scholarly journals The Effect of Patient Experience on Patient Loyalty through Patient Satisfaction in Telemedicine Application Services During the Covid-19 Pandemic

Author(s):  
Dian Eka Permata Sari W ◽  
Fridawaty Rivai ◽  
Ridwan Amirrudin

The purpose of this research was to investigate the relationship between patient experience and satisfaction and patient loyalty utilizing Halodoc and Alodokter. Direct and indirect impacts between study variables are among the topics that have been investigated. A cross-sectional research approach was employed in this study, which combined quantitative descriptive analysis with an analytic survey. The research included 500 patients who used Halodoc and another 500 individuals who used Alodokter as part of their treatment. The study sample consisted of 286 individuals, including 143 patients who used Halodoc and 143 patients who used Alodokter, who were selected using the proportionate sampling method. An association between patient experience and patient satisfaction was found to be significant (p-value 0.0000.05), while an association between patient experience and patient loyalty was found to be significant (p-value0.0000.05). As an added bonus, there was a direct relationship between customer happiness and customer loyalty, with a p-value of 0.0000.05. The indirect impact of patient experience on patient loyalty and patient satisfaction as a mediator, however, was shown to be statistically significant (p-value = 0.000 0.05) and was found to be significant. This research suggests that telemedicine services are being used more often in health agencies during the COVID-19 pandemic because of the potential advantages it provides, such as its efficiency and the impact it has on patient happiness and loyalty, according to the findings.

2019 ◽  
Vol 6 (4) ◽  
pp. 360
Author(s):  
Febrina Ramadhani ◽  
Indah Nurmayasari ◽  
Fembriarti Erry Prasmatiwi

This research aims to analyze the rate of household food availability, the rate of farmers’ participation, factors related to farmers’ participation rate, and the impact of the participation on the food availability. The research is a survey conducted in Ambarawa Subdistrict, Pringsewu District, as Ambarawa is an area that has many active food barns. Thirty food barn institutions were chosen randomly, and from each barn  two farmers were chosen randomly as respondents.  Research data is collected in September – November 2016 and analyzed by quantitative descriptive analysis method. The results showed that the rate of household food availability was 3,392.97 kkal/cap/day or equivalent to 2,135.58 kg of dried unhulled rice annually. The rate of farmers’ participation was included in a medium category. Age, membership time in barns, rice production, income, membership in farmer groups were not significantly related to farmers’ participation rate. Farmers’ participation did not have significant impact on food availability of farmer households. Key words: barns, farmer household, food availability, participation


Author(s):  
Fauziah Nasution

<p><strong><em>Introduction:</em></strong> <em>The picture message policy on cigarette packets is regulated in Permenkes No. 28 of 2013 concerning the Inclusion of Warnings and Health Information on Tobacco Product Packaging. The purpose of the inclusion of pictorial health warnings (PKB) on cigarette packs is to prevent adolescents from smoking. By looking at the frightening picture on PKB, it hoped that young smokers would be motivated to quit smoking</em><em>. <strong>Method</strong>: This study used a quantitative research approach with a cross-sectional design (cross-sectional) using primary data, this research conducted in Medan City. During January - June 2019. The population in this study were adolescents aged 18-23 years. The sample of this study was 215 teenagers. Data analysis used cross-tabulation descriptive analysis than presented in the form of a frequency distribution table using SPSS 22. <strong>Results</strong>: The results of this study indicate that the majority of respondents have smoking behaviour in the 19-20 year age group. The majority of respondents stated that they smoke 1-5 cigarettes a day. Teens who stated that they were not afraid of the impact of picture messages on cigarette packs had a 3,939 times risk of smoking compared to adolescents who expressed fear of the impact of picture messages on cigarette packs <strong>Conclusion</strong>: It hoped that the government could expand the picture message on cigarette packets to increase the desire to quit smoking and reduce the number of smokers in Indonesia. The image message on cigarette packs must be enlarged in order to reduce smoking behaviour in adolescents.</em></p>


