The development of the data science capability maturity model: a survey-based research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mert Onuralp Gökalp ◽  
Ebru Gökalp ◽  
Kerem Kayabay ◽  
Altan Koçyiğit ◽  
P. Erhan Eren

PurposeThe purpose of this paper is to investigate social and technical drivers of data science practices and develop a standard model for assisting organizations in their digital transformation by providing data science capability/maturity level assessment, deriving a gap analysis, and creating a comprehensive roadmap for improvement in a standardized way.Design/methodology/approachThis paper systematically reviews and synthesizes the existing literature-related to data science and 183 practitioners' considerations by employing a survey-based research method. By blending the findings of this research with a well-established process capability maturity model standard, International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) 330xx, and following a methodological maturity development framework, a theoretically grounded model, entitled as the data science capability maturity model (DSCMM) was developed.FindingsIt was found that organizations seek a capability/maturity model standard to evaluate and improve their current data science capabilities. To close this research gap, the DSCMM is developed. It consists of six capability maturity levels and twenty-seven processes categorized under five process areas: organization, strategy management, data analytics, data governance and technology management.Originality/valueThis paper validates the need for a process capability maturity model for the data science domain and develops the DSCMM by integrating literature findings and practitioners' considerations into a well-accepted process capability maturity model standard to continuously assess and improve the maturity of data science capabilities of organizations.

2017 ◽  
Vol 8 ◽  
pp. 715-722 ◽  
Author(s):  
Steffen Butzer ◽  
Sebastian Schötz ◽  
Rolf Steinhilper

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fernanda Gobbi de Boer Garbin ◽  
Carla Schwengber ten Caten ◽  
Diego Augusto de Jesus Pacheco

PurposeAlthough active learning methodologies are recognized as an effective means to achieve expected educational demands, in practice, the teaching and learning processes are still widely characterized by traditional pedagogy aspects. As a result, teaching innovations in science, technology, engineering and math (STEM) education are carried out in isolation in specific disciplines, programs or departments. To addresses these challenges and to stimulate useful teaching innovations, this study aims to propose the capability maturity model to active learning (CMMAL) for assessing the maturity level of active learning methodologies in higher education institutions (HEIs).Design/methodology/approachThe CMMAL provides inputs for planning and decision-making, identifying variables such as the current state of teaching and learning processes, project management, team development, allocation of resources and infrastructure and the choice of evaluation and assessment methods. From the relevant literature, the primary aspects that impact on active learning were identified and incorporated into the structure of the model. Next, a survey was performed with 295 STEM professors and experts validating the scope of the model proposed.FindingsThe findings demonstrated the contribution of the CMMAL mainly to (1) assess the maturity levels of active methodologies in higher education and (2) stimulate the institutionalization of active learning practices in HEIs to minimize some problems related to the dissemination of new teaching practices.Practical implicationsThe primary practical and academic contribution of our study is the proposition of an artifact with a scope compatible with the need of the HEIs for the implementation of active learning methodologies. This paper presents a different perspective of current literature in active learning in STEM education, introducing a model that contributes to open the dialogue with HEIs interested in better understand and improve the performance in student-centered pedagogy.Originality/valueThe model also informs and leads to specific recommendations for HEIs seeking to enhance the performance of and alter the culture around active learning methodologies.


2015 ◽  
Vol 27 (1) ◽  
pp. 68-90 ◽  
Author(s):  
Mana Patamakajonpong ◽  
Tirapot Chandarasupsang

