scholarly journals Nursing in Times of Neoliberal Change: An Ethnographic Study of Nurses’ Experiences of Work Intensification

2013 ◽  
Vol 3 (2) ◽  
pp. 9 ◽  
Author(s):  
Rebecca Selberg
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Medical Profession ◽  
Resource Depletion ◽  
Ethnographic Study ◽  
Care Work ◽  
New Public ◽  
Work Intensification ◽  
And Performance

Through an ethnographic study of nurses’ experiences of work intensification, this article shows how nurses respond to and act upon neoliberal transformations of work. The article identifies and explores those transformations considered by the informants, nurses working in public sector hospital wards, as central to changing conditions of work and experiences of work intensifications. It further analyzes nurses’ responses toward these transformations and locates these responses within a particular form of femininity evolving from rationalities of care, nurses’ conditions within the organization, and classed and gendered experiences of care work. The article illustrates that in times of neoliberal change and public sector resource depletion, nurses respond to women’s traditional caring responsibilities as well as to professional commitments and cover for the organization. Maintaining the level of frontline service is contingent on increased exploitation and performance control of ward nurses, and their ability and willingness to sacrifice their own time and health for the sake of their patients. The article argues that in the case of ward nurses in the Swedish public sector, work intensification is a multilayered process propelled by three intersecting forces: austerity ideology linked to the neoliberal transformation of the welfare state and public sector retrenchment; explicit care rationalities impelled by aspirations of the nursing profession to establish, render visible, and expand the nursing field both in relation to the medical profession and in relation to so-called unskilled care work performed by assistant nurses and auxiliaries; and the progressive aspect of New Public Management, which challenges the power and authority of the professions and contributes to strengthening the positions of clients and patients.

Incentivizing the Poor Relation: ‘Performance’ and the Pay of Public-Sector ‘Senior Managers’

2005 ◽  
Vol 9 (1) ◽  
pp. 75-87 ◽  
Author(s):  
Tony Cutler ◽  
Barbara Waine
Keyword(s):  
Public Sector ◽  
Performance Measurement ◽  
Public Management ◽  
New Public Management ◽  
Central Element ◽  
Senior Managers ◽  
Public Managers ◽  
New Public ◽  
Public Sector Managers ◽  
And Performance

This article discusses the principles and practices of pay determination for senior managers in the public sector. A central theme of the article is the analysis of performance-related pay (PRP) in the pattern of pay determination for this group. The discussion of this approach to pay is set in the context of New Public Management (NPM) and the emphasis on installing performance measurement and management as a central element in the ‘reform’ of public-sector services. The exemplary material is drawn from the United Kingdom, as it represents a national case in which NPM techniques have been applied over a quarter of century under successive governments. The article argues that while there are logical connections between PRP and performance measurement and management the practice of pay determination for senior public-sector managers is less coherent than such connections might suggest. The article locates the causes of such incoherence in the complexity of patterns of pay determination for senior public managers and the conceptual and methodological problems inherent in assessing the performance of public-sector services.

scholarly journals Intellectual Capital and Sustainable Economic Performance in the Public Sector: The Context of the New Public Management in Malaysia

2021 ◽  
Vol 13 (14) ◽  
pp. 7885
Author(s):  
Kardina Kamaruddin ◽  
Indra Abeysekera
Keyword(s):  
Public Sector ◽  
Intellectual Capital ◽  
Economic Performance ◽  
Public Management ◽  
Structural Equation ◽  
New Public Management ◽  
The Public ◽  
New Public ◽  
Operational Variables ◽  
Construct Dimensions

The New Public Management allows us to reflect upon whether intellectual capital helps public sector organisations meet their performance benchmarks. Sustainable economic performance gains importance from the public sector’s service ideal. Although there have been empirical endeavours using intellectual capital as operational variables, this study examines the theoretically informed relationship between the intellectual capital construct and its construct dimensions and the sustainable economic performance construct and its construct dimensions. The decision-making inputs of senior officials in the Malaysian public sector are vital for evaluating the relationship, as these officials are the individual strategists of the collective organisational strategy. The study conducted a survey that received 1092 usable responses and analysed them using the structural equation modelling research method. The findings showed a robust theoretical relationship between intellectual capital and sustainable economic performance. Furthermore, the study identified intellectual capital items that play a vital role in supporting public sector sustainable economic performance in Malaysia under New Public Management. The findings provide useful knowledge for public sector officials and policymakers, and for further research.

