Digital Transformation as a Way to Improve Public Administration

2020 ◽  
Vol 8 ◽  
pp. 48-53
Author(s):  
I. I. Zedgenizova ◽  
◽  
I. V. Ignatieva ◽  
Keyword(s):  
Public Administration ◽  
Relevant Information ◽  
Digital Economy ◽  
Digital Transformation ◽  
Digital Government ◽  
Dynamic Development ◽  
Modern Technologies

The relevance of the article is due to the dynamic development of modern technologies and the transition of state bodies to a digital way of exchanging legally relevant information. The purpose of the article is a brief overview of the problems associated with the regulation of the digital economy in the direction of «Digital government», as well as approaches to their solution.

scholarly journals Transformation of public administration in digital conditions: world experience, prospects of Ukraine

2020 ◽  
Vol 10 (2) ◽  
pp. 76-89
Author(s):  
Svіtlana Bondarenko ◽  
Iryna Liganenko ◽  
Viktoriya Mykytenko
Keyword(s):  
Public Administration ◽  
Predictive Analytics ◽  
Online Communication ◽  
Digital Technologies ◽  
Radical Change ◽  
Digital Economy ◽  
Digital Transformation ◽  
The Internet ◽  
Digital Government ◽  
The World

The purpose of the article is to highlight the main aspects of the transformation of public administration in the context of digitalization. It is established that digitalization is not a new model of public administration. It is proved that digital technologies as a tool for implementing the strategy of modernization of public administration, determine the main directions of change. It is proved that in the conditions of digital economy there is a transformation of the concept of public administration – in service. Digital transformation leads to a radical change in approaches to the organization of government with the use of digital technologies and algorithms. Digital technologies create opportunities for a completely different type of interaction between participants – in online communication. The basis for this nature of interaction is platform. To analyze the concept of digital transformation in public administration, the main stages of digitization are identified: digitization of processes, in which the introduction of traditional digital technologies to improve the efficiency of government, data management; e-government, which involves the introduction of digital technologies, especially based on the use of the Internet, to improve public administration; digital government, in which the latest generation of digital technologies (such as the Internet of Things, artificial intelligence, predictive analytics) allow to take into account the preferences of users in shaping the composition of services provided and the procedures associated with their receipt. A study of the main trends in the digitalization of the economy and public administration of Ukraine. Peculiarities of digitalization and transformation of public administration of the world are considered. Ukraine has developed “Concept for the development of the digital economy and society of Ukraine for 2018-2020” (Cabinet of Ministers of Ukraine, 2018). However, according to the results of the analysis, Ukraine has a low level of readiness for digitalization. In the UN ranking of e-government development in 2018, Ukraine ranked 82 nd. Ukraine is characterized by an insufficient level of infrastructural support for public administration transformation. Thus, the coverage of high-quality Internet communication does not cover the entire territory of Ukraine and, as a result, reduces the rate of development of the digital economy. The analysis of the most successful countries of the world showed that the level of digitalization is directly dependent on the level of economic development of the country, infrastructure. The transformation of public administration in the context of digitalization will affect, first of all, the quality of public administration services, improving communication, reducing the cost of maintaining public administration, additional opportunities for businesses and citizens to receive services.

scholarly journals Digital transformation in Public Administration: from E-Government to Digital Government

2021 ◽  
Vol 2 (1) ◽  
pp. 29-46
Author(s):  
Ana Cristina Aguilar Viana Viana
Keyword(s):  
Public Administration ◽  
Evolutionary Process ◽  
Digital Transformation ◽  
The State ◽  
Open Government ◽  
Digital Government ◽  
Digital Revolution ◽  
Key Issues

The digital revolution impacts public administration and gradually transforms the activities provided by the State. Challenges arise as technologies improve. The article proposes explore the path of ICTS use in the state organizational sphere, examining from the initial conception of e-Government to the most recent works alluding to digital government. The work is descriptive and logical-deductive. First, the foundations of e-Government are examined, with their classifications, identifications, and types of interaction. Second, the ideas and proposals of open government will be discussed. Then, the concept of digital government is explored with its key issues. Finally, the evolutionary process of digital transformation in public administration is outlined.

