The Impact of Automation Reliability and Operator Fatigue on Performance and Reliance
Reliability of automation is known to influence operator reliance on automation. What is less understood is how the influence of reliability and the effects of operator fatigue might interact. The present study investigated the impact of automation reliability on accuracy and reliance and how this impact changes with level of fatigue during simulated multiple unmanned aerial vehicle (UAV) operation. Participants ( N = 131) completed a two-hour simulated multi-UAV mission assisted by an automated decision making aid of either high or low reliability. A decrease in subjective task engagement and performance over time marked the induction of passive fatigue by the mission. Participants were more trusting in the high reliability condition than in the low reliability condition. Finally, reliance decreased with time at any reliability, but a significant interaction between reliability and time on task indicated that the decrease was of smaller magnitude when the automation was reliable.