Demystifying the Role of Emotions in Decision-Making Sciences

Author(s):  
Nitu Ghosh

Modern studies have asserted the role of emotions on decision-making abilities. The study examines the role of emotional intelligence on decision styles of managers and the mediating role of emotional labor in enhancing decision styles of managers in selected Indian IT firms. The research is an empirical study proposing an affective EI-EL-DM model through a survey of 300 managers of 10 MNCs in the Indian IT industry using stratified sampling technique. The survey instrument includes 83 items with Schutte et al. AES tool, Naring et al. D-QEL tool, and Scott and Bruce GDMS. Middle-level IT managers have been found to frequently, leading to avoidant, spontaneous, or dependent decision-making yielding adverse outcomes. High EI is related to frequent usage of rational and intuitive decisions besides effective use of deep acting. Emotional labour influences all decision-making abilities. HR practices are recommended to improve the decision styles of IT managers through high EI and EL.

2018 ◽  
Vol 47 (6) ◽  
pp. 657-670 ◽  
Author(s):  
Ayoung Phang ◽  
Weihua Fan ◽  
Consuelo Arbona

Over the past few decades, researchers have been trying to understand the career decision-making process from interpersonal and affective perspectives. Previous findings suggest that secure attachment is negatively linked to career indecision, but the extent to which other variables mediate this relation is less clear. The present study was designed to identify underlying mechanism in the relation between attachment and career indecision. This was done by examining a model which links secure attachment with career indecision through the mediating role of emotional intelligence. Participants included 362 female undergraduate students from a large Southern University. A path model was tested to investigate (a) the direct association of attachment to three dimensions of career indecision (lack of readiness, lack of information, and inconsistent information) and (b) whether emotional intelligence mediates the relations between attachment and the career indecision dimensions, while controlling students’ age. Results indicated a very good fit for the proposed path model. With two exceptions, results provided support for the study’s hypothesis regarding the direct and mediated links in the model; all paths were in the expected direction. Results of the study provide support for the notion that different antecedents may explain career decision-making difficulties, and therefore, college women may require diverse intervention approaches


2020 ◽  
Vol 10 (2) ◽  
pp. 149-158
Author(s):  
Eka Febriani ◽  
Norra Isnasia Rahayu

This study aims to examine the effect of service quality and fairness on taxpayer compliance and the mediating role of satisfaction in the effect of service quality and fairness on taxpayer compliance. The population of this research is individual local taxpayers in Samarinda. The sample of this study is 164 respondents selected using non probability method with convenience sampling technique. This study uses primary data obtained from seven-scale Likert questionnaires. The data were analyzed using path analysis in SPSS. The results of this study show that, first, service quality has a significant positive effect on satisfaction and taxpayer compliance; second, fairness has an insignificant effect on satisfaction and taxpayer compliance; third, satisfaction has a significant positive effect on taxpayer compliance; fourth, service quality has a significant positive effect on taxpayer compliance mediated by satisfaction; fifth, mediated by satisfaction, fairness has no significant effect on tax compliance.


2019 ◽  
Vol 7 (2) ◽  
pp. 36
Author(s):  
Umme Kulsuma Rashid ◽  
Oli Ahmed ◽  
Muhammad Alamgir Hossain

As humans, we need to connect with one another, our friends and families, our culture and country. Present age is the era of information and technology and social media. College and University students spend significant amount of time on Social Networking Sites like Facebook etc. The present study was conducted to explore role of number of friends on Facebook on the relationship between individual’s need for belongingness and Facebook addiction. A sample of 180 university students was selected as sample through the non-probability sampling technique. Findings suggested that male Facebook users had significantly higher number of friends on Facebook than female Facebook users. Findings also explored significant positive correlation among need for belongingness, number friends on Facebook, and Facebook addiction. The relationship between need for belongingness and Facebook addiction was partially mediated by number of friends on Facebook. The study findings would be helpful to mental health practitioners to effectively deal with emerging problem of Facebook addiction.


2020 ◽  
Vol 2 (2) ◽  
pp. 83-94
Author(s):  
Lusy Asa Akhrani ◽  
◽  
Chintya Fatima Dewi ◽  

Purpose: This study aims to determine the role of big five personalities simultaneously and partially towards the tendency of hard adventure travelers. Research methodology: This study will also look at the five traits found in the big five personalities which tend to play a role in the hard adventure traveler. This research is a replication study of Kristin Scott and John C. Mowen with a quantitative approach involving 1,558 subjects with a purposive sampling technique. Big five personality was measured using the big five infentory scale, while the hard adventure type would be measured using a scale from Scott & Mowen. Data analysis of this study using multiple regression techniques. Results: The results showed that there is a role of big five personalities that is simultaneous towards traveler's hard adventure type of 7,6%, whereas partially openness, extraversion, and neuroticism trait had a role towards the type of hard adventure, where openness trait had the biggest role towards hard adventure type. Limitations: Based on the magnitude of the role generated in this study, there are still other factors that can influence traveler's decision making to choose the traveling type, so that these other factors are expected to explore more. Contribution: This research can be a reference in the development of tourist attraction marketing by taking into account visitors' personality types.


Market Forces ◽  
2020 ◽  
Vol 15 (2) ◽  
pp. 22
Author(s):  
Muhammad Khalique ◽  
Samra Iftikhar ◽  
Mohd Rafi bin Yaacob ◽  
Ahsan Tahir

Sustainability of the environment is one of the major issues both in developed and developing countries. There is an abundance of studies on green buying behavior. However, a few have studied the mediating role of green buying behavior. Thus, we have developed a new model that has five direct and three mediating relationships. This empirical research has used a snowball sampling technique for collecting the data. We distributed 400 questionnaires and received 377 valid responses. The study has used Smart PLS software for data analysis, including reliability, validity, and generating measurement and structural models. We found that green brands, green identification, and social influence are significant predictors of green buying behavior. Further, we find that the green brand image and green buying behavior promote green satisfaction. The results also suggest that green buying behavior mediates (1) green image and green satisfaction, (2) social influence and green buying behavior, (3) self-identification, and green satisfaction. We also found that consumers have a favorable attitude towards green buying behavior. However, there is a huge gap in consumers’ attitudes and actual buying behavior. Thus, marketers and practitioners need to develop strategies that would translate a favorable attitude toward actual buying behavior.


With recent advancements in information technology, organizations’ capability to acquire and analyze data for efficient decision making has increased. Good strategies promote alignment among processes and technology in use, which may result in better firm performance. However, there has been little focus on how firm strategies and business intelligence (BI) systems might play their part in forming organizational information and getting a competitive edge. Therefore, the purpose of conducting this study is to investigate the impact of firm strategy on firm competitive advantage with mediating role of BI adoption and moderating role of BI capabilities. For this, a quantitative research methodology was used, and data was collected from 300 middle-level managers in Pakistan's telecom sector. Statistical tests such as descriptive statistics, correlation, reliability analysis, one-way ANOVA, confirmatory factor analysis, and mediation analysis through Hayes process were performed using SPSS and AMOS. The findings revealed a positive link between firm strategy and competitive advantage, with business intelligence adoption serving as a mediating factor. Business intelligence capabilities positively moderate the relationship between BI adoption and competitive advantage. Hence, all proposed hypotheses (H1, H2, and H3) were approved. The contribution and Limitation of the study are also discussed.


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