scholarly journals Measuring Outcomes of Digital Transformation in Public Administration: Literature Review and Possible Steps Forward

2021 ◽  
Vol 14 (1) ◽  
pp. 61-86
Author(s):  
Elena Dobrolyubova
Keyword(s):  
Public Administration ◽  
Digital Transformation ◽  
Public Officials ◽  
Digital Government ◽  
Governance Indicators ◽  
Social And Economic Development ◽  
Actual Use ◽  
Measuring Outcomes ◽  
The Eu ◽  
Government Development

Abstract Digital transformation is the modern mainstream of social and economic development promising significant digital dividends to citizens and businesses worldwide. The theory highlights the importance of digitalization for optimizing the public value of government services for citizens; however, despite the high enthusiasm about the prospects of digital transformation in public administration, there is little literature on measuring actual benefits this process might provide to all stakeholders concerned. While some recent research suggests high correlation between governance indicators and e-government development, the causality between the two is not confirmed statistically for most public administration indicators. International indices used to measure government digitalization (such as the UN E-Government Development Index) often concentrate only on e-services and are based on measuring the availability rather than the actual use or quality of such modes of service delivery; they concentrate more on measuring G2C and, to some extent, G2B interactions and often omit the effects of digitalization for the G2G and G2E dimensions. The EU Digital economy and society index (DESI) is one of the most advanced cases for measuring the progress of digitalization in the EU, but even in this case the costs of digitalization and potential risks of digital government are not fully accounted for. The paper provides an extensive review of theoretical and practical approaches to measuring government digitalization, identifies key limitations and proposes some steps for enhancing the existing practices. The paper argues that government digital transformation should not be performed for its own sake but should be a means for raising effectiveness and efficiency of public administration. Therefore, both benefits and risks of digital transformation of performing all core government functions for various stakeholders (citizens, businesses, government itself, and public officials) should be accounted for.

THE FACTORS INFLUENCING THE SUCCESS OF INTRODUCTION OF DIGITAL TECHNOLOGIES INTO THE ACTIVITIES OF RUSSIAN ENTERPRISES

2021 ◽  
pp. 93-110
Author(s):  
Tatiana V. Gudkova ◽  
Alisa S. Kasparyan
Keyword(s):  
Regression Analysis ◽  
Business Processes ◽  
Digital Technologies ◽  
Digital Economy ◽  
Digital Transformation ◽  
Market Conditions ◽  
Industrial Enterprises ◽  
Factors Influencing ◽  
Modern Technologies ◽  
The Way

Currently, increased competition in all industries encourages enterprises to look for new ways to improve their competitiveness. Today, in the conditions of the digital economy, digital transformation, implying the introduction of modern technologies into all business processes, can become a key tool that allows you to quickly adapt to changes in market conditions. In this study, on the basis of regression analysis, the factors contributing to the success of the introduction of digital technologies at industrial enterprises in Russia, as well as the barriers that arise in the way of their digital transformation, are identified.

Digital Transformation of Public Administration Based on Competence Models

2021 ◽  
Vol 27 (3) ◽  
pp. 183-189
Author(s):  
L. V. Vatlina
Keyword(s):  
Public Administration ◽  
Digital Transformation ◽  
Public Officials ◽  
Digital Government ◽  
Administration System ◽  
Digital Platforms ◽  
The Public ◽  
Analysis And Synthesis ◽  
Reducing Costs