OENO One ◽  
2009 ◽  
Vol 43 (4) ◽  
pp. 199
Author(s):  
Marie A. Segurel ◽  
Raymond L. Baumes ◽  
Christine Riou ◽  
Alain Razungles

<p style="text-align: justify;"><strong>Aims</strong>: The aim of this study was to demonstrate the impact of the volatile compounds, arising from glycosidic precursors contained in the berries of Vitis vinifera L.cv Syrah and Grenache noir varieties, on wine aromas from these varieties.</p><p style="text-align: justify;"><strong>Methods and results</strong>: The sensory analysis was used to compare Grenache noir and Syrah wines. The role played by the glycosidic precursors on the future odorant profile of the wines from both varieties was demonstrated in an experiment by increasing their natural content in glycosides. Then, odorant compounds were generated by aging treatments, heating at 45 °C for 3 weeks, preceded or not by enzyme addition, or natural aging for 18 months. The wines were then submitted to a selected and trained panel. Samples were compared using triangular test. Furthermore, a quantitative descriptive analysis was carried out to determine the aroma attributes describing and discriminating the wines from the two varieties.</p><p style="text-align: justify;"><strong>Conclusion</strong>: The glycoconjugates increased the global aromatic complexity, and enhanced the fruity aromas in Grenache wines and the leather or olive aromas in Syrah wines. The use of glycosidase enzymes led to a stewed fruit character in Grenache wines, whereas in Syrah wines, the samples enriched with glycosides differed according to the « terroir ».</p><p style="text-align: justify;"><strong>Significance and impact of study</strong>: This study showed the impact of the glycosidic fraction of the grapes on the varietal aroma of wines. Furthermore, comparisons of the results obtained by both aging techniques highlight the experimental interest of the aging model but also its limits.</p>


2019 ◽  
Vol 10 (2) ◽  
pp. 119-128
Author(s):  
David Oscar Simatupang

Rice Commodity is a commodity that has high economic value, so it needs to be developed by increasing loan investment, so that the important role of the Bank for lending is very important for the development of agricultural businesses and farmers' economy. This study aims to see whether there is a difference between the value of the loan, type of loan, income, and the form of loan against the selection of the type of bank. This research was conducted in Merauke Regency, Tanah Miring District, with a sample of 97 respondents from household heads of farm households. Using quantitative descriptive analysis. The results of the analysis show that state-owned banking institutions are chosen 83% higher than regional banks for consumer income, namely <1 Million, 1 Million - 3 Million, and> 3 and at 32.5%, state-owned commercial banks have a higher percentage of loans compared to Regional Owned Commercial Banks which is 83%. For the highest percentage loan scheme owned by the State-Owned Commercial Bank with 83%, namely in the KUR scheme the loan has a significant result or gets the results of a hypothesis that is rejecting Ho or accepting Ha where in taking a loan for the loan scheme has a significant relationship to the type of bank X2 Table 15,507 X2 Calculate = 18,005 with degrees of freedom (db) of 2 and a = 0.05 or 5%, with a P-Value value of 0,000 smaller than 0.05, or it can be said in state and regional public banks, credit schemes very influential in the selection of loans. %) and Agriculture (34.2%), and type Schema variables


2018 ◽  
Author(s):  
dendysuseno ◽  
Prahastiwi Utari ◽  
Sri Hastjarjo

AbstractThis study aims to determine the effect of news in online media on the thoughts and behavior of a person, because the impact is very strong in shaping public opinion. This study uses communication theory, mass communication, news construction, netizen response, online media. The research method used quantitative descriptive analysis with online data collection techniques. Conclusion of research (1) News construction have positive effect to reporting hoax in online media, meaning that news construction which is loaded and created by online media will influence hoax news dissemination. (2) The netizen response positively affects the news of hoaxes in the online media, meaning more and more netizens respond to hoax news, hoax news will be wider and wilder. (3) News construction and netizen responses have a positive and significant influence on hoax news in media online, meaning that these two variables give a significant influence in the preaching of hoax in online media.


