ESTABLISHING A SHARED –USER COMMUNITY KITCHEN IN LILIW LAGUNA KITCHEN UTILITY PROJECT FOR ALL

The study aims to analyze the financial feasibility of establishing a shared-use community/ commercial kitchen as an economic development tool. The study was intended to reveal other potential opportunities that could exist with a viable community kitchen concept to enhance workforce training in the food service industry, culinary arts and help the local food manufacturers who do not have their kitchen facility. A 700 square meter, including areas for processing, storage, shipping, warehousing, etc and areas for culinary training, shared user community kitchen facility is needed in Liliw Laguna according to the fifty (50) respondent’s. The volume of responses and their consistent support of the shared – use concept of community kitchen facility provide sufficient basis for a positive feasibility determination. The strength of the anecdotal information drawn from in – depth interviews simply verifies the survey and provides a high degree of confidence in the study result. The needed facility design and equipment should match ethnic foods, local delicacies/snack foods, meat products and catered meals production. Freelance cooks wanted to use the facility regularly. Ninety-eight percent of the facility schedule could be absorbed by the potential users. The number of caterers without a kitchen in Liliw Laguna area seems to provide a sufficient base to provide a steady revenue stream, for the facility. Specialty food producers accounted for majority of all intended users (60% of respondents) with caterers the second most likely users (23% of respondents). Survey results indicated that there is a potential “hour lease” estimated at 166/168 revenue hours per week. Both groups would utilize the proposed facility. Liliw Senior High School – TVL strand within the vicinity desire to utilize the kitchen as a training facility. The capital budget needed is Php 9, 401, 981. The internal rate of return of the project is 23% at 20% cost money hurdle cost. The Return – on – Investment is 43% using DuPont’s Model and has positive net present value Php 1, 597, 649 assuming project life of eight years. The project can generate sufficient revenue to achieve breakeven point at 3, 173 rental services of Php 850 per hour. Has the ability to pay for itself within three and half (3.5) years with two employees – a facility General Manager on full time employment basis and a Facility General Manager on full time employment basis and a Facility General Affairs Assistant as soon as the revenue permits. The survey result indicated that the facility site is preferred at Mh. Del Pilar Bgry Pagasa Liliw Laguna. Many catering institutions need to be located in close proximity to their catering sites and clientele. A variety of collaborations is possible in developing the project and operating the facility. Potential structures include choices as Liliw Laguna as sole sponsor, owner, operator and administrator of the project transforming the kitchen as Government Owned and Controlled Corporation. KEYWORDS: Shared-User, Community Kitchen, Kusina ng Bayan, Kitchen Utility for All

Zohr Field Process Safety Operative Self-Assessment

Zohr field has developed a smart tool for the Process Safety compliance self-assessment. Scope of the tool is to evaluate field Process Safety Management system performance as well as driving a step change in field culture by making Process Safety a transversal target for all departments, not only HSE. To reach this scope, an internal Field multidisciplinary team has been created with the scope to verify the Process Safety pillars compliance through a simplified check list and scoring model. The initial 8 key elements are: ESDs Alarm management Safety Critical Elements Overrides Loss of Primary Containment Management of Change Permit to Work Manuals/Procedures For each elements a weighted scoring model from 0 to 5, composed by multiple questions, has been defined; a detailed guidance is supporting and assisting the team during the assessment. Once completed the scoring model a traffic lights system integrated with a spider diagram will automatically represents the field compliance with the elements. A quick and immediate graphic representation identifies then the main gaps for each elements. Based on those results the multidisciplinary team defines an Action Plan to be addressed to the relevant dpt for improvement and follow-up. The assessment frequency has been set to 6 months and the multidisciplinary team is appointed on rotation basis by Zohr Field General Manager and the relevant Department General Manager. The first PS self-assessment performed in Zohr in September 19 showed the PTW system and SCE management as the main points of strength while the Management of Change implementation and the ESD tracking as the elements to be improved. In particular Zohr has already set a robust system for the PTW management through a dedicated technical process team SIMOPS and developed a robust override and leak management system across the related departments. As all the plant modifications have been managed so far thorough a DCN (Design Change) System with project support, as action plan was foreseen to implement a dedicated system for the electronic management of the MoC. The first assessment highlighted also the need to improve the actions monitoring to keep traced all the findings coming from the RCA of the plant ESD and PSD. Moreover as additional benefit the interactive self-assessment tool effectively contributed to spread across all the departments the Process Safety terminology and culture in order to allow the team to get familiar with the pillars with a smart and user friendly approach.

