scholarly journals ANALYSIS OF VISITORS’ EXPERIENCES AT THE OLD MELBOURNE GAOL

2021 ◽  
Author(s):  
Anh Viet Le ◽  
◽  
Thu Huong Nguyen ◽  
May Raquel Sadiasa Cruz ◽  
◽  
...  
Keyword(s):  
Qualitative Study ◽  
Customer Service ◽  
Thematic Analysis ◽  
Visitor Experience ◽  
Visitor Experiences ◽  
Emerging Themes ◽  
Interactive Experience ◽  
Minimal Research ◽  
Insight Into

Visitation to the dark past of history is growing where more tourist is confronting concepts of mortality. Still, it appears to have minimal research on dark tourist experiences in the context of prison museums, particularly the Old Melbourne Gaol. The aim of the research is to analyse visitors’ experiences and provide recommendation for improvement. The relevance of the research is understanding dark tourist experiences will give insight into how service offerings can be improved in prison museums. The researcher conducted a qualitative study using thematic analysis to understand visitor experiences better and provide recommendation for future visitation. Purposive sampling was used to explore mixed reviews from the widely used platform called TripAdvisor. One of the key findings is that most visitors are international tourists accompanied by family or friends visiting towards the end of the year, which means that service offerings should be geared towards this group. Furthermore, the overall visitor experience is positive, and emerging themes narrates the authenticity of carceral life, interactive experience and exciting reenactments at the Old Melbourne Goal. Lastly, the findings reveal the need to reconsider the role of customer service as it influences the overall satisfaction of visitors and strengthen substantial aspects of service offerings to increase visitation and enhance the visitor experience.

scholarly journals Long COVID and the role of physical activity: a qualitative study

BMJ Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. e047632
Author(s):  
Helen Humphreys ◽  
Laura Kilby ◽  
Nik Kudiersky ◽  
Robert Copeland
Keyword(s):  
Physical Activity ◽  
Qualitative Study ◽  
Lived Experience ◽  
Well Being ◽  
Telephone Interviews ◽  
Semistructured Interviews ◽  
The Usa ◽  
The Uk ◽  
Insight Into

ObjectivesTo explore the lived experience of long COVID with particular focus on the role of physical activity.DesignQualitative study using semistructured interviews.Participants18 people living with long COVID (9 men, 9 women; aged between 18–74 years; 10 white British, 3 white Other, 3 Asian, 1 black, 1 mixed ethnicity) recruited via a UK-based research interest database for people with long COVID.SettingTelephone interviews with 17 participants living in the UK and 1 participant living in the USA.ResultsFour themes were generated. Theme 1 describes how participants struggled with drastically reduced physical function, compounded by the cognitive and psychological effects of long COVID. Theme 2 highlights challenges associated with finding and interpreting advice about physical activity that was appropriately tailored. Theme 3 describes individual approaches to managing symptoms including fatigue and ‘brain fog’ while trying to resume and maintain activities of daily living and other forms of exercise. Theme 4 illustrates the battle with self-concept to accept reduced function (even temporarily) and the fear of permanent reduction in physical and cognitive ability.ConclusionsThis study provides insight into the challenges of managing physical activity alongside the extended symptoms associated with long COVID. Findings highlight the need for greater clarity and tailoring of physical activity-related advice for people with long COVID and improved support to resume activities important to individual well-being.

Exploring novice Indian school counsellors’ experiences collaborating with teachers and administrators

2021 ◽  
pp. 1-15
Author(s):  
Aashna Sadana ◽  
Aneesh Kumar
Keyword(s):  
School Climate ◽  
Qualitative Study ◽  
Thematic Analysis ◽  
Training Programs ◽  
Indian School ◽  
School Counsellors ◽  
Improved Outcomes ◽  
Semistructured Interviews ◽  
Collaboration Strategies

Abstract Previous studies have shown that collaboration between school counsellors and other stakeholders such as teachers and administrators leads to improved outcomes for students and a better school climate. The current qualitative study explored the experiences and perceptions of novice school counsellors in India regarding collaboration with teachers and administrators. The sample included 11 novice school counsellors working in five different cities who were recruited using purposive sampling. The thematic analysis of the data collected via semistructured interviews revealed six main themes: ‘Counsellors’ perceptions about collaboration’, ‘Collaboration with teachers’, ‘Collaboration with administrators’, ‘Challenges faced during collaboration’, ‘Strategies helpful in collaboration’ and ‘Impact of training’. Implications discussed include the need for school counsellors to advocate for their role, the need for training programs to prepare stakeholders for collaboration, and the need for policies to integrate the role of a school counsellor into schools.

