Examining frustration and performance when priming user expectations and providing a technology malfunction

Nina Ferreri; Christopher B. Mayhorn

doi:10.1177/1071181320641444

Examining frustration and performance when priming user expectations and providing a technology malfunction

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181320641444 ◽

2020 ◽

Vol 64 (1) ◽

pp. 1846-1850

Author(s):

Nina Ferreri ◽

Christopher B. Mayhorn

Keyword(s):

Augmented Reality ◽

Technology Acceptance ◽

Digital Technology ◽

Mobile App ◽

Performance Level ◽

Qr Code ◽

Attitudes And Behaviors ◽

Main Effect ◽

User Expectations ◽

And Performance

As digital technology develops, users create expectations for performance that may be violated when malfunctions occur. This project examined how priming expectations of technology performance (high v. low v. no) and experiences of technology malfunction (present v. not present) can influence feelings of frustration and performance on a task. A preliminary sample of 42 undergraduate participants completed a QR code scavenger hunt using the augmented reality mobile app, ARIS. Following the task, participants reported what they found for each scavenger hunt clue, their responses to failures in digital technology, and technology acceptance attitudes. Several factorial ANOVAs revealed a main effect for expectation on adaptive items of the RFDT scale and a main effect for malfunction on performance level. This suggests a potential contradiction between attitudes and behaviors when considering a common scenario involving technology.

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Effects of Excerpt Duration, Tempo, and Performance Level on Musicians' Ratings of Wind Band Performances

Journal of Research in Music Education ◽

10.1177/0022429408317366 ◽

2007 ◽

Vol 55 (4) ◽

pp. 289-301 ◽

Cited By ~ 8

Author(s):

John M. Geringer ◽

Christopher M. Johnson

Keyword(s):

High School ◽

Significant Interaction ◽

Wind Band ◽

Performance Level ◽

School Level ◽

Music Majors ◽

High School Level ◽

Main Effect ◽

University Level ◽

And Performance

This study investigated effects of listening example duration on the musical evaluation of wind band performances. In it, 96 music majors rated wind band performances that varied in performance level (high school, university, and professional), tempo (fast and slow), and duration (approximately 12, 25, and 50 seconds). Results showed no main effect for duration; however, there was a significant interaction between duration, tempo, and performance level. Listener ratings were higher for the medium and long durations of the professional and university level performances than for short performances. In contrast, medium and long durations were rated lower than the short examples for high school performances. The slow excerpt was rated higher than the fast excerpt only for professional performances. Analysis of features most noticed by listeners showed that intonation was associated with the relatively low ratings of high school level performances and musical expression was associated with the professional recordings.

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Individual Differences in Frustration and Performance with Online Shopping Activities

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/1071181321651054 ◽

2021 ◽

Vol 65 (1) ◽

pp. 148-153

Author(s):

Nina Ferreri ◽

Christopher B. Mayhorn

Keyword(s):

Individual Differences ◽

Technology Acceptance ◽

Undergraduate Students ◽

Digital Technology ◽

Online Shopping ◽

Personality Dimensions ◽

Full Dataset ◽

Current Mood ◽

And Performance

Individual differences in user responses and interactions with technology are important to consider when examining frustration and expectations for technology performance. This research expanded on Ferreri and Mayhorn (2021) and Hadlington and Scase (2018) by examining individual differences in responses to failures in digital technology (RFDT) when exposed to a malfunction (present vs. absent) and given an expectation (no vs. low vs. high) about the technology capabilities. A preliminary sample of 30 undergraduate students was obtained to complete an online shopping task. Following the task, participants reported the items they were asked to purchase, as well as their responses to failures in digital technology, technology acceptance attitudes, personality dimensions, and current mood (pre vs. post). Several correlations revealed consistent findings with previous research and indicate potentially significant findings with the full dataset. It is anticipated that those with low expectation and scoring high in neuroticism will report the most frustration.

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Augmented Reality--Implications toward Virtual Reality, Human Perception and Performance

PsycEXTRA Dataset ◽

10.1037/e572172013-281 ◽

2012 ◽

Author(s):

R. A. Grier ◽

H. Thiruvengada ◽

S. R. Ellis ◽

P. Havig ◽

K. S. Hale ◽

...

Keyword(s):

Virtual Reality ◽

Augmented Reality ◽

Human Perception ◽

And Performance

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HUNT: Scavenger Hunt with Augmented Reality

Interdisciplinary Journal of Information Knowledge and Management ◽

10.28945/2207 ◽

2015 ◽

Vol 10 ◽

pp. 021-035 ◽

Cited By ~ 2

Author(s):

Yan Lu ◽

Joseph T. Chao ◽

Kevin R. Parker

Keyword(s):

