Affected by the novel coronavirus pneumonia, schools across the country are facing the problem of postponed school opening. In order to respond to the call of "suspended class, ongoing learning", online education has become an important measure to maintain the normal teaching work. Through the investigation and analysis of online learners, this study finds out that current online education platforms have many problems remaining to be solved including the learning questions not getting answered in time, the learning environment not real, the function of the platform not perfect. Further, it puts forward some solutions, such as strengthening online interaction, integrating virtual simulation technology, using 5G technology and creating adaptive platform, in order to promote the further improvement and development of online education platform.