scholarly journals Architecting an Advanced Maturity Model for Business Processes in the Gig Economy: A Platform-Based Project Standardization

Economies ◽  
2021 ◽  
Vol 9 (4) ◽  
pp. 176
Author(s):  
Arfive Gandhi ◽  
Yudho Giri Sucahyo
Keyword(s):  
Business Processes ◽  
Empirical Test ◽  
Model Development ◽  
Three Dimensions ◽  
Business Continuity ◽  
Maturity Model ◽  
Maturity Level ◽  
Gig Economy ◽  
Development Phases ◽  
Target Platform

The business continuity of the gig economy is strongly driven by the operator’s ability to manage the maturity of business processes. Moreover, projects in the gig economy are risky due to the lack of monitoring and involvement of actors’ profiles. When business processes become mature as the target, platform-based project results can satisfy actors’ expectations. To reach targeted maturity, operators need to standardize their business processes. This standardization is actualized in a maturity model as a benchmark and guideline tool. It exposes how mature the current business processes are and the required improvements. This research aims to construct a maturity model systematically and comprehensively to encourage operators in the gig economy (as the model user) to improve the products and services delivered. This research has constructed a new maturity model for business processes using the maturity model development phases initiated by de Bruin et al. It explores the gig economy ecosystem in Indonesia. This research initiates the maturity model by collecting 48 factors in the gig economy. It continues by composing 13 determinant candidates as representations of the factors. After an empirical test involving 200 people (consisting of gig worker, client, and operator) and two iterations of mixed-method validation involving 16 experts, this research generates ten determinants classified into three dimensions: actors, platforms, and transactions. The maturity level of each determinant is measured to indicate its position toward digital business continuity.

Assessing The COBIT Maturity Model in Manufacturing Company

2019 ◽  
Vol 5 (2) ◽  
pp. 109-115
Author(s):  
Johanes Fernandes Andry ◽  
Gunawan Wang ◽  
Gusti Ngurah Suryantara ◽  
Devi Yurisca Bernanda
Keyword(s):  
Information Systems ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
It Alignment ◽  
Business Goals ◽  
Manufacturing Company ◽  
Effectiveness And Efficiency

PT Hema Indonesia is manufacturing company established in 2001 and has continued to grow. Nowadays the company has supported business processes in various companies, such as the use of information systems. The purpose of this research is to get an overview of the performance of information systems in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. Implementing IT governance, however, is a challenge to organizations. To ensure IT alignment with business goals use standard COBIT. The analytical tool used is the standard procedure COBIT issued by ISACA. In this paper the method to be used is COBIT 4.1. Coverage of Audit IT Domain are Plan Organize (PO), such as PO4, PO5, PO7 and PO8. The conclusion that can be drawn from the research that has been done is IT governance at the company has been done, although still run optimally within each IT process contained in the sub domain average on level repeatable and defined proses.

scholarly journals Analysis of the Maturity Level of Business Processes for Science and Technology Parks

SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110373
Author(s):  
Ana Maria Magalhães Correia ◽  
Claudimar Pereira da Veiga ◽  
Carlos Otávio Senff ◽  
Luiz Carlos Duclós
Keyword(s):  
Business Processes ◽  
Science And Technology ◽  
Maturity Model ◽  
Maturity Level ◽  
Structured Interviews ◽  
Cross Sectional ◽  
Science And Technology Parks ◽  
Technology Parks ◽  
Level 3 ◽  
Level 2

This research analyzes the maturity level of business processes with the application of the Process and Enterprise Maturity Model (PEMM) in the light of Enterprise Architecture (EA). This is qualitative research, cross-sectional, and in the form of a multiple case study performed in science and technology parks in Brazil. A questionnaire conducted by semi-structured interviews, non-participant observations, and document analysis to gather information on the processes was applied to achieve the proposed objective. The finding revealed that 75% of the analyzed parks show signs that processes’ maturity results in optimal performance (Level 3) and can be integrated with other internal processes, maximizing the performance of these parks. Only one park was at Level 2, indicating that business processes led to better results when implemented from one organization. This study shows that even when enterprise capability is at Level 3, this does not help the process enablers rise from Level 2 to Level 3. This study’s originality lies in its showed that the maturity level of the analyzed parks and in making comparisons to identify discrepancies and future actions, considering their responsibility to transfer knowledge from science and technology institutions to the public and private sector.

