scholarly journals Workplace Incivility and Turnover Intention in Organizations: A Meta-Analytic Review

Author(s):  
Boshra H. Namin ◽  
Torvald Øgaard ◽  
Jo Røislien

Incivility has been identified as a prevalent and crucial issue in workplaces and one that may be associated with detrimental effects on employees and organizational outcomes, such as turnover intention. Many studies have been published regarding the effects of incivility, but there is a lack of integrative reviews and meta-analyses. The aim of the present study is to conduct an early meta-analysis of the relationship between employees’ perceptions of workplace incivility and their turnover intentions. Six databases, including ISI Web of Science, PsychInfo, Scopus, Emerald, Hospitality & Tourism Complete, and Soc Index, were searched to identify empirical articles for this meta-analytical paper. The results of statistical meta-analyses and meta-regression suggest that there is a positive relationship between perceived incivility and turnover intentions in employees and that relationship is consistent across different sources of workplace incivility. However, we did observe a possible interaction effect of “supervisor” and “coworker incivility”. The results also suggest that the relationship between workplace incivility and turnover intention is stronger in the academic sector than in other industries and stronger in the United States than in other countries.

2020 ◽  
Vol 77 (2) ◽  
pp. 295-313 ◽  
Author(s):  
Joseph Munyandorero

The recruitment compensation metrics, the stock–recruit steepness (h) and compensation ratio (κ), are difficult to estimate, yet they are integral components of contemporary fishery models. To aid in the estimation of κ and h, a hybrid method to construct their prior distributions for a species is developed. The method is hybrid because it integrates (i) a meta-analysis of the relationship between maximum rates of recruit production (α) and asymptotic lengths obtained across fish species of different life histories and (ii) species-specific unfished spawning biomass per recruit (Φ0). This method is applied to five finfish species found off the East Coast of the United States. Uncertainty is introduced by sampling growth parameters, α, and natural mortality and — through Monte Carlo simulations — propagated into Φ0, κ, and h for the Beverton–Holt and Ricker stock–recruit relationships. Descriptive statistics and parameters from probability density functions of the simulated distributions of κ and h are generated. The method developed requires fewer inputs than the reproductive ecology method while likewise allowing the development of species-specific statistics for κ and h. These statistics, rather than their counterparts generated from classical meta-analyses, are better suited for use in fishery models.


Author(s):  
Cem Oktay Guzeller ◽  
Nuri Celiker

Purpose The purpose of this study is expected to reveal the relationship between organizational commitment and turnover intention in the tourism and hospitality literature with more generalizable results, and thus, provide researchers with a new perspective for future studies. In this context, Individual studies that examined the relationship between organizational commitment and turnover intention in the tourism and hospitality industry were systematically identified by a comprehensive literature review. Design/methodology/approach Individual studies were synthesized and analyzed via a meta-analysis method to reveal whether any relationship exists between organizational commitment and turnover intention and to estimate the direction and intensity of the relationship in a more reliable and comprehensive manner. The analyses were carried out on 13 scientific papers that met the inclusion criteria. Findings Results showed that a moderate negative relationship exists between organizational commitment and turnover intention of employees in the tourism and hospitality industry. In this context, individuals who have emotional commitments to their institutions will have lower turnover intentions than others. The right personal selection, performance evaluation techniques, promotion, training and development opportunities, career opportunities and talent management and functional virtues such as strong communication, trust and justice will not only reinforce organizational commitment but also attract talented individuals to an organization and ensure employee retention. Originality/value In the current study, individual studies focusing on the relationship between organizational commitment and turnover were cumulatively collected, synthesized and analyzed. By way of providing a review of individual studies, the study provides cumulative and reliable evidence to the literature regarding the relationship between organizational commitment and turnover, and hence, contributes to the further progression of the field. The study is also the first meta-analysis carried out on the subject in question.


2020 ◽  
Vol 61 (4) ◽  
pp. 416-431
Author(s):  
Phillip M. Jolly ◽  
Timothy T. Self

The hospitality workforce is the most diverse in the United States. Given this fact, a growing body of research has sought to investigate the effects of employee perceptions of their organization’s climate regarding diversity, also known as psychological diversity climate. However, little is still known about whether and how diversity climate perceptions might affect hospitality employees’ intentions to leave their organizations. Adopting a Conservation of Resources Theory perspective, we argue that diversity climate represents an important resource that employees wish to preserve by continuing employment with their organizations, thus increasing employee organizational embeddedness and decreasing turnover intention. Organizational embeddedness captures why employees stay and represents a totality of forces that serve to keep an employee with his or her current organization. These forces are driven by employees’ possession or pursuit of resources derived through employment with their current organization. Drawing on samples of frontline restaurant employees (Study 1) and restaurant managers (Study 2), we found evidence that psychological diversity climate is positively associated with organizational embeddedness. However, the relationship between psychological diversity climate and turnover intentions was mediated only by the sacrifice dimension of organizational embeddedness. Our results point to the importance of developing a positive climate for diversity as a means to retain employees and also shed light on how the dimensions of organizational embeddedness can have differential effects on turnover intentions.


