Upward feedback in nursing: A matter of giving, taking and asking

2020 ◽  
Vol 45 ◽  
pp. 102792
Author(s):  
B.F.H. van de Walle – van de Geijn ◽  
D. Joosten – ten Brinke ◽  
T.P.F.M. Klaassen ◽  
A.C. van Tuijl ◽  
C.R.M.G. Fluit
Keyword(s):  
2000 ◽  
Vol 53 (2) ◽  
pp. 275-297 ◽  
Author(s):  
LEANNE E. ATWATER ◽  
DAVID A. WALDMAN ◽  
DAVID ATWATER ◽  
PRISCILLA CARTIER

2006 ◽  
Vol 31 (4) ◽  
pp. 503-529 ◽  
Author(s):  
Jeffrey D. Kudisch ◽  
Vincent J. Fortunato ◽  
Austin F. R. Smith

2000 ◽  
Vol 60 (2) ◽  
pp. 301-313 ◽  
Author(s):  
Lee J. Konczak ◽  
Damian J. Stelly ◽  
Michael L. Trusty

2013 ◽  
Vol 11 (8) ◽  
pp. 689
Author(s):  
Paul Barrow ◽  
Stevie Agius ◽  
Paul Baker

2008 ◽  
Vol 22 (3) ◽  
pp. 191-207 ◽  
Author(s):  
Austin F. R. Smith ◽  
Vincent J. Fortunato

1995 ◽  
Vol 20 (1) ◽  
pp. 61-89 ◽  
Author(s):  
James W. Smither ◽  
Arthur J. Wohlers ◽  
Manuel London
Keyword(s):  

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Brandon Vagner ◽  
Leslie Helen Blix ◽  
Marc Ortegren ◽  
Kate Sorensen

Purpose The purpose of this paper is to explore how firms can enhance feedback systems by studying the effects of offering junior auditors an opportunity to provide upward feedback and acknowledging their voice has been heard and will be considered for evaluation purposes. Design/methodology/approach This study uses a 2 × 1 + 1 (voice confirmation × opportunity + no opportunity) between-subjects experimental design that manipulated upward feedback opportunity (i.e., opportunity or no opportunity) and voice confirmation for those that do receive upward feedback opportunity (i.e., receive indication upward feedback was heard and will be considered or receive no indication upward feedback was heard). Within the no upward feedback opportunity condition participants did not have a chance to receive voice confirmation. Findings Through analysis of 117 upper-division undergraduate accounting students, the authors find the receipt of upward feedback opportunity and voice confirmation positively influence justice perceptions. Furthermore, the authors find interactional justice is positively associated with organizational citizenship behaviors (OCB), negatively associated with counterproductive work behaviors (CWB) and mediates the association between upward feedback voice confirmation and both OCB and CWB through indirect-only mediation. The authors also find distributive justice facilitates competitive and indirect-only mediation between upward feedback opportunity and OCB and CWB. Originality/value This is the first study to examine the influence of giving staff auditors the opportunity to provide upward feedback and informing upward feedback providers (e.g., staff) their voice has been heard and will be considered for evaluation purposes.


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