Purpose – This paper aims to present an alternative practical framework to classify the skill and knowledge of the individual trainees by comparing it with the expert in an organization. This framework gives the benefit to the organization in order to know the ability level of the personnel and to be able to provide the personnel development method both in academic learning and workplace learning. Design/methodology/approach – This research develops the framework based on relevant methodologies. Competency-Based Development is applied to investigate the knowledge and skill of the specific task. Knowledge Engineering is used to capture the experiences and construct knowledge model from relevance parties. Capability Maturity Model is then adapted to develop the capability and maturity level of the personnel. It can then be used to cluster the knowledge and skill. Finally, the Substation Maintenance Department of Provincial Electricity Authority (PEA), Thailand, is selected as a case study to test the proposed framework. Findings – The results have shown that the proposed framework can be utilized to identify the capability level of the individual personnel. Furthermore, the appropriate maturity development of the employees in each level can also be identified. This proposed framework provides better results when comparing to the current PEA competency model, as the criteria in this framework are systematically derived from experts rather than relying solely on the proficiency level. Although, this framework was tested with the switchgear maintenance task, the results and its systematic approach have indicated that it can also be used to develop the capability maturity model for other fields of work. Originality/value – The main originality of this research is the proposed competency analysis table, which integrates human resource development with knowledge management, risks management and management information system. Rather than performing these tasks separately for continuous quality improvement, organization can practically plan and perform the quality improvement-related tasks spontaneously. Moreover, the application of the capability maturity model to classify knowledge and skill of the maintenance tasks into maturity level is another academic value presented in this paper. The proposed framework gives the benefit to organization to classify the capability of the personnel. This is potentially beneficial to the human resource development personnel than traditional methods in the sense that it provides the information on how to develop the specific skill of the employees.


Author(s):  
Rachid Benmoussa ◽  
Charkaoui Abdelkabir ◽  
Achraf Abd ◽  
Marouane Hassou

Purpose – The purpose of this paper is to study how a general standardized processes assessment capability/maturity model, such as Capability Maturity Model Integration (CMMI), can be combined to a standardized benchmark of logistics processes best practices, such as FD X50-604, to propose a new approach that evaluates logistics processes capability/maturity. Design/methodology/approach – First, an analysis study of CMMI model and X50-604 standard is performed. In order to prove their coherence, a deep comparative analysis of CMMI and X50-604 practices is conducted. As illustration, the paper focuses on a particular application of this approach to evaluate capability/maturity of distribution logistics activities. An industrial case study that aims the validation of this particular application is finally conducted in a furniture company. Findings – The authors estimate that the paper findings provide an operational guide for industrials to evaluate their distribution processes that is a practical, verifiable, repeatable and extensible to other logistics process areas and an interesting opportunity to evolve the standard FD X50-604 regarding CMMI requirements to assess capability/maturity of logistics processes. Originality/value – In general, the few capability/maturity-driven models analyzed in literature present some limits that do not allow their diffusion in the industrial level, especially in logistics. This study proposes a new approach based on standards that provide an operational guide for industrials to evaluate their distribution processes based on capability/maturity concept.


2013 ◽  
Vol 5 (2) ◽  
pp. 22-36 ◽  
Author(s):  
Rath Jairak ◽  
Prasong Praneetpolgrang

Trust is mentioned as a key success factor for e-Commerce services. While many researchers have conducted comprehensive studies to investigate the antecedents and consequences of consumer trust, there has been little work on trust development framework. This paper therefore introduces the Trust Capability Maturity Model (TCMM) that proposes to identify trust and progressive improvement in Business-to-Customer (B2C) e-Commerce websites. Trust metrics in TCMM are mainly inherited from the quality aspects in the Delone and Mclean IS success model. TCMM is composed of three main components as follows: 1) internal structure, 2) maturity levels, and 3) assessment tool. After performing some minor modifications for TCMM, the practical evaluation of modified TCMM is demonstrated by two regional online bookstores. Based on both case studies, the evaluation results can be applied to determine the level of trust in other vendors. Following the TCMM roadmap, online vendors will be able to develop a trust-building strategy for creating value and maintaining trust in their websites.


2014 ◽  
Vol 536-537 ◽  
pp. 673-677
Author(s):  
Jian Jie Ding

Software product line has been a key area of concern in software industry due to its advantage on the productivity and quality of software products. At same time, both software organizations and the academic community are aware that the software measurement is necessary in software product line. However, there are many problems: what is difference in software product line measurement, how about their measurement process in the end, etc. It addresses this problem by creating a specialized Software Product Line Measurement Process Capability Maturity Model (SPLMP-CMM). SPLMP-CMM including five maturity levels: initial, tentatively, defined, compesive and optimized. The model focus on the basic practice areas which should be implementing of every level, it helps the originations to assess their measurement process and provides guidance for them to a higher maturity level.


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