Learning from lockdown

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vicky Walker
Keyword(s):  
Human Resources ◽  
Design Methodology ◽  
Well Being ◽  
Policy Changes ◽  
Content Type ◽  
Working Through ◽  
Lessons Learnt ◽  
Mental Well Being

Purpose This paper aims to assess the varied and valuable well-being lessons learnt throughout the pandemic, from people and businesses alike and how they can be taken forward. To support its argument, Westfield Health uses research that demonstrates a link between health and happiness and the quality of an individual’s contributions to a business. The paper will also show how employee expectations have changed, and companies that acknowledge those changes and continue to keep in mind the valuable learnings from last year will be best placed to survive and recover. Design/methodology/approach Westfield Health undertook a 1,500 person study into the physical and mental well-being of the country, with a focus on our changing experiences, attitudes and expectations of working through a pandemic for Westfield Health’s Divided Together report. A further study surveyed 400 human resources (HR) leaders, to investigate policy changes, well-being spend and successful improvements to workplace well-being. Findings The study shows that learnings around implementing, measuring and investing in workplace well-being must continue throughout 2021 to provide businesses and their teams with the best chance of success in the new year. Originality/value This paper uses data from a variety of reliable sources that can help HR leaders understand which learnings from 2020 are here to stay and how to improve their well-being offering.

Research watch: Coronavirus (COVID-19), mental health and social inclusion in the UK and Ireland

2020 ◽  
Vol 24 (3) ◽  
pp. 117-123 ◽  
Author(s):  
Sue Holttum
Keyword(s):  
Mental Health ◽  
Low Income ◽  
Social Inclusion ◽  
Design Methodology ◽  
Well Being ◽  
Anxiety And Depression ◽  
Children And Young People ◽  
Content Type ◽  
The Uk ◽  
Mental Well Being

Purpose This paper aims to examine recent papers on the effects of the COVID-19 pandemic on mental health, including implications for some of the groups of people already less included in society. Design/methodology/approach A search was carried out for recent papers on mental health and the COVID-19 pandemic. Findings Two papers describe surveys of adults in the UK and Irish Republic in the first days of lockdown. Low income and loss of income were associated with anxiety and depression. These surveys could not examine distress in Black and minority ethnicities, who have higher death rates from COVID-19. Two surveys of children and young people report distress and what can help. One paper summarises a host of ways in which the pandemic may affect mental well-being in different groups, and what might help. Another calls for research to understand how to protect mental well-being in various groups. Originality/value These five papers give a sense of the early days of the pandemic, especially in the UK. They also highlight the needs of some specific groups of people, or the need to find out more about how these groups experience the pandemic. They suggest some ways of trying to ensure that everyone has the best chance to thrive in the aftermath of the pandemic.

Creating a recovery focused workforce: supporting staff well-being and valuing the expertise of lived experience

2014 ◽  
Vol 18 (3) ◽  
pp. 133-141 ◽  
Author(s):  
Liz Walker ◽  
Rachel Perkins ◽  
Julie Repper
Keyword(s):  
Mental Health ◽  
Human Resources ◽  
Lived Experience ◽  
Workforce Development ◽  
Design Methodology ◽  
Well Being ◽  
Health Practitioner ◽  
Content Type ◽  
Workforce Issues ◽  
Blue Print

Purpose – The purpose of this paper is to argue that if mental health services are to genuinely support the recovery of those who they serve then recovery principles must permeate all facets of the organisation, in particular human resources and workforce development. Design/methodology/approach – This paper draws on the principles of recovery-focused approaches to people who use services and explores how these might guide a recovery-focused approaches to human resources and workforce issues. Findings – The recovery principles like recognising and utilising the expertise of lived experience, co-production and shared decision making, peer support, focusing on strengths and becoming an expert in your own self-care all have as much relevance for creating a recovery-focused workforce as they do in the recovery journeys of those who use services. Everyone who uses services is “more than a mental patient” and everyone who provides services is “more than a mental health practitioner” – we need to use all the assets that everyone brings. Originality/value – Although there has been a great deal of discussion about the features of recovery-focused services, there has been little, if any, consideration of extending the principles of recovery to human resources. The aim of this paper is not to offer a blue print but to begin an exploration of what a recovery-focused approach to workforce issues might look like.