The Cognitive Component of Elite High Jumpers’ Preperformance Routines

2020 ◽  
Vol 34 (2) ◽  
pp. 99-110
Author(s):  
Thomas Gretton ◽  
Lindsey Blom ◽  
Dorice Hankemeier ◽  
Lawrence Judge
Keyword(s):  
Thematic Analysis ◽  
Critical Role ◽  
Valuable Insight ◽  
Psychological Skills ◽  
Cognitive Content ◽  
Successful Performance ◽  
Cognitive Component ◽  
Inductive Thematic Analysis ◽  
Insight Into

Preperformance routines are microlevel performance processes utilized by athletes to facilitate the attainment of an optimal state and enhance the chance for successful performance. Despite continued examination of these routines, only a small proportion of research has been directed toward the cognitive component of these routines. This study explored the cognitive component of elite high jumpers’ preperformance routines, and specifically the consistency of the cognitive content (i.e., psychological skills and strategies). Data were acquired over an 8-week high-jump season and subjected to inductive thematic analysis. Results revealed the consistent implementation of the cognitive content (e.g., visualization) but an inconsistent design of this content (i.e., the content of the visualization). Furthermore, results underline the critical role of high-jump coaches and an athlete’s need to be adaptable and competent in utilizing various types of preperformance routine. This study offers valuable insight into the complexities and inconsistencies of the cognitive component of high jumpers’ preperformance routines.

scholarly journals Analyzing Public Library Service Interactions to Improve Public Library Customer Service and Technology Systems

2012 ◽  
Vol 7 (1) ◽  
pp. 22 ◽  
Author(s):  
Holly Kristin Arnason ◽  
Louise Reimer
Keyword(s):  
Qualitative Study ◽  
Customer Service ◽  
Thematic Analysis ◽  
Public Library ◽  
Library Service ◽  
Staff Members ◽  
Reference Service ◽  
Printing System ◽  
Selection Of ◽  
Customer Need

Abstract Objective – To explore the types and nature of assistance library customers are asking library staff for in a large Canadian urban public library system. Methods – A qualitative study employing transaction logging combined with embedded observation occurred for three-day sample periods at a selection of nine branches over the course of eight months. Staff recorded questions and interactions at service desks (in person, by phone, and electronically), as well as questions received during scheduled and non-scheduled provision of mobile reference service. In addition to recording interaction details and interaction medium, staff members were also asked to indicate briefly the process or resources used to resolve the interaction. Survey data were entered and coded through thematic analysis. Results – The survey collected 6,099 interactions between staff and library customers. Of those 6,099 interactions, 1,920 (31.48%) were coded as pertaining to technology help. Further analysis revealed significant library customer need for help with Internet workstations and printing. Conclusions – Technology help is a core customer need for Edmonton Public Library, with requests varying in complexity and sometimes resolved with instruction. The library’s Internet workstations and printing system presented critical usability challenges that drove technology help requests.

scholarly journals The ABCDE of good care: A thematic analysis on the art of caring for terminally ill patients in Malaysia

2017 ◽  
Vol 3 (s1) ◽  
pp. 65 ◽  
Author(s):  
Tan Seng Beng ◽  
Ng Jia Hui ◽  
Lau Xin Rou ◽  
Mah Zhou Lhe ◽  
Lim Ee Jane ◽  
...  
Keyword(s):  
Qualitative Study ◽  
Thematic Analysis ◽  
Terminally Ill ◽  
Point Of View ◽  
Good Care ◽  
Kuala Lumpur ◽  
Terminally Ill Patients ◽  
The University ◽  
Insight Into ◽  
Bed Numbers

<p>The first and foremost requisite of caring is to treat patients as persons, not as diseases or bed-numbers. A qualitative study was conducted to explore the perception of good care from the point of view of 13 terminally ill patients<br />and 8 caregiving family members of the University of Malaya Medical Centre, Kuala Lumpur, Malaysia. The results were thematically analyzed. Five basic themes were generated: (1) Attitude, (2) Behaviour, (3) Communication, (4) Duty and (5) Environment—ABCDE. The results may provide useful insight into the art of caring.</p>

scholarly journals Mindfulness and Sustainable Consumption: Evidence from Students in Istanbul

2022 ◽  
Vol 11 (1) ◽  
pp. 56
Author(s):  
Fadime Kocapınar Batmaz ◽  
Ahu Ergen
Keyword(s):  
Focus Group ◽  
Qualitative Study ◽  
University Students ◽  
Subjective Wellbeing ◽  
Sustainable Consumption ◽  
Mindfulness Training ◽  
Consumption Patterns ◽  
Insight Into ◽  
People’S Perceptions

We are consuming more resources than ever, exceeding the planet’s capacity for coming generations. This shows the important role of sustainable consumption for the planet. To understand consumption patterns mindfulness may be regarded as an indicator that helps people gain insight into their true selves, which leads them to stay away from materialistic tendencies. Therefore, the objective of this study is to explore the effects of mindfulness training on the sustainable consumption perceptions of university students. In this qualitative study, a two-month mindfulness training is given and two focus group studies are conducted. Results suggest that mindfulness training has an impact on people’s perceptions related to consumption. The findings of this study can serve as proof for the transformational effect of mindfulness on people’s overall mood and subjective wellbeing.   Received: 23 September 2021 / Accepted: 22 November 2021 / Published: 3 January 2022

scholarly journals A Qualitative Study on Representations of Intellectual and Relational Capital Among a Group of Managers in an Italian Trade-Union

