scholarly journals The Contribution of Online Reviews for Quality Evaluation of Cultural Tourism Offers: The Experience of Italian Museums

2021 ◽  
Vol 13 (23) ◽  
pp. 13340
Author(s):  
Deborah Agostino ◽  
Marco Brambilla ◽  
Silvio Pavanetto ◽  
Paola Riva

In the cultural tourism field, there has been an increasing interest in adopting data-driven approaches that are aimed at measuring the service quality dimensions through online reviews. To date, studies measuring quality dimensions in cultural tourism settings through content analysis of online user-generated reviews are mainly based on manual approaches. When the content analysis is automated, these studies do not compare different analytical approaches. Our paper enters this field by comparing two different automated content analysis approaches to evaluate which of the two is more adequate for assessing the quality dimensions through user-generated reviews in an empirical setting of 100 Italian museums. Specifically, we compare a ‘top-down’ content analysis approach that is based on a supervised classification built on policy makers’ guidelines and a ‘bottom-up’ approach that is based on an unsupervised topic model of the online words of reviewers. The resulting museum quality dimensions are compared, showing that the ‘bottom-up’ approach reveals additional quality dimensions compared with those obtained through the ‘top-down’ approach. The misalignment of the results of the ‘top-down’ and ‘bottom-up’ approaches to quality evaluation for museums enhances the critical discussion on the contribution that data analytics can offer to support decision making in cultural tourism.

Water Policy ◽  
2021 ◽  
Author(s):  
Joe Manous ◽  
Eugene Z. Stakhiv

Abstract Climate risk-informed decision analysis (CRIDA) is a guidebook that lays out an evaluation framework and decision procedures to deal with climate uncertainties that are consistent with traditional agency water resources planning frameworks. CRIDA guidelines complement existing institutional guidance on recognizing circumstances when more complex risk-based climate analysis may be needed, above those required by standard planning procedures. The procedures are based on the concept of ‘decision-scaling’ judgments to qualitatively assess levels of future risk and analytical uncertainty stemming from climate change-related uncertainties, and as a guide for choosing specific analytical approaches and appropriate levels of analysis. CRIDA addresses how much detail is appropriate for a given problem setting, depending on infrastructure type and function, whether it is new design or rehabilitation of existing infrastructure, modular design or long-life infrastructure. CRIDA was structured to resolve the contentious issue of deciding under what circumstances a ‘top-down’ climate scenario-driven analysis ought to be conducted versus a more traditional ‘bottom-up’ vulnerability assessment, based on conventional agency project feasibility procedures. The procedures for such vulnerability assessments and planning procedures are well-represented in classical approaches, such as those included in the 1983 U.S. Water Resources Council's ‘Principles and Guidelines’. These commonly used procedures promote normative evaluation protocols and decision rules that generate alternative solutions which minimize risk-cost outcomes.


PsycCRITIQUES ◽  
2005 ◽  
Vol 50 (19) ◽  
Author(s):  
Michael Cole
Keyword(s):  
Top Down ◽  

Author(s):  
Sadari Sadari ◽  
Nurhidayat Nurhidayat ◽  
Rafiqah Rafiqah
Keyword(s):  
Top Down ◽  

Humanisme religius telah mengantarkan pada era kesadaran bahwa peradaban manusia harus memiliki dua arus yang saling menunjang. Selama ini arus balik dalam bidang ekonomi hanya menonjolkan arus balik vertikal atas kebawah (model top down) yang didominasi oleh sistem ekonomi kapitalis dan sosialis, sedangkan di sisi lain mengesampingkan arus balik vertikal dari bawah ke atas (model bottom up) yang didominasi oleh sistem ekonomi syariah, sehingga dampaknya adalah adanya kesenjangan ekonomi yang sangat tajam. Paper ini mewujudkan peran penting, yakni menghubungkan dua arus tersebut secara timbal-balik, yakni mempertemukan arus pertama dengan arus balik kedua, sehingga akan menghasilkan dampak yang positif, progresif, kreatif dan produktif, kemudian pada akhirnya akan dapat meng-optomal-kan ekonomi syariah untuk menciptakan goodgovernance, post goodgovernance secara berkelanjutan, tentunya dengan bantuan peran media kontemporer yang kian update. Ekonomi syariah juga merupakan pilar dan nilai dasar, dari sikap keyakinan dan sikap rasionalitas untuk sanggup menciptakan terwujudnya pemberdayaan dan kesejahteraan sekaligus pengentasan kemiskinan dalam masyarakat di Indonesia.


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