The VA Storybook Program: Humanizing Care With Nurse Stories

2021 ◽  
Vol 34 (4) ◽  
pp. 398-404
Author(s):  
Tonya J. Roberts ◽  
Thor Ringler ◽  
Seth Jovaag
Keyword(s):  
Qualitative Evaluation ◽  
Veterans Affairs ◽  
Satisfaction With Care ◽  
Evaluation Data ◽  
Personal Stories ◽  
Patient Relationships ◽  
Structured Approach ◽  
Surgical Unit

The Veterans Affairs (VA) Storybook Program was developed to enhance nurse-patient relationships and satisfaction with care. Personal stories about nurses were distributed to patients on a medical/surgical unit. Quantitative and qualitative evaluation data were collected from patients and nurses to capture patients’ descriptions of nurses and perceptions of program value. Results show patients describe nurses differently after reading the storybook. Patients were highly satisfied with the program, and interviews suggest the stories fostered connection and developed an atmosphere of trust. Story programs may be an effective, structured approach to enhancing nurse-patient relationships.

A technique for objective analysis of qualitative evaluation data

1997 ◽  
Vol 18 (1) ◽  
pp. 55-64 ◽  
Author(s):  
Herbert J. Walberg ◽  
Daoxin Lu ◽  
Richard P. Niemiec ◽  
Herbert J. Walberg
Keyword(s):  
Qualitative Evaluation ◽  
Objective Analysis ◽  
Evaluation Data

How Clinician Communication Patterns Affect Patients' Comprehension and Satisfaction

1986 ◽  
Vol 12 (4) ◽  
pp. 370-373 ◽  
Author(s):  
Steven A. Mazzuca ◽  
Morris Weinberger
Keyword(s):  
Chronic Diseases ◽  
Active Participation ◽  
Communication Patterns ◽  
Satisfaction With Care ◽  
Clinical Communication ◽  
Patterns Of Communication ◽  
Clinician Communication ◽  
Patient Relationships

The literature is inconsistent in its portrayal of clinical communication associated with knowledge, compli ance, and satisfaction of patients. This study inves tigates whether different outcomes are associated with characteristic patterns of communication. En counters between 32 dia betes patients and a variety of diabetes professionals were videotaped. Statements by clinicians were analyzed and related to patients' comprehension of their regimens and satisfaction with care. Differences be tween the comprehension- and satisfaction-associated patterns call into question the assumptions that (1) there is a single best model for doctor-patient relationships in chronic diseases, and (2) active participation of patients is always a desirable goal.

Beyond ß: Lessons Learned from Implementation of the Department of Veterans Affairs Methicillin-Resistant Staphylococcus aureus Prevention Initiative

2010 ◽  
Vol 31 (7) ◽  
pp. 763-765 ◽  
Author(s):  
Amanda G. Garcia-Williams ◽  
LaToya J. Miller ◽  
Kelly H. Burkitt ◽  
Timothy Cuerdon ◽  
Rajiv Jain ◽  
...  
Keyword(s):  
Staphylococcus Aureus ◽  
Program Implementation ◽  
Methicillin Resistant Staphylococcus Aureus ◽  
Qualitative Evaluation ◽  
Veterans Affairs ◽  
Lessons Learned ◽  
Department Of Veterans Affairs ◽  
Methicillin Resistant ◽  
Time Points ◽  
Depth Interviews

To describe the key strategies and potential pitfalls involved with implementing the Department of Veterans Affairs (VA) Methicillin-Resistant Staphylococcus aureus (MRSA) Prevention Initiative in a qualitative evaluation, we conducted in-depth interviews with MRSA Prevention Coordinators at 17 VA ß sites at 2 time points during program implementation.