scholarly journals Spanish and Swedish eldercare managers’ influence on employees

2018 ◽  
Vol 11 (5) ◽  
pp. 294-304 ◽  
Author(s):  
Maria Nordin ◽  
Marina Romeo ◽  
Montserrat Yepes-Baldó ◽  
Kristina Westerberg
Keyword(s):  
Ecological Validity ◽  
Well Being ◽  
Turnover Intent ◽  
Content Type ◽  
Organizational Type ◽  
Perception Of Quality ◽  
The Impact ◽  
Mental Well Being ◽  
Practical Implications

Purpose Hierarchical and flat organizational types are predominant in Spain and Sweden, respectively. To study how managers’ commitment and work overcommitment (WOC) affect employee well-being, and job perception in these different countries can shed insight on how to improve eldercare organization. The purpose of this paper was to study the association between eldercare employee exposure to managers’ commitment and WOC, and employee mental well-being and job perception and how these associations differed between Spain and Sweden. Design/methodology/approach A questionnaire with validated questions on commitment, WOC, mental well-being and job perception, operationalized as the perception of quality of care and turnover intent, was sent out to eldercare managers and employees in Spain and Sweden. t-Tests, χ2 and linear regression were applied to study the associations and differences between the countries. Findings Interaction analyses revealed that Spanish employees’ mental well-being and job perception were influenced by their managers’ commitment and WOC in that manager commitment improved and WOC impaired well-being and job perception. However, the Swedish eldercare employees were not influenced by their managers on these parameters. Practical implications The impact of managerial commitment and WOC differed between employees in Spain and Sweden, possibly because the preconditions for leadership varied due to differences in organizational type. Originality/value This study compares the managers’ impact on employee health and job perception in two countries with different organizational prerequisites. Moreover, managers’ commitment and WOC were estimated by the managers themselves and did not rely on the employees’ perception, which improved ecological validity.

Remarkable lives: Charlotte Wall in conversation with Jerome Carson

2020 ◽  
Vol 24 (4) ◽  
pp. 191-195
Author(s):  
Charlotte Louise Wall ◽  
Jerome Carson
Keyword(s):  
Design Methodology ◽  
Mental Health Problems ◽  
Single Case ◽  
Well Being ◽  
Short Account ◽  
Content Type ◽  
Group Research ◽  
Mental Well Being ◽  
Practical Implications

Purpose The purpose of this paper is to provide a profile of Charlotte Wall. Design/methodology/approach In this case study, Charlotte provides a short account of her background and is then interviewed by Jerome. Findings Charlotte took comfort in being given a diagnosis of bipolar; it helped explain a lot of her problems. Research limitations/implications It is easier to identify with a single case study and person’s story than anonymised group research data. Each have their place in helping us understand mental health problems. Practical implications Transitions are not always bad. Charlotte talks about how her life changed for the better when she went to sixth form college. The onward transition to university has also been a positive experience for her. This needs to be remembered. Social implications As everyone is currently living through the Covid-19 pandemic, Charlotte’s perspective on the importance of social support for mental well-being is critical. Thankfully, she has loving parents and a partner. There are others less fortunate. Originality/value Charlotte shows us how she embraced her diagnosis of bipolar and her “weirdness”.

