Agent-based access control framework for enterprise content management

Telework is an important alternative to work that seeks to enhance employees’ safety and well-being while reducing the company costs. Employees can work anytime, any where and under high mobility conditions using new devices. Therefore, the access control of remote exchanges of Enterprise Content Management systems (ECM) have to take into consideration the diversity of users’ devices and context conditions in a telework open network. Different access control models were proposed in the literature to deal with the dynamic nature of users’ context and devices. However, most access control models rely on a centralized management of permissions by an authorization entity which can reduce its performance with the increase of number of users and requests in an open network. Moreover, they often depend on the administrator’s intervention to add new devices’ authorization and to set permissions on resources. In this paper, we suggest a distributed management of access control for telework open networks that focuses on an agent-based access control framework. The framework uses a multi-level rule engine to dynamically generate policies. We conducted a usability test and an experiment to evaluate the security performance of the proposed framework. The result of the experiment shows that the ability to resist deny of service attacks over time increased in the proposed distributed access control management compared with the centralized approach.

Conceptualising the Benefit Framework of an Enterprise Content Management System (ECMS)

Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achievement. Therefore, grounded on an extensive review of 135 articles, the purpose of this study is to investigate the benefits that organisations can gain through the proper use of an Enterprise Content Management System (ECMS). Subsequently, this paper identifies a list of ECMS benefits and proposes an ECMS benefit framework for further exploration into this field. Our result shows that although ECMS does bring benefits to organisations, these benefits are diverse; indicating that there are certain determinants or factors influencing the achievement of such benefits. Moreover, it is also found that in the context of the benefit framework of Shang and Seddon [10], three categories were found relevant to the field of content management: operational benefit, managerial benefit, and strategic benefit.