Building Trust
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2022 ◽  
Vol 12 (1) ◽  
pp. 51-66 ◽  
Jawad Khan ◽  
Muhammad Usman ◽  
Imran Saeed ◽  
Amna Ali ◽  
Hena Gul Nisar

Management scholars view workplace spirituality as the main factor behind building trust among employees and playing a pivotal role in enhancing the organization's positive outcomes, i.e., knowledge sharing behavior & work engagement. Underpinning social exchange theory, we explored the linkage between workplace spirituality, knowledge sharing behavior, and work engagement. We further studied to look at the mediating effect of trust between workplace spirituality and positive outcomes. Data was collected from six private companies, the total number of respondents was (n=196). The study's analysis showed that workplace spirituality substantially positively impacts knowledge sharing behavior and work engagement. Furthermore, the link between workplace spirituality, knowledge sharing behavior, and work engagement is positively and statistically significantly mediated by trust. Thus, this work contributes significantly to the research paradigm by presenting workplace spirituality as a solution for high-rise trust among employees, fostering employee engagement in their work, and improving the capacity of knowledge-sharing behavior. Additionally, at the end of this study, theoretical and managerial suggestions, future avenues, and limitations are stated.

F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 925
Ignacio Echeverria Arrondo ◽  
Bert Wolfs

Background: This article presents findings from research conducted before the coronavirus disease 2019 (COVID-19) pandemic on companies located in the Zurich airport region of Switzerland, regarding the needs for global business travel and its impacts. Methods: The study involved a mixed methods approach. Five hypotheses were tested using inferential statistics on data obtained from pre-tested closed questions in a web-based survey. Deeper context was explored through an interview-based case-study conducted at a Swiss pharma company. Results: Supporting alternative hypothesis 3 (Ha(3)), a significant positive relationship was found between travel frequency and business growth, F(1, 100) = 11.31, p = 0.0011. Supporting Ha(4), corporate culture had a significant positive relationship with business travel frequency (F(1, 100) = 15.50, p = 0.0002) and average trip length (F(1, 100) = 6.39, p = 0.01). And thirdly supporting Ha(5), corporate social responsibility had a significant relationship with global business travel (91%). Ho(2) and Ho(3) were accepted. The case study found that smart corporate travel policies and regulations should be instantiated to enhance our environment, which would also benefit employee wellbeing. Travel can be reduced significantly despite being demonstrated that physical co-presence is important for building trust. The case study suggests tools to support the monitoring and management of global business travel by organizations. Conclusions: COVID-19 has impacted travel for business significantly, and future research will be necessary to assess its impact. The article explores the ongoing research in this area, and several relevant implications are proposed for future leaders. The case study found willingness to pay both corporate and individual green taxes, and a deficiency in corporate communication around the environment. Business travel is needed to build trust; however, it can be reduced.

Sofie Meeus ◽  
Iolanda Silva-Rocha ◽  
Tim Adriaens ◽  
Peter Brown ◽  
Niki Chartosia ◽  

Emerging in the 1990s, bioblitzes have become flagship events for biodiversity assessments. Although the format varies, a bioblitz is generally an intensive, short-term survey in a specific area. Bioblitzes collect biodiversity data and can therefore play a role in research, discovery of new species at a site and monitoring. They may also promote public engagement, community building, and education and outreach. However, the question remains, how effective are bioblitzes at achieving these goals? To evaluate the value of bioblitzes for these multiple goals, we conducted two meta-analyses, one on sixty published bioblitzes and the other on 1860 bioblitzes conducted using iNaturalist. Furthermore, we made an in-depth analysis of the data collected during a bioblitz we organized ourselves. From these analyses we found bioblitzes are effective at gathering data—collecting on average more than 300 species records—despite limitations of bias, which many types of biodiversity surveys suffer from, such as preferences for charismatic taxa, and uneven sampling effort in time and space. However, because the survey intensity, duration and extent are more controlled, a bioblitz is more repeatable than some other forms of survey. We also found that bioblitzes were highly effective at engaging people in sustained activity after they participated in a bioblitz. A bioblitz may therefore act as a trigger for participation in biological recording, which is supported by the use of technology, particularly smartphone apps. Another important aspect is the involvement of both citizen scientists and professional biologists, creating learning opportunities in both directions. Indeed, it was clear that many bioblitzes acted as brokerage events between individuals and organizations, and between professionals who work in biodiversity research and conservation. Such community building is important for communication and building trust between organizations and citizens to the benefit of biodiversity research and conservation. From the impartial perspective of hypothesis-driven science, bioblitzes may seem like a lot of work with limited scientific gain. However, this largely overlooks how important people, communities and their organizations are in gathering data, and in conserving biodiversity.