Why every organization needs to become more brain-savvy

2016 ◽  
Vol 30 (5) ◽  
pp. 11-13
Author(s):  
Hilary Scarlett
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Emotional Wellbeing ◽  
Content Type ◽  
Neuroscience Research ◽  
The Impact ◽  
Mental Well Being ◽  
The Brain

Purpose This paper aims to set out why every organization and every leader would benefit from understanding more about the brain and what helps it to perform at its best. It provides some examples of what leaders would benefit from knowing and touches on some applied neuroscience research conducted with leaders in four organizations. Design/methodology/approach The paper sets out two challenges facing all organizations: improving productivity while also promoting mental and emotional wellbeing at work. It touches on research conducted with leaders in four organizations exploring the impact of learning about the brain on their ability to lead others. Findings The paper suggests that leaders who have a better understanding of the brain are better equipped to improve productivity in the organization and to promote emotional and mental well-being at work. Originality/value The paper sets out why every organization needs to teach leaders, managers, all employees about the brain and what helps it to perform at its best. It provides some examples of what knowledge people would benefit from acquiring. It shares some research conducted into applying neuroscience in the workplace.

Challenging deprivation of liberty: advocating for your rights

2017 ◽  
Vol 11 (2) ◽  
pp. 47-53 ◽  
Author(s):  
Niall O’Kane ◽  
Ian Hall ◽  
Mo Eyeoyibo
Keyword(s):  
Quality Of Life ◽  
Design Methodology ◽  
Autistic Spectrum Disorder ◽  
Well Being ◽  
Case Law ◽  
Content Type ◽  
The Individual ◽  
Appeals Process ◽  
Practical Implications

Purpose The purpose of this paper is to review a case of a man with a mild learning disability and autistic spectrum disorder who successfully appealed against a Deprivation of Liberty Safeguards authorisation under English law. Design/methodology/approach The authors wanted to identify the factors contributing to the individual’s deprivation of liberty and subsequent successful appeal. The authors examined the accounts from the experts involved on each side of the case including different views on the person’s capacity to make certain decisions. The authors examined several of the individual’s psychological and psychiatric assessments. The authors interviewed the individual on two occasions: once during the appeals process, and following his successful appeal. Findings The authors identified several reasons as to why the individual was successful in appealing against the Deprivation of Liberty Safeguards. First, the individual was able to seek legal support to appeal independently. Second, experts involved on each side of the case had differing opinions regarding capacity to make certain decisions. Third, the indication for the Deprivation of Liberty Safeguards was subsequently declared not valid. Finally, the authors found that the quality of life and psychological well-being for the individual improved following removal of restrictions. Practical implications The authors highlight the wider issues relating to an individuals’ rights to challenge authorisations in the Court of Protection as well as to future considerations and directions of the Deprivation of Liberty Safeguards legislation in light of evolving case law. Social implications The authors highlight the importance of empowering patients in matters relating to their care and treatment, as well as protecting their human rights, dignity and autonomy. Originality/value The authors examine the barriers to challenging Deprivation of Liberty Safeguards authorisation and the ever-evolving Deprivation of Liberty Safeguards process.

Building better HR departments

2016 ◽  
Vol 15 (3) ◽  
pp. 129-136 ◽  
Author(s):  
Jon Ingham ◽  
Dave Ulrich
Keyword(s):  
Human Resources ◽  
Design Methodology ◽  
Future Research ◽  
Content Type ◽  
The People ◽  
The Right ◽  
To Receive ◽  
Practical Implications ◽  
Do So

Purpose The purpose of this paper is to provide answers to four questions on building a better human resources (HR) department: why?, who?, what? and how? Design/methodology/approach The paper is based on the accumulated experience of the co-authors. Findings The paper finds that better HR departments create better organizations and will often do this by enabling better relationships between the people working in them. Developing the right relationships is also an increasingly important part of creating an effective HR organization. Research limitations/implications Much attention has been spent on developing HR professionals. The authors also want to make HR departments better. This paper steers future research on HR effectiveness in this direction. Practical implications Senior HR leaders charged with improving their HR department may do so with the roadmap offered by the authors. Originality/value For businesses to receive full value from HR, it is very important to upgrade the quality of HR professionals. It is even more important to upgrade HR departments. This paper suggests how this can be done.

