Factors Affecting Student Satisfaction with Higher Education Service Quality in Vietnam

<p style="text-align: justify;">Higher education plays an important role in providing students with knowledge and skills to enter the labor market. The quality of higher education, the satisfaction of the quality of higher education has been concerned by many individuals and organizations. The study aims to explore the factors affecting student satisfaction with the quality of higher education services in Vietnam. Research data was collected from survey results by questionnaires from 396 students of An Giang University, Vietnam National University Ho Chi Minh City, Vietnam. SPSS 20, AMOS 24 software is used for analysis and evaluation of scales through Cronbach's Alpha reliability coefficient; exploratory factor analysis EFA; CFA confirmatory factor; SEM linear regression analysis to test the hypotheses. The results of the SEM model study show that there are six factors affecting student satisfaction with the quality of higher education services in Vietnam, including teaching staff; facilities and teaching facilities; ability to serve; educational activities; student support activities; education programs. From the research results, discussions on educational administration are proposed to improve student satisfaction with the quality of higher education services in Vietnam.</p>

Knowledge Economy: Model Construction and Development Trend of Online Education

In regard to knowledge economy, the current concept in the model construction of online education, including distance education and online learning, generally refers to a kind of network-based learning behavior, similar to the concept of online training. Compared with traditional offline education methods, through the application of information technology and internet technology for content dissemination and rapid learning, online education has the characteristics of high efficiency, convenience, low threshold, and rich teaching resources. Online education covers a wide range of people, different forms of learning, and its classification methods are more diverse. Online education services are the fastest growing field of education informatization. At the moment, the most pressing problems include effectively integrating educational resources with internet technology, launching online education services and products that are highly interactive and would encourage personalized learning, increasing user stickiness, as well as avoiding trend-following and conceptualized investment.

Strategi Pemasaran Jasa Pendidikan dalam Meningkatkan Animo Masyarakat pada Masa Pandemi Covid-19

This research aims to find out the management of marketing of educational services in increasing public interest during the Covid-19 pandemic. This research uses descriptive qualitative research methods. Data is collected through observations, interviews, and documentation. The results of the study showed that the marketing of ma Al-Azhar Muaro Bungo education services during the Covid-19 pandemic was carried out by applying the concept of educational services marketing mix including marketing quality graduate products and karimah; price (tuition fee) is determined by the adjustment of the average economy of the student's parents; the place or location of the madrassa is in a strategic location; madrassa promotion is carried out directly and indirectly; Professional human resources and adequate facilities and infrastructure; The process of delivering educational services includes the delivery of facilities and facilities, learning activities, and extracurricular activities.

It Takes a Well-Organized Village

Response to intervention (RTI) and multi-tiered system of support (MTSS) are educational initiatives designed to increase the success of all students in general education and reduce the number of students referred for special education services. RTI and MTSS have resulted in improved outcomes for students. Successful implementation of RTI and MTSS relies upon collaboration between teachers and other school personnel. Lack of collaboration and consistency between members of MTSS teams can compromise the fidelity of the interventions, which can lead to poor student outcomes. Secondary RTI and MTSS models are difficult to implement due to several factors, including student diversity, curriculum complexity, and high student-staff ratios. This chapter investigates recent research on the implementation of RTI and MTSS models in secondary schools and focuses on the interdisciplinary efforts required to implement these models with fidelity and with student success.

Reform of Education Services for Adolescents Through Digital Technology

The problem of HIV/AIDS cases affects the number of human resources in education such as teachers, administrators, principals who are reduced due to illness or death. Increasing cases of HIV/AIDS that spread among adolescents make the government pay more attention to the increase in these cases. Empirical facts found during the study show that one of the stakeholders in the world of education stated that learning about HIV/AIDS prevention has not been considered an urgent matter. The research is qualitative research using a descriptive approach based on the perspective of public policy. In this case, researchers have developed a basic health promotion system about HIV/AIDS and have been introduced to sufferers newly infected with HIV/AIDS. The results of studies in the city of Banjarmasin explored policy issues in education for the prevention of HIV/AIDS. Study findings assist policymakers in making decisions regarding HIV/AIDS prevention policies.

High Fidelity Co-Teaching Through Collaboration, Varied Co-Teaching Models, and Differentiated Teaching Strategies

Co-teaching is a service delivery option for students receiving special education services that is characterized by the presence of both a general education and special education teacher providing support in an inclusive classroom. A co-taught classroom can provide access to the general education curriculum to students with disabilities while they are simultaneously being supported by a special education teacher. The inclusion classroom, a classroom in which both students with and without disabilities are instructed, has been suited with the task of upholding the protections put in place by legislation for students with disabilities. A large number of students receiving special education services (64%, approximately 4,600,000) are placed in the general education, inclusion classroom 80-100% of the school day. This chapter will explore the implementation of excellent instructional practices in the inclusion classroom setting to improve outcomes for students with disabilities.

Dare Not to Compare

This chapter urges educators to think differently about identifying and serving young children in gifted education services. Embedded in the chapter are principles for creating equitable services for young children which include focusing on and respecting the strengths and talents that all young children bring to their early learning environments. Creating thinking environments maximizes opportunities to promote and strengthen intellectual engagement as well as social and emotional development. Described through the metaphor of a jazz musician, the author emphasizes the important roles that teachers play in implementing culturally responsive pedagogies that embrace teaching for social justice. The author concludes with a scenario that illustrates the principles for creating equitable services for all young students and reiterates the need to change conceptions of early childhood gifted education from comparative practices to strengths-based and appropriately challenging instruction for all.

Impact of Mobile Money Transfer on the Education Sector in Sub-Saharan Africa

Digitalization of payments related to education has played a significant role in driving the fourth agenda of the Sustainable Development Goals (SDG) aimed at providing free, equitable, and quality primary and secondary education to children by 2030. Since the launch of mobile money transfer (MMT) technologies by Safaricom in Kenya in 2007, many providers have developed a range of services to ensure efficient, transparent, and sustainable means of paying for school and college fees. This has led to enhanced teacher-student interaction times, reduced absenteeism, improved security in handling money, and made it easier for families to save, plan, and educate their children. This chapter reviews key success cases of countries and institutions that have digitalized payments and other education services to empower disadvantaged communities.