Proceedings of the 2014 ACM SIGCHI symposium on Engineering interactive computing systems - EICS '14

2014 ◽  

1989 ◽  
Vol 33 (5) ◽  
pp. 259-263 ◽  
Author(s):  
Thomas T. Hewett

Increasingly, the design of interactive computing systems appears to be a process of iterative design and re-design. One important factor in successful iterative design is iterative evaluation-evaluation as part of each design cycle. This paper argues that different evaluation-design cycles may require different types of methodologies and different types of questions or measures to fully satisfy differing evaluation goals. Furthermore, evaluation procedures and measures themselves need to be designed and re-designed, a process more easily accomplished during system development. Examples based upon design projects illustrate some of the ways in which the nature and uses of evaluation procedures and information may change in different cycles of iterative evaluation.



Author(s):  
Marc Seissler ◽  
Kai Breiner ◽  
Gerrit Meixner ◽  
Peter Forbrig ◽  
Ahmed Seffah ◽  
...  






Author(s):  
Pedro Rodrigues ◽  
Jose Luis Silva

Usability is very important however, it is still difficult to develop interactive computing systems that meet all user’s specificities. Help systems should be a way of bridging this gap. This paper presents a general survey on recent works (building upon previous surveys) related to improving applications’ help through demonstration and automation and, identifies which technologies are acting as enablers. The main contributions are, identifying (i) which are the recent existing solutions; (ii) which aspects must be investigated further; and (iii) which are the main difficulties that are preventing a faster progress.



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