2018 ◽  
Vol 20 (3) ◽  
pp. 340-364
Author(s):  
Meng Sha Luo ◽  
Ernest Wing Tak Chui

Summary The academia and the profession have long overlooked the importance of material interest in the profession of social work. In order to address this research gap, we first reviewed the historical role that material interest has played in differentiating professions from nonprofessions and analyzed its decreasing status along the development of professions due to the two competing discourses of professionalization and de-professionalization. We concluded with the fundamental question, “does material interest still matter for the professions under the current professional environments,” and answered this question by purposively selecting one of the most important organizational outcomes of the social work workplace—turnover intentions—as our dependent variable. We then conducted a meta-analysis to investigate the relationship between salary and turnover on 24 studies with a combined sample of 9343 social workers. Findings The results showed that salary was negatively related to social workers’ intentions to leave organizations (r = −.18, ρ = −.21). Specifically, both social workers’ actual salary and their satisfaction with pay and benefits were negatively associated with individual employees’ turnover intentions. Applications This research also supported Barth’s argument that despite social workers’ earnings are “unresponsive” to the labor market, they are not so different from other professions in the workforce market. Research implications both for the third model of the profession—institutionalist professionalism—in contemporary society and for salary raises were discussed.


2016 ◽  
Vol 35 (10) ◽  
pp. 1255-1265 ◽  
Author(s):  
Afzalur Rahim ◽  
Dana M. Cosby

Purpose The purpose of this paper is to determine the relationships among workplace incivility, job burnout, turnover intentions, and job performance. Design/methodology/approach The authors used a dyad survey method to collect data. Structural equation modeling was employed to analyze the data. Findings Results showed that job burnout mediated the relationship between workplace incivility and turnover intention and that workplace incivility was negatively associated with job performance. In other words, participants experiencing higher levels of incivility reported greater levels of job burnout and subsequent increased turnover intention and lower levels of job performance. Originality/value The authors can find no other research that examines the relationship between workplace incivility and job performance.


2013 ◽  
Vol 12 (4) ◽  
pp. 157-169 ◽  
Author(s):  
Philip L. Roth ◽  
Allen I. Huffcutt

The topic of what interviews measure has received a great deal of attention over the years. One line of research has investigated the relationship between interviews and the construct of cognitive ability. A previous meta-analysis reported an overall corrected correlation of .40 ( Huffcutt, Roth, & McDaniel, 1996 ). A more recent meta-analysis reported a noticeably lower corrected correlation of .27 ( Berry, Sackett, & Landers, 2007 ). After reviewing both meta-analyses, it appears that the two studies posed different research questions. Further, there were a number of coding judgments in Berry et al. that merit review, and there was no moderator analysis for educational versus employment interviews. As a result, we reanalyzed the work by Berry et al. and found a corrected correlation of .42 for employment interviews (.15 higher than Berry et al., a 56% increase). Further, educational interviews were associated with a corrected correlation of .21, supporting their influence as a moderator. We suggest a better estimate of the correlation between employment interviews and cognitive ability is .42, and this takes us “back to the future” in that the better overall estimate of the employment interviews – cognitive ability relationship is roughly .40. This difference has implications for what is being measured by interviews and their incremental validity.


2019 ◽  
Vol 118 (9) ◽  
pp. 118-126
Author(s):  
Augusty P. A ◽  
Jain Mathew

The study evaluates the relationship between Emotional Intelligence and Leadership Effectiveness through a Systematic Review of Literature. The relationship has been evaluated in two steps. First, a Systematic review of literature was done to provide a theoretical framework to link the dimensions of Emotional Intelligence to the elements of effective leadership. Meta-analysis was then used to consolidate empirical evidence of the relationship. The studies for the meta-analysis were sourced from Pro Quest and EBSCO and the correlation coefficients of the studies were analysed. Only articles that presented the direct relationship between the variables were included in the study. The results of the analysis revealed a strong, statistically significant relationship between emotional intelligence and effective leadership. The findings of the study provide evidence for the proposition that Emotional Intelligence and Leadership Effectiveness are interrelated.


2021 ◽  
pp. 089484532110124
Author(s):  
Graham B. Stead ◽  
Lindsey M. LaVeck ◽  
Sandra M. Hurtado Rúa

The relationship between career adaptability and career decision self-efficacy was examined due to its importance for clients in the career development and career decision-making process. Multivariate meta-analyses using 18 studies with a total population of 6,339 participants were employed. Moderator variables important to this relationship were country of participants, mean age, and career adaptability measures. Estimated correlations between career adaptability subscales and career decision self-efficacy measures ranged from .36 to .44. Findings are discussed in relation to career research and counseling.


2021 ◽  
pp. 153448432098736
Author(s):  
Boreum Ju ◽  
Yunsoo Lee ◽  
Sunyoung Park ◽  
Seung Won Yoon

The purpose of this meta-analysis study is to examine the correlations between the Dimensions of Learning Organization Questionnaire (DLOQ) and frequently examined outcomes including organizational performance and employee attitudes. Positive relationships were found between the DLOQ and organizational performance (e.g., financial, knowledge, and innovative performance) and employee attitudes (e.g., organizational commitment and job satisfaction) and the sub-dimensions (e.g., affective, continuance, and normative commitment), with a notable exception of a negative relationship between the DLOQ and turnover. Because the DLOQ has been used in many countries over the years, this study also examined the influence of national culture on the outcomes. Power distance moderated the relationship between the learning organization and overall organizational performance. Our meta-analytic review makes substantive contributions to the literature on the learning organization concept and the study of national culture as a significant moderator. Implications of these findings and suggestions for future research are discussed.


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