Tanguy Bernard ◽  
Pia Naima Dänzer ◽  
Markus Frölich ◽  
Andreas Landmann ◽  
Angelino Viceisza ◽  

Trust is considered an important factor for successful collective action in groups of smallholder farmers. A prime example is collective commercialization of agricultural produce through producer organizations. While previous research has focused on trust as an exogenous determinant of participation in groups, this article tests whether trust within existing groups can be improved using a training program. We conduct a cluster-randomized controlled trial in rural Senegal to identify the effects of training members and/or leaders with respect to commercialization on intragroup trust. Our design allows identifying both direct treatment effects of having participated in the training and spillover effects on farmers who did not partake. Looking at different measures of trust in leaders’ competence and motives and of trust in members, we find that participating in the training significantly enhances both trust in leaders and trust in members. For trust in leaders, we also find a strong spillover effect. Our findings suggest that relatively soft and noncostly interventions such as group training appear to positively affect trust within producer organizations.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
John M. Sausi ◽  
Erick J. Kitali ◽  
Joel S. Mtebe

Purpose This study aims to adapt the updated DeLone and McLean model to evaluate the success of the local government revenue collection and information system (IS) implemented in Tanzania. Design/methodology/approach The study used a concurrent mixed research design integrating quantitative and qualitative data within a single investigation. A total of 296 users from local government authorities (LGAs) in 5 regions in Tanzania participated in the study. Findings The study found that the system quality and information quality had a significant positive impact whilst service quality and trust in the system had a significant negative effect. In contrast, facilitating conditions did not have an effect whatsoever. The findings from the open-ended questions and implications of the findings are discussed. Originality/value The findings from this study will help LGAs understand the factors that affect the success of the ISs in developing countries. The results indicate that in addition to information technology attributes, building trust in the system is crucial to foster user satisfaction and increase the public value of the systems.

Dr Parin Somani ◽  

The economic and social impacts of the coronavirus pandemic have affected organisations and businesses in multiple ways. The lockdown restrictions implemented by governing bodies, have resulted in organisations changing their behaviours from conventional methods of face-to-face engagement in physical settings, onto digital platforms. This study aims to identify the challenges pertaining to organisational behaviour during the covid-19 pandemic. Recommendations are made to facilitate organisations to implement changes in their behaviour and enhance employee engagement in the new normal world. This study is implemented through a systematic review of published and grey literature sources. Results indicate that motivation, adaptation, continual learning and building trust are challenges important to overcome within the new normal world.

Energies ◽  
2021 ◽  
Vol 14 (17) ◽  
pp. 5453
Ewa Stawicka

This article aims to examine the impact of corporate social responsibility, trust, and sustainable business strategies on the diffusion of innovative solutions in renewable energy sources. In this context, the material from the edition of the reports of the Polish Agency for Enterprise Development on innovation in the renewable energy industry was analyzed. A survey was also conducted among enterprises from the SME sector on the creation of a business model taking into account the diffusion of innovation in the field of renewable energy sources. The SME sector consists of entities that usually do not have an extensive organizational structure or research and development teams. Nevertheless, in the current economic situation, it is required that they are highly competitive, including through implemented innovations. Conscious participation of SME entities in the process of diffusion of innovation may be a solution that brings innovative solutions closer. The author stated that social responsibility had a moderate impact on the diffusion of innovation in the field of renewable energy in the SME sector, as it contributed the most to building trust in uncertain energy sources. On the other hand, the study conducted by the author showed that greater experience in the field of social responsibility (the company has a CSR department, there is a person responsible for CSR in the company, the company has a CSR policy, the company has a Code of Ethics, social reports are prepared in the company) had a positive relationship with building trust and commitment to innovative activities related to renewable energy sources. Conscious participation of SME entities in the process of diffusion of innovation may be a solution that approximates innovative solutions.