2019 ◽  
Vol 3 (1) ◽  
pp. 25
Author(s):  
Jauhari Jauhari

Abstract. The purpose of this study was to describe an increase in Indonesian language learning outcomes through cooperative learning method Number Head Together (NHT) in Class XI IPS 2 students at SMA 2 Watampone. This research approach, which is descriptive. The design or model of this research is Action Research. This research was carried out in Class XI IPS 2 of SMA Negeri 2 Watampone totaling 38 people. This research was conducted in the even semester 2016/2017. Data collection is done through observation, documentation, and test techniques. Data analysis techniques, namely quantitative descriptive analysis and qualitative descriptive analysis. The results showed that (1) the learning outcomes of students in the first cycle were categorized as medium with an average value of 64.15 and increased in the second cycle to be a high category with an average value of 77.89. Learning completeness in the first cycle was 44.73% and increased in the second cycle to 92.11%. Thus, the application of NHT cooperative learning can improve the learning outcomes of Indonesian students in Class XI IPS 2 at SMA 2 Watampone. (2) Cooperative learning NHT increases the student's effectiveness in learning. The indicator of improvement can be observed based on the learning outcomes of the first cycle and the second cycle which experience changes especially in changes in motivation, enthusiasm and values of students learning students understand the material. 


Author(s):  
Muh Imaduddin Akbar ◽  
Muhammaf Ghafur Wibowo

AbstractThis study aims to investigate the effectiveness of macroprudential policies in mitigating the systemic risk in Indonesia. The study uses quantitative descriptive analysis with the Vector Error Correction Model (VECM) and emphasizes on the impact of two macroprudential instruments applied in Indonesia; Macroprudential Liquidity Buffer (MLB) and Countercyclical Capital Buffer (CCyB) to credit growth for conventional and financing growth for Sharia bank. This study employes monthly data over the periods M12010-M102019 that obtained from Bank Indonesia’s (BI) website (www.bi.go.di) and the data published monthly by Financial Service Authority (OJK); Indonesia Bank Statistic and Sharia Bank Statistic.The result indicates that MLB has a positive impact on credit growth and negative effect financing for Sharia Bank. Otherwise, CCyB shows the opposite results, where it has a negative effect on credit growth, while in the Sharia bank, CCyB has a positive effect. Therefore, it is sufficient to conclude that MLB has a capability to curb the systemic risk for Sharia bank, whereas CCyB is effective for conventional bank.


2014 ◽  
Vol 18 (1) ◽  
pp. 31-44
Author(s):  
Hilarion Hamjen

This research was conducted in the city of Palangkaraya in Central Borneo and city of Banjarbaru in South Borneo in order to describe the perception of public, especially in the city of Palangkaraya and the city of Banjarbaru about the Impact of to-up mobile credit's by ATM to the SMEs mobile credit seller. The research was conducted by survey method and quantitative approach, while the sampling technique used was quota sampling and quantitative descriptive analysis performed. The results showed the less Impact of top-up by ATM to the SMEs credits seller, because top-up by ATM have certain customer segment. However, the top-up by ATM economically very positive impact for the people, eventhough its needs long time transistion of top-up SMEs to the ATM. According to the most people and SMEs need regulation and oversight to create more conductive business for SMEs Keywords : Impact, SMEs, Mobile top-up, Top Up Credit, ATM   ABSTRAK Penelitian ini dilakukan di kota Palangkaraya Kalimantan Tengah dan kota Banjarbaru Kalimantan Selatan dengan tujuan untuk menggambarkan persepsi masyarakat khususnya di kota Palangkaraya dan kota Banjarbaru tentang dampak isi ulang pulsa di ATM terhadap UMKM penjual pulsa seluler. Penelitian dilakukan dengan metode survey dan pendekatan kuantitatif sementara teknik sampling yang digunakan adalah quota sampling dan analisa dilakukan secara deskriftif kuantitatif. Hasil penelitian menunjukkan bahwa isi ulang pulsa seluler di persepsikan kurang berdampak terhadap UMKM penjual pulsa seluler dikarenakan isi ulang pulsa di ATM maupun isi ulang pulsa di kios pulsa memiliki segmen pelanggannya masing-masing. Namun demikian dengan adanya isi ulang pulsa di ATM sangat berdampak positif secara ekonomi bagi masyarakat meskipun peralihannya dari kios pulsa ke ATM atau pola pembelian pulsa berlangsung dalam waktu yang lama. Menurut sebagian besar masyarakat dan pelaku UMKM penjual pulsa seluler bahwa perlu pengawasan dari pemerintah untuk menciptakan iklim usaha yang lebih kondusif bagi UMKM penjual pulsa seluler. Kata Kunci: Dampak, UMKM, Penjual Pulsa, isi ulang pulsa, ATM