EXPRESS: Exploring the dynamics of slack in extreme contexts: A practice-based view

2021 ◽  
pp. 001872672110077
Author(s):  
Geoffrey Leuridan ◽  
Benoît Demil
Keyword(s):  
Public Management ◽  
Critical Care Unit ◽  
New Public Management ◽  
Ethnographic Study ◽  
New Public ◽  
Management Context ◽  
Production Practices ◽  
Extreme Contexts ◽  
Organizational Literature

Organizations that operate in extreme contexts have to develop resilience to ensure the reliability of their operations. While the organizational literature underlines the crucial role of slack when facing unanticipated events, a structural approach to slack says little about the concrete ways in which organizational actors produce and use this slack. Adopting a practice-based perspective during a 14-month ethnographic study in a French critical care unit, we study the slack practices, which consist in gathering, arranging and rearranging resources from both inside and outside the medical unit. This permanent process is captured in a dynamic model connecting situations, their evolutions and slack practices. Our research highlights the importance of situational slack production practices to ensure resilience. We also argue that these micro-practices are constitutive of the context in which actors are evolving. Finally, we discuss why these slack practices, although essential for ensuring resilience, can be endangered by the New Public Management context.

scholarly journals A register of public-sector research organizations as a tool for research policy studies and evaluation

2020 ◽  
Author(s):  
Benedetto Lepori
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Research Policy ◽  
Evaluation Studies ◽  
Policy Studies ◽  
Research Organizations ◽  
New Public ◽  
Public Sector Organizations ◽  
Public Sector Research

Abstract This article presents the conceptual and methodological design of a register of public-sector organizations, as well as a preliminary delineation of such organizations in Europe. Conceptual and methodological issues are discussed, as well as the potential usage of the register for interlining datasets and analysis. The significance of the register for research policy and evaluation studies is also discussed, as related with changes associated with New Public Management reforms.

scholarly journals Accounting and the post-new public management

2018 ◽  
Vol 32 (1) ◽  
pp. 255-279 ◽  
Author(s):  
Ileana Steccolini
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Accounting Research ◽  
Societal Relevance ◽  
New Public ◽  
Public Sector Accounting

Purpose The purpose of this paper is to reflect various pathways for public sector accounting and accountability research in a post-new public management (NPM) context. Design/methodology/approach The paper first discusses the relationship between NPM and public sector accounting research. It then explores the possible stimuli that inter-disciplinary accounting scholars may derive from recent public administration studies, public policy and societal trends, highlighting possible ways to extend public sector accounting research and strengthen dialogue with other disciplines. Findings NPM may have represented a golden age, but also a “golden cage,” for the development of public sector accounting research. The paper reflects possible ways out of this golden cage, discussing future avenues for public sector accounting research. In doing so, it highlights the opportunities offered by re-considering the “public” side of accounting research and shifting the attention from the public sector, seen as a context for public sector accounting research, to publicness, as a concept central to such research. Originality/value The paper calls for stronger engagement with contemporary developments in public administration and policy. This could be achieved by looking at how public sector accounting accounts for, but also impacts on, issues of wider societal relevance, such as co-production and hybridization of public services, austerity, crises and wicked problems, the creation and maintenance of public value and democratic participation.

scholarly journals New public management and the rise of public sector performance audit

2018 ◽  
Vol 32 (1) ◽  
pp. 280-306 ◽  
Author(s):  
Lee D. Parker ◽  
Kerry Jacobs ◽  
Jana Schmitz
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Key Stakeholders ◽  
New Public ◽  
Performance Audit ◽  
Performance Auditing ◽  
Strong Control

Purpose In the context of global new public management reform trends and the associated phenomenon of performance auditing (PA), the purpose of this paper is to explore the rise of performance audit in Australia and examines its focus across audit jurisdictions and the role key stakeholders play in driving its practice. Design/methodology/approach The study adopts a multi-jurisdictional analysis of PA in Australia to explore its scale and focus, drawing on the theoretical tools of Goffman. Documentary analysis and interview methods are employed. Findings Performance audit growth has continued but not always consistently over time and across audit jurisdictions. Despite auditor discourse concerning backstage performance audit intentions being strongly focussed on evaluating programme outcomes, published front stage reports retain a strong control focus. While this appears to reflect Auditors-General (AGs) reluctance to critique government policy, nonetheless there are signs of direct and indirectly recursive relationships emerging between AGs and parliamentarians, the media and the public. Research limitations/implications PA merits renewed researcher attention as it is now an established process but with ongoing variability in focus and stakeholder influence. Social implications As an audit technology now well-embedded in the public sector accountability setting, it offers potential insights into matters of local, state and national importance for parliament and the public, but exhibits variable underlying drivers, agendas and styles of presentation that have the capacity to enhance or detract from the public interest. Originality/value Performance audit emerges as a complex practice deployed as a mask by auditors in managing their relationship with key stakeholders.

scholarly journals Waiting for the next wave: trajectories, narratives and conveying the state of public sector reform

2009 ◽  
Vol 5 (1) ◽  
Author(s):  
Evert Lindquist
Keyword(s):  
New Zealand ◽  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Economic Transformation ◽  
The State ◽  
Government Officials ◽  
State Sector ◽  
Democratic Reform ◽  
New Public

With the adoption of the State Sector Act in 1988, the New Zealand public sector revolution was in full motion. The Act was one of many initiatives that provided a new framework for government and managing public services (Boston et al., 1996; Scott, 2001). New Zealand rapidly became the poster child for what became known as the New Public Management, and an archetype scrutinised around the world. The audacity and intellectual coherence of the New Zealand model became a standard against which the progress of other governments was judged. These reforms were part of  a larger social and economic transformation which led to dislocation and democratic reform. In the crucible of introducing and implementing these reforms, and in the inevitable re-adjustment phases, New Zealand gained a reputation for continuous reflection on its progress by its political leaders, government officials and a small band of impressive academics.

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