scholarly journals Strategic Responses to Wicked Problems of Heritage Management: Experiences from the West Link Infrastructure Project in Gothenburg, Sweden

Land ◽  
2021 ◽  
Vol 10 (10) ◽  
pp. 1032
Author(s):  
Susanne Fredholm ◽  
Maitri Dore ◽  
Sara Brorström

Heritage management in infrastructure planning is in this paper regarded as a ‘wicked problem’—a multidimensional and unpredictable activity infused with conflicting stakeholder perspectives. By focusing on the West Link and drawing on theoretical notions of strategy-as-practice, the aim is to identify the circumstances in which paradoxes and dilemmas of wicked problems emerge and examine the professional micro-level strategizing applied to navigate and overcome them. The railway construction was deemed to be a threat to the 17th century fortifications, historical parks and former agricultural properties, today located in the city center. The Swedish government appointed representatives from the Swedish Transport Administration and heritage professionals from national, regional and local levels of government to negotiate how best to deal with these challenges. By means of primary data from interviews and workshops with stakeholders, and document- and correspondence analysis, the results showed how three main challenges hampered a fruitful dialogue and outcome: the inherent complexity of the task, different approaches to heritage and lack of adequate coordination within and between the parties. Strategic responses included action plans, delegation of tasks in reference and working groups, the signing of agreements, reorganization and financing of additional personnel. We discuss the main factors underlining the wickedness of heritage management in infrastructure planning as both processual and collaborative, and the implications of this for practice regarding bringing about more operative and sustainable approaches.

2021 ◽  
Vol 2 (2) ◽  
pp. 95-103
Author(s):  
Trie Nadia Ayu Lizara ◽  
Timbul Simangunsong

The Influence of the Implementation of the Annual Entity E-SPT, Understanding Taxation, Tax Awareness Awareness of Taxpayer Compliance of the corporate taxpayers in reporting as the agency annual. In this study using quantitative data types and data sources, namely primary data. Primary data were obtained from questionnaires distributed to corporate taxpayers at random, using the purposive sampling method at the West Jakarta Middle Tax Office. The number of questionnaires distributed was 100 questionnaires. The results of this study indicate that the Application of the Annual Annual E-SPT of the Agency has a significant effect on taxpayer compliance and taxpayer awareness. While Understanding Taxation has no significant effect on Taxpayer Compliance.


2021 ◽  
Vol 10 (1) ◽  
pp. 18
Author(s):  
Titi Darmi ◽  
Iqbal Miftakhul Mujtahid ◽  
Ledyawati Ledyawati

This article discusses the extent to which Cultural Heritage management involving various sectors can contribute to increasing tourist visits. The research was conducted in the city of Bengkulu, the location of the research was the legacy of Bung Karno's house. Data collection was carried out through secondary data and primary data. Primary data was carried out by interviewing related parties, namely two of Bung Karno's house staff, the Head of the Jambi Cultural Heritage Preservation Agency (BPCB), the Head of the Bengkulu Province Education Office, one cultural expert, four tourism activists, and six communities. members who were visiting Bung Karno's house. The steps in this research are data collection, classification, analysis, and data processing, making conclusions, then narrating in depth. The results of the study explain that the Heritage of Bung Karno's House is one of the historical tourist objects visited by many tourists. Bung Karno's heirloom house is a historical tourism object that has an attraction and has an important role in increasing tourist visits. For optimal Cultural Heritage management, it is important to strengthen the capacity of Cultural heritage management sustainably by optimizing technology and involving five partnership sectors, namely government, private sector, universities, media, and society. 


