  
Success Stories ◽  
The Media ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context. Findings For many, the term “e-government” has become a contradiction in terms, such are the number of high-profile cases of technology solutions failing to be delivered by national and local governments alike. Whether it is problems with electronic voting, failure to implement a national identity database or simply running over budget due to increasing IT costs, the media seems to delight in reporting such issues. It has to be said that “IT system implemented on budget and on time” is hardly the most engaging headline, so many success stories are probably simply ignored or go unreported, but there is nevertheless a feeling that the public sector has real problems when it comes to IT delivery. Practical implications This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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