2021 ◽  
Vol 12 ◽  
Author(s):  
Silvio Carlo Ripamonti ◽  
Laura Galuppo ◽  
Sara Petrilli ◽  
Angelo Benozzo
Keyword(s):  
Social Capital ◽  
Qualitative Study ◽  
Thematic Analysis ◽  
Trade Union ◽  
Management Practices ◽  
Intangible Assets ◽  
Qualitative Approach ◽  
Relational Capital ◽  
Structured Interviews

The way in which managers perceive their organization's intellectual and social capital has an impact in shaping their choices and how they lead change. The aim of the study was to explore how the managers of a trade union framed the role of its intangible assets in a context of organizational change. A qualitative approach was used; 30 semi-structured interviews were conducted with the leaders of a trade union and then analyzed using the method of thematic analysis. Particular attention was paid to the metaphors the managers used to narrate change. The hypothesis underlying this approach is that metaphors are a meaningful resource in that they can convey how organization and its intangible assets are framed. In the results, three “root metaphors” are illustrated—the trade union seen either as a system of domination, an organism, or a culture—together with the consequences of each of these images for the perception and value attributed to the trade union's intangible assets. In conclusion, implications for changing management practices and for further research are discussed.

scholarly journals The material role of digital media in connecting with, within and beyond museums

2016 ◽  
Vol 24 (4) ◽  
pp. 407-423 ◽  
Author(s):  
Ben Light ◽  
Gaynor Bagnall ◽  
Garry Crawford ◽  
Victoria Gosling
Keyword(s):  
United Kingdom ◽  
Digital Media ◽  
Visitor Experience ◽  
The United Kingdom ◽  
Visitor Experiences ◽  
Museum Objects ◽  
Sociology Of Translation ◽  
Using Data

The connective potentials of digital media have been positioned as a key part of a contemporary museum visitor experience. Using a sociology of translation, we construct a network of visitor experiences using data from a digital media engagement project at a large and multi-sited museum in the United Kingdom. These experiences relate to (dis)connections with the museum, museum objects and other visitors. Through this analysis, we disclose the often contradictory roles of the non-human, including and going beyond the digital, as contributors to the success and failure of attempts to change museum visitor experiences through engagement activities rooted in narratives of participation and connectivity.

scholarly journals The role of grandparents of children with cancer in the hospital

2021 ◽  
Vol 74 (5) ◽  
Author(s):  
Leticia Bottcher Dias ◽  
Ana Márcia Chiaradia Mendes-Castillo
Keyword(s):  
Qualitative Study ◽  
Thematic Analysis ◽  
Health Professionals ◽  
Hospitalized Children ◽  
Spiritual Support ◽  
Children With Cancer ◽  
The Family ◽  
Hybrid Framework ◽  
Being There

ABSTRACT Objective: To understand the role of grandparents of hospitalized children with cancer. Methods: In a qualitative study, we interviewed eleven grandparents of children with cancer hospitalized at a referral center for pediatric oncology in São Paulo. The data were analyzed using the Hybrid Framework of Thematic Analysis. Results: Six themes were found to describe the role of grandparents in this context: Being the family’s support, Sharing love to my child and my grandchild, Being there for my child and my grandchild, Offering spiritual support to my child and my grandchild, Making an effort to be able to manage my own feelings and Balancing the demands of hospitalization with available resources. Final considerations: The findings show the significance of the grandparents’ role in this experience and emphasize the value of being considered, by health professionals, as part of the family and care.

scholarly journals Understanding the Role of Fathers in Children’s Physical Activity: A Qualitative Study

2020 ◽  
Vol 17 (5) ◽  
pp. 540-547
Author(s):  
Cody D. Neshteruk ◽  
Deborah J. Jones ◽  
Asheley Skinner ◽  
Alice Ammerman ◽  
Deborah F. Tate ◽  
...  
Keyword(s):  
Physical Activity ◽  
Qualitative Study ◽  
Thematic Analysis ◽  
Paternal Involvement ◽  
Activity Level ◽  
Structured Interviews ◽  
Paternal Parenting ◽  
Foster Father ◽  
Children’S Physical Activity

Background: Parents are influential in supporting children’s physical activity, but relatively little is known about the role of fathers in children’s physical activity. Methods: Semi-structured interviews (n = 24) were conducted with low-active and active fathers of children 3–11 years old. Deductive thematic analysis was used to identify fathers’ physical activity practices and understand how fathers interact with their children around physical activity. Results: All fathers demonstrated coparticipation in physical activity with their children. Other physical activity practices commonly used by fathers included as follows: facilitation of active opportunities, modeling, involvement through coaching or teaching, and encouragement. In addition, fathers viewed physical activity as an opportunity to spend time with their children to bond and develop shared interests. Finally, fathers perceived their role in children’s physical activity to be different compared with mothers. Regarding father activity level, active fathers discussed modeling more frequently and tended to engage in a variety of different activities compared with low-active fathers. Conclusions: Fathers play an important role in their children’s physical activity, suggesting that physical activity may be one context in which to prompt paternal involvement, foster father–child relationships, and strengthen paternal parenting.

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