Supporting business processes through human and IT factors: a maturity model

2018 ◽  
Vol 24 (4) ◽  
pp. 985-1006 ◽  
Author(s):  
Sarra Mamoghli ◽  
Luc Cassivi ◽  
Sylvie Trudel
Keyword(s):  
Human Factors ◽  
Process Management ◽  
Business Processes ◽  
Design Science ◽  
Model Development ◽  
Science Research ◽  
Main Process ◽  
Maturity Model ◽  
Content Type ◽  
Iterative Model

Purpose The purpose of this paper is to assist organizations in the assessment of both information technology (IT) and human factors required to support their business processes (BPs) by taking into account the interdependence and alignment of these factors, rather than considering them independently. Design/methodology/approach A design science research methodology was followed to build a maturity model (MM) enabling this assessment. The proposed design process is composed of four steps: problem identification, comparison of 19 existing MMs in business process management (BPM), iterative model development, and model evaluation. The last two steps were specifically based on three research methods: literature analysis, case studies, and expert panels. Findings This paper presents a MM that assigns a maturity level to an organization’s BPs in two assessment steps. The first step evaluates the level of sophistication and integration of the IT systems supporting each BP, while the second step assesses the alignment of human factors with the technological efforts. Research limitations/implications The research was conducted with SMEs, leading to results that may be specific to this type of organization. Practical implications Practitioners can use the proposed model throughout their journey toward process excellence. The application of this model leads to two main process improvement scenarios: upgrading the sophistication and integration of the software technologies in support of the processes, and improving the cohesion of the resources the organization already owns (human and IT resources). Originality/value The proposed MM constitutes a first step in the assessment of the interdependence between the factors influencing BPM.

scholarly journals CHALLENGES OF ADVANCED ANALYTICS MATURITY MODEL DEVELOPMENT

2021 ◽  
Vol 2 ◽  
pp. 88-92
Author(s):  
Santa Lemsa
Keyword(s):  
Decision Making ◽  
Action Plan ◽  
Model Development ◽  
Professional Experience ◽  
Maturity Model ◽  
Process Automation ◽  
Maturity Level ◽  
Maturity Models ◽  
Advanced Analytics ◽  
Automated Decision Making

Significance to understand the advanced analytics ecosystem maturity is increasing caused by constantly growing data volumes and demand for advanced analytics including automated decision making based on data or process automation. The analytics maturity assessment helps to identify strengths and weaknesses of the organization’s analytics ecosystem and can provide detailed action plan to move to the next level. The focus of the paper is to review and analyse analytics maturity models to assess their application as frame to build a new analytics maturity model or replicate with time adjustment any of reviewed models. The literature review and publicly available assessment models provided by analytics sector were used to review and analyse analytics maturity models.  Fifteen models were reviewed and four of them analysed by twelve characteristics. Summary of four models includes analytics maturity levels, domains, accessibility of questionnaire, discloser of maturity level detection and authors assessment of several characteristics. Comprehensive descriptions of analytics maturity levels were available for many models. Solid recommendation sets for each maturity level provided for the most disclosed models. One of the most important components, approach to detect specific maturity level, was not transparent or disclosed with limitations. However, it is possible to develop a new model or replicate in some extent based on models reviewed in this paper, but it requires extensive professional experience in advanced analytics and related functions. 

scholarly journals Evaluation of Business Continuity Plan Maturity Level Using Business Continuity Maturity Model

2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Haniyana Haidzir ◽  
Siti Hajar Othman ◽  
Hazinah Kutty Mammi
Keyword(s):  
Business Continuity ◽  
Maturity Model ◽  
Maturity Level ◽  
Healthcare Organizations ◽  
Maturity Models ◽  
Healthcare Model ◽  
Business Functions

Business Continuity Plan (BCP) plays an important part in ensuring the business continuity of an organization in the event of major disruptions. In order to ensure the continuity of their critical business functions and critical services during and after a disaster, healthcare organizations such as hospitals, clinics, hospices and others can implement BCP models in their respective organizations to ensure their business continuity during and after disruptive incidents. After implementing BCP models in their respective healthcare organizations how can they ensure the BCP models will be useful and effective when disasters strike. Therefore, maturity models can help to analyze the maturity level of the BCP model. The higher the level of maturity of the BCP models, the higher the probability of effectiveness and usefulness of the BCP models. The goal of this research is to determine how compliance the existing maturity models for business continuity towards ISO 22301 standard and to map existing BCP healthcare model with business continuity maturity model.