Aim. The presented study aims to determine the peculiarities of introducing digital tools in public administration using different types of competencies.Tasks. The author describes major prerequisites for the transformation of the public sector in the context of digitalization; analyzes modern digital technologies and the mechanism of their implementation in public services using digital platforms, assesses their role, and identifies obstacles to the digital transformation of public administration.Methods. This study uses general scientific methods, such as the monographic method, analysis and synthesis, induction and deduction, description, and applied methods of structural, systems, and comparative economic analysis.Results. Digital transformation of the public administration system changes the understanding of management from management as execution of functions to management as a network of  relationships between the state and its citizens. Reformation of the public administration model based on the implementation of digital solutions forms the new public administration concept. However, the results of the public administration system’s reformation using digital platforms are ambiguous and require study. One of the main obstacles to the formation of a “digital government” is the lack of competent specialists and qualified personnel skilled in the field of  information technology (IT), Internet of Things, artificial intelligence, etc. These and other technologies are vital for the formation of a high-quality public administration system. Furthermore, the new information reality places increased demands on the skills of modern public officials, whose level of competence largely determines the quality of management. This study identifies and analyzes the necessary competencies of employees involved in the public administration system at different levels.Conclusions. Over time, digital transformation of public administration will become more evident and meaningful. It can be assumed that digitalization will make it possible to leave behind subjective decisions of individual public officials, improving the quality of provided services and reducing costs as much as possible. Digital transformation of public administration is not limited to the automation and optimization of some processes in the execution of public functions, as it also involves the implementation of modern information and communication technology (ICT) systems to improve the quality of the public administration system as a whole.

scholarly journals Current trends in the digital transformation of public administration in Ukraine: the legal aspect

2020 ◽  
Vol 8 (1 SI) ◽  
pp. 139-141
Author(s):  
Viktor Shcherba
Keyword(s):  
Public Administration ◽  
Legal Aspect ◽  
Digital Transformation ◽  
The State ◽  
Main Trend ◽  
Digital Government ◽  
State Budget ◽  
Administrative Services ◽  
State Institutions ◽  
Digital Development

The report identifies the development of e-government in Ukraine as the main trend in the transition to digital government. It is noted that the digital transformation helps to increase the efficiency of providing administrative services to citizens and reduce their cost and generally leads to savings in the state budget. It is claimed that Ukraine is gradually bringing its current regulations in the field of digital transformation in line with European legislation in three areas. The importance of creating state institutions in Ukraine, the activities of which are aimed at the digital development of the state, is emphasized. It is proposed to supplement the principles of the state policy of digital development in Ukraine in order to overcome the negative trends that arise in the process of digital transformation of society. It is concluded that Ukraine has all the conditions for the transition of public administration to a higher technological level of development.

scholarly journals DIGITAL TRANSFORMATION OF PUBLIC ADMINISTRATION: MAIN TRENDS AND NEW OPPORTUNITIES

2021 ◽  
Vol 230 (4) ◽  
pp. 223-229
Author(s):  
I.I. SMOTRITSKAYA ◽  
Keyword(s):  
Public Administration ◽  
Digital Transformation ◽  
Point Of View ◽  
Digital Government ◽  
Strategic Development ◽  
Administration System ◽  
The Public ◽  
The Creation

The article reveals the main trends of digital transformation in the field of public administration. The priorities of digitalization of public administration are considered, including the creation of a digital government and the achievement of" digital maturity " of the public administration system by 2030. The characteristics of digital transformations are given from the point of view of improving the efficiency and quality of public administration, the possibilities of digitalization for the development of a public administration model capable of comprehensively solving macroeconomic problems of the country's strategic development are determined.

Strategic Risks of the Public Administration in the Digital Economy

2019 ◽  
Vol 16 (6) ◽  
pp. 38-49 ◽  
Author(s):  
I. I. Smotritskaya ◽  
S. I. Chernykh ◽  
S. S. Shuvalov
Keyword(s):  
Public Administration ◽  
Digital Technologies ◽  
Digital Economy ◽  
Digital Transformation ◽  
The State ◽  
The Public ◽  
Knowledge Based ◽  
Knowledge Based Economy ◽  
Digital Format ◽  
National Priority