2020 ◽  
Vol 1 (1) ◽  
pp. 56-69
Author(s):  
Recky Suhartanto Lawata ◽  
Fadliah Nasaruddin ◽  
Ratna Sari

Penelitian bertujuan untuk menganalisis pengaruh persepsi kegunaan, kemudahan dan kerumitan Technology Acceptance Model (TAM) terhadap data pemicu di approweb, pada Kantor Pelayanan Pajak Pratama Makassar Barat. Penelitian ini menggunakan data primer melalui survei kepada 36 orang responden dari account representative di Kantor Pelayanan Pajak Pratama Makassar Barat. Teknik pengumpulan data melalui kuesioner data dianalisis dengan menggunakan aplikasi SPSS. Pengujian hipotesis menggunakan analisis regresi berganda. Hasil penelitian ini menunjukkan bahwa kebermanfaatan berpengaruh positif dan signifikan sedangkan kemudahan berpengaruh positif tidak signifikan dan kerumitan berpengaruh negatif signifikan terhadap data pemicu di aplikasi approweb. Hasil penelitian ini membuktikan teori TAM dari persepsi kebermanfaatan data pemicu di aplikasi approweb bermanfaat bagi account representative. The study aims to analyze the effect of perceived usefulness, ease and complexity of the Technology Acceptance Model (TAM) on trigger data in the Approweb, at the West Makassar Pratama Tax Office. This study uses primary data through a survey of 36 respondents from account representatives at the West Makassar Pratama Tax Office. Data collection techniques through data questionnaires were analyzed using the SPSS application. Hypothesis testing uses multiple regression analysis. The results of this study indicate that usefulness has a positive and significant effect while ease of positive effect is not significant and complexity has a significant negative effect on trigger data in approweb applications. The results of this study prove the TAM theory from the perceived usefulness of trigger data in the approweb application is beneficial for account representatives.


2016 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Salat Khalif Abdow ◽  
Dr. Kennedy Ogollah

Purpose: The purpose of this study was to determine the factors influencing strategic responses to external environment by deposit taking SACCOS in Nairobi County: a study of Unaitas Sacco.Methodology: The research adopted case study research design. The target population of the study was 11 directors and 600 employees of Unaitas Sacco. The sample size consisted of 61 (10% of the target population) directors and employees of Unaitas Sacco. Stratified random sampling was used in the study to select the one director and the 60 employees of Unaitas Sacco. The study used primary data. The data collection instruments that were used in this study were the interview guide and questionnaire. The qualitative analysis was done using content analysis. Quantitative data analysis employed descriptive statistics and factor analysis.  Descriptive statistics included frequencies, percentages, means and standard deviation. Results were presented in form of tables and charts. Particular statistics in factor analysis was scale plot and commonalities.Results: The study found that reference to past strategy organization external dependence, consideration of level of risk and Organizational Culture greatly influences the choice of strategic response. In addition managerial competence, organizational structure and control processes, time available and availability of resources also greatly influence the choice of strategic responseUnique contribution to theory, practice and policy: The study recommends that Unaitas to invest more in the latest technology and start agency banking as a strategy of expanding its market share and product differentiation.


Author(s):  
Leslie P. Hitch

In 1973, Horst Rittel and Melvin Webber put forth the term ‘wicked problems' to define situations where there was no concrete solution and where any attempt to ‘solve' the problem often resulted in the spiraling of additional wicked problems. John C. Camillus (2008) expands upon this concept and applied it to what he considered the near-impossibility to design coherent organizational strategy. Further exploration into the literature of wicked problems indicates the budding of new configurations of leadership to address wicked problems. As organizational strategy, in most industries, is inherently connected to leadership, this chapter suggests that the teaching of leadership, described often as one person in control or seen as the primary guide, needs to be revitalized, renewed and redirected as a process. Leadership may no longer be a person or hierarchy in order to contend with the wicked problems mounting in many industries, organizations, governments and society. The chapter concludes with suggestions on ways to teach leadership that are based upon Rittel and Webber's 10 characteristics of wicked problems.


Author(s):  
Kelvin McQueen

As a research paradigm, Marx's insights can be used to grapple with the ‘wicked problem' of the Anthropocene: to explain the current crisis; judge the various scholarly representations of it; and point towards a transcendence of the ‘problem'. In the same vein, this chapter seeks to provide a Marxist paradigm for educational research in the era of the Anthropocene. The chapter thus identifies two ‘wicked problems' and suggests solutions: firstly, the urgent need for a robust and plausible paradigm for programs of educational research seeking to discover, analyse and understand the dynamics of the Anthropocene from the micro-political to the macro-political, which Marx's paradigm provides; secondly, a guide to the type of action needed to make educational institutions democratic and sustainable and part of the solution to the ‘wicked problem' of the Anthropocene, rather than sites that reproduce a workforce ready to be exploited and oppressed, which Marx's paradigm also provides.