Augmented Reality ◽

Real World ◽

Interactive Multimedia ◽

User Involvement ◽

Mobile App ◽

Educational Tool ◽

World Views ◽

Correct Object ◽

Multi Media ◽

Iphone Application

This project shows a creative approach to the familiar scavenger hunt game. It involved the implementation of an iPhone application, HUNT, with Augmented Reality (AR) capability for the users to play the game as well as an administrative website that game organizers can use to create and make available games for users to play. Using the HUNT mobile app, users will first make a selection from a list of games, and they will then be shown a list of objects that they must seek. Once the user finds a correct object and scans it with the built-in camera on the smartphone, the application will attempt to verify if it is the correct object and then display associated multi-media AR content that may include images and videos overlaid on top of real world views. HUNT not only provides entertaining activities within an environment that players can explore, but the AR contents can serve as an educational tool. The project is designed to increase user involvement by using a familiar and enjoyable game as a basis and adding an educational dimension by incorporating AR technology and engaging and interactive multimedia to provide users with facts about the objects that they have located

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Analysis of the Technology Acceptance Theoretical Model in Examining Users’ Behavioural Intention to Use an Augmented Reality App (IMAPCampus)

International Journal of Engineering and Management Research ◽

10.31033/ijemr.8.5.6 ◽

2018 ◽

Vol 8 (5) ◽

pp. 37-49 ◽

Cited By ~ 4

Author(s):

Hamed Alqahtani ◽

Manolya Kavakli ◽

Nazim Uddin Sheikh

Keyword(s):

Theoretical Model ◽

Augmented Reality ◽

Technology Acceptance ◽

Behavioural Intention ◽

Intention To Use

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Even Pacing Is Associated with Faster Finishing Times in Ultramarathon Distance Trail Running—The “Ultra-Trail du Mont Blanc” 2008–2019

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph17197074 ◽

2020 ◽

Vol 17 (19) ◽

pp. 7074 ◽

Cited By ~ 1

Author(s):

Daniel Suter ◽

Caio Victor Sousa ◽

Lee Hill ◽

Volker Scheer ◽

Pantelis Theo Nikolaidis ◽

...

Keyword(s):

General Linear Model ◽

Performance Level ◽

Age Group ◽

Younger Age ◽

Pacing Strategies ◽

And Performance ◽

Group Sex ◽

The Impact ◽

Trail Running ◽

One Way Anova

In recent years, there has been an increasing number of investigations analyzing the effects of sex, performance level, and age on pacing in various running disciplines. However, little is known about the impact of those factors on pacing strategies in ultramarathon trail running. This study investigated the effects of age, sex, and performance level on pacing in the UTMB® (Ultra-trail du Mont Blanc) and aimed to verify previous findings obtained in the research on other running disciplines and other ultramarathon races. Data from the UTMB® from 2008 to 2019 for 13,829 race results (12,681 men and 1148 women) were analyzed. A general linear model (two-way analysis of variance (ANOVA)) was applied to identify a sex, age group, and interaction effect in pace average and pace variation. A univariate model (one-way ANOVA) was used to identify a sex effect for age, pace average, and pace variation for the fastest men and women. In our study, pace average and a steadier pace were positively correlated. Even pacing throughout the UTMB® correlated with faster finishing times. The average pace depended significantly on sex and age group. When considering the top five athletes in each age group, sex and age group also had significant effects on pace variation. The fastest women were older than the fastest men, and the fastest men were faster than the fastest women. Women had a higher pace variation than men. In male competitors, younger age may be advantageous for a successful finish of the UTMB®. Faster male runners seemed to be younger in ultramarathon trail running with large changes in altitude when compared to other distances and terrains.

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Pacing in Time-Limited Ultramarathons from 6 to 24 Hours—The Aspects of Age, Sex and Performance Level

Sustainability ◽

10.3390/su13052705 ◽

2021 ◽

Vol 13 (5) ◽

pp. 2705

Author(s):

Hagen Deusch ◽

Pantelis T. Nikolaidis ◽

José Ramón Alvero-Cruz ◽

Thomas Rosemann ◽

Beat Knechtle

Keyword(s):

Analysis Of Variance ◽

Coefficient Of Variation ◽

Training Programs ◽

Performance Level ◽

Running Speed ◽

And Performance ◽

Main Effects ◽

And Training ◽

Age And Sex

(1) Background: Compared with marathon races, pacing in time-limited ultramarathons has only been poorly discussed in the literature. The aim of the present study was to analyze the interaction of performance level, age and sex with pacing during 6 h, 12 h or 24 h time-limited ultramarathons. (2) Methods: Participants (n = 937, age 48.62 ± 11.80 years) were the finishers in 6 h (n = 40, 17 women and 23 men), 12 h (n = 232, 77 women and 155 men) and 24 h (n = 665, 166 women and 409 men) ultramarathons. The coefficient of variation (CV), calculated as SD/mean, was used to described pacing. Low scores of CV denoted a more even pacing, and vice versa. A two-way analysis of variance examined the main effects and interactions of sex and race duration on age, race speed and pacing. (3) Results: More men participated in the longer race distances than in the shorter ones and men were older and faster than women. Comparing the 6 h, 12 h and 24 h races, the finishers in the 6 h were the fastest, the finishers in the 12 h were the oldest and the finishers in the 24 h showed the most variable pacing. Furthermore, the faster running speed in the 12 h (women, r = −0.64; men, r = −0.49, p < 0.001) and the 24 h (r = −0.47 in women and men, p < 0.001) was related to less variable pacing. (4) Conclusions: These data might help runners and coaches to choose the the proper duration of a race and training programs for their athletes.

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