scholarly journals An analysis of the experiences based on experimental marketing: pandemic COVID-19 quarantine

2020 ◽  
Vol 16 (4) ◽  
pp. 327-340
Author(s):  
Fernando Tavares ◽  
Eulália Santos ◽  
Ana Diogo ◽  
Vanessa Ratten
Keyword(s):  
Design Methodology ◽  
Discriminant Validity ◽  
Well Being ◽  
Human Beings ◽  
Content Type ◽  
Convergent And Discriminant Validity ◽  
Confirmatory Factor ◽  
Adequate Internal Consistency ◽  
At Home

PurposeThe purpose of this article is to analyze the experiences experienced during the COVID-19 pandemic quarantine, based on an experimental marketing perspective and to validate a scale of experiences for the quarantine context.Design/methodology/approachThe life of a human being is a sum of the experiences that occur in their daily life, from experiences at home, to experiences at work, shopping, holidays and, essentially, with other human beings. However, experiences during the quarantine period became limited to experiences at home. For this, we used a questionnaire survey that analyzes the experiences experienced by individuals. The sample consists of 726 individuals who were in Portugal during the quarantine and confinement period.FindingsThe results show that the exploratory and confirmatory factor analysis produced a structure with four factors that the authors called Sense and Feel, Pandemic Feel, Pandemic Think and Act. The experiences are manifested with greater intensity in the factors Pandemic Think and Sense and Feel. The scale of experiences used showed to have convergent and discriminant validity and adequate internal consistency. It is expected that the present study will contribute to increase scientific knowledge in the behavioral area and in the area of positive psychology in the context of pandemic and confinement situations.Originality/valueThe results achieved become useful for health and marketing professionals, which allow them to define appropriate strategies to better serve the population in order to improve people's health, well-being and quality of life.

scholarly journals Thirty years of Doi Moi in the museum

2019 ◽  
Vol 8 (4) ◽  
pp. 463-473
Author(s):  
Graeme Were
Keyword(s):  
Design Methodology ◽  
National Development ◽  
Well Being ◽  
Ethnographic Research ◽  
Content Type ◽  
Doi Moi ◽  
Heritage Studies ◽  
Ethnographic Methodology ◽  
The Individual

Purpose The purpose of this paper is to describe an exhibition that celebrated 30 years of reform in the Vietnamese National Museum of History, which opened in 2016. It contributes to anthropological understandings of the way exhibitions create new forms of cultural heritage, and so operate as a kind of technology of governance for legitimising state transformations that seek to celebrate neoliberal ideologies and the rise of the individual. Design/methodology/approach Using an ethnographic methodology, it explores some of the behind-the-scenes decisions involved in producing a narrative of national development since the Doi Moi reforms of 1986. Findings In analysing how imported memory approaches were innovatively employed alongside conventional historical facts, this paper reveals ways in which old revolutionary narratives make way for expansive and more acceptable concepts of development that embrace well-being and quality of life as well as national achievements. Originality/value This research is based on original ethnographic research conducted by the author and contributes to an emerging field of museum and heritage studies in East and South-East Asia.

Slow burn

2019 ◽  
Vol 27 (2) ◽  
pp. 12-14
Keyword(s):  
Human Resources ◽  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Well Being ◽  
Cutting Edge ◽  
Content Type ◽  
Corporate World ◽  
Pertinent Information ◽  
Practical Implications

Purpose The purpose of the paper is to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings How cynical are large organizations? The charge often laid at their door is that, in fact, they are very cynical indeed, and human resources (HRs) house some of the most conceited maneuvers known in the corporate world. Surely not, you might say – is not modern HR practice employee-focused with huge attention to well-being? Well, that is what many observers would point out makes it so cynical, as some claim operations are purposefully created to appear to be the epitome of a caring, sharing organization when, in fact, they are simply an attempt to deflect attention from the cold, hard facts of their operation. Practical implications This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value This briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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