scholarly journals Thriving information system through business intelligence knowledge management excellence framework

Author(s):  
Abdul Karim Mohamad ◽  
Mailasan Jayakrishnan ◽  
Mokhtar Mohd Yusof

In the current digitalization dilemma of an organization, there is a need for the business intelligence and knowledge management element for enhancing a perspective of learning and strategic management. These elements will comprise a significant evolution of learning, insight gained, experiences and knowledge through compelling theoretical impact for practitioners, academicians, and scholars in the pertinent field of interest. This phenomenon occurs due to digitalization transformation towards industry revolution 5.0 and organizational excellence in the information system area. This research focuses on the characteristic of a comprehensive performance measure perspective in an organization that conceives information assessment and key challenges of Business Intelligence and Knowledge Management in perceiving a relevant organizational excellence framework. The dynamic research focusing on the decision-making process and leveraging better knowledge creation. The future of organization excellence seemed to be convergent in determining the holistic performance measure perspective and its factors towards industry revolution 5.0. The research ends up with a typical basic excellence framework that will mash up some characteristics in designing an organizational strategic performance framework. The output is a conceptual performance measure framework for a typical decision-making application for organizational strategic performance management dashboarding.

2022 ◽  
Vol 10 (1) ◽  
pp. 125-136 ◽  
Author(s):  
Mailasan Jayakrishnan ◽  
Abdul Karim Mohamad ◽  
Mokhtar Mohd Yusof

The features of a holistic view in an organization create the data value of the Business Intelligence (BI) and Knowledge Management (KM) in viewing the big picture of organizational performance diagnostics framework. This research focuses on the specific features of railway supply chain performance in viewing the decision-making process and creating better knowledge formation. The intention of the study is to structure supplier performance using BI-KM framework development to determine holistic perspective factors. The outcomes indicate that BI and KM significantly increased the railway supply chain and significantly increased the information system. This BI-KM framework relates the current analytic characteristics in designing the railway supply chain towards information system in determining the strategic theme of the decision-making process of the decision support system together with system features, characteristics of data, the content of the themes, and the effect of the decision-making process and for executive strategic performance diagnostics tool that provides effective strategic decision making in supply chain performance. The quantitative research method uses SmartPLS software version 3.2.8 for empirical analysis through distributing survey questionnaires to 320 railway suppliers in Malaysia. Using a model-driven development framework, to measure the implementation success of the decision support system, the study is conducted in the railway supplier focusing on strategic management that helps to make the decision and facilitate the organizational success.


Author(s):  
Wasan Shaker Awad ◽  
Dalal N. Al-Noaimi

Business environment is becoming more complex which creates a big pressure on organizations to increase the performance and decrease the budget and time. Typical management information system failed to reach decision makers' expectations. In order to adapt to the global changes and support decision makers, organizations may implement different solutions and strategies. One of the solutions is to implement business intelligence (BI) in large organizations. The aim of this chapter is to assess the effectiveness of BI solutions and propose a solution for improving knowledge management using BI and cloud computing. A quantitative research method is used which includes survey and interviews. The results will be analyzed to evaluate the current BI solutions in order to identify the problems of knowledge management and decision-making process. Accordingly, a solution will be proposed to overcome the identified problem using cloud BI.


The definition of the dialogue instruments is closely linked to the management of the knowledge that companies want to implement and should contribute to the proper functioning of the management control tools and to the sharing, application, and knowledge creation within the organization. In this chapter, some knowledge management techniques will be presented, which should be defined, taking also into consideration the management control systems to be implemented. In view of the constant changes in the business environment, the company must be market-oriented, and adequate information by segments will be highlighted for decision making. Being important to obtain efficiencies in the realization of internal work processes, the authors also describe some topics of the activity-based costing and activity-based management. As organizations are becoming more complex and decentralized, the information system should also adapt. In this sense, the authors describe organizational types and the adaptation of the management control instruments.


Author(s):  
Manise Hendrawaty ◽  
Harisno Harisno

Food is the main basic need of human, because of that fulfillment of human need of food has to be fulfilled. So it can fulfill that need, then government institution, Food Security Agency (BKP) is formed so it can monitor fulfillment of food need of society. The goals of this writing are to develop food security information system that provides dashboard facility based on business intelligence, to develop food security information system that can give fast, precise and real time information about food security, to develop decision-making support system for chairman in food security institution. Data is obtained from questionnaires to 51 respondents that are chairmen in Food Security Agency. Data is analyzed with SWOT analysis method for business environment and IT balanced scorecard (IT BSC) for IS/IT environment. The result of analysis of food security information system in Food Security Agency can help chairman in decision-making by presenting information about dashboard that gives fast, precise and real time information. It can be concluded that development of information is successfully done.


2010 ◽  
Vol 1 (4) ◽  
pp. 29-46 ◽  
Author(s):  
Olivera Marjanovic

The growing field of Operational Business Intelligence (BI) has resulted in increasing interest in BI-supported Business Processes (BPs), including their management and ongoing improvement. This has led BI practitioners to consider another field–Business Process Management (BPM)–that is closely related to business performance management. However, current approaches to the BPM and operational BI integration have been limited and reduced to the problem of technical integration of BPM and BI systems. This paper argues that by adopting process- thinking in BI, further opportunities for business value creation could be discovered through systematic analysis of the non-technical aspects of BI and BPM integration, including strategy alignment, human-centered knowledge management, and ongoing improvement of BI supported processes. The authors propose a theoretical framework founded in the related research in BPM, BI, and Knowledge Management (KM) fields, describing the ways it has been used to guide ongoing empirical research in diverse case organizations across different industry sectors.


Author(s):  
Al-Nakib Noofal Ahmed Mohsen Mohammed ◽  
Wang Hu

The study emphasizes the importance of Management information systems (MIS) for corporate performance. Prior studies have been reviewed to substantiate theories that explain how Management information systems (MIS) affect corporate performance. Management information system (MIS) is providing information that relates to possible future events, efficiency, output rates, information on the effect of various events, that relate to the impact that the employees’ decision has on the performance of other departments. Furthermore, greater management information system capability leads to a higher degree of strategic performance. These and many other factors are suggested to be critical features of MIS that have a direct impact on financial and strategic performance of companies.


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