The current decade is a period of origination and manifestation of the game-changing strategic challenges and threats as well as the geopolitical, socio-economic, institutional, and technological risks that arise from the development and penetration of the digital technologies. The World economy is entering the new stage of its development that implies that the human production, exchange, distribution, and consumption activities are directly connected with the formation, processing, and application of large amounts of information and knowledge that exist in a digital format. The concepts "The digital economy" and "The knowledge-based economy" are becoming inseparable and this has an impact on the digital transformation of the institutions of public administration. The digital technologies are increasing the capabilities of the State to respond the global challenges but at the same time generating the new strategic risks, especially institutional and technological ones. Furthermore, the possible directions of the digital evolution of the State are still discussing, not defined. The paper deals with the concept of the digital transformation of the institutions of the public administration with the risks being taken into account. Conclusion that optimizing the above strategic risks is a critical national priority.The authors declare no conflict of interest. 

Digital Government Competences for Digital Public Administration Transformation

2020 ◽  
pp. 244-263
Author(s):  
Fatma Bouaziz
Keyword(s):  
Public Administration ◽  
Empirical Investigation ◽  
Training Programs ◽  
Technical Skills ◽  
Digital Transformation ◽  
Digital Tools ◽  
Supply Side ◽  
Demand Side ◽  
Digital Government ◽  
Extant Literature

The development of digital government leads to the digital transformation of public administration. This requires a mix of competences to design, implement, and manage digital government endeavors and the resulting transformations and to use new digital tools. However, researchers agree that digital government competences are under-studied. Moreover, the rare existing studies focus on singular aspects of digital government competences such as technical skills. Thus, this chapter proposes a synthesis of the extant literature about the digital government competences and how they are approached by researchers. The supply-side perspective and the demand-side perspective are proposed to organize the extant literature. Competences are categorized according to each perspective. An empirical investigation is needed to determine the most important competences and to propose the necessary training programs for the lacking ones.

scholarly journals FINANCING OF E-GOVERNMENT PROJECTS IN THE EUROPEAN UNION COUNTRIES AND UKRAINE

2021 ◽  
Vol 4 (39) ◽  
pp. 68-76
Author(s):  
S. Chernetsky ◽  
A. Chechel ◽  
N. Didenko ◽  
D. Grytsyshen ◽  
K. Malyshev
Keyword(s):  
European Union ◽  
Sustainable Development ◽  
Public Administration ◽  
Analytical Data ◽  
Digital Transformation ◽  
The European Union ◽  
Digital Government ◽  
Public Administration Reform ◽  
Program Support ◽  
Funding Instruments

Abstract. The article identifies that an important area of sustainable development and public administration reform is an effective e-government process, which should be provided with appropriate funding. The purpose of the article is to determine further opportunities for financing e-government of Ukraine in the framework of projects and public administration reform, taking into account the experience of the European Union to achieve the goals of sustainable development and digitalization of the country. The methodological basis of the study is the analytical data of UNDP Ukraine, the National Agency for Civil Service Affairs of Ukraine, the European Commission, the study of the digital government of the Organization for Economic Cooperation and Development. The key factors of the state in the direction of digital society and sustainable democratic governance are identified (human rights, transparency and integrity, parliamentary reform, civil society and youth work, health care reform and public procurement support, digital transformation). Peculiarities of financing the Public Administration Reform Strategy of Ukraine are analyzed, the largest share of financing of which is the budget program «Support to the implementation of comprehensive public administration reform» and EU budget support. The peculiarities of e-government financing in the EU countries are determined. The necessity of external sources of financing of digital projects in Ukraine due to their insufficient financing is substantiated. The largest donor countries for financing e-government projects in Ukraine (Denmark, Estonia, Great Britain, Sweden, Switzerland, Germany and Poland) have been identified. Based on the study of European experience in financing models of e-government development projects, existing funding instruments for Ukraine (funds of the joint interstate development strategy, grants, charity, public-private partnership) and promising funding instruments have been identified, the use of which will increase openness, transparency and efficiency and ensure the development of open data. Keywords: e-government, project financing, digital transformation, public administration reform. JEL Classification G38 Formulas: 0; fig.: 2; tabl.: 2; bibl.: 14.

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