2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Efri Widianti ◽  
Retno Wahyuningsih ◽  
Etika Emaliyawati

Nursing profession students need readiness to attend profession learning. Optimal readiness is directly proportional to optimal capabilities. The characteristics of emergency department tend to make nursing profession students the first and most frequent resource to deal with patients entering the emergency department. This study aims to determine the readiness of nursing profession students on handling emergency patients in emergency department.This study uses quantitative descriptive methods through approaches cross sectional. The population in this      study was a nursing profession students of the Faculty of Nurisng, Universitas Padjadjaran as many as 66 respondents. The total sampling technique was used in this study. This research measuring instrument uses the READI-JV The results of the study were calculated using quantitative descriptive analysis using a cross-sectional approach.The results showed that as many as 51 (77.3%) nursing profession students are not ready to handle emergency patients. The percentage of readiness obtained in the leadership and administrative support dimensions was 85.2%, the readiness obtained in the operational competency dimension was 63.9%, the readiness obtained in the establishment dimension was 63.1%, the readiness obtained in the stress handling dimension was 57.6%, the readiness obtained in the dimensions of group integration and identification of 57.5%, readiness obtained in the survival skills dimension was 56.6%, and readiness obtained in the clinical competency dimension was 47.2%.The unpreparedness of nursing profession students is because most of the respondents have not attended emergency department training. So that it is necessary to optimize the learning methods during pre- profession by applying in accordance with emergencies and based on case studies as well as providing stress management to students to reduce stress levels in nursing profession students.


2020 ◽  
Vol 9 (3) ◽  
pp. 792
Author(s):  
Mohammed Yaser Al-Hnaity ◽  
Qasem Jamil Al-Thubetat

The study aims at exploring the degree of parliament’s follow-up to social media; to identify the degree of social media coverage of the topics needed by the MPs (Members of Parliament) in the Parliament of Jordan; to explain the degree of the impact of social media on the legislative and regulatory role of the MPs;  and to measure the degree of the impact of social media on the interaction and communication of MPs with citizens. The study was carried out on the methodology of quantitative descriptive analysis. A questionnaire was developed as a major tool for collecting data. The researcher adopted the cluster (purposeful) sample consisting of (75) MPs who constitute (58%) of The total size of the study population. A statistical analysis program (SPSS) was used to analyze and process data. The study concluded that the topics needed by MPs in the Jordanian Parliament are covered highly by social media; the impact of social media on the legislative and oversight role of the MPs scored a moderate degree; and that the impact of social media toward the interaction and communication of MPs with citizens scored a high degree. In the light of the study`s results, it is recommended holding training workshops for members of the House of Representatives about how to deal with social media and electronic media, and to improve the communication and interaction with citizens.


Sign in / Sign up

Export Citation Format

Share Document