Tourism Company's Values Profiles
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This paper presents the results of research into the values which are adhered to a Russian tour operator and the employees' personal business values. The empirical data of this research includes the company's internal documents, four in-depth interviews with senior management employees, and a survey of 98 employees. The value profiles of the organization and its employees were identified, as well as the areas in which they converged and diverged. This research shed some light on those values which are characteristic of a tourism organization, and attempted to fill the gap in the extant knowledge on this topic in the academic literature.
2019 ◽
Vol 38
(2)
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pp. 103-120
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2014 ◽
Vol 20
(5)
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pp. 671-690
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Keyword(s):
Keyword(s):
2019 ◽
Vol 25
(4)
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pp. 657-672
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