Business continuity plan

2020 ◽  
Vol 10 (2) ◽  
pp. 1-4
Author(s):  
Ashok Kumar
Keyword(s):  
Risk Assessment ◽  
Disaster Recovery ◽  
Business Processes ◽  
Business Continuity ◽  
Business Continuity Planning ◽  
Continuity Planning ◽  
Planning Methods ◽  
Multi Cloud

The Business continuity plan and strategy provide effective solutions to Multi-cloud and Microservice approach. The business continuity plan helps to maintain backup and disaster recovery. It ensures continuous business processes during disasters and emergencies. The business continuity planning methods that include risk assessment, analyze impacts, and entire business continuity strategies.

IT GOVERNANCE AUDIT AT PT PERUSAHAAN GAS NEGARA USING COBIT FRAMEWORK

2018 ◽  
Vol 23 (2) ◽  
pp. 95-106
Author(s):  
Mahendra Sunt Servanda ◽  
Achmad Benny Mutiara
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
Efficiency And Effectiveness ◽  
Information And Communication ◽  
Level 3 ◽  
It Usage ◽  
A Company

The use of information and communication technology in a company gives an important contribution for the achievement of business objectives. PT Perusahaan Gas Negara, especially in the Business Solutions and Services Operations (BSSO), plays a significant role in the utilization of information and communication technology assets to PT Perusahaan Gas Negara. It takes a good IT governance for BSSO to improve the efficiency and effectiveness of IT usage. Audit of IT governance maturity using COBIT 4.1. Maturity model level used to determine the maturity level of IT usage in the enterprise with a scale of 0 (non-existent) to 5 (optimized). This study focused on two domains namely Plan and Organise (PO) and Monitor and Evaluate (ME) model to measure the maturity level of IT maturity levels in PT Perusahaan Gas Negara. From this study, the results of the maturity level domain PO is 3.13 and ME is 2.98, it can be given the conclusion that the maturity level of IT governance at PT PGN is in level 3 (defined). At this level means that all the procedures in the company are standardized and documented, but the company is still not able to detect the deviations that have occurred.

An empirically verified project risk maturity model

2014 ◽  
Vol 7 (2) ◽  
pp. 263-284 ◽  
Author(s):  
Budi Hartono ◽  
Deo F.N. Wijaya ◽  
Hilya M. Arini
Keyword(s):  
Construction Industry ◽  
Convergent Validity ◽  
Discriminant Validity ◽  
Face Validity ◽  
Maturity Model ◽  
Maturity Level ◽  
Cross Sectional Survey ◽  
Project Risk ◽  
Content Type ◽  
Risk Maturity

Purpose – The purpose of this paper is to develop and to empirically verify a model of project risk management maturity (PRMM). Design/methodology/approach – Theoretical work to develop the initial model of risk maturity. Empirical study by a cross-sectional survey to the Indonesian construction industry. Findings – A new model of PRMM is developed and empirically tested. The model is valid (face validity, content validity, discriminant validity, convergent validity, and criterion validity) and reliable. Research limitations/implications – A more comprehensive, follow-up study is required to gain more insights on the actual maturity level of Indonesian construction industry. Practical implications – The model is applicable to assess the organizational maturity level which in turn could be used for improving organization performance. Originality/value – The work demonstrates a novel approach in developing models by emphasizing on the empirical verification.

scholarly journals The Importance of Business Continuity and Knowledge Management during the Pandemic Period

Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 18
Author(s):  
Tuana İrkey ◽  
Aslıhan Tüfekci
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Performance Improvement ◽  
Systematic Literature Review ◽  
Gap Analysis ◽  
Global Scale ◽  
Business Continuity ◽  
Maturity Model ◽  
Management Project

Earlier in 2020 a knowledge management project was initiated with the aim of organizational performance improvement at a service company. A maturity model was applied for the gap analysis and a systematic literature review was conducted to shape the project. As the COVID-19 grew to a global scale, the aim of the project has shifted into ensuring the business continuity of the case company. Without major changes the project was carried out. At the end it was observed the company not only operated without being affected from the pandemic situation but also improved their organizational performance as aimed initially.

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