2020 ◽  
pp. 216-250
Author(s):  
David Kilcullen

This chapter explores the declining efficacy of the Western military model since 2003, canvasses various strategic responses to it—including doubling down on the current approach, embracing decline, and “going Byzantine”—and recommends a strategy of strategic delay. It argues that the high point of Western military dominance in the post–Cold War era—the “high tide of the West”—coincided with the failed decapitation strike against Saddam Hussein in March 2003, and that since then Western powers have acted as if they were still in a Woolseyan security environment (where the principal threats originated from weak states, failing states and nonstate actors) when actually the environment was post-Woolseyan; that is, characterized by a return of state-based threats and great-power military competition. The chapter considers three possible responses to this problem, evaluates their strengths and weaknesses, and concludes that our best bet (though by no means a certain solution) is to play for time, adopt a light footprint offshore balancing strategy, and attempt to create space for a potentially acceptable successor order to emerge.


2020 ◽  
pp. 135050762097485
Author(s):  
Andrew G. Earle ◽  
Dante I. Leyva-de la Hiz

In this paper, we explore the system-level challenges found in sustainability-focused education and consider how the intersections of design thinking and emerging technologies in augmented and virtual reality (AVR) can help address these. More specifically, we highlight the role of experiences across the design thinking process for generating novel solutions to the types of “wicked” problems with which students engage in sustainability education. We then use this as motivation, along with concepts from experiential learning and design thinking research, to develop a conceptual model in which AVR can integrate with more established instructional methods to help make sustainability-related challenges more salient, proximate, and tractable to students. Our conceptual model suggests that AVR holds promise for facilitating and democratizing access to the design thinking process for sustainability-related challenges, but that it is also not a standalone solution for enabling students to engage with such complex challenges.


2017 ◽  
Vol 9 (4) ◽  
pp. 89
Author(s):  
Ananta Budhi Danurdara ◽  
Nurdin Hidayah ◽  
Anwari Masatip

The research objective is to get empirical evidences as well as to elucidate the phenomenon so that conclusion can be drawn concerning the implementation of Experiential Marketing in Creating Customer Value at stars’ hotel of 3, 4 and 5 in West Java, Indonesia. This study uses quantitative approach and Structural Equation Modeling was conducted to test the hypothesis. To meet the adequacy of the data, it was decided to have sample of 210 respondents, consisting of hotel customers who were room occupants of 3, 4, and 5 star hotels in the West Java province. Collection of field data in order to obtain primary data was done through observation, deployment questionnaires, interviews and search and collecting documents. The results confirmed the importance of experiential marketing implementation since it can increase customer value, and it also has implications for customer loyalty.


2017 ◽  
Vol 7 (1) ◽  
pp. 51-73 ◽  
Author(s):  
Ann-Marie Kennedy ◽  
Sommer Kapitan ◽  
Neha Bajaj ◽  
Angelina Bakonyi ◽  
Sean Sands

Purpose This paper aims to use systems thinking, systems theory and Camillus’ framework for responding to wicked problems to provide social marketers with a theoretically based framework for approaching strategy formation for wicked problems. The paper treats fast fashion as an illustrative case and takes a step back from implementation to provide a framework for analysing and gaining understanding of wicked problem system structure for social marketers to then plan more effective interventions. The proposed approach is intended as a theory-based tool for social marketing practitioners to uncover system structure and analyse the wicked problems they face. Design/methodology/approach Following Layton, this work provides theoretically based guidelines for analysing the black box of how to develop and refine strategy as first proposed in Camillus’ (2008) framework for responding to wicked issues. Findings The prescription thus developed for approaching wicked problems’ system structure revolves around identifying the individuals, groups or entities that make up the system involved in the wicked problem, and then determining which social mechanisms most clearly drive each entity and which outcomes motivate these social mechanisms, before determining which role the entities play as either incumbent, challenger or governance and which social narratives drive each role’s participation in the wicked problem. Originality/value This paper shows that using systems thinking can help social marketers to gain big picture thinking and develop strategy for responding to complex issues, while considering the consequences of interventions.


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