Patient satisfaction with care in gastrooesophageal reflux disease

2013 ◽  
Vol 154 (43) ◽  
pp. 1713-1718 ◽  
Author(s):  
Nikolett Szarka ◽  
Zsolt Nagykáldi ◽  
Mária Végh ◽  
János Oberling
Keyword(s):  
Patient Satisfaction ◽  
Gastroesophageal Reflux ◽  
Personal Relationships ◽  
Satisfaction With Care ◽  
Process Of Care ◽  
Family Doctors ◽  
Gastrooesophageal Reflux ◽  
Patient Relationships ◽  
Adequate Communication ◽  
Patient Satisfaction With Care

Introduction: Besides medical treatment, adequate communication and personal relationships between physicians and patients are the most important determinants of patient satisfaction. Aim: To explore doctor–patient relationships, and factors that may determine patient satisfaction with care. Method: Patients with gastroesophageal reflux (n = 80) were divided into subgroups treated by family doctors or by gastroenterologists. Patients were asked to fill in a questionnaire about communication and patient satisfaction. Results: Significantly more patients visited family doctors than gastroenterologists with health problems (80%; 20%, p < 0.001). Patients were significantly more satisfied with the information they received about the process of care provided by family doctors (95%) compared to that they obtained from gastroenterologists (65%; p = 0.002). Significantly more patients in family practices indicated that their doctors spent enough time with them compared to subspecialists (96.7%; 80% p = 0.032). Conclusions: Patients develop a closer personal relationship and more appropriate communication with family doctors compared to specialists, which can be an important component of successful treatment. Orv. Hetil., 154 (43), 1713–1718.

scholarly journals A Qualitative Evaluation of Caregiver Support Services Offered at the Atlanta Veterans Affairs Health Care System

2019 ◽  
Vol 16 ◽  
Author(s):  
Shannon Biello ◽  
Anne Tomolo ◽  
Corrine Abraham ◽  
Cam Escoffery ◽  
Delia Lang ◽  
...  
Keyword(s):  
Health Care ◽  
Health Care System ◽  
Support Services ◽  
Qualitative Evaluation ◽  
Veterans Affairs ◽  
Caregiver Support ◽  
Care System

A Technique for Objective Analysis of Qualitative Evaluation Data

1997 ◽  
Vol 18 (1) ◽  
pp. 55-64
Author(s):  
H. J. Walberg ◽  
D. Lu ◽  
R. P. Niemiec ◽  
H. J. Walberg
Keyword(s):  
Qualitative Evaluation ◽  
Objective Analysis ◽  
Evaluation Data

Too Much to Bear

Crisis ◽  
2016 ◽  
Vol 37 (1) ◽  
pp. 59-67 ◽  
Author(s):  
Nicole J. Peak ◽  
James C. Overholser ◽  
Josephine Ridley ◽  
Abby Braden ◽  
Lauren Fisher ◽  
...  
Keyword(s):  
Suicidal Ideation ◽  
Concurrent Validity ◽  
Medical Center ◽  
Psychiatric Patients ◽  
Preliminary Evidence ◽  
Diagnostic Interview ◽  
Veterans Affairs ◽  
Self Report ◽  
Perceived Burdensomeness ◽  
Scale Method

Abstract. Background: People who feel they have become a burden on others may become susceptible to suicidal ideation. When people no longer feel capable or productive, they may assume that friends and family members would be better off without them. Aim: The present study was designed to assess preliminary psychometric properties of a new measure, the Perceived Burdensomeness (PBS) Scale. Method: Depressed psychiatric patients (N = 173) were recruited from a veterans affairs medical center. Patients were assessed with a structured diagnostic interview and self-report measures assessing perceived burdensomeness, depression severity, hopelessness, and suicidal ideation. Results: The present study supported preliminary evidence of reliability and concurrent validity of the PBS. Additionally, perceived burdensomeness was significantly associated with higher levels of hopelessness and suicidal ideation. Conclusion: It is hoped that with the aid of the PBS clinicians may be able to intervene more specifically in the treatment of suicidality.

Review of Qualitative Evaluation and Research Methods (2nd ed.).

1991 ◽  
Vol 36 (12) ◽  
pp. 1113-1113
Author(s):  
No authorship indicated
Keyword(s):  
Research Methods ◽  
Qualitative Evaluation
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