Implementasi Protokol Kesehatan CHSE dalam Meningkatkan Kepercayaan Tamu di Hotel

Dampak covid-19 telah memberikan perhatian lebih kepada sektor pariwisata. Tingkat ancaman dan resiko dari pandemi Covid-19 secara signifikan mengurangi niat wisatawan untuk menginap di hotel. CHSE merupakan kebijakan yang diterapkan oleh pemerintah khususnya oleh Kemenparekraf RI dalam mencegah meluasnya pandemic C ovid - 19 di Indonesia . CHSE mengusung bersih, sehat, aman dan lingkungan yang ramah. Tren tamu saat ini adalah memilih tempat yang bersih dan aman dari covid-19. Tujuan penelitian ini adalah untuk mengetahui implementasi protokol Kesehatan CHSE di hotel, untuk mengetahui tingkat kepercayaan tamu untuk menginap dan mengetahui factor-faktor yang mempengaruhi implementasi CHSE. Metode penelitian menggunakan pendekatan kualitatif . Informan dalam Penelitian ini adalah 3 General Manager dari Hotel yang dipilih, 15 t amu dari masing- masing Hotel serta studi dokumentasi. Teknik analisis data yang digunakan adalah analisis data kualitatif yang dilakukan secara interaktif melalui prosesdata reduction, data display, dan verification. Hasil penelitian menunjukkan bahwa implementasi protocol kesehatan CHSE sudah cukup berhasil dalam meningkatkan kepercayaan tamu untuk menginap. Tamu memiliki kepercayaan dengan adanya sertifikat CHSE yang dipajang di hotel dan media promosi lainnya menjadi satu jaminan penularan covid-19 dapat dieliminir. Faktor internal seperti dukungan sarana dan prasarana Kesehatan dan faktor eksternal yaitu adanya kerjasama dan koordinasi antar pihak terkait, kebijakan publik dan kesadaran pelanggan sangat mempengaruhi implementasi protocol Kesehatan CHSE

Obituary: Graham Dickason (1936-2020)

Graham was born in Johannesburg in 1936, attended Jeppe Boys High, worked in Foreign Audit, Rhodesia Railways, Bulawayo (1954-1957) and then went to London (1957-1960) where he worked for a private merchant bank. On his return he became PA to the Mining Director and an Investment Analyst at JCI (1960-1967). He was General Manager of MPF Investment, the mining industry pension fund (1967-1998) and was Chairman and co-founder of City Lodge Hotels, 1985-1994.

Airing imperium: A historiography of radio governance in South Asia

The 1920s emerged as a landmark decade in the world history of radio, more particularly in South Asia. About a century later, this paper seeks to stitch together a critical historiography of radio governance in colonial South Asia. In doing so, the paper seeks to unravel colonial constructions, norms and rationalities associated with the modern medium of radio in the South Asian context. This paper draws on the works of Pinkerton, Zivin, Brayne, Potter and gleanings in their work of the autobiographical writings of Fielden and Reith, the first broadcasting controller of All India Radio and the general manager of the British Broadcasting Corporation, respectively, besides some official documents cited in these works pertaining to the goings-on in British South Asia and its broadcasting. Ultimately, this paper seeks to not only historicize the eventual decolonization and democratization that occurred, but also sets the stage to locate, understand and move towards sustainable media governance in a post-2015 world.

Addressing Gender Discrimination in the NBA with a “Hammon” Rule

The purpose of this conceptual study was to examine how the National Basketball Association (NBA) should address gender discrimination in sports by implementing the “Hammon” Rule for head coaching and general manager hiring processes. Drawing from societal perceptions (Sagas & Cunningham, 2004; Schaeperkoetter et al., 2017), leadership (Burton, 2015) and the infusion of the Ecological-Intersectional Model (EIM) (LaVoi, 2016) as conceptual focal points, this article asserts that the NBA has important opportunities to lead other professional sports leagues to aid in its recruitment and retention of women in front-facing leadership roles. Utilizing Lapchick’s (2020a) report on race and gender for the NBA, this study calls for progressive action. As the current literature documents, legal and cultural factors, as well as leadership and lack of advocacy, all play a crucial role in how women are perceived within sport. This study provides a multi-faceted approach to addressing gender discrimination at the coaching and general manager levels, including accountability measures necessary for structural and organizational change to address gender discrimination in the NBA and beyond.

PENGARUH STRATEGI SERVICE CENTER DALAM PENANGANAN KOMPLAIN TERHADAP KEPUASAN TAMU PADA RESINDA HOTEL KARAWANG

Tujuan penelitian ini adalah untuk mengetahui strategi Service Center yang di terapkan Front Office department dalam menangani komplain dari para tamu pada Resinda Hotel Karawan dan untuk mengetahui pengaruh strategi Service Center dalam menangani komplain tamu terhadap kepuasan tamu pada Resinda Hotel Karawang. Metode penelitian ini menggunakan teknik observasi, wawancara, dan dokumentasi. Populasi dan Sampel terdiri dari 20 orang antara lain 1 orang General Manager, 1 orang Supervisor Service Center, 4 Duty Manager, 1 orang Staf Service Center dan 13 orang Tamu yang sudah pernah menginap. Macam-macam keluhan yang terjadi pada Service Center antara lain keluhan secara tertulis atau tidak langsung maupun secara lisan atau langsung. Kiat sebuah Hotel dalam melakukan strategi penanganan komplain terhadap tamu agar tamu merasa puas saat menginap atau menggunakan produk/jasa di Hotel. Karena perhotelan merupakan salah satu sarana akomodasi yang menyediakan jasa pelayanan penginapan, pelayanan makan minum dan pelayanan penunjang lainnya. Gambaran tersebut menunjukkan pentingnya bagaimana cara suatu Hotel memberikan pelayanan yang terbaik untuk para tamu agar tamu merasa puas dan memiliki rasa untuk kembali ke Hotel tersebut. Dari analisis tersebut terlihat bahwa strategi Service Center yang dilakukan Resinda Hotel Karawang telah memiliki standar yang ditetapkan.