2021 ◽  
Vol 13 (2) ◽  
pp. 1419-1424
Lalu Syauki MS

Public relations in this study is a way of interaction and communication between the school and the community in building trust and how the school promotes the school. The purpose of this study is to obtain in-depth information related to the principal's public relations strategy to increase public trust. The research method used a qualitative approach through surveys. Data were taken from observations, interviews and documents. The research participants were teachers, education staff, and the public relations team. Data analysis consisted of data reduction, data presentation, and conclusion making. The results of data analysis show that the principal already has a public relations strategy through media such as websites, social media (Instagram, Facebook, and YouTube channels).

Michael Koliska

Transparency is the most recently established ethical principle for professional journalists, even though its roots stretch back almost a century. The emergence of transparency as a core journalistic ethic and value has been fueled mainly by three distinct yet interdependent developments. First, sociocultural advances in society have gradually increased the availability and demand for more information, including in areas such as politics and business. This development instilled an expectation of the “right to know,” also impacting the journalistic institution. Second, the introduction of digital media technologies has provided more means to disclose information, interact with journalists, and witness news production. Third, ethical and normative discussions by journalists and scholars have promoted more openness about journalism. Transparency has frequently been advocated as an effective way to combat the ongoing decline of trust and credibility in the news media. A central rationale supporting information disclosure and providing direct access to journalists and news organizations is that the audience will be able to ascertain which journalism it can trust to be true or which journalism may be superior. Specifically, in times when the news media is being labeled as fake or lying to the public, transparency may indeed be an important mechanism for the audience to hold journalism accountable. Yet, while the promise of transparency is an enticing prospect for the journalistic institution, empirical research has not quite been able to support all the claims that transparency will indeed improve credibility and trust in the news media. However, transparency is a nascent ethic and practice in journalism, and has only recently been officially recognized. Journalists and news organizations are still in the process of finding new ways to openly engage with the public, showing them the journalistic production process and building relationships with their communities. After all, building trust takes time and may only be achieved in a continuous effort to engage in an open, honest, and personal dialogue with the people.

2021 ◽  
Vol 9 (3) ◽  
pp. 234-244 ◽  
Marcus Knutagård ◽  
Cecilia Heule ◽  
Arne Kristiansen

The aim of this article is to develop theory and generate knowledge about the challenges and possibilities of co‐producing change in a social housing programme. The purpose of the project was to implement the Housing First philosophy in the social housing programme in the city of Helsingborg, Sweden. The aim was also to create opportunities for service user involvement. Several innovative measures were implemented in order for these changes to occur from autumn 2016 to summer 2017. The social services commissioned a university course on which social workers and their clients studied together on equal terms to create project plans for the further development of their own workplace. A “Future” workshop was held by the researchers with representatives from all the different housing options (the shelter, transitional housing, category housing, Housing First apartments), both clients and social workers. Repeated dialogue meetings were conducted at the different housing options to discuss how service user involvement could be developed and to discover new ways of participation. This article is based on a strengths‐based perspective using the theoretical discussions on social traps, as well as the concepts of enabling and entrapping niches. We show the importance of social workers identifying and supporting missing heroes—service users who want to participate and be involved in co‐producing change. We also show that if an organisation is not prepared for the initiated changes, there is a risk of disappointment due to awakened expectations that are not fulfilled. Building trust is also an important component to emerge from the material, but we also found that change processes can be initiated that continue and have impact